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Opiniones sobre Paradise Hotel And Resort

3.5 out of 5
Paradise Hotel And Resort
Queen Elizabeth Avenue, Norfolk Island

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 12 de 29 opiniones" "
Evaluación: 8 - Bueno. 12 de 29 opiniones" "
Evaluación: 6 - Aceptable. 4 de 29 opiniones" "
Evaluación: 4 - Mediocre. 0 de 29 opiniones" "
Evaluación: 2 - Terrible. 1 de 29 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

John

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Room was not as clean as it could have been, loose tiles in the bathroom had bugs crawling in and out, cobwebs everywhere under counters and benches, needs a bit of Reno and care.
Se hospedó 7 noches en febrero de 2024
Respuesta de Paradise el 9 feb. 2024
Thanks for the feedback John. Will look into those issues and have them addressed.

10/10 Excelente

DAVID

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Safe and quiet, clean rooms, helpful staff. Restaurant does good meals, the fish was gorgeous. Would stay again👍
Se hospedó 6 noches en julio de 2023
Respuesta de Paradise el 4 ago. 2023
Thank you for the lovely review, we hope to welcome you back again soon.

6/10 Aceptable

Teresa M

Se hospedó 6 noches en abril de 2023
Respuesta de Paradise el 12 may. 2023
Thank you for taking the time to review Paradise.

10/10 Excelente

Susan Gail

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ideal location. Staff very friendly and super helpful. Room a good size for a week stay. Comfy bed and clean facilities.
Se hospedó 7 noches en marzo de 2023
Respuesta de Paradise el 4 may. 2023
Thank you Susan, so pleased you enjoyed your stay with us.

8/10 Bueno

Megan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff are amazing. Welcoming and personal. Hotel suffers from shortages seen over Norfolk in terms of staffing, produce and variety. Great range of tours and activities can be organised with no trouble. Most tour groups are over 70's so don't think this is a hotel with lots of kids around. Clean, good rooms, but it's staff like Tahni and Sam who will make it feel like home and you a favourite long distance family member.
Se hospedó 7 noches en octubre de 2022
Respuesta de Paradise el 16 oct. 2022
Thank you for taking the time to review Paradise Megan and so pleased you enjoyed your stay with us. I have passed along your lovely comments to Tahn, Sam & the Team. Hope to have you back someday soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a lovely pool view room which would have been great in summer. There is no heating in the rooms in this hotel. It does not get too cold at night but there is also no air conditioning for the summer, only ceiling fans. That may be enough as the weather is temperate in the summer too.
Se hospedó 2 noches en junio de 2021
Respuesta de Paradise el 15 jun. 2021
Thank you for taking the time to review Paradise. Accommodation properties on Norfolk are unable to provide central heating or air-conditioning throughout their properties but as we are only sub-tropical Paradise does offer a heater in every room during the cooler months and the ceiling fan for the warmer months. Hope you enjoyed your visit to our beautiful Island and wish you all the best.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Absolutely Spoilt
The staff made my stay so enjoyable, nothing was a problem, from the "Princess" on reception (tour bookings), Karina Manager( best sights to see and people to talk too), and Sam (bar and dinning duties). Thank you
Convicts Dinner
Se hospedó 7 noches en marzo de 2021
Respuesta de Karina el 23 mar. 2021
Thank you for your kind words John. Appreciate you taking the time to review Paradise. Her Royal Highness misses her daily challenge - hope you'll be back to visit us again, we need to be kept on our toes!!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2019

10/10 Excelente

Gary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
located close to main part of town. Amenities were great
Se hospedó 4 noches en febrero de 2019
Respuesta de Paradise Hotel & Resort el 12 feb. 2019
Thank you Gary, appreciate you taking the time to provide feedback. Hope you enjoyed your stay!

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Norfolk
Quiet, clean, good breakfast, nice helpful staff, spacious comfortable rooms & nice pool
Se hospedó 7 noches en enero de 2019
Respuesta de Paradise el 29 ene. 2019
Thank you for taking the time to review us on Expedia. Pleased you enjoyed your stay and hope to welcome you back again some day!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A VERY COMFORTABLE ROOM, FRIENDLY, HELPFUL STAFF. WHAT MORE COULD YOU WANT,.
Se hospedó 6 noches en enero de 2019
Respuesta de Paradise el 29 ene. 2019
Thank you kindly for a wonderful review of the hotel & staff. Wishing you all the best for 2019.

10/10 Excelente

Joy, Gold Coast NSW

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel very handy to attractions and town. Would definitely stay there on future trips to Norfolk.
Se hospedó 8 noches en julio de 2018

8/10 Bueno

Sally, Tasmania

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very friendly and relaxing place to stay
I stay at this Resort for 5 nights and if I returned to Norfolk Island I would stay there again. The Staff are very friendly and the whole complex is very clean.
Se hospedó 5 noches en enero de 2018
Respuesta de Paradise Hotel & Resort el 6 feb. 2018
Hi Sally, thank you for the review & appreciate your feedback, also pleased to advise we have addressed your concerns with the restaurant & made improvements. Hope to see you back again!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
good location quiet
staff very friendly and helpful restaurant excellent cooked up a heap of fish i caught no problem
Se hospedó 8 noches en enero de 2018
Respuesta de Paradise el 23 ene. 2018
Thank you for taking the time to review Paradise on Expedia. Very pleased the Paradise team were so helpful. Hope to see you back again!

8/10 Bueno

Sue, Waikato NZ

Le gustó: Limpieza, personal y atención
Easy walk to shops
Clean and tidy, nice pool. Friendly staff and easy walk to shops and restaurants,
Se hospedó 5 noches en diciembre de 2017
Respuesta de Paradise el 9 ene. 2018
Thank you for taking the time to review Paradise Hotel & Resort. Wishing you all the best for 2018!

8/10 Bueno

Claire, Melbourne, Australia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet and cheerful
Paradise Hotel is currently undergoing renovations to their deck & balcony area to increase the seating capacity of their restaurant, Le Perouse, for functions The staff are exceptionally helpful and friendly The pool isn't heated but for us Melbournites was plenty warm enough to swim in Rooms have a microwave, water jug & glasses, wine glasses, tea & coffee making facilities and a small fridge. Also an iron & ironing board and plenty of spare linen No heating or cooling in the rooms but you'll find 20 - 24 degrees to be quite pleasant and there is a ceiling fan and a spare blanket Laundry facilities available for $3AUD per load, a washing line out the back and plenty of books to read or swap Well stocked games room & DVDs, DVD player & TV in room with local free to air stations Bingo on Monday nights Airport shuttle pickup provided free of charge and the hotel itself is a short walk into town, situated next door to the Hilli Goat restaurant and the Cyclorama. The Queen Victoria Diamond Jubilee Gardens are on the same street and worth a visit Overall, loved our stay and will be back one day Wishing the owners every success for the future :) From the two young(ish) female backpackers who the whole island thought were mental
Se hospedó 6 noches en diciembre de 2017
Respuesta de Paradise el 22 dic. 2017
Thank you for the great feedback Claire! appreciate you taking the time to review Paradise on Expedia. Look forward to having our young backpackers visit again in the future.

8/10 Bueno

Pui Kay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
地处海边，风景优美，服务员态度友善
Se hospedó 3 noches en diciembre de 2017
Respuesta de Paradise el 23 ene. 2018
Thank you Pui Kay, pleased to hear you enjoyed your holiday on Norfolk and your stay at Paradise!

10/10 Excelente

Rod

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en mayo de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Too much noise
Alarms going off in room next for 3 nights at midnight. Owner using buzz saw at 8am. When complained about noise, staff said owner would ring but he didn't bother.

2/10 Terrible

Allison, QLD Australia

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location.
We really enjoyed this holiday tremendously, the bed and the relaxing chairs were very comfortable, the room clean and the staff were fantastic.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location. Close to town, Jolly Rogers and some of the sights.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good facilities in excellent quiet garden
The staff were really excellent- pleasant and very informative. They MADE the stay.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
everything closed
Our checkin was very good. With a welcome drink and a very good receptionist we were easily checked in. Our room was excellent and very clean. The restaurant was very disapointing, It was only open if there were enough guests and it closed on New Years Eve and New Years Day ! We ate in there once and it was just quick fried food, the salad was looking like it had been around the kitchen all day (going brown). Some of the staff (restaurant in particular) were not on the ball. They seemed like they did not want to be there and did as little as possible, no interaction with guests.

8/10 Bueno

Jenny, Sydney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely hotel handy to all amenities.
We had an amazing time on this gorgeous island. Spectacular scenery, great snorkelling and fascinating history.
Queen Victoria's Garden
Beautiful scenery everywhere
Captain Cook's Lookout
Emily Bay

10/10 Excelente

Lesley, Gold Coast-Australia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel-All facilities needed are on site.
I thought Norfolk Island was wonderful. I loved the pace of the holiday, relaxed but plenty of tours & beach trips. Everyone is friendly & they go out of their way to make your visit memorable. I had a wonderful time & would definitely like to go again.

10/10 Excelente

Keith , ChCh NZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good location
A good location close to shopping and areas of interest. Check in was a breeze and staff all happy and cheerful. Meals in the restaurant were excellent, well prepared and presented. To travel around the Island I would recommend a hire car, cheep to hire, but watch the 'roads' pot holes the size of moon craters.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place for families.
Staff and everyone on the island extremely helpful and friendly. So much to do (including swimming, snorkelling and diving in the most pristine waters), and to see, and if you're interested in early Australian history and family history research, this place is a gold mine. One of Australia's best kept secrets perhaps? And what a bonus, no flies! Just loved it.

8/10 Bueno

Vincent, New Zealand

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet central location in lovely tropical garden
We spent a week at the hotel. Rooms are surrounded by a lovely tropical garden. Restaurant provides good food. Located within easy walk of shops and many places for dining. Staff are welcoming, friendly and helpful. Only problem is internet. Easy to connect to hotel modem from our room. Problem is that the internet on the island is very slow and unreliable. Great place to be away from the emails but not so good if you have business to do. We had expected to be able to walk everywhere as the island is small. We hired a car as the island is very hilly and the warm tropical climate makes walking hard work. you need a car.

8/10 Bueno

Ian

Le gustó: Limpieza, personal y atención, comodidad de la habitación