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Opiniones sobre Quarterdeck Resort & Restaurant

3 out of 5
Quarterdeck Resort & Restaurant
9820 Birch Bay Drive Southwest, County Road 77, Brainerd, Nisswa, MN

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 180 de 257 opiniones" "
Evaluación: 8 - Bueno. 48 de 257 opiniones" "
Evaluación: 6 - Aceptable. 20 de 257 opiniones" "
Evaluación: 4 - Mediocre. 8 de 257 opiniones" "
Evaluación: 2 - Terrible. 1 de 257 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Kesly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfecta vista y el personalmuy amable
Se hospedó 2 noches en mayo de 2023
Respuesta de Zach el 21 may. 2023
We are glad that you enjoyed your stay and we hope you will stay with us again!

6/10 Aceptable

Abdeslam

Viajó con su familia
Le gustó: Limpieza, servicios
Property was good. The only issue is mechanical noises at night that can keep you up.
Se hospedó 2 noches en abril de 2024
Respuesta de Zach el 27 abr. 2024
We are happy you enjoyed your stay on the property. We are sorry about the sounds that you heard and that it disrupted your stay! Have a great day and we hope you stay again so we can correct the issues during this stay!

10/10 Excelente

Heidi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a very nice stay. Beautiful property! Great rooms. Deb was an amazing waitress with great service and fun personality!
Se hospedó 1 noche en abril de 2024
Respuesta de Zach el 13 abr. 2024
We are so happy to hear that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Jo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic resort! We loved the heated pool & hot tub. Restaurant & bar had great food and live entertainment. Staff are great!
Se hospedó 3 noches en marzo de 2024
Respuesta de Zach el 20 mar. 2024
So great to hear that you enjoyed your time with us and we hope that you will be back soon!Have a great day!

10/10 Excelente

Mitchell

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A nice layout, and very fresh look
Se hospedó 1 noche en marzo de 2024
Respuesta de Zach el 9 mar. 2024
We are happy to hear you enjoyed the resort and we hope to have you stay with us again soon. Have a great day!

10/10 Excelente

Marta

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful resort. Great location, amenities and staff
Se hospedó 3 noches en febrero de 2024
Respuesta de Zach el 19 feb. 2024
We are so glad to hear that you enjoyed your stay with us and we will hope to see you again soon!

8/10 Bueno

Craig

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de Zach el 13 feb. 2024
Happy to hear that you enjoyed your stay with us and we look forward to seeing you again soon!

10/10 Excelente

Randy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Zach el 13 feb. 2024
We are glad to hear that you enjoyed your stay with us and we hope to have you stay with us again soon!

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fun weekend winter stay!
We stayed 2 nights. The staff was great! We ate at the restaurant several times and it was good food and better service! The pool was fun being that it was only 20 degrees out and the social house was good.
Se hospedó 2 noches en febrero de 2024
Respuesta de Zach el 13 feb. 2024
We are glad to hear that your stay was great and we hope to see you again very soon!

10/10 Excelente

Hannah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Zach el 3 feb. 2024
We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon. Have a great day!

10/10 Excelente

Leslie

Se hospedó 3 noches en enero de 2024
Respuesta de Zach el 16 ene. 2024
We are so happy that you enjoyed your stay with us and we hope to see you again soon!

8/10 Bueno

Susan

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Zach el 25 dic. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Samantha

Se hospedó 2 noches en septiembre de 2023
Respuesta de Zach el 22 dic. 2023
We are so happy that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

Caroline

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Top notch property. Very welcoming.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Zach el 19 dic. 2023
We are so happy to hear that you have enjoyed your stay with us. We hope to see you again soon!

10/10 Excelente

Chris

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Zach el 19 dic. 2023
We are glad to hear that you had a great time staying with us. Hopefully we will see you again soon!

6/10 Aceptable

Destiny

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Zach el 18 nov. 2023
Thank you for your review, we appreciate any feedback we can get. Have a great day!

10/10 Excelente

Leon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Outdoor swimming pool and whirlpool, not so sure it was warm enough inside but getting out would be the problem. It looked inviting, however we did play some games in the game room which were fun. Staff were very especially the manager man. It had an amazing view and whirlpool in the room was a plus. Will be back
Se hospedó 1 noche en noviembre de 2023
Respuesta de Zach el 15 nov. 2023
We are so glad to hear that you enjoyed your stay with us and our amenities. We can not wait to see you again soon!

10/10 Excelente

Ashley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The resort was quiet and perfect for a retreat away from the kids for a night.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Zach el 5 nov. 2023
We are glad to hear that you guys enjoyed your stay with us. We hope to have you stay with us again soon!

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Very comfortable beds! Staff were great and the room was clean with a gorgeous view.
Se hospedó 3 noches en octubre de 2023
Respuesta de Zach el 3 nov. 2023
Thank you for the review and we are so glad that you enjoyed your stay with us! We hope to see you again soon!

10/10 Excelente

Kacee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Zach el 30 oct. 2023
Thank you for the review, we are glad to hear that you enjoyed your stay with us. We hope to have you stay with us again very soon!

10/10 Excelente

Destiny

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful place
Beautiful place to stay and staff are very helpful and courteous.
Se hospedó 2 noches en octubre de 2023
Respuesta de Zach el 29 oct. 2023
We are so glad to hear that you enjoyed your stay and we hope to see you again soon!

10/10 Excelente

Kenneth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Zach el 29 oct. 2023
Thank you for the review we are so happy that you enjoyed your stay with us. We will hope to see you again!

10/10 Excelente

Jodi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Zach el 25 oct. 2023
Thank you for staying with us and we are glad that you enjoyed your time with us. We hope to see you again soon!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Zach el 23 oct. 2023
Thank you for staying with us and we are so glad that you enjoyed your stay. We hope to have you stay with us again soon!

8/10 Bueno

Lauren

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Zach el 21 oct. 2023
Thank you for the review we are happy that you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Scott

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The staff is really amazing. So kind, welcoming. Our room is beautiful, the view is exceptional.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Zach el 1 oct. 2023
We are glad to hear that your enjoyed your stay with us. We do have such an amazing staff and we love to have amazing guests like you. We hope to see you again soon!

6/10 Aceptable

Marissa

Le gustó: Personal y atención
Se hospedó 1 noche en septiembre de 2023
Respuesta de Zach el 23 sept. 2023
Thank you for your review and we strive to give our guests the best possible stay. Feedback is always appreciated so Thank you and have a great day!

8/10 Bueno

MARY

Viajó con su pareja
Le gustó: Personal y atención
our guest room was very nice and clean. We were disappointed that the sauna and pool were not complete. Our understanding was that it was to be completed this summer.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Zach el 20 sept. 2023
We are glad that you enjoyed your stay with us. We are are so sorry that the pool was not completed intime for your stay. Please come back again when we get it done! Thank you and have a great day!

10/10 Excelente

Kathi

Se hospedó 1 noche en septiembre de 2023
Respuesta de Zach el 21 oct. 2023
We are so happy to hear that you enjoyed your stay and hope to see you again soon!

8/10 Bueno

Doug

Se hospedó 2 noches en septiembre de 2023
Respuesta de Zach el 21 oct. 2023
Our Crew is so happy to hear that you enjoyed your time with us and we hope to see you again soon!

10/10 Excelente

Julie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved morning coffee on our own private deck, gorgeous scenery, staff very helpful and accommodating, first time ever given a tour before getting to our room.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Zach el 16 sept. 2023
We are so glad to hear that you enjoyed your stay with us. We love to give tours of our wonderful resort so that you know where things are and what is happening at our resort. We hope to have you stay with us again soon and we will only be getting better! Have a great day!

6/10 Aceptable

Daryl, Hermantown

Viajó con su familia
Le gustó: Personal y atención
So.....from the outside the property is gorgeous! We thought it was a new build, however, it clearly is not! Our room (125) was NOT new in any way shape or form. There were lights that didn't work, TV was blurry, it was definitely stuck in the 80's. The shower had 4 inches of water in it when I got out, triangular hot tub in the corner didn't function, nice rock fireplace that didn't work, and it was a very foggy and chilly morning so the fireplace would have been nice! They clearly have done a TON of work on the resort and its still being worked on but the inside of our room was not new, and that's what I thought I was paying for!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Zach el 11 sept. 2023
We are so sorry that your stay was not up to your standards. If you would like to reach out to us and let us know more about your concerns feel free. We strive to give our guests the best possible stay and communication is the key to do that. Have a great day and hopefully we can exceed your expectations in the future!

10/10 Excelente

Steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Zach el 23 ago. 2023
We are happy to hear that you enjoyed your stay with us. Come back again we are only getting better!

6/10 Aceptable

callie

Se hospedó 2 noches en agosto de 2023
Respuesta de Zach el 13 sept. 2023
Thank you for our review and we hope that you come again. We are only getting better!

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Zach el 11 ago. 2023
We are glad to hear that you enjoyed your stay with us and hope to see you again soon!Have a great day!

8/10 Bueno

Mark

Se hospedó 2 noches en julio de 2023
Respuesta de Zach el 23 ago. 2023
Our team is happy to hear that you enjoyed your stay. We hope to see you back with us again soon!

10/10 Excelente

Cindy

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything about Quarterdeck was top notch. The location, the service, the rooms, the food and beverages all exceeded expectations. Highly recommend staying at Quarterdeck.
Se hospedó 2 noches en julio de 2023
Respuesta de Zach el 14 jul. 2023
We are so happy that you enjoyed your stay with us. Come again soon we are only getting better and thanks for staying!

8/10 Bueno

Jennnifer

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2023
Respuesta de Zach el 7 jul. 2023
We are so happy that you enjoyed your stay with us. We hope to see you again soon

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Definitely a place to stay!!
Excellent place to stay. The hotel was very nice and clean. The restaurant and bar had great food and drink.
Se hospedó 3 noches en julio de 2023
Respuesta de Zach el 5 jul. 2023
We are so happy to hear that you enjoyed your stay with us. Hopefully you come to stay with us again very soon!

10/10 Excelente

Pat

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Best stay ever. Front desk abbey was so helpful. Complimentary ice was great. Room was beautiful. Can’t wait till the pool opens. Will definitely stay here again. Free use of kayaks and life jackets was also awesome. Can’t wait for bike trail to be finished so we can try out the e bikes
Se hospedó 2 noches en junio de 2023
Respuesta de Zach el 29 jun. 2023
We are so happy that you enjoyed your stay with us. We will look forward to seeing you soon as we get even better with all of the things to come.Thank you and have a great day!

6/10 Aceptable

Brad

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Easy and friendly check in. The resort is easy to navigate as it is small and quaint. Beautiful view of the lake. Steak dinner was delicious and drinks at fire table were delicious. Just a few issues that I would like to address ..as this place is not cheap to stay at. $1500 Canadian for 3 nights. First ..for cleanliness ..I would give our room a 4/10. Floors were not cleaned. Appliances were sweat wipes not polished. Garbage in between fridge and stove. Garbage can not wiped clean. Couch and lamp shades are stained. Patio doors and sills need to be washed. Stained coffee cups. No daily service is included ..like fresh linens etc. No one comes to check on you to see if all is good. Also, the patio door does not lock. Invest in some Clorox for the sinks ..to get some fresh smell into the room. Thanks.
Se hospedó 3 noches en junio de 2023
Respuesta de Zach el 21 jun. 2023
We are sorry that your stay was not what you expected. We want to improve stays for our guests and like to get feedback so that we can do so. If you would like to reach out to us and give us anymore details feel free to do so. Thank you and have a great day!

10/10 Excelente

Rhonda

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This place was adorable. The staff was very friendly and accommodating. We will definitely be back!
Se hospedó 1 noche en mayo de 2023
Respuesta de Zach el 30 may. 2023
We are so glad that you enjoyed your stay with us and we will look forward to seeing you again soon!

6/10 Aceptable

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was nice, it was very clean. However, no regular cream for coffee, nor any coffee other than decaf. No information packet about checkout procedures, etc. The food was meh. It came out in under 5 minutes, so, you know it wasn't actually cooked, probably just nuked. $17 for plate of nachos and it had some processed cheese sauce. It had some good points, fresh veggies, some real melted cheese, etc. Also, had the prime rib dip. Was meh too. The au jus was almost flavorless. Nothing to write home about. The Also, wasn't impressed with plastic glasses. The dessert now was another story, very good. Overall we enjoyed our stay, simply expected a bit more from a place like that. Maybe our expectations were off as the place gets great ratings.
Se hospedó 2 noches en mayo de 2023
Respuesta de Zach el 27 may. 2023
We are sorry to hear that your stay did not meet your expectations. We always want to give our guests the best possible stay that we can and if guests need anything we do our best to accommodate. I will be sending this to the restaurant so that they can review as well and if there is anything that you would like to discuss further please feel free to reach out directly.Have a great day!

6/10 Aceptable

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No chairs in room to sit on. Tough to regulate air and heat
Se hospedó 1 noche en mayo de 2023
Respuesta de Zach el 22 may. 2023
We are sorry to hear that your stay was not satisfactory. We strive to give all of our guests the best possible stay. If you would like to discuss this further feel free to reach out to us.Have a great day!

4/10 Mediocre

Michelle

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
We had a double bed jacuzzi there was hair on the sheets on one bed, in the jacuzzi and shower. The bar beneath us closed at 10, however the loud music didn't stop until closer to midnight. Very limited snack or drink options. The air conditioner in the room didn't work.
Se hospedó 1 noche en mayo de 2023
Respuesta de Zach el 22 may. 2023
We are so sorry to hear that your stay was not satisfactory. We want to always give our guests the best possible stay if we are notified by guests of any maintenance issues we address them immediately if any arise during a guests stay. Feel free to reach out if you would like to discuss this further. Have a great day!

10/10 Excelente

Marlani

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay. Would definitely go back.
Se hospedó 2 noches en mayo de 2023
Respuesta de Zach el 11 may. 2023
We are glad you enjoyed your stay and we hope that you stay with us again soon!

10/10 Excelente

Sage

Respuesta de Zach el 27 may. 2023
We are glad that you enjoyed your stay with us. Hopefully you will stay with us again soon.Have a great day!

10/10 Excelente

Julie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great staff awesome room, clean!
Se hospedó 1 noche en abril de 2023
Respuesta de Zach el 17 abr. 2023
We are so glad to hear that you enjoyed your stay with us! We always love feedback and hopefully you will come and stay with us again soon!

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de Zach el 15 abr. 2023
We are glad to hear that you enjoyed your stay with us. We always want to give our guests the best possible stay. Hopefully you come stay with us again! Have a great day!

10/10 Excelente

Brianna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2023
Respuesta de Zach el 11 may. 2023
We are so glad to hear that you enjoyed your stay with us. Hopefully you stay with us again soon!