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Opiniones sobre Wyndham Fallsview Hotel

3.5 out of 5
Wyndham Fallsview Hotel
6455 Fallsview Blvd, Niagara Falls, ON

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 1446 de 3857 opiniones" "
Evaluación: 8 - Bueno. 1075 de 3857 opiniones" "
Evaluación: 6 - Aceptable. 586 de 3857 opiniones" "
Evaluación: 4 - Mediocre. 359 de 3857 opiniones" "
Evaluación: 2 - Terrible. 391 de 3857 opiniones" "

8,0/10

Limpieza

8,0/10

Personal y atención

7,6/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Esaul

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Cobran de más impuestos
Se hospedó 2 noches en diciembre de 2023
Respuesta de FD Managers el 27 dic. 2023
Thank you for your feedback.

10/10 Excelente

Edgar

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Únicamente el estacionamiento se me hizo muy caro
Se hospedó 1 noche en diciembre de 2023
Respuesta de FD Manager el 27 dic. 2023
Thank you for your feedback.

6/10 Aceptable

Susana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ojala todo el personal fuera del todo servicial, algunos un poco rudos para atender
Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

Claudia

Viajó con su familia
No le gustó: Personal y atención
Pésimo servicio
Se hospedó 1 noche en agosto de 2022

4/10 Mediocre

Alfonso

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
No nos respetaron la reservación que hicimos y el cuarto estaba en malas condiciones
Se hospedó 2 noches en agosto de 2022

2/10 Terrible

Gabriel

Se hospedó 2 noches en julio de 2022

10/10 Excelente

Encio Clemente

Se hospedó 1 noche en junio de 2022

6/10 Aceptable

GIOVANNY

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
No Invluye Parking, es muy costoso
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Catalina

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las transacciones fueron muy rápidas y la habitación muy agradable y cómoda.
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Fernanda

Le gustó: Limpieza, personal y atención
I really loved it!
Se hospedó 2 noches en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
Thank you for your feedback!

10/10 Excelente

Nichole

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
Thank you for your feedback!

6/10 Aceptable

Pam

Viajó en grupo
Le gustó: Limpieza
Good bedding, way overpriced. Wasn’t worth the $300 for one night. Plus, they wouldn’t accept my CAA discount after booking and arriving.
Se hospedó 1 noche en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
Please accept our sincere apologies for the disappointment. All CAA/AAA discounts can be applied only at the time when you're making your booking. We cannot add the CAA/AAA discount on top of another discount. Regards.

6/10 Aceptable

Bradley

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Small showers I’m 240 pounds and could hardly fit
Se hospedó 1 noche en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Excelente

john

Se hospedó 1 noche en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
Thank you for your feedback!

8/10 Bueno

Tami

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I didnt like the fact that my room didint have a fridge
Se hospedó 1 noche en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

6/10 Aceptable

Rashaad

Se hospedó 2 noches en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
Thank you for your feedback!

8/10 Bueno

Nathan

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
Thank you for your feedback!

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
Thank you for your feedback!

10/10 Excelente

Alexander

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
Thank you for your feedback!

10/10 Excelente

Ken

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
Thank you for your feedback!

10/10 Excelente

Amy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
Thank you for your feedback!

8/10 Bueno

Cristina

Le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de FD Manager el 30 abr. 2024
Thank you for your feedback!

6/10 Aceptable

Shinu

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
We sincerely apologize for the disappointment you have expressed. Thank you for your feedback.

10/10 Excelente

Julie, Rio Grande

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the room view.
Se hospedó 1 noche en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
Thank you for your feedback!

8/10 Bueno

lynda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great view of Niagara Falls and surrounding attractions. Very walkable. Everything was clean and the employees very helpful with directions, information and room service.
Se hospedó 5 noches en abril de 2024
Respuesta de FD Managers el 24 abr. 2024
We really appreciate your valuable feedback.

10/10 Excelente

unifly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I like that it’s pretty close to most things
Se hospedó 3 noches en abril de 2024
Respuesta de FD Managers el 24 abr. 2024
We really appreciate your valuable feedback.

10/10 Excelente

Daphne

Viajó con su familia
Updated rooms, great price!
Se hospedó 1 noche en abril de 2024
Respuesta de FD Managers el 24 abr. 2024
We really appreciate your valuable feedback.

10/10 Excelente

PAUL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Within easy walking distance of Niagra Falls. Excellent view of the Falls from our room
Se hospedó 1 noche en abril de 2024
Respuesta de FD Managers el 24 abr. 2024
I am glad that you had a very good experience at out hotel. Thank you for the feedback.

6/10 Aceptable

Bernalen

Viajó con su pareja
No le gustó: Servicios
PROS: The hotel was conveniently connected to Fallsview Casino via an overpass walkway. Which is great if you are not deessed for the weather outside. There are many dining spots in the area of various price points. Main tourist attractions are within 5-10 minutes walking distance. CONS: Room amenities are limited (i.e. vanity accessories like toothpaste/toothbrush, shower cap, lotion) or does not come with the room bathrobe/slippers. Bed was Queen-size but advertised as King-size. Late check-out can be accommodated if avaliable. However, there is a fee of $40 for 2PM, or $80 for 4PM. They offer discount coupons for surrounding dining locations and attraction (FunZone).
Se hospedó 1 noche en abril de 2024
Respuesta de FD Managers el 24 abr. 2024
Thank you for proving us with feedback from your stay.

10/10 Excelente

Hélène

Viajó con su familia
Le gustó: Servicios
Room was spacious, clean, great customer service and perfect location and facilities.
Se hospedó 2 noches en abril de 2024
Respuesta de FD Manager el 30 abr. 2024
Thank you for your feedback!

8/10 Bueno

Liz

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not a fan of having to pay for parking at a hotel that I am already staying at. Other than that it was a good property and I would go again
Se hospedó 1 noche en abril de 2024
Respuesta de FD Managers el 24 abr. 2024
We really appreciate your valuable feedback.

4/10 Mediocre

Tom

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
the pass keys given initially did not work, we had to get a maid to let us in,the jacuzzi in our room did not work, the fridge was not plugged in there were no instructions as to how to use the nespresso coffee machine
Se hospedó 1 noche en abril de 2024
Respuesta de FD Managers el 24 abr. 2024
Thank you for proving us with feedback from your stay.

8/10 Bueno

Brian

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de FD Managers el 24 abr. 2024
We really appreciate your valuable feedback.

4/10 Mediocre

Ashley

Viajó con su familia y niños pequeños
No le gustó: Limpieza, estado de la propiedad e instalaciones
Plugs didnt work. Staff were banging on my door at 9pm while my daughter is trying to sleep. Towels were stained and bathroom was not cleaned. Parking was outrageous. Didn't even tell me online that i would be charged. No room service available.
Se hospedó 1 noche en abril de 2024
Respuesta de FD Managers el 24 abr. 2024
Thank you for proving us with feedback from your stay.

10/10 Excelente

ZoeM

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a pleasant experience with the family. Everything is accessible,great location, nice view of the falls from our room. Easy check-in and check-out and staff are pleasant. We would stay again next time.
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Claire

Viajó con su familia
What I did not like was the surprise payment for $20 on three rooms for a facade fee or whatever I felt the parking fee was extravagant to begin with I just will not recommend this place
Se hospedó 1 noche en abril de 2024
Respuesta de FD MANAGERS el 20 abr. 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

8/10 Bueno

Paul

Le gustó: Limpieza, personal y atención
Good value stay.
Se hospedó 2 noches en abril de 2024
Respuesta de FD Manager el 20 abr. 2024
Thank you for your feedback!

10/10 Excelente

Jeffery

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was amazing amazing rooms, amazing staff, amazing environment
Se hospedó 1 noche en abril de 2024
Respuesta de FD Manager el 20 abr. 2024
Thank you for your feedback!

10/10 Excelente

Marlene

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We LOVED this hotel. The best part was that we were upgraded to a room with a view of the falls. That certainly was a WOW moment when we walked into it! Everything was very clean, the beds were comfortable, and the room was quiet and dark with the blackout shades. We slept well. The falls are just a short walk away with so much to see and do. The hotel has great places to eat, but we just grabbed coffee and muffins from the Starbucks right in the hotel in the morning and headed to the falls and ate there. (Table Rock House Restaurant and Skylon Tower were perfect.)We used the hotel hot tub in the evening before going to bed. Very relaxing! I thought it would be crowded, but we were the only ones there. We had a late flight the day we left, and the hotel allowed us to leave our luggage with them during the day so we could go do activities. We accidentally left an expensive set of headphones in the lobby when we left. No worries! They mailed them to us. Everyone working in this hotel is so helpful. I’d give them more than 5 stars if I could.
Se hospedó 2 noches en abril de 2024
Respuesta de FD Managers el 18 abr. 2024
Thank you for your stay and your feedback and we look forward to welcoming you back to Wyndham Fallsview Hotel.

10/10 Excelente

Selena

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing stay! Staff were amazing , could eat breakfast right in the hotel at IHop, and close to all main attractions !!
Se hospedó 2 noches en abril de 2024
Respuesta de FD Managers el 18 abr. 2024
We really appreciate your valuable feedback.

8/10 Bueno

Shaun

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de FD MANAGERS el 16 abr. 2024
Thank you for sharing your feedback!

4/10 Mediocre

Dan

Found a bug in the bathroom. Alerted front desk . Don't care . Didn't even clean our room
Se hospedó 3 noches en abril de 2024
Respuesta de FD MANAGERS el 16 abr. 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

8/10 Bueno

Cheryl

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Property was very pleasant..
Se hospedó 2 noches en abril de 2024
Respuesta de FD MANAGERS el 16 abr. 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

4/10 Mediocre

Rodney

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The lady at the front desk was extremely discourteous, informed us after checking in parking would be 70 dollars (they change the rate as the parking lot fills up, which they do not disclose to you) there was hair and dirt in our shower. I took several pictures
Se hospedó 1 noche en abril de 2024
Respuesta de FD MANAGERS el 16 abr. 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

2/10 Terrible

Danielle

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We kept getting locked in our room and maintenance had to come get us out with the computer system everytime and it took forever. We were not credited back for a nights stay or anything. Non of the vending machines worked in the hotel, staff was not overly friendly or accommodating, I would not recommend this hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de FD MANAGERS el 16 abr. 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

2/10 Terrible

Carrie Anne

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was a strong smell in the room and we had to change hotels as they would not give us another room. The smell was like bleach type smell. Made us vomit and they did not accommodate us so we had to pay for another room at a different hotel at 11 pm
Se hospedó 1 noche en abril de 2024
Respuesta de FD MANAGERS el 16 abr. 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

4/10 Mediocre

Hussanpreet

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de FD MANAGERS el 16 abr. 2024
Thank you for sharing your feedback!

2/10 Terrible

Ian

Viajó con su familia
No le gustó: Personal y atención, servicios
No assistance with bags to room, was told we had to get a cart and bring them ourself. Front desk agents not hospitable at all, barely smiled. Overall not a good experience, wouldn’t rebook.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Kevork

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great experience
Se hospedó 1 noche en abril de 2024
Respuesta de FD MANAGERS el 14 abr. 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

6/10 Aceptable

Paige

Le gustó: Personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de FD MANAGERS el 16 abr. 2024
Thank you for sharing your feedback!