Una piscina al aire libre, sombrillas, sillones reclinables de piscina

Opiniones sobre Amsterdam Manor Beach Resort

4 out of 5
Amsterdam Manor Beach Resort
J.E. Irausquin Boulevard 252, Noord

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 787 de 1004 opiniones" "
Evaluación: 8 - Bueno. 163 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 32 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 12 de 1004 opiniones" "
Evaluación: 2 - Terrible. 10 de 1004 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis

Se hospedó 5 noches en noviembre de 2023
Respuesta de Xavier el 11 nov. 2023
Thank you for the perfect 10/10 review! We're thrilled you had an excellent experience with us. We appreciate your feedback and hope to host you again soon!

10/10 Excelente

Arturo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Adorable , situado en la mejor playa de Aruba, las habitaciones cómodas y limpias con una cocineta muy equipada con todo lo necesario , la pasamos increíble , súper recomendable ampliamente, TODO excelente!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Sales and Marketing Team el 8 sept. 2023
Muchas gracias por su comentario! Nos hace muy feliz saber que les encanto la estadia en el hotel. Esperamos su visita pronto otra vez!

10/10 Excelente

Alberto

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Para destacar, la amabilidad del personal. Son pequeños detalles los que marcan la diferencia. La ubicación también es inmejorable.
Se hospedó 4 noches en mayo de 2023
Respuesta de AMBR Management el 14 jun. 2023
¡Gracias por sus comentarios positivos! Nos complace que aprecie los pequeños esfuerzos que ponemos para que su experiencia vacacional sea memorable. Espero verlos pronto! Saludos,

10/10 Excelente

Edgar, Coban

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me encantó el hotel está muy bien ubicado, el servicio es fenomenal, la atención de todo el personal de maravilla, la playa preciosa y la comida súper buena.
Se hospedó 4 noches en mayo de 2023
Respuesta de Sales&Marketing el 19 may. 2023
¡Gracias por tomarse el tiempo para compartir sus comentarios! ¡Nos complace ver que le encantó el ambiente, la ubicación y el personal! ¡Nos esforzamos constantemente para brindar la ocasión ideal para nuestros valiosos visitantes!Gracias por las amables palabras, y esperamos darle la bienvenida pronto.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Salir de la habitación y estar en una playa como eagle beach en 45 segundos no tiene precio
Se hospedó 2 noches en febrero de 2021
Respuesta de AMBR Management el 25 feb. 2021
Querido huesped, Gracias por compartir su experiencia! Nos alegra ver que disfrutó de la cercanía de su habitación hasta la playa, y esperamos poder volver a darle la bienvenida en un futuro cercano!

8/10 Bueno

Francisco, Bogota, Colombia

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lo bueno: La ubicacion es ideal porque Eagle Beach es una de las mejores playas del mundo. Las habitaciones son comodas y agradables, muy bien dotadas. Lo malo: hay un mal olor, de cañeria, de aguas servidas que se siente permanentemente en algunas areas del hotel. Para el desayuno deberian tener cubiertos disponibles para el publico de kodo que lanpersona pueda utilizar diferejtes cubiertos para la fruta y el resto de la comida. La mayoria de las veces los cubiertos colocados en la mesa no incluyen la cucharilla. La persona que prepara los huevis no es nuy profesional. Hay que estar pidiendo continuamente que le sirvan mas cafe. El personal de playa reserva los kioskos de lanprimera linea y despues miente descaradamente diciendo que fueron los huespedes. Pudikos observar que a las 11 am aun habian varios que no estaban ocupados pero si estaban reservados.
Se hospedó 4 noches en octubre de 2019
Respuesta de AMBR Management el 16 oct. 2019
Dear Francisco, Thank you for taking the time to review us! We are glad to hear that you enjoyed our location at the great Eagle Beach, that the room was comfortable and pleasant, and we appreciate your detailed constructive feedback. Thank you and we trust you had a lovely and relaxing vacation!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ideal para descansar y disfrutar de la playa
Estuvo todo muy bien, disfrutamos de las comodidades del hotel y la playa que es una de las más lindas de Aruba.
Se hospedó 8 noches en junio de 2019

8/10 Bueno

Denisse

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
RECOMENDABLE
EL HOTEL ESTÁ EN UNA UBICACIÓN MUY BUENA, A 5 MIN. DE LA ZONA NUEVA, DE ANTROS Y RESTAURANTES Y A 10 MIN. DEL CENTRO (ZONA VIEJA), EN LA CALLE DE ATRÁS ESTÁ EL SUPER MARKET DE TURISTAS, DONDE ENCUENTRAS TODO, TIENE UNA PLAYA EXCELENTE, SOLO CRUZAS UNA PEQUEÑA CALLE, TIENES ENFRENTE LOS ARBOLITOS DE TODAS LAS FOTOS PUBLICITARIAS DE ARUBA, LA COMIDA ES BUENA, LA ATENCIÓN ES EXCELENTE, LIMPIEZA BUENA, LA ALBERCA MUY PEQUEÑA, NO TIENE GYM., Y LOS COLCHONES ESTÁN MUY USADOS, SI TE QUEDAS MUCHOS DÍAS, TERMINAS CON DOLOR DE ESPALDA. PERO EN GENERAL FUE BUENO.
Se hospedó 8 noches en agosto de 2018
Respuesta de AMBR Management el 29 ago. 2018
Dear Denisse, Gracias por tomarse el tiempo para revisarnos! Es genial ver que le gustó nuestra ubicación conveniente, la comida y nuestro atento personal. Esperamos que haya disfrutado de un momento encantador y relajante! Gracias por las amables palabras y esperamos darle la bienvenida!

10/10 Excelente

Juan, San Salvador

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Esta muy bien ubicado y lo mejor es que hay un supermercado a dos cuadras del hotel.
Se hospedó 5 noches en agosto de 2018
Respuesta de AMBR Management el 14 ago. 2018
Dear Juan, Gracias por tomarse el tiempo para revisarnos! Estamos encantados de saber que tuvo una excelente estadía y que le encantó nuestra conveniente ubicación. Esperamos con interés su regreso y gracias por la revisión!

10/10 Excelente

claudia m

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel Lindo, Tranquilo y muy comodo
Ya habia estado en un Resort cerca al Amsterdam Manor, pero volveria a repetir el Amsterdam; si quieres tranquilidad, playa bonita y a pasos de tu habitación: este es tu hotel; hacen que tu estadia sea perfecta, siempre estan con una sonrisa listos para servirte, atienden a todos por igual , no hay status o privilegios : todos los huespedes somos tratados con mucho respeto, el bar de pa playa muy completo, el restaurante Mangos : delicioso; la pisicina no es muy grande pero teniendo el mar frente a tus ojos : no hace mucha falta; la habitación muy comoda; solo recomiendo en el tienda o en el minimarquet que tengan mejor surtido de snacks o bebidas; el area tiene otros restaurantes que no son del hotel pero son buenos tambien. En resumen me gusto mucho haber elegido el Amsterdam y a Hoteles.com. Super nuestras vacaciones , volverémos pronto
Se hospedó 5 noches en junio de 2018
Respuesta de Management el 19 jun. 2018
Dear Claudia, Thank you for this nice review! So many details and tip for other travelers to read, great :) We are glad that you liked the tranquility of Amsterdam Manor, being located on the low-rise at the beautiful Eagle Beach. If you don't like the crowd of the high-rise, you made a wise decision coming to Amsterdam Manor! We are happy to read that we hit the mark on so many points for you, especially our customer service. Thank you for the big compliment that everyone is served equally and with a big smile. At Amsterdam Manor we strive to make everyone feel like home. And thank you about the tip about the Mini Market. Could you maybe tell us for what kind of snacks and drinks you were looking for? We hope we have the opportunity to welcome you back again. We hope to see you soon. Sunny regards,

10/10 Excelente

Eliza

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I am was a recurring guess. I love the hotel room options and amenities in the room. Plus the convenience just a few steps from the beach always make the hotel my #1 choice when thinking to visit Aruba along with their competitive rates.
Se hospedó 4 noches en abril de 2024

4/10 Mediocre

Jakelin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The terrible Smell from de Aruba Wastewater Treatment, makes imposible stay in this area, walking around it’s not even possible.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Shirley Barbara

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is a great hotel for families. Lovely rooms with kitchens and beautiful view of the beach and water. They have a kiddie pool for small children. The beach is so close with so many amenities. They provide lots of shady spots on the beach.
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Maylayal

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The resort was nice and close to the beach. The room were cleaned everyday. The staff and front desk were super nice and helpful. The resort has a phone app you can download and make requests on. The requests were completed in less than an hour. The beach was nice and clean. Excursions were available. Passions on the beach had amazing drinks. Overall loved our stay!!
Se hospedó 4 noches en abril de 2024
Respuesta de Sales and Marketing Team el 29 abr. 2024
Thank you for taking the time to review us in detail! We are excited to hear that you had such a great experience. Seeing that you loved the location, and the staff means a lot.We look forward to welcoming you back to our One Happy Island and thank you again for the great review!!

10/10 Excelente

Ylka

Le gustó: Limpieza, servicios
Staff were so warm and welcoming i definitely coming back!
Se hospedó 3 noches en abril de 2024
Respuesta de Sales and Marketing Team el 29 abr. 2024
Thank you for taking the time to review us! We are delighted that you had such a pleasant experience and that our staff was accommodating.We look forward to your return shortly!

6/10 Aceptable

Lisa

Viajó con su familia
Le gustó: Limpieza, personal y atención
Too close to sewer treatment facility. Air smelled terrible
Se hospedó 6 noches en marzo de 2024
Respuesta de Sales and Marketing Team el 26 abr. 2024
Dear Guest, thank you for taking the time to share your experiences of your recent visit with us. We apologize for the inconvenience caused by the from time-to-time unpleasant smell coming from the Aruban water treatment plant, the authorities are occupied with solving these malfunctions and seem to be successful.We do hope that despite this inconvenience you enjoyed your vacation on our happy Island.Kind regards,Alfred Kaufmann

6/10 Aceptable

Fang

Viajó con su pareja
Le gustó: Personal y atención
Can’t stand the sewage smell in the area.
Se hospedó 1 noche en febrero de 2024
Respuesta de Alfred Kaufmann, GM el 25 abr. 2024
Dear Guest, thank you for taking the time to share your experiences of your recent visit with us. We apologize for the inconvenience caused by the from time-to-time unpleasant smell coming from the Aruban water treatment plant, the authorities are occupied with solving these malfunctions and seem to be successful.We do hope that despite this inconvenience you enjoyed your vacation on our happy Island.Kind regards,General ManagerAlfred Kaufmann

10/10 Excelente

Sabria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The pictures does this property no justice. I was in awe at how beautiful this property was. We did arrive earlier than our check in time but staff allowed us to change our clothes, put our bags up, gave us complimentary rum which, oh the RUM was PUNCHING us too (haha) and we were able to enjoy the beach until check in. Everything is so convenient and in walking distance. There’s two restaurants associated with the property, one on the beach called Passions on the beach and Horizons which is located on the property. Our room had a fresh fruit platter which I thought was fake! Our second day there we realized it was real. The property is well kept, housekeeping comes everyday, everyone was super niceeeeee! I am definitely coming back
Se hospedó 3 noches en abril de 2024
Respuesta de AMBR Hospitality Team el 22 abr. 2024
Dear Sabria,Thank you for your enthusiastic review! We're thrilled to hear that you were pleasantly surprised by the beauty of our property and that our staff went above and beyond to accommodate you during your early arrival. It's great to hear that you enjoyed the complimentary rum punch and the convenience of our location. We're delighted that you appreciated the fresh fruit platter in your room and that you found the property well-kept with excellent housekeeping service. We can't wait to welcome you back for another amazing stay!

10/10 Excelente

michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Incredibly attentive and accommodating staff. Very clean
Se hospedó 4 noches en abril de 2024
Respuesta de AMBR Hospitality Team el 22 abr. 2024
Dear Michael,Thank you for your positive feedback! We're thrilled to hear that you found our staff incredibly attentive and accommodating, and that you appreciated the cleanliness of our property. Providing excellent service and a clean environment is our priority, and we're delighted that we met your expectations. We hope to welcome you back for another enjoyable stay in the future.

10/10 Excelente

Simon, Ottawa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel, clean, great rooms, across the road from a beautiful beach, close to restaurants and a large food market. Highly recommended.
Se hospedó 4 noches en abril de 2024
Respuesta de AMBR Hospitality Team el 22 abr. 2024
Dear Simon,Thank you for your excellent review! We're delighted to hear that you had a great experience at our hotel and that you found everything to be clean with great rooms. It's wonderful to know that you enjoyed our beachfront location, proximity to restaurants, and the nearby food market. We appreciate your recommendation and look forward to welcoming you back again soon!

10/10 Excelente

MICHAEL, St. Louis

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location to Eagle Beach, with a wonderful restaurant on the beach "Passions". The property is halfway between the high-rise hotels, Palm Beach and the downtown. The local grocery store, Super Foods, is 2 blocks behind the hotel which is super convenient. Friendly staff, clean rooms all with a kitchen and refrigerator.
Se hospedó 7 noches en abril de 2024
Respuesta de Sales and Marketing Team el 16 abr. 2024
Thank you for taking the time to review us in detail! We are excited to hear that you had such a great experience. Seeing that you loved the location, and the staff means a lot.We look forward to welcoming you back to our One Happy Island and thank you again for the great review!!

10/10 Excelente

Shin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The beach setup at this resort is outstanding with great food, fast services, shower and bathroom amenities including drinkable filtered water fountain. During our visit in early April 2024, all four beach attendants - Samuel, Jenrich, Hebreux and Scott – were or continue to be wonderful. These gentlemen are reliable, polite, pleasant and patient, particularly with many many visitors who didn't want to pay to rent the chairs and parasols yet didn't want to leave for other seating areas. To recognize beach attendants for their work, we are explicitly posting our appreciation for them on Expedia site. Please look for them if you visit Eagle beach and Amsterdam Manor. We always recommend our friends and contacts to select Amsterdam Manor as the resort to stay at in Aruba. Amsterdam Manor staff are multilingual, helpful and kind. As for the resort itself, it is beautifully renovated and modern. We hope to return to Amsterdam Manor again in 2025. We lost track in terms of the number visits to Amsterdam Manor, but believe at least 20 to 25 times for more than 10 days.
Se hospedó 12 noches en marzo de 2024
Respuesta de Sales and Marketing Team el 15 abr. 2024
Thank you for taking the time to review us in detail! We are excited to hear that you had such a great experience. Seeing that you loved the location, and the staff means a lot.We look forward to welcoming you back to our One Happy Island and thank you again for the great review!!

10/10 Excelente

Daphne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the Netherlands style look of the building and the property was so manicured and clean! We absolutely loved the staff! Jennifer was amazing! As well as Chris and Patrick. The rum punch I received at arrival was delicious also! The cleaning staff was also amazing the room was super clean! The only thing I would say is the shower should have a door so all the water doesn’t come out, also the hot water does not warm up in the shower like it does in the sink. And just to add a body length mirror in the room. That’s the only thing I would change other than that it’s amazing!
Se hospedó 3 noches en abril de 2024
Respuesta de Sales and Marketing Team el 12 abr. 2024
Thank you for sharing your experience! We are delighted you loved your first stay at our hotel, and we are charmed to know you enjoyed the convenient location and that our staff was accommodating. Your insights help us improve.We look forward to welcoming you back next year and thank you again for taking the time to review us!

10/10 Excelente

Karen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the location on Eagle Beach. It was easy to walk to area restaurants. The beach is beautiful and we also loved the walking path which we utilized every morning. Our room was comfortable and had a kitchenette which was handy. We also utilized the on site restaurants which we enjoyed.
Se hospedó 7 noches en abril de 2024
Respuesta de Sales and Marketing Team el 11 abr. 2024
Thank you for taking the time to review us! It makes us happy that you liked the location and that you had such a pleasant experience! We look forward to your return shortly!

2/10 Terrible

Seethal

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de AMBR Hospitality Team el 8 abr. 2024
Dear Seethal, we're sorry to hear that your experience fell short of expectations. Please accept our sincere apologies for any shortcomings during your stay. Your feedback is valuable, and we would appreciate the opportunity to address any specific concerns you may have had. Please feel free to reach out to us directly so we can assist you further.

8/10 Bueno

Gelvis

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the staff was very serviceable and kind.
Se hospedó 3 noches en abril de 2024
Respuesta de AMBR Hospitality Team el 8 abr. 2024
Dear Gelvis,Thank you for your positive feedback! We're delighted to hear that you found our staff to be serviceable and kind. Providing excellent service is our priority, and we're glad we could contribute to making your stay enjoyable. We hope to welcome you back again in the future.

10/10 Excelente

Brenda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Sales and Marketing Team el 5 abr. 2024
Thank you for taking the time to review us!We hope that you had a lovely and relaxing time!

8/10 Bueno

Shahrzad Z

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing beach, clean rooms, and nice dining/bar options. Close to supermarket. Checked in easily. Beach had music, loungers, and wave runner rentals nearby. Kitchen had supplies. Eagle beach is quiet and the property is fresh. Every once in a while, the water treatment facility puts an odor out that isn’t great.
Se hospedó 6 noches en marzo de 2024
Respuesta de Sales and Marketing Team el 3 abr. 2024
Thank you for sharing your experiences from your recent stay with us. We were pleased to read your comments and remarks about our resort, the location, and our friendly and helpful staff. However, we apologize for the inconvenience related to the from time-to-time persistent smell coming from the Aruban water treatment plant. Once more thank you for your remarks and thank you for staying with us.

10/10 Excelente

Joseph

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was very kind and helpful. The beach was beautiful ,and very clean. My husband and i came for our 40 th anniversary ,and my 60 th birthday. It was a very special trip , and your staff made it even more special. I will never forget it. Thanks for everything
Se hospedó 7 noches en marzo de 2024
Respuesta de Sales and Marketing Team el 27 mar. 2024
Thank you for this detailed review! Happy anniversary and birthday! It is an honor for us to hear that we were able to impact your celebration positively. Thank you so much for the kind words, and we hope to welcome you back soon!

10/10 Excelente

Chukwudi

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a perfect stay at Amsterdam Manor we had. My family of five enjoyed the close proximity (literally steps away) from one of the most beautiful beaches in the world in Eagle Beach. The area was quiet, rooms were nice and updated, and staff were the most friendly. Will definitely stay here again whenever we visit this beautiful island again. Well done, Amsterdam Manor!
Se hospedó 7 noches en marzo de 2024
Respuesta de Sales and Marketing Team el 27 mar. 2024
Thank you for taking the time to review us in detail! We are excited to hear that you had such a great experience. Seeing that you loved the location, and the staff means a lot.We look forward to welcoming you back to our One Happy Island and thank you again for the great review!!

10/10 Excelente

Anne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love staying here
Se hospedó 11 noches en marzo de 2024
Respuesta de Sales and Marketing Team el 21 mar. 2024
Thank you for taking the time to review us! We are delighted that you had such a pleasant experience. We look forward to your return shortly!

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en febrero de 2024
Respuesta de Sales and Marketing Team el 22 mar. 2024
We look forward to seeing you again.

10/10 Excelente

Eric Ian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property at a good price. Nothing overly fancy, but clean and right next to the beach.
Se hospedó 5 noches en marzo de 2024
Respuesta de Sales and Marketing Team el 21 mar. 2024
Thank you for taking the time to review us! It makes us happy that you liked the location!We hope that you had a lovely and relaxing time!

10/10 Excelente

Erigels

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful resort, we loved our time there. Would definitely recommend visiting and staying there. Staff are very helpful and friendly. Room was very clean and beautiful.
Se hospedó 5 noches en marzo de 2024
Respuesta de Sales and Marketing Team el 21 mar. 2024
Thank you for taking the time to review us! We are delighted that you had such a pleasant experience and that our staff was accommodating.We look forward to your return shortly!

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is the 3rd time staying at this property. Very Clean and very well maintained. The staff is very friendly and helpful. Convenient walk to the beach and walking trail that runs all down the beach. A lot more restaurants in this low rise end than before. We really enjoyed that aspect. Also close to a grocery store. Warning...There is a strong sewage smell at times outside. We didn't notice it in the room, but if the wind is right it's a strong smell and you can smell it even on the beach. It's not the resorts issue, but an Aruba services issue. We just stayed on the beach. It can be an issue if you want to sit outside at the resort or use the pool area. It just depends on the wind. There are times we didn't smell it, but other times it was really bad. We would still stay at the resort. One more issue was around 3:30pm they want you to move out of their way to set up for sunset dinners at their beach restaurant. We graciously moved our lounge chairs closer to the water, but it is annoying that they basically force you to move.
Se hospedó 7 noches en marzo de 2024
Respuesta de Alfred Kaufmann, GM el 14 mar. 2024
Thank you for sharing your experiences from your recent stay with us. We were pleased to read your comments and remarks about our resort, the room, and our friendly and helpful staff. However, we apologize for the inconvenience related to the from time-to-time persistent smell coming from the Aruban water treatment plant. Once more thank you for your remarks and thank you for staying with us.Kind Regards, Alfred Kaufmann General Manager

10/10 Excelente

john

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Amsterdam Manor is an exceptionally well run, clean, and in an absolutely beautiful location across from Eagle beach. The hotel personnel are fantastic and attend to any issue or request. The on site restaurants are great and the ease of access to stores and other important services is exceptional. Overall, the hotel is one of the best I've visited.
Se hospedó 14 noches en febrero de 2024
Respuesta de Sales and Marketing Team el 14 mar. 2024
Thank you for sharing your experience! We are delighted you loved your stay at our hotel, and we are charmed to know you enjoyed the convenient location and that our staff was accommodating.We look forward to welcoming you back next year and thank you again for taking the time to review us!

10/10 Excelente

Darius

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My husband and I stayed here for our honeymoon and we enjoyed every second. The oceanfront view was beautiful and our stay was relaxing. Our studio room had plenty of space for the both of us. The only thing we didn’t like was how the shower had no door. It was a bit hard trying to keep the floor dry when we showered because the water was just sprinkling onto the floor.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Sales and Marketing Team el 11 mar. 2024
Thank you for taking the time to review us in detail! We are excited to hear that you had such a great experience. Your insights help us improve. We look forward to your return and thank you for the review!

8/10 Bueno

Peter

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Nice property with easy access to the beach across the street. "Passions on the Beach" was very nice especially at sunset, the food was excellent. The rooms were nice and cleaned each day. No entertainment on the property and the pool was nice but small with no thrills. There was a strong smell from the waste treatment center behind the resort for the whole week we were there.
Se hospedó 6 noches en marzo de 2024
Respuesta de Alfred Kaufmann, GM el 11 mar. 2024
Dear Guest, thank you for taking the time to share your experiences of your recent stay with us. We were pleased to learn that you really enjoyed your time with us.We apologize for the inconveniences caused by the from time-to-time unpleasant smell coming from theAruban water treatment plant, the authorities are occupied with solving these malfunctions and seem to be successful.We do hope that despite this inconvenience you enjoyed your vacation on our happy Island.Kind regards,Alfred KaufmannGenreal Manager

8/10 Bueno

Joan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love this property. It’s small and quiet and the beach is gorgeous. The only downside was the Passions restaurant and bar was very slow service.
Se hospedó 7 noches en marzo de 2024
Respuesta de AMBR Hospitality Team el 9 mar. 2024
Dear Joan, thank you for your positive feedback! We're thrilled to hear that you love our property, especially its small and quiet atmosphere and the gorgeous beach. We apologize for the slow service experienced at Passions restaurant and bar. Your feedback is valuable to us, and we'll address this issue to ensure a better experience for our guests in the future. We hope to welcome you back for another enjoyable stay.

10/10 Excelente

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Patrick at front desk went above and beyond to ensure we enjoyed our stay. I loved the small, boutique nature of the resort with far fewer people and more individual attention. I’d go back here for sure.
Se hospedó 4 noches en marzo de 2024
Respuesta de Sales and Marketing Team el 5 mar. 2024
Thank you for taking the time to review us! We are delighted that you had such a pleasant experience and that our staff was accommodating.We look forward to your return shortly!

8/10 Bueno

Tetyana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cleanliness, nice beach, good restaurants
Se hospedó 7 noches en febrero de 2024
Respuesta de Xavier el 3 mar. 2024
Thank you for your feedback! We're pleased to hear you enjoyed your stay. We hope to welcome you back for another enjoyable stay soon!

10/10 Excelente

Richard Kendall

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice staff. Loved the beach.
Se hospedó 7 noches en febrero de 2024
Respuesta de Xavier el 2 mar. 2024
Thank you for your kind words! We're glad you enjoyed our beach and experienced excellent service from our staff. We hope to see you again soon!

10/10 Excelente

Kathleen, Kearns

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very helpful, and the location across from Eagle Beach was amazing.
Se hospedó 7 noches en febrero de 2024
Respuesta de Xavier el 2 mar. 2024
Thank you for your feedback! We're thrilled you found our staff helpful and enjoyed our amazing location across from Eagle Beach. We hope to welcome you back soon!

10/10 Excelente

Brett

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s a great property from r someone looking for a quiet getaway. Right across the street from a beautiful sand beach - chairs, shade, and towels are all taken care of. Beautiful clean pool, well landscaped property. The staff are great! Jennifer at the front desk s an excellent concierge. Also the room was well equipped with all your needs - drying racks for wet suits, toiletries, coffee maker with abundant pods, fridge and plates. There’s a grocer store with liquor up the street so we stocked up with snacks and drinks. Two onsite bars and restaurants are great too. You can’t beat this location.
Se hospedó 4 noches en febrero de 2024
Respuesta de Xavier el 2 mar. 2024
Thank you for your glowing review! We're delighted you enjoyed your stay and found our property perfect for a quiet getaway. It's fantastic to hear you loved the beach access, well-equipped rooms, and excellent staff. We appreciate your recommendation and look forward to welcoming you back soon!

2/10 Terrible

Erica

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
We are reaching out with disappointment and concern about a fraudulent charge of $731.60 (Room Inclusive Tax - placed on the account 2-23-24) applied to our reservation - Confirmation: 145708744 Expedia Itinerary: 72751249055215 We spoke with manager Juan Carlos on 2/24/24 at the check out desk prior to leaving on Saturday, 2/24/24 and he verbally promised us, with two other colleagues present as witnesses, that he would release the charge once we contacted Expedia. We received communication from Expedia today 2/25/24 indicating that Amsterdam Manor was contacted and refused to release the Room Inclusive Tax. Please see the history of our communication with Expedia and Amsterdam Manor requesting change of reservation: 2-6-24 Contacted Expedia to change reservation, informed us to contact resort directly 2-6-24 Contacted Amsterdam Manor via phone - unable to make contact anyone 2-7-24 Received confirmation message from Amsterdam Manor via Expedia confirming reservation 2-7-24 Replied to the Amsterdam confirmation message requesting to change the reservation - NO RESPONSE RECEIVED 2-7 to 2-14 Made several phone call attempts to contact Amsterdam manor - NO RESPONSE 2-14-24 Received message from Amsterdam via Expedia (Please see attachment) 2-14-24 Responded to the message requesting to change the reservation - NO RESPONSE RECEIVED 2-20-24 Arrived in Aruba and contacted Amsterdam Manor by phone - no answer
Se hospedó 4 noches en febrero de 2024
Respuesta de Sales and Marketing Team el 5 mar. 2024
We deeply regret the inconvenience and frustration you experienced during your recent stay with us. Please accept our sincerest apologies for the miscommunication and any inconvenience it may have caused. We are pleased to inform you that we have thoroughly investigated the matter and have taken appropriate action to ensure this does not happen again in the future.t We understand the communication issues you faced and are committed to improving our processes. We value your feedback and hope to provide you with a better experience in the future. Please reach out if you have any concerns or need further assistance.

10/10 Excelente

Herb

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en febrero de 2024
Respuesta de Hospitality Management Team el 4 mar. 2024
Dear Herb, Thank you for your outstanding 5 out of 5 review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future.

10/10 Excelente

Paul

Le gustó: Limpieza, servicios
Se hospedó 6 noches en febrero de 2024
Respuesta de Sales and Marketing Team el 22 mar. 2024
We are happy to have served you during your stay with us!

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Eagle Beach is wonderful - steps from our room, a 1 BR Suite that woud rate as an excellent 1 bedroom apartment in any major US city.
Se hospedó 4 noches en febrero de 2024
Respuesta de Sales and Marketing Team el 22 feb. 2024
Thank you for sharing your experience! We are delighted you loved your stay at our hotel, and we are charmed to know you enjoyed the convenient location.We look forward to welcoming you back next year and thank you again for taking the time to review us!

10/10 Excelente

diana

Se hospedó 4 noches en febrero de 2024
Respuesta de Sales and Marketing Team el 22 mar. 2024
We truly appreciate your feedback.

10/10 Excelente

Lanell

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Sales and Marketing Team el 22 mar. 2024
We will be waiting for your next trip!