Meriton en Norte de Australia

"Our stay was unfortunately overshadowed by a very unpleasant check-in experience. The front desk lady who checked us in never smiled once and appeared unhappy and unfriendly throughout the entire interaction. What made the experience even more uncomfortable was that her attitude seemed noticeably different when serving other Western guests. She was warm and welcoming to them, but cold and dismissive toward us as Asian guests. In addition, several reasonable requests were immediately rejected....

"This is not a 5 star hotel, it does not have any hotel service but a person in front desk. Nothing else, not a restaurant, not even a store to buy a bottle of water. The bathrooms are ugly with a tiny wash basin. "

"The room was beautiful with plenty of room with a nice lounge/kitchen and a deck with a beautiful view. Loved both the indoor and outdoor pools and spas. Staff were amazing so helpful and friendly. Would definitely stay here again"