Our problems started upon arrival when we arrived to a dirty house (interior floors had debris all over, kitchen countertops were dirty, appliances were sticky and not wiped down) . The rental company, Owner Direction Vacation Rentals, was fabulous to work with, very apologetic and had someone there within 20 minutes. We walked the property with the cleaning crew and they took care of things that should have been done before we arrived. Pool area was also in bad shape and had to be cleaned (pool cleaned/scrubbed, patio blown out, trash picked up, picnic table in back had black sticky stuff all over it). I was informed that there was a storm the night before and someone should have taken care of this prior to check-in. While it was advertised as recently renovated, it’s still an old beach house. It does have nice granite countertops in the kitchen/island area, newer flooring, but had older appliances (reported that oven didn’t work during stay) and refrigerator had rust spots over the front. Restrooms were small with old sinks/tubs with NO counter space at all! The downstairs had little or no storage and I had to purchase hangers for the entire house because there were only a few in each closet. A beach house with no beach supplies (towels, chairs, umbrella). Only two bathrooms with waste baskets. One small dumpster for a house that accommodates so many - trash overflowing by trash day(s). At the beach with sand everywhere and there was not even a vacuum cleaner only a broom. One small capacity washer/dryer for 19 people just didn’t do it... Upon returning from dinner one night, the smoke detector on the bottom floor was going off and the battery had to be removed before it stopped. Upon checking the detector upstairs, there was not even a battery in it. And here’s the best one, on Wednesday evening, someone was taking a shower on the second floor and water started leaking into the bathroom on the first floor. Not just a trickle, but like it was raining! We soaked up the water with towels, called ODVR and they offered to send someone out that night, but we declined since it was after 9:00 pm and we had small children in bed already. The repairman did come the next morning and caulked the shower and instructed us to not use it for two days – this was a HUGE inconvenience!! The positive - it is right across the street from the beach!