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Reviews of Sprowston Manor Hotel, Golf & Country Club

4 out of 5
Sprowston Manor Hotel, Golf & Country Club
Wroxham Road, Norwich, England

Reviews

8.0

Very Good

Rating 10 - Excellent. 412 out of 1002 reviews" "
Rating 8 - Good. 302 out of 1002 reviews" "
Rating 6 - Okay. 144 out of 1002 reviews" "
Rating 4 - Poor. 101 out of 1002 reviews" "
Rating 2 - Terrible. 43 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Property conditions & facilities
All round beautiful hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Lovely to find a hotel room that still has a bath in. Room very comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Lucy

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Davide

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accomodation
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A serene environment, beautiful place for relaxation and leisure. I will visit with my family again.
Stayed 1 night in Apr 2024

10/10 Excellent

Lincoln

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Manor House set in lovely grounds. It is a 10 minute drive into Norwich. We were in a top floor room (no lifts) and it was very quiet in the hotel. There was a wedding but the music quietened around 11pm and didn’t disturb sleep. The evening menu was good, but quality not quite as expected, and more vegan desert options would be good. That and a safe place for bikes to be stored would have made it 5 star
Stayed 1 night in Mar 2024

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the free use of the spa facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lesley

Business traveler
Liked: Cleanliness, staff & service
After a five hour drive was looking to a few moments to relax before going for something to eat, but my room was next to a young family who were obviously at the irritable stage and mum was trying to entertain them with ‘row row row your boat’ after several verses I contacted Amy on reception to see if I could move rooms. No issues with the request, new room offered, and one with a lounge area too. Very welcome. Comfy area and super comfy bed
Stayed 1 night in Mar 2024

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel, helpful staff if a bit thin on the ground in reception at times. Nice restaurant but poor quality food for an establishment of this type. My wife and I ate in the restaurant both nights of our stay and at the prices being charged the food should be significantly better. A meal out should be a treat, but when the food is not of a standard which could be prepared at home, that is a concern. Our room was spacious and comfortable, however on our second night, the hotel was a lot busier and party revellers were very noisy in the corridors and rooms both sides of our room, from around 2am to 4.30am.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very welcoming. Clean bedroom and bathroom. Very quiet. Nice bar area. Varied breakfast. Use of the golf club house for coffee once breakfast was finished.
Stayed 1 night in Mar 2024

8/10 Good

MARK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place for an overnight stop
Stayed 1 night in Mar 2024

8/10 Good

Alan

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing room service. No ventilation in room, windows secured from opening.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good no problems had a good stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Jagdish

Liked: Amenities
All the wonderful facilities available, grounds and property lovely , staff very friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Tina, BEDFORD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely overnight stay at an old Manor House. Leisure facilities were too notch. The room and all areas were spotless. Staff on reception and in the restaurant and bar areas were very friendly and attentive. Would highly recommend and would not hesitate to stay again
Stayed 1 night in Mar 2024

8/10 Good

Martin

Stayed 1 night in Feb 2024

8/10 Good

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We chose to upgrade our room to a suite which was a great decision as the room was amazing! Spa treatment was also great although the treatment rooms are through the walkway for everyone to come through to the pool changing rooms so you can hear people talking outside. We had to ask for toilet roll and floors to be mopped inside the pool changing rooms but this was done when asked. The restaurant for dinner was fully booked so we had to leave the site to go for dinner which was a lovely meal in the end but not ideal to have to leave to go for dinner. When staying at a hotel you’d expect the restaurant to have enough space for hotel guests or to at least offer room service so this was a shame! Overall we had a nice stay but a few downfalls/ room for improvement that we felt needed to be mentioned.
Stayed 1 night in Mar 2024

10/10 Excellent

Jazzmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Cole

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was very nice room, comfy and cozy. A shame about the spa bath being closed while we were there though. Also another thing was my partner got stuck in the lift and ended up having a panic attack, no matter how many times she pressed the call button no one came until I went down and got someone!!
Stayed 2 nights in Feb 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, room comfort
spa/hotel
Great value break facilities a little tired but service excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh what a lovely stay
What a lovely place. The hotel looked fantastic as you drive down the tree lined drivewaywirh the splended golf course on either side. The staff were so friendly helpful and efficient. The room was large and in very good condition. Although the bed was just a bit to hard for us I'm sure some would find it comfortable. The pool was brilliant. The dog loved chasing the rabbits every morning. We will definitely stay again
Stayed 7 nights in Jan 2024

6/10 Okay

Supattra

Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Francisco

Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Mandy

Stayed 2 nights in Feb 2024

4/10 Poor

Francis

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom dirty. Stains on the floor and toilet. Rooms dated. Golf club nice. Grounds lovely. Just no care or attention
Stayed 1 night in Feb 2024

8/10 Good

Dawn

Stayed 2 nights in Jan 2024

10/10 Excellent

K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel, worth the money.
Great room and good price. I had a suite room, which was roomy. Very clean, some furnishings could be either replaced or fixed as some were beginning to look a little tired. Dinner was lovely, great choice on the menu, not too much to choose from, but i dislike large menus. Breakfast service was buffet style, but everything was fresh.
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff and easy parking and access
Stayed 1 night in Jan 2024

6/10 Okay

Jane

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Shane

Stayed 1 night in Jan 2024

6/10 Okay

Kirstian

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Ok. Disapointed!! Pre arrival was great, made a speical request and they were great. Dinner including service was great..... The room was good, if not in need of a duster. The next mkring it went very very wrong! Breakfast, arrived as booked told table was ready then told oh, someone took it and had to wait another 15 mins and watch them forget about us while they seated others. Once we were finally in, there was no food,told there would be a wait for food. When food arrived there were no sausages but we were told we could leave our plates under the hot lights until they were ready (another 10mins), only whole fruit available and very little choice. Drank the apple juice and it had bits in it, got another and wodered why it did the same. Turns out the glasses were dirty. Add to that no cutlery, inattentive staff and i would say avoid breakfast. Hit the health club after, staff member eating at desk, full mouth while taking to us. Dirty chaging area........we stopped there and just left
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony, Peterborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to explore Norwich city and this was the perfect pad to commute to and from. Really warm, comfy and with great staff and facilities. Now we know how family friendly it is, we'll be back next time with the kids.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room spacious. Hotel pool - fabulous. Breakfast - lots of choice and plentiful. Staff very pleasant and helpful.
Stayed 2 nights in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

8/10 Good

Roy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Sharron

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely setting, comfortable beds and nice leisure facilities. However, we tried to order some food at 7.pm ( just a snack from the bar) In response we were informed the restaurant was full. We only asked for a sandwich or snack but there is nothing available unless you book in to the expensive restaurant for a meal. A sandwich or snack is not offered, only suggestion was to order a take away meal.
Stayed 2 nights in Jan 2024

8/10 Good

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay
Stayed in the standard double room which is spacious and bed really comfortable. Pool was lovely and warm. Steam room wasn't that steamy, but maybe not always like that? Reasonable price for high standard room and pool/spa. Reception staff really friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

LINX ELECTRICAL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Stopped over with work. Ate in the restaurant i had gammon which was very good let down though with chip's that could have been reheated from lunch peas were hard too.
Stayed 1 night in Jan 2024

10/10 Excellent

Mick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Joel

Stayed 1 night in Jan 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Stayed 1 night in Jan 2024

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 👌 hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room needed a little maintenance, could have done with a few more t-bags, otherwise all good
Stayed 1 night in Dec 2023

10/10 Excellent

Alexandra

Stayed 1 night in Jan 2024

8/10 Good

Ronni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming, providing excellent customer service when I needed it. The room was a good size having all the amenities I needed.
Stayed 2 nights in Dec 2023