Hello dear guests We are a small establishment, and that's why our reception stuff can quite they post to execute another tasks. However if you stay in our hotel, reception staff was hear to open the door and give you a keys. In the each floor you have several special bottom to switch on the light in the Corridors. This bottom is very easy to find because it is bright in the dark. Breakfast area is open 8h to 10h How about our stuff in the morning, sometimes times our direction try to give a chance to some peoples who don't have big qualifications, just to be a little more human and not machines... However, it is strictly impossible that she charge you a second time the price of a breakfast... If you give us a proof of payment, we will give we money back to you!