Drury Inn & Suites en Noroeste de San Antonio

"No me gustó la política de limpieza de los cuartos cada dos días, tuvimos que hacer el cuarto por nuestra cuenta una noche "

"Super"

"I had a disappointing experience during check-in. When I arrived at the hotel, I had two reservations under my name, but Bella, the employee who assisted me, was very unprofessional from the beginning. She looked at me in an unfriendly way and insisted that I only had one reservation, which was not true. This created an uncomfortable situation for me and my family. We had traveled from Houston and arrived late, and because of this confusion we had to wait almost an hour, close to midnight. During that time, another staff member called one of my relatives instead of contacting me directly, even though both reservations were under my name and the only way to pay for the rooms was with my card, which was already saved in the system. Eventually they realized that both rooms were indeed under my name, just as I had explained from the beginning. While we were waiting for them to resolve the issue, Bella and her coworker were laughing, which made the situation even more uncomfortable. I believe the hotel needs more professional and better-trained front desk staff, because situations like this should be handled with respect and professionalism. On the positive side, the hotel itself was clean and very comfortable."

"La mejor opción para hospedarse cerca de la cantera ! Todo excelente "

"Mi cuarto estaba sucio, los huéspedes anteriores dejaron basura y quien estuvo a cargo de la limpieza no revisó bien. El desayuno es bastante malo, huevos duros, avena, muffins de plátano y bagels. Nada de fruta fresca en 4 días y justo hoy pusieron manzanas con partes echadas a perder. Las toallas de alberca son extremadamente pequeñas tipo toallas de manos. Hay mucho ruido y la cereza del pastel fueron las almohadas…. HORRIBLES! Tuve que ir a Target a comprar dos. Primera y última vez en Spark"

"La habitación muy bien, limpia "

"La habitación estaba limpia, el aire acondicionado no enfría mucho y el calentador de agua de la ducha no calentaba. Fuera de eso excelente hotel "

"Excelentes "

"Amazing hotel!! Staff could be better but its’s 9/10 hotel."