Hoteles cerca de Norton Priory Museum en Runcorn

"Staff - rude an disinterested but what a facilities - young girl in restaurant working alone was so good and incredible to my family She should be the explain set to all staff members "

"Great staff, and room was immaculately cleaned "

"ok"

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of...

"Great communication from booking. Great location. Room was spotless with great facilities for prepping food and drinks etc. very comfortable and will definitely be booking again. "

"Lovely place, all staff were so kind and breakfast tasty. They made me fell so welcomed and comfortable"

"Food was great, breakfast included in stay with lots of choice. Also ate in pub the 2 nights we stayed and quality of food was great. Staff very friendly. Room was nice but as some other reviews stated paintwork etc needs update and refresh but very comfy bed"

"Hotel staff is always welcoming and helpful and beds are super comfy. Hotel is located in a very convenient area when visiting areas around Wirral and a nice stop when travelling further south and free parking on site. "

"Good breakfast. Some of the soft furnishings in bedroom starting to look aged and a bit shabby. Cobweb on ceiling window and thick dust on curtain pelmet. One of the befs was broken on one side"

"Lovely, helpful and considerate staff. Excellent parking. Convenient location for Bank Quay station."

"Room was very noisy, church bells rang until very late. I asked for a quiet room! "

"Un hotel apartado pero comodo. El "suite" es similar a una habitacion "normal". La bañera un poco mas grande. Desayuno acceptable. Tipo buffet pero puedes pedir huevos a gusto. Television grande, pero sin canales de España"

"Terrible experience, they canceled my reservation without notifying me. I arrived at the hotel at night only to find out that they had canceled my booking to resell it at a higher price to someone else, taking advantage of the fact that Liverpool FC was playing that day. They didn’t care about leaving us stranded on the street at midnight, in the cold, me and my dad, who is 70 years old and it is his first time in the UK, forcing us to search for another hotel at that hour, and none had...

"It´s ridiculous they cannot change the details on my invoice once you´ve checked out. "