First day there, linens were left outside in totes. We were unsure if they were clean or dirty. It wasn't until my boyfriend started handing them out to the kids he realized they were dirty! Because it was too late to have linens delivered, I washed ALL the quilts so we could just sleep on top of them for the night. The dyer did not work well so the quilts were still wet. The bathrooms smelled like urine really bad. After looking at the toilets we realized they were never cleaned!! There was still urine stains on the back of the seat and also around the bottom!! The one toilet had throw up splashed all down the sides and even around the petal sink. The sink still had dried up toothpaste in it. Everything was dusty so you know they are not cleaning as advertised. The kitchen cabinets are VERY outdated and very dirty inside. I ended up going out buying cups and utensils.
Second night there, we noticed roaches coming out from under the fridge. GROSS!!!
I took pictures and management had someone come out that day.
Two days in the row we had air conditioner issues. They did send someone out to fix it.
On the positive side, management was excellent. They were very concerned about my complaint and acted on it right away. The location was very close to the beach. The pool guy was there every other day and was very kind. My kids enjoyed fishing from the dock.
I would have loved to have made this our every year spot for vacation but I had never experienced such a dirty place like this before. Sad!!