We stayed at this property for three nights with our two teenage boys. While Northeast Harbor is conveniently located next to Acadia National Park and a nice quite break from the frenetic activity at Bar Harbor, this vacation rental property leaves much to be desired. During our stay, there was construction happening on both side of the unit, that would begin at 7:00 am every morning. While that is not the owners fault, be aware if you are booking this property during the 2021 tourist season.
Although the unit is relatively new, it had a few issues. The description says it would accommodate four people, but there were only two glasses, plates, bowls, and silverware. Which meant that we needed to eat in shifts, as a family of 4. The description says it has a coffee pot, but fails to mention it’s a Keurig. The shower curtain had mildew.
However, the most frustrating part was that they have no local management. All of our communication was with an offsite property management company that had no local contact person to help us with issues. The cell service was limited in this area and we were relying on the unit’s WiFi to book tours and plan our trip. We had no WiFi in the unit and spent hours trying to get someone to help us get connected. The only response that they had was to reset the router, but the router wasn’t in the unit so we couldn’t do that. They kept saying they would get someone over to reset it, but it never happened. They suggested we just use the WiFi from the Bakery below us, which we couldn’t access from our room, but could get service when they were open. After hours of communicating with the management, they did offer us a partial refund for lack of service. This property has potential, but it is simply not there yet.
