I travel frequently, but this was the first time I ever felt so unsafe. We were attacked in the hotel lobby by a group of people, and the front desk staff were not trained to handle such situations. We asked them to call the police as things became dangerously tense. The front desk attendant temporarily placed us in a stairwell room to keep us safe until the police arrived. With three small kids, it was our only option, and we stayed there for over half an hour until help came. The police did a great job, and we're grateful they helped us leave safely. It's incredibly unsafe place. Despite not spending the night, the hotel refused to refund our money claiming they aren't responsible for incidents not directly caused by them. We ended up staying elsewhere, which was a vast improvement. No money in a world worth more than life and safely of children. I strongly advise against staying there, especially if you have children with you. Please stay safe! Do research about the area! Horrible experience!