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Opiniones sobre Hilton Noumea La Promenade Residences

Hilton Noumea La Promenade Residences
109 Promenade Roger Laroque, Nouméa

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 303 de 762 opiniones" "
Evaluación: 8 - Bueno. 347 de 762 opiniones" "
Evaluación: 6 - Aceptable. 80 de 762 opiniones" "
Evaluación: 4 - Mediocre. 21 de 762 opiniones" "
Evaluación: 2 - Terrible. 11 de 762 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

francisco, Noumea

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Hotel correcto
Hotel de cinco estrellas le sobra una es un cuatro estrellas correcto

10/10 Excelente

Jorge

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very friendly and professional. Various food items and good quality. Great accommodation pricing too. We had a very awesome rewarding time, thank you Hilton staff!
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Carol

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location. Very walk able, nice shopping and multiple restaurant choices. Friendly staff and spacious apt.
Se hospedó 4 noches en marzo de 2024
Respuesta de Léna el 2 abr. 2024
Dear Carol,Thank you for taking the time to complete our online guest survey following your recent stay at Hilton Nouméa La Promenade Résidences. We are truly passionate about delivering exceptional guest experiences and we were very pleased to learn of your great satisfaction with our hotel's standard of service.Thank you once again for your time and we hope to have the pleasure of welcoming you back to Hilton Nouméa La Promenade Résidences.SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 Bueno

TOSHIAKI

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
標準的な四つ星ホテルです。
Se hospedó 4 noches en marzo de 2024
Respuesta de FRONT OFFICE el 27 mar. 2024
この度はHILTON NOUMEA LA PROMENADE RESIDENCESをご利用いただき誠にありがとうございました。今後もお客様により満足いただけるサービスを提供できるよう努力してまいります。SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

kyoko

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
キッチン付きで、旅行先でご飯を作る楽しさがありました。
Se hospedó 2 noches en febrero de 2024
Respuesta de RECEPTION el 10 mar. 2024
この度はHILTON NOUMEA LA PROMENADE RESIDENCESをご利用いただき誠にありがとうございました。今後もお客様により満足いただけるサービスを提供できるよう努力してまいります。SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 Bueno

Gwenaelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
séjour en famille
Séjour très agréable, personnel très disponible. Nous y retournerons sans problème.
Se hospedó 14 noches en enero de 2024
Respuesta de Léna el 5 mar. 2024
Chère Gwenaelle,Merci d'avoir choisi de séjourner au Hilton Nouméa La Promenade Résidences. Nous sommes heureux que votre séjour se soit bien passé, et que vous ayez apprécié notre établissementLe Hilton Nouméa La Promenade Résidences espère avec grand plaisir de vous accueillir à nouveau.SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

Jo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel in a central location.
Lovely hotel. Great central location. Restaurant in the hotel as well as in the complex. Staff were very friendly and helpful. Studio room with the ocean view was perfect. Room had kitchen and laundry facilities. Wifi was included (30gb for our stay) and you could wifi call and receive texts and calls from Australia. Be warned, phone and data is very expensive in New Caledonia so this was just perfect. And a lot of the restaurants have free wifi. Highly recommend this hotel.
Se hospedó 7 noches en enero de 2024
Respuesta de Léna el 5 mar. 2024
Dear Jo,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.Looking forward to welcoming you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

Ranjan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Requires modern bathroom fittings & more lights in the living area & bedrooms
Se hospedó 2 noches en enero de 2024
Respuesta de Léna el 5 mar. 2024
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.Looking forward to welcoming you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

Fiona Margaret

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
The apartment we had exceeded our expectations. Very spacious and fantastic amenities in the room. Staff were very friendly, helpful and efficient. Would highly recommend it
Se hospedó 7 noches en enero de 2024
Respuesta de Léna el 5 mar. 2024
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.Looking forward to welcoming you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 Bueno

Eriko

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios
以前も来たことがあり、ラマダに泊まったが、バス停まで少し歩いた。その時ヒルトンの周りは飲食も買い物も全てできて海も近くバス停も近いので次はヒルトンにしようと話していた。やはり正解。海も近いし部屋には洗濯機も調理道具も一通りあったロングステイに便利。プールだけは小さくてイマイチ。
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de RECEPTION el 10 mar. 2024
Thank you for staying in our hotel and taking the time to post comments and evaluate your stay at Hilton Nouméa La Promenade Residences.

10/10 Excelente

Matt John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
pool area a little dated
Se hospedó 4 noches en diciembre de 2023
Respuesta de RECEPTION el 10 mar. 2024
Thank you for your stay with us.Look foward to welcoming you again,

8/10 Bueno

Lacey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Quite a few food options nearby, pubs and clubs are a bit further north. Quite a walk to the supermarket, but a little convenience store nearby, and terrific bakery just past store. Rooms are decent size, stocked kitchen. No English TV Channels!! And they have disabled smartTV function. Pillows were terrible. Breakfast was full buffet but omelette bar or alternate egg options should be available for the price.
Se hospedó 2 noches en diciembre de 2023
Respuesta de SERVICE RELATION CLIENT el 6 ene. 2024
Dear Lacey,Thank you for taking the time to review our hotel. We appreciate your feedback and are glad to hear that you enjoyed the numerous food options available nearby. We apologize for the inconvenience regarding the distance to the supermarket. We're glad to know that you found our rooms to be of a decent size and that the kitchen was well stocked. However, we apologize for any inconvenience caused by the lack of English TV channels and disabled smartTV function. We will certainly take your comments into consideration for future improvements.We apologize for the discomfort you experienced with our pillows. Your feedback is important to us, and we will look into addressing this issue.Regarding breakfast, we appreciate your input about the buffet and understand the need for additional options such as an omelette bar or alternative egg choices. We will discuss this with our team to enhance our breakfast experience for our guests.Thank you once again for your review. We value your opinion and feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back during your future travels.Warm regards,JeremyFront Office Desk

8/10 Bueno

M

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Timothy

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 7 noches en diciembre de 2023

8/10 Bueno

Robyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is well located with beautiful views out to Anse Vata beach. Three bedroom apartment is well appointed to suit a family. The staff in the reception were very helpful. There is a very nice selection of shops and restaurants below the hotel. The only drawback is that there is not a private shower adjacent to the pool area. If you have a late flight on your day of departure, there is no where to shower first. It is also a very short walk to the public bus stop and also to the gourmet patisserie around the corner on rue Anse Vata.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Léna el 21 dic. 2023
Dear Robyn,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 Bueno

Patricia, Virginia

Se hospedó 7 noches en noviembre de 2023
Respuesta de SERVICE RELATION CLIENT el 6 ene. 2024
Dear Patricia,Thank you for choosing to stay with us during your recent visit, and for taking the time to leave us a positive review on Expedia. We truly appreciate your feedback and are delighted to hear that you had an enjoyable experience at our hotel.We strive to provide exceptional service and create memorable experiences for all our guests, and your feedback is essential in helping us achieve this. We will continue to work hard to ensure that your future visits are even more satisfying.Once again, thank you for your review. We look forward to welcoming you back to our hotel soon.Warm regards,JeremyHilton Front Office

4/10 Mediocre

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
So much potential.
Great location, amazing views, comfortable beds, helpful staff, but the configuration of the rooms is quirky and the rooms are a bit dated, especially the bathrooms. The first night we were located in a room that stunk of cigarette smoke. They did move us to a better room for the 2nd night, but the aircon wasn’t working in this room.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Léna el 9 dic. 2023
Dear Michael,Thank you for staying with us at Hilton Nouméa La Promenade Résidences. We are sorry to learn that you were disappointed with your recent stay at the hotel. We always endeavor to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Hopefully we will have another opportunity to welcome you back the next time you are in New Caledonia.Best regards.SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

4/10 Mediocre

Hervé

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bonjour, Des travaux de voirie toute la nuit ,avec les klaxons stridents ,des canions des bips de recule ,jusqu'au matin , 5hoo ,bruit des compresseurs des marteaux piqueurs ,et aussi bruit des souffleries d'aspiration d'air.de l'hôtel ,je ne conseil pas pour une période de 6 mois fin des travaux , du cote OCEAN .
Se hospedó 1 noche en noviembre de 2023
Respuesta de Léna el 5 dic. 2023
Cher Hervé,Merci d'avoir pris le temps de partager votre avis suite à votre séjour chez nous.Nous sommes désolés d’apprendre que vous n’avez pas été entièrement satisfait par votre séjour dans notre hôtel.Nous comprenons que les nuisances sonores provenant de la route est impacté votre tranquillité de séjour et en sommes, encore une fois, désolés.En espérant avoir le plaisir de vous accueillir de nouveau,Bien à vous.SERVICE RELATION CLIENT

10/10 Excelente

YUKIHIRO

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
レジデンス用の設備は便利で良かったが、カテラリーや皿、コップ類の洗浄が不十分。自動食器洗浄機で洗ってそのままのか？いづれにしても洗い直さない使えませんでした。そこを除けば、ロケーション、利便性など文句なし。欲を言えば、歯ブラシと洗浄便座があればベストでした。
Se hospedó 5 noches en noviembre de 2023
Respuesta de ヒルトンヌメア el 2 dic. 2023
ご来館ありがとうございました。お時間を頂き、貴重なご意見ありがとうございます。食器類についてのご意見は、ハウスキーピングへ早急に改善するよう、共有させていただきます。アメニティは、ヒルトンブランドの規定により、エコロジー観点からお部屋の配置ではなく、お申し出があれば提供しております。日本人のお客様の習慣から歯ブラシはホテルでよく見られますが、多くの海外ホテルではアメニティにない場合がございます。ご了承くださいませ。またニューカレドニアへお越しの際は、またお目にかかれること、楽しみにしております。ご来館ありがとうございました。

10/10 Excelente

NARUMI

Se hospedó 3 noches en noviembre de 2023
Respuesta de Léna el 5 dic. 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

Durba

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location and great customer service!
Se hospedó 4 noches en septiembre de 2023
Respuesta de Léna el 5 dic. 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

raymond

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
More comfortable chairs for verandah
Se hospedó 6 noches en octubre de 2023
Respuesta de Léna el 14 oct. 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023
Respuesta de Léna el 14 oct. 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 Bueno

Teodor

Viajó con su familia
Le gustó: Limpieza, personal y atención
Great location - close to the beach and restaurants, plus other stores. Lovely staff. The two-bedroom apartment had two bathrooms and it was very roomy. Comfy beds and couches. Well appointed - washing machine, dishwasher, fridge, cooktop and stove, microwave, cutlery, plates, etc. On the "not so great side" - the hotel is quite old and needs a revamp at some point. Small things such as the balcony sliding door didn't really slide (hard to close). We'd book again at Hilton if retuning to Noumea.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Léna el 7 oct. 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

Gérard DI, Hackett

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stunning panoramic view from the balcony. Staff very pro. Room cosy.
Se hospedó 4 noches en septiembre de 2023
Respuesta de SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE el 7 oct. 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!

10/10 Excelente

Gina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en septiembre de 2023
Respuesta de SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE el 7 oct. 2023
Thank you for staying in our hotel and taking the time to evaluate your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!

8/10 Bueno

Kevin, Taumarunui

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The deluxe room was very spacious. Great balcony with amazing view. Staff always cheerful and obliging. The only let down was the Hotel resturant. The price for their smorgasbosrd meal was horrendous for what you got.
Se hospedó 7 noches en septiembre de 2023
Respuesta de SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE el 7 oct. 2023
Thank you for staying in our hotel and taking the time to post comments and evaluate your stay at Hilton Nouméa La Promenade Residences.We are glad to hear that you enjoyed your stay.We look forward to welcome you back in the future!

6/10 Aceptable

Cliente verificado

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
建物は古いけど立地良かった
Se hospedó 4 noches en septiembre de 2023
Respuesta de FRONT OFFICE el 28 oct. 2023
この度はご来館ありがとうございます。お楽しみいただけましたでしょうか。またのご来館お待ちしております。

10/10 Excelente

Takayuki

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
広い。走り回れる。 オーシャンビューが最高でベランダで夜ご飯を食べました。
Se hospedó 1 noche en septiembre de 2023
Respuesta de ヒルトンヌメア el 7 oct. 2023
この度はご滞在ありがとうございます。思い出に残るステイとなりましたでしょうか。またのご来館心からお待ちしております。

8/10 Bueno

Phil

Good staff,helpful .Fair bit of roadworks around
Se hospedó 7 noches en septiembre de 2023
Respuesta de HILTON NOUMEA el 7 oct. 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!

8/10 Bueno

John

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good hotel in nice and convenient location in Noumea. A little run down however, they were doing some painting and renovations when we were there (so maybe will look nicer once completed). 3 bedroom apartment had a great view. All the staff were fantastic and Gunther was especially helpful and polite. Restaurant was superb even on the quiet night. Overall nice place to stay.
Se hospedó 11 noches en agosto de 2023
Respuesta de SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE el 7 oct. 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 Bueno

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Pool was pretty lacklustre and just a general lack of any other facilities for tourists. Staff were great
Se hospedó 5 noches en agosto de 2023
Respuesta de Léna el 29 ago. 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

Matsuyama

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 7 noches en agosto de 2023
Respuesta de Léna el 29 ago. 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

4/10 Mediocre

Yoshitaka

Viajó con su familia
No le gustó: Servicios
部屋のタオルが滲みだらけで全く清潔感が無かった。とても使いたいと思えない。
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Office Team el 19 ago. 2023
この度はHILTON NOUMEA LA PROMENADE RESIDENCESをご利用いただき誠にありがとうございました。数ある中から当館をお選びいただいたのにも関わらず、ご滞在中、サービスが行き届かずご不便をおかけいたしまして、誠に申し訳ございません。ご指摘いただいた点は真摯に受け止め、ホテルの品質改善に向けて努力してまいります。

4/10 Mediocre

Cliente verificado

Noise spoilt our stay
Unfortunately the stay was not enjoyable due to major works in upgrading the lift well right outside our door - drilling and hammering & removing tiles most of the day - we chose the Hilton as we wanted to have a restful day before embarking on the next leg of our journey - we should have been told of the issue at booking in - there are 3 wings at this Hilton so am sure a quieter room would have been possible. I raised the issue with reception at 2 pm and they said they would stop at 4:30 pm !!
Se hospedó 2 noches en agosto de 2023
Respuesta de Assistante chef de réception el 20 ago. 2023
Dear guest,Thank you for staying in our hotel and taking the time to post comments and evaluate your stay at Hilton Nouméa La Promenade Residences.Indeed, these various renovations are necessary for our establishment in order to guarantee the comfort of our customers over the long term. We are sincerely sorry to know that this has disturbed your stay and hope to have the pleasure of welcoming you again in order to make you discover our establishment in its best light after the completion of this work!Best regards,Léna

8/10 Bueno

Lorraine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location near cafes & shops. Near buses and easy walking tracks. Staff very friendly and helpful.
Se hospedó 5 noches en agosto de 2023
Respuesta de FRONT OFFICE el 15 ago. 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

Samah

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay at the Hilton
Great stay. Room was wonderfully serviced everyday. Very friendly and helpful front desk. Recommend
Se hospedó 10 noches en julio de 2023
Respuesta de FRONT OFFICE el 15 ago. 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 Bueno

Vincent

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023
Respuesta de FRONT OFFICE el 15 ago. 2023
Thank you for taking the time to write about your recent stay here with us. We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

Thena

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Centrally located, urban feel property with great views (from a sea view room)
Se hospedó 1 noche en julio de 2023
Respuesta de FRONT OFFICE el 15 ago. 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 Bueno

PRAYAG

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liked it as it was near the beach and easy to walk around. Staff seems to be friendly. Just wanted to point one staff in particular, Ms Elizabeth in Restaurant, always served us with a smile😊 On our last night stay, we had to wake up early morning, around 4am for pick up transfer to Airport, we had to endure lots of noises at the hotel. Lots of party going on till very late night. Am not sure of the Hotel policy, but would expected, some quietness after 10pm or so and not going beyond midnight. Hope Hotel management take note of this and advise the guests about this
Se hospedó 5 noches en julio de 2023
Respuesta de FRONT OFFICE el 15 ago. 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 Bueno

Linda Fung Hai

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza
Location is great. Our room had upgraded heat pumps in building C. But the ones in bulinding B had the temporary air con units that were extracted out the windows. Pool had some heating, but still rather cold. Was closed for mantainance for 2 days while we were there, but was able to use Nouvatas pool next door.
Se hospedó 7 noches en julio de 2023
Respuesta de FRONT OFFICE el 15 ago. 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

6/10 Aceptable

Sana

Se hospedó 3 noches en julio de 2023
Respuesta de FRONT OFFICE el 15 ago. 2023
Thank you for your stay with us!We look forward to welcoming you again.

10/10 Excelente

Megan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 12 noches en junio de 2023
Respuesta de FRONT OFFICE el 8 jul. 2023
Dear Megan,Thank you very much for your great rating.It seems you enjoyed very much your stay with us.We hope to see you again soon,Warmest regards,Günter / Front desk management team

10/10 Excelente

Sam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Awesome place to stay 10/10
Se hospedó 1 noche en junio de 2023
Respuesta de FRONT OFFICE el 8 jul. 2023
Dear Sam,Thank you so much for this magnificent rating 5 out of 5.We hope to welcome you soon again here at the Hilton Noumea Residences.Warmest regards,Günter / Front management team

10/10 Excelente

neil

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good and Relaxing
We stayed in C Block which had been renovated. The Hilton has excellent views of the bay.
Se hospedó 10 noches en junio de 2023
Respuesta de FRONT OFFICE el 2 jul. 2023
Dear guest,Thank you for taking the time to complete our online guest survey following your recent stay at Hilton Nouméa La Promenade Résidences. We are truly passionate about delivering exceptional guest experiences and we were very pleased to learn of your great satisfaction with our hotel's standard of service.Thank you once again for your time and we hope to have the pleasure of welcoming you back to Hilton Nouméa La Promenade Résidences.SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

Stephen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en junio de 2023
Respuesta de Front Office Team el 21 jun. 2023
Dear Mr Bull, thank you very much for the best score a hotel could get. That is amazing. We hope you are going to spend your next holiday again in New Caledonia and then hopefully again wit us :)With our warmest regards,Günter / Front desk

10/10 Excelente

Kristian

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly place to stay and rooms for a family were perfect
Se hospedó 3 noches en mayo de 2023
Respuesta de FRONT DESK el 7 jun. 2023
Dear guest,Thank you for taking the time to complete our online guest survey following your recent stay at Hilton Nouméa La Promenade Résidences. We are truly passionate about delivering exceptional guest experiences and we were very pleased to learn of your great satisfaction with our hotel's standard of service.Thank you once again for your time and we hope to have the pleasure of welcoming you back to Hilton Nouméa La Promenade Résidences.SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 Excelente

Glyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Value and location with great service.
We stayed in apartment, which had a fantastic ocean view over Anse Vasa bay and excellent balcony. While some renno work was going on, so not as quiet as we would have liked unfortunately this is still a great location, good value for money and spacious. However the customer service form the staff was a 10 out of 10 - super friendly, helpful & obliging, in particular Gunther. Thanks to the team for an enjoyalbe few nights.
Se hospedó 3 noches en mayo de 2023
Respuesta de FRONT DESK el 7 jun. 2023
Dear guest,Thank you for staying in our hotel and taking the time to post comments and evaluate your stay at Hilton Nouméa La Promenade Residences.Thank you for being part of the Hilton family, your continued patronage of Hilton is recognized and truly appreciated!We are glad to hear that you enjoyed your stay.We look forward to welcome you back in the future!

2/10 Terrible

Melissa

Viajó en grupo
We were at the property for 2 days and were told on arrival the pool has a leak so no swimming. We would have booked another property if this was the case. Also no swimming on beaches although we knew about that. However very disappointed and not worth the money
Se hospedó 1 noche en mayo de 2023
Respuesta de SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE el 1 jun. 2023
Dear guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are sorry we did not exceed your expectations.We are also sorry for the temporarily closed swimming pool. Indeed, we understand that this unforeseen event has an impact on your stay and we are working to resolve this problem as soon as possible.Of course, the swimming pool of our partner hotel remains open for our customers in the meantime.Hopefully we will have another opportunity to welcome you back the next time you are in New Caledonia.SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES