First, this unit is in a small complex, but the main entrance to the building is unlocked at all times (day and night). There is a very flimsy electronic lock and deadbolt combination on the unit. This lock malfunctioned, and I was locked out of the unit. The host would not email me back, return my phone calls, or answer my text messages. I was stranded! Without any other options, I called a locksmith, which cost $250. The locksmith opened the door with a simple credit card, illustrating how unsecure this unit is. After I informed the host that I had gained access, and of the cost, he proceeded to call and email me, threatening me. He repeatedly shouted at me saying, "You will have a lot bigger problems than money if you call a locksmith." His tone and aggressive reaction insinuated that this altercation would become physical- he was extremely angry! Not once throughout this situation did he offer a solution or attempt to fix the issue. Instead, he made me feel as though he was going to come there and hurt me. I was so upset that I left the property immediately, reported the incident to VRBO, and nearly called the police. This is truly one of the worst experiences of my life. I can not stress this enough- this host creates an UNSAFE environment. Please do not stay here!!