Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 236 de 622 opiniones" "
10 - Excelente
236
Evaluación: 8 - Bueno. 225 de 622 opiniones" "
8 - Bueno
225
Evaluación: 6 - Aceptable. 99 de 622 opiniones" "
6 - Aceptable
99
Evaluación: 4 - Mediocre. 29 de 622 opiniones" "
4 - Mediocre
29
Evaluación: 2 - Terrible. 33 de 622 opiniones" "
2 - Terrible
33
8,2/10
Limpieza
8,8/10
Personal y atención
7,4/10
Servicios
7,6/10
Estado de la propiedad e instalaciones
7,8/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Jorge
14 nov. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jorge
Se hospedó 1 noche en noviembre de 2018
Respuesta de Angela Housteau ( GM ) el 15 nov. 2018
Dear Jorge,
Thanks for staying with us and gave us a 4-star rating. We are looking forward to seeing you again.
Angela Housteau ( GM )
8/10 Bueno
Kevin
Viajó con su pareja
22 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Calme et propre
Kevin
Se hospedó 1 noche en mayo de 2024
8/10 Bueno
Bobbie
Viajó con su pareja
13 may. 2024
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Staff was very friendly. I must say the staff does what they can to make the best of everything. The level above the hotel management needs to step up with some renovations Some updating is definitly needed in the rooms. The air conditioning system worked but it was old (the smell of it was musty) the smoke detectors were outdated and the furniture could have used a bit of change. Coorporate managerment should visit the facility and make the proper updates to the units. Good job to your entire staff for doing their part to make your hotel a better place.
Bobbie
Se hospedó 2 noches en mayo de 2024
8/10 Bueno
Regina
Viajó con su familia, Viajó con mascotas
5 may. 2024
There were lots of holes in the room, and grass needs to be sprayed for bugs for those traveling with pets. Dog got 2 ticks from the grass.
Regina
Se hospedó 1 noche en mayo de 2024
Respuesta de Sara L ( General Manager ) el 14 may. 2024
Regina, thanks for taking the time and letting us know about your stay! We're sorry about the ticks on your dog and holes in the wall. We will address both of these issue. Thanks, for staying with us!
8/10 Bueno
Brianne
Viajó con su pareja
30 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean bathroom
Brianne
Se hospedó 1 noche en abril de 2024
Respuesta de Sara L ( General Manager ) el 14 may. 2024
Brianne, we appreciate you taking the time and leaving us a review! We're please to hear the bathroom was clean and you enjoyed your stay!
10/10 Excelente
MARYANNE
Viajó con mascotas, Viajó en grupo
28 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not a far ride from major east west interstate. Great restsurant within walking.
MARYANNE
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Susan, rockford
Viajó con mascotas
26 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I stayed here While driving back to Illinois from Virginia beach. It's not a fancy hotel But it was close to the interstate and I could have my dog The staff We're friendly And efficient. The room was small but had everything I needed And was clean. The area around the hotel offered a lot of dining options And the hotel had a free breakfast in the morning.
Susan
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Jessica
24 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stay was good, breakfast was great. Our room latch lock was broken.
Jessica
Se hospedó 1 noche en abril de 2024
2/10 Terrible
Kenneth
22 abr. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Kenneth
Se hospedó 1 noche en abril de 2024
Respuesta de Sara L ( General Manager ) el 23 abr. 2024
Dear Kenneth,Thank you for taking the time in doing this review! We value the opinions of each of our guests so we can ensure the best possible stay. I'm so sorry to hear that you did not enjoy your stay, which you had not given any notes to us so we can know where we need to improve, however, we do hope you try us again. Thank you for choosing Quality!
10/10 Excelente
rosaria
Viajó con su familia
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in and check out process what super easy
rosaria
Se hospedó 2 noches en abril de 2024
Respuesta de Sara L ( General Manager ) el 23 abr. 2024
Dear Rosaria,Thank you so much for doing this review! We love to hear back from our guests on how their stay went. We are glad to hear that the check in/out process was easy for you! We hope to see you again soon, and thanks again for choosing Quality!
10/10 Excelente
Ha
Viajó con su pareja, Viajó en grupo
10 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy Check in. Room was fine.
Ha
Se hospedó 1 noche en abril de 2024
Respuesta de Sara L ( General Manager ) el 11 abr. 2024
Dear Ha,Thank you for taking the time in doing this survey! We love to hear from our guests on how their stay went. We are happy to hear that everything was good with your stay. We hope to see you again soon, and thanks again for choosing Quality!
8/10 Bueno
Keith
9 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Keith
Se hospedó 1 noche en abril de 2024
Respuesta de Sara L ( General Manager ) el 11 abr. 2024
Dear Keith,Thank you so much for taking the time in doing this review! We love to hear from our guests so we can ensure the best possible stay! We hope to see you again soon and thanks again for choosing Quality!
10/10 Excelente
MICHAEL
Viajó por negocios
8 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff.
MICHAEL
Se hospedó 1 noche en abril de 2024
Respuesta de Sara L ( General Manager ) el 11 abr. 2024
Dear Michael,Thank you so much for taking the time out of your schedule in doing this review! We love to hear from our guests! I'm so happy to hear that the staff was friendly and you enjoyed your stay! We hope to see you again soon, and thanks again for choosing Quality!
10/10 Excelente
Trevor
7 abr. 2024
Trevor
Se hospedó 1 noche en abril de 2024
Respuesta de Sara L ( General Manager ) el 14 may. 2024
Trevor, thanks for leaving us a rating! We're glad you enjoyed your stay!
2/10 Terrible
Kenneth
Viajó con su pareja
7 abr. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No hot water in the morning. Wasn’t offered any discount for it. Careless staff about it. Very worn property, paper thin walls could hear people stomping from the floor above. Please avoid.
Kenneth
Se hospedó 1 noche en abril de 2024
Respuesta de Anup P. (General Manager) el 23 abr. 2024
Dear Kenneth,Thank you for taking the time in doing this survey! We are so sorry to hear that you had such a bad experience with us. We would love to try to make it up to you the next time you stay so that you can have a better experience with us. Thanks for choosing Quality!
8/10 Bueno
Megan
7 abr. 2024
Le gustó: Limpieza, personal y atención, servicios
A bit dated, but a comfortable enough stay. I disliked the pillows.
Megan
Se hospedó 2 noches en abril de 2024
Respuesta de Sara L ( General Manager ) el 11 abr. 2024
Dear Megan,Thank you so much for taking the time in doing this survey! We love to hear from our guests so we can ensure the best possible stay. I'm sorry to hear that you disliked our pillows. They are the Choice approved pillows that we are recommended to have unfortunately. We hope you try and stay with us again, and thanks again for choosing Quality!
6/10 Aceptable
William
Viajó por negocios, Viajó con su familia
7 abr. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was no one working the front desk when we arrived around 5. Took a good 10 minutes for someone to show up. The room is small and needs updating. The bathroom door doesn't shut all the way. The cover on the heater popped off and won't go back on.
William
Se hospedó 1 noche en abril de 2024
Respuesta de Sara L ( General Manager ) el 11 abr. 2024
Dear William,Thank you for taking the time in doing this survey! We love to hear how your stay went so we can do any improvements that may need done. I'm sorry to hear that no one was at the desk when you arrived, they must of been helping another guest. We usually put a sign up letting our guests know that we are helping a guest that we will be back soon, I will make sure to inform all employees that they need to make sure they put this up so any arriving guests know that someone is here but is attending to another guest. We do hope you try and stay with us again, thanks again for choosing Quality!
8/10 Bueno
Tara
1 abr. 2024
Tara
Se hospedó 12 noches en marzo de 2024
Respuesta de Sara L ( General Manager ) el 23 abr. 2024
Dear Tara,Thank you so much for taking the time in doing this survey! We value the opinions of each of our guests so we can ensure the best possible stay! We hope to see you again soon, and as always, thanks for choosing Quality!
8/10 Bueno
Lesa, Dwight
Viajó con su familia
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room size was small even though it was a king size bed room. Was comfortable though!! Would recommend!
Lesa
Se hospedó 2 noches en marzo de 2024
Respuesta de Sara L ( General Manager ) el 1 abr. 2024
Dear Lesa,Thank you so much for taking the time in doing this survey! We love to hear from our guests so we can provide the best possible stay. We know that our single king/queen rooms are on the small side, this is due to when the building was first built. It was a Microhotel, made just for basic amenities. However, those rooms are super cozy! We hope to see you again soon and thanks again for choosing Quality!
10/10 Excelente
Charles
31 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Charles
Se hospedó 1 noche en marzo de 2024
Respuesta de Sara L ( General Manager ) el 2 abr. 2024
Dear Charles,Thank you so much for taking the time in doing this review! We love to hear from our guests so we know how their stay had gone. We hope to see you again soon, and thanks again for choosing Quality!
8/10 Bueno
Della
24 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Della
Se hospedó 1 noche en marzo de 2024
Respuesta de Sara L ( General Manager ) el 26 mar. 2024
Dear Della,Thank you so much for taking the time in doing this review! We love hearing from our guests so we know how each stays have been and where we can improve. We hope to see you again soon and thanks again for choosing Quality!
10/10 Excelente
Peng
22 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very affordable quiet and clean place. We had a great stay!
Peng
Se hospedó 1 noche en marzo de 2024
Respuesta de Sara L ( General Manager ) el 23 mar. 2024
Dear Peng,Thank you so much for taking the time in doing this review! We love to hear how the stay of our customers was. We are happy to hear that you enjoyed your stay. We hope to see you again soon, and thanks again for choosing Quality!
4/10 Mediocre
Anthony
Viajó con su familia
18 mar. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
We booked two rooms for four people. Our room the AC unit was really loud, the fridge made noise unless you propped it up.
The bathroom was clean but looked really dated and worn. When I returned to my room after an evening out, the bathroom was flooded around the toliet and bathtub (and not from us!). Couldn't contact anyone because returned to the room in the wee hours of the morning. No number to call either.
The second room was also well worn and dated too.
Staff was friendly, nice and helpful.
Not impressed at all with the experience.
Anthony
Se hospedó 1 noche en marzo de 2024
Respuesta de Anup P. el 24 mar. 2024
Dear Anthony,I'm so sorry to hear that you had a bad experience with us. Even if it is the wee hours in the morning we always have someone on staff to take care of any issues that may arise. We hope you do give us a try again, and thanks again for choosing Quality!
6/10 Aceptable
Deanne
Viajó con su pareja
14 mar. 2024
No le gustó: Servicios, estado de la propiedad e instalaciones
This was my 2nd stay and i usually wait until after 3rd visit to leave review. 1st stay: the AC/heat unit cover was off the unit completely, and shower made weird noise and took forever for room to heat up. My 2nd stay: Sara was talking so loud during check in and i wanted to make sure she didnt say my room nimber out loud and i guess that was her boyfriend lingering around but just a weird interaction during checkin and the unit cover in that room was also off and just laying on the floor. Also the sheets werent cleaned but luckily i travel with travel/disposable sheets.
Deanne
Se hospedó 2 noches en marzo de 2024
Respuesta de Anup P. el 24 mar. 2024
Dear Deanne,We are sorry to hear that you had a bad stay with us. We are not sure why the covers were off the units because every room is checked before the guests go into them. However, we hope you do try us again, and thanks for choosing Quality
10/10 Excelente
Heather
3 mar. 2024
Heather
Se hospedó 1 noche en marzo de 2024
Respuesta de Sara L ( General Manager ) el 24 mar. 2024
Dear Heather,Thank you for taking the time in doing this survey! We value the opinions of all of our guests so that we can ensure the best possible stay. We hope to see you again soon, and thanks again for choosing Quality!
8/10 Bueno
Ricky
Viajó por negocios
24 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was great just wish the offered hhot breakfast
Ricky
Se hospedó 2 noches en febrero de 2024
Respuesta de Sara L ( General Manager ) el 26 feb. 2024
Dear Ricky,Thank you so much for taking the time in doing this survey! We love to hear back from our guests so we know how their stay went and what we can do to make sure that next time it can be better. Hopefully soon we will be going back to the hot breakfast, which we also do miss having! we hope to see you again soon, and thanks again for choosing Quality!
6/10 Aceptable
Xiomara
Viajó con su familia y niños pequeños, Viajó con mascotas
28 ene. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Xiomara
Se hospedó 1 noche en enero de 2024
Respuesta de Sara L. el 30 ene. 2024
Dear Xiomara, Thank you for taking this survey! We value the opinions of our guests so we can ensure the best possible stay. I'm sorry that your stay was not a 5 out of 5. However, next time just let us know how we can improve on your stay so we can make it that 5 for you! Thanks again for choosing Quality!
10/10 Excelente
Carly
Viajó con su familia
27 ene. 2024
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Very small room and the peephole had a paper stuffed in it.
Carly
Se hospedó 1 noche en enero de 2024
Respuesta de Sara L. el 30 ene. 2024
Dear Carly,Thank you for taking the time in filling out this review. We value the opinion of each of our guests so we can ensure the best possible stay. I'm glad you had a 5 our of 5 stay. I know the rooms are on the smaller side, when this building was first built it was originally a Microhotel and that is why the rooms are the size they are. I'm sorry there was paper in the peephole of your door, we will make sure that the housekeepers keep an eye out for that sort of thing. Thanks again for choosing Quality!
8/10 Bueno
Jessica
22 ene. 2024
Jessica
Se hospedó 2 noches en enero de 2024
Respuesta de Sara L. el 23 ene. 2024
Dear Jessica,Thank you for taking the time in doing this survey! We love to hear from our guests so we know how their stay went. We hope to see you again soon and thanks again for choosing Quality!
8/10 Bueno
Kayla
12 ene. 2024
Le gustó: Personal y atención
Kayla
Se hospedó 1 noche en enero de 2024
Respuesta de SARA L. el 14 ene. 2024
Kayla, thanks for leaving us a review! We're glad to hear that your stay went well! Thanks again for staying with us!!
10/10 Excelente
Robert
7 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean, comfortable, friendly
Not fancy, but room was very clean and comfortable, staff was friendly and I love the waffles for breakfast.
Robert
Se hospedó 1 noche en enero de 2024
Respuesta de Sara L. el 9 ene. 2024
Dear Robert,Thank you for taking the time in doing this review. You opinion matters to us so we can make sure that you and other guests have the best possible stay. We love to hear that you enjoyed the waffles as many of our customers do! We hope to see you again soon, and thanks again for choosing Quality!
6/10 Aceptable
Dan
Viajó por negocios
7 ene. 2024
Le gustó: Personal y atención
Dirty room. Bathroom has mold growing on the walls. Had facial hair still in the sink upon arriving. Shower was also leaking out of the handle of shower, lowering water pressure. Light barley hanging on to wall.
Dan
Se hospedó 1 noche en enero de 2024
Respuesta de SARA L. el 14 ene. 2024
Dan, sorry we missed the mark! We will address each issue that you mention and get them fix right away!
10/10 Excelente
Vernon
6 ene. 2024
Vernon
Se hospedó 1 noche en enero de 2024
Respuesta de Sara L. el 9 ene. 2024
Dear Vernon,Thank you for taking the time out of your busy schedule in doing this survey! We value the opinions of our guests so we can ensure the best possible stay. Thanks again for choosing Quality, and we hope to see you again soon!!
10/10 Excelente
Christine
5 ene. 2024
Christine
Se hospedó 1 noche en enero de 2024
Respuesta de Sara L. el 9 ene. 2024
Dear Christine,Thank you for doing this review! We love to hear from all of our guests! We hope to see you again soon and thanks again for choosing Quality!
8/10 Bueno
Diane, Coopersville
3 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a good stay no issues
Diane
Se hospedó 1 noche en enero de 2024
Respuesta de Sara L. el 9 ene. 2024
Dear Diane,Thank you for taking the time in doing this survey! We value the opinions of our guests so we can ensure the best possible stay. I'm glad to hear that you had no issues on your visit with us and we hope to see you again soon. Thanks again for choosing Quality!
8/10 Bueno
Jerome
31 dic. 2023
Jerome
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sara L. el 2 ene. 2024
Dear Jerome,Thank you for taking this survey! We love hearing from our guests. We hope to see you again soon and thanks again for choosing Quality!
8/10 Bueno
Robert
Viajó con su familia
30 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
In our room the filler valve for the toilet tank was not set up properly: when flushed, the bowl did not always get clean water in it. The plastic pipe in the tank was loose. You might want to check them throughout the third floor.
Robert
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sara L. el 2 ene. 2024
Dear Robert,Thank you for taking the time in filling out this survey! We value the opinions of our guests so that we can ensure the best possible stay. I'm sorry to hear that the toilet in your room was not working properly, and we will make sure we get that issue fixed! We hope to see you again soon, and thanks again for choosing Quality!
6/10 Aceptable
Shaharyar
Viajó con su familia y niños pequeños, Viajó con su familia
28 dic. 2023
Good for a quick overnight layover.
Shaharyar
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sara L. el 28 dic. 2023
Dear Shaharyar,Thank you so much for taking the time out of your day to complete this review! We value the opinions of each of our guests so that we can ensure the best possible stay. I'm sorry that we did not rate a 5 out of 5 for your stay and I wish we could know what went wrong so that we can improve whatever caused your rating. We hope to see you again soon, and thank you for choosing Quality!
10/10 Excelente
Sherry
27 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I would definitely stay here again
This hotel is not fancy by any means, but the rooms are clean and the staff is great! There's a coffee maker, fridge, and microwave in each room, and the continental breakfast is quite decent. Overall, a good place to stay at a reasonable rate.
Sherry
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sara L. el 28 dic. 2023
Dear Sherry,Thank you so much for taking the time in doing this survey! We value the opinions of each of our guests so we can ensure the best possible stay for you. We hope to see you again soon, and thanks again for choosing Quality!
10/10 Excelente
clinton
27 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
clinton
Respuesta de Sara L ( General Manager ) el 8 feb. 2024
Dear Clinton,Thank you so much for taking the time in doing this survey! We value the opinions of our guests so that we can ensure the best possible stay. I'm glad to hear that your stay was a 5 out of 5. We hope to see you again soon, and thanks again for choosing Qualilty!
10/10 Excelente
darlene
26 dic. 2023
Le gustó: Limpieza, servicios
darlene
Se hospedó 4 noches en diciembre de 2023
Respuesta de Sara L. el 31 ene. 2024
Dear Darlene,Thank you so much for taking the time in doing this survey! We love to hear the opinions of our guests so we know how we can improve to make each stay the best possible stay. We hope to see you again soon and thanks again for choosing Quality!
8/10 Bueno
AMY
25 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice!
Sarah at the front desk was great! Very helpful and informative! Room was small but comfortable. Nice breakfast room.
AMY
Se hospedó 1 noche en diciembre de 2023
Respuesta de Anup P. el 27 dic. 2023
Dear Amy,Thank you for taking the time in doing this survey! We value the opinions of each of our guests so that we can ensure the best possible stay. I'm so happy to hear that Sara was helpful to you during your stay. We hope to see you again soon, and thanks again for choosing Quality!
8/10 Bueno
Tad
25 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Room was clean, but repairs are needed. Exhaust fan in bathroom needs replaced. Remote for TV did not work.
Good value for a one night stay.
Tad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sara L. el 27 dic. 2023
Dear Tad,Thank you so much for your response! We love to get feedback from our guests so that we can make sure you have the best possible stay. Thank you for informing us about the bathroom exhaust fan so that we can make sure that this issue gets fixed right away. We hope to see you again soon, and thank you for choosing Quality!
10/10 Excelente
Beth
Viajó en grupo
24 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beth
Se hospedó 1 noche en diciembre de 2023
Respuesta de SARA L. el 24 dic. 2023
Thanks for doing the survey! We're glad that you enjoyed your stay!
8/10 Bueno
CYNTHIA
Viajó con su familia
23 dic. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Overall a good value for a overnight stop. Nothing fancy. Front desk manager was very friendly and welcoming.
CYNTHIA
Se hospedó 1 noche en diciembre de 2023
Respuesta de Anup P. el 23 dic. 2023
Dear Cynthia,Thank you so much for taking the time in doing this survey, we value the opinions of all of our guests so we can ensure the best stay possible! We hope to see you again soon, and thanks again for choosing Quality!
8/10 Bueno
Benjamin
Viajó con su familia
22 dic. 2023
Le gustó: Personal y atención, servicios
Staff was very friendly and helpful! Price was great. This is probably the quietest hotel we’ve stayed in. Some minor road noise but No loud pipes or loud heaters like usual. It is run down with some stained carpets and furniture, cracked paint. Loose faucets. The entire hotel could some sprucing up. Things weren’t as nice as the pictures but wasn’t unacceptable either. We would stay again.
Benjamin
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sara L. el 23 dic. 2023
Dear Benjamin,Thank you so much for taking the time in doing this survey! We value the opinions of each of our guests so that we can figure out what changes need to be made so that we can ensure the best stay possible. We are actually starting to do renovations to our rooms this upcoming year, so hopefully the next time you stay with us it will be updated! Thank you again for staying with us and we hope to see you again soon. Thanks for choosing Quality!
8/10 Bueno
Richard, Niagara Falls
19 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Richard
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sara L. el 19 dic. 2023
Dear Richard,Thank you so much for taking the time in doing this survey, we value the opinions of each of our guests so that we can ensure that they have a comfortable stay. We hope to see you again soon, and thanks again for choosing Quality!
6/10 Aceptable
Tracey
Viajó por negocios
18 dic. 2023
Le gustó: Personal y atención
No le gustó: Limpieza
Rooms need updating. Staff was nice and polite. Breakfast was ok..convenient.
Tracey
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sara L. el 19 dic. 2023
Dear Tracey,First, thank you so much for taking the time out of your day in completing this survey. We value the opinion of each of our guests so that we can know where we need to improve so that we ensure that each of you have a comfortable stay. We have been doing updates to the hotel, and the next portion of the updates will be the rooms, so hopefully next time you stay with us we will have this done and your stay will be more to your satisfaction! Thank you again for choosing Quality!
10/10 Excelente
Brandie
Viajó con su pareja
17 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
clean, just what we needed
Brandie
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sara L. el 17 dic. 2023
Dear Brandie,Thank you for taking the time out of your day to complete this survey! We value the opinion of each of our guests so that we can improve anywhere that may need it. We hope to see you again soon, and thanks again for choosing Quality!
10/10 Excelente
Thomas
Viajó con su familia
15 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thomas
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sara L. el 17 dic. 2023
Dear Thomas,Thank you for taking the time out of your day to complete this survey! We value the opinions of each of our guests so we can make any improvements that we may need. We hope to see you again soon, and thanks again for choosing Quality!