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Opiniones sobre Old Stone Inn Boutique Hotel

4 out of 5
Old Stone Inn Boutique Hotel
6080 Fallsview Blvd., Niagara Falls, ON

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 411 de 1000 opiniones" "
Evaluación: 8 - Bueno. 293 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 154 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 90 de 1000 opiniones" "
Evaluación: 2 - Terrible. 52 de 1000 opiniones" "

8,4/10

Limpieza

8,4/10

Personal y atención

7,6/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cristina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Tony Savoia el 2 ene. 2024
Thank you for your great review! We're happy to see you enjoyed your stay and hope you visit again soon.

2/10 Terrible

Carlos Fabián

Se hospedó 1 noche en octubre de 2023
Respuesta de Michael el 10 oct. 2023
Thank you for providing us valuable feedback.We strive to improve our product and service.Sincerely,Management

4/10 Mediocre

Laura Vazquez de

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Nos cobraron otras tarifas como el uso del alberca y cafe ,
Se hospedó 1 noche en junio de 2023
Respuesta de Tony Savoia el 5 jun. 2023
Lamento escuchar que su estadía no cumplió con sus expectativas. Las tarifas adicionales, como la tarifa de las instalaciones, se indican en su confirmación con Expedia.

10/10 Excelente

Paulina Gabriela

Se hospedó 1 noche en junio de 2022
Respuesta de Edward Duty Manager el 26 jun. 2022
Thanks for the review, hopefully we will see you again soon.

8/10 Bueno

Krystal

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The room was nice. Usual loud AC in the room, outside could be noisy too, but it's Niagara Falls so expected. Parking is paid per night. No fridge in room so that was a surprise. Otherwise comfy room and bed, nice shower. TV is analog and not much entertainment on TV.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Jason

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pool isnt the greatest though. Should have life vests for children
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Mahesh

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Peaceful and pleasant stay
Se hospedó 2 noches en mayo de 2024
Respuesta de Michael el 20 may. 2024
Thank you for providing us with your post review feedback.We look forward to serving you in the future.Management

10/10 Excelente

joe

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel gives u a resort vibe , vacation like , even though we are in niagara , but felt like we went away
Se hospedó 1 noche en mayo de 2024
Respuesta de Michael el 20 may. 2024
Thank you for providing valuable feedback on your post stay review. We look forward to serving you again in the future.Management

8/10 Bueno

Justin

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
I think its unfair to charge for parking, when we are already paying to stay there.
Se hospedó 1 noche en mayo de 2024
Respuesta de Michael el 20 may. 2024
Thank you for providing valuable feedback on your post stay review. We look forward to serving you again in the future.Management

6/10 Aceptable

Vanita, Toronto

Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 20 may. 2024
Thank you for providing valuable feedback on your post stay review. We look forward to serving you again in the future.Management

10/10 Excelente

emilio

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I’ve been here 4x
Se hospedó 1 noche en mayo de 2024
Respuesta de Michael el 20 may. 2024
Thank you for providing valuable feedback on your post stay review. We look forward to serving you again in the future.Management

4/10 Mediocre

Daniel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walls were so thin it’s like they were not there - couple heard fighting in the next room as well as other unsavoury activities. Disaster
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 16 may. 2024
Thank you for providing us with valuable feedback from your post stay review. This helps us improve our service and customer's experience in the future.Management

8/10 Bueno

Jess

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Rooms are noisy. Can hear neighbors talk, doors slamming and can hear tv in room behind ours.
Se hospedó 2 noches en mayo de 2024
Respuesta de Michael el 12 may. 2024
Thank you for providing us with valuable feedback. We appreciate you taking the time to complete this post stay review.Management

10/10 Excelente

Yanisleidy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Is great place
Se hospedó 2 noches en enero de 2024
Respuesta de Michael el 11 may. 2024
Thank you for providing valuable feedback from your post stay review.We look forward to serving you again in the future.Management

10/10 Excelente

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very friendly.
Se hospedó 1 noche en mayo de 2024
Respuesta de Michael el 11 may. 2024
Thank you for providing valuable feedback from your post stay review.We look forward to serving you again in the future.Management

10/10 Excelente

andriani

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Love the brunch. Restaurant is beautiful and wonderful staff. Always treated so well.
Se hospedó 3 noches en marzo de 2024
Respuesta de Michael el 9 may. 2024
Thank you for providing your valuable comments on post stay review.We look forward to serving you in the future.Management

6/10 Aceptable

Hang

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Positive: The room was clean. Negative: Parking was expensive at $35, and a $15 facility fee was not disclosed on Expedia. Additionally, the line to the front desk was out of order, there was no room service available at night, and the front desk staff came across as somewhat arrogant.
Se hospedó 1 noche en mayo de 2024
Respuesta de Michael el 9 may. 2024
Thank you for providing valuable feedback on your post stay review. This helps us make improvements to our product and service.Sincerely,Management

8/10 Bueno

Alyson

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 7 may. 2024
Thank you for your post stay review.We look forward to serving you in the future.Management

8/10 Bueno

Steven

Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 2 may. 2024
Thank you for providing valuable feedback on your post stay review. We look forward to serving you in the future.Management

10/10 Excelente

Krystle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was great. Very helpful staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 1 may. 2024
Thank you for taking the time to provide valuable feedback from your post stay review. We look forward to serving you in the future.Management

8/10 Bueno

Darlene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice quiet place to stay. Just wished the room had a mini fridge.
Se hospedó 2 noches en abril de 2024
Respuesta de Michael el 1 may. 2024
Thank you for taking the time to provide valuable feedback from your post stay review. We look forward to serving you in the future.Management

8/10 Bueno

Christopher

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Maria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice space. There were some drainage issues with the plumbing but nothing that prevented us from using the facilities. The rooms though do not have sound proofed doors. We could hear the neighbouring guests through the shared connecting door to the adjacent room.
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 30 abr. 2024
Thank you for providing valuable feedback from your post stay review.Management

10/10 Excelente

Rota

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property looks amazing and the staff was very nice. The room was clean and welcoming. The restaurant is pricey but definitely worth it
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 30 abr. 2024
Thank you for taking the time to provide valuable feedback on your post stay review.Management

8/10 Bueno

Brittany

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 30 abr. 2024
Thank you for taking the time to provide valuable feedback on your post stay review.Management

10/10 Excelente

Prabhjapan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really enjoyed my stay here. All the main tourist attractions were at walkable distance.
Se hospedó 1 noche en marzo de 2024
Respuesta de Michael el 30 abr. 2024
Thank you for taking the time to provide valuable feedback on your post stay review.Management

10/10 Excelente

Cynthia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice staff. Helpful, professional.
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 27 abr. 2024
Thank you for providing valuable feedback from your post stay review. We look forward to serving you in the future.Management

4/10 Mediocre

Meghan

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 27 abr. 2024
Thank you for providing valuable feedback from your post stay review.Management

10/10 Excelente

Samantha

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Balcony doors didn’t open
Se hospedó 2 noches en abril de 2024
Respuesta de Michael el 26 abr. 2024
Thank you for providing valuable feedback from your post stay review.Management

6/10 Aceptable

Jodi, Brampton

Viajó con su pareja
Le gustó: Limpieza, personal y atención
I was disappointed with our stay. We have stayed many times in Niagara Falls, this was the first time at Old Stone Inn. To begin, there was only one person at reception and when a bus load of people showed up, this person was understandably busy. The only reason we knew the front desk was so busy, was because we had a problem with our room, tried calling down to the front desk several times and the phone wasn't being answered. We decided to walk to the front desk to discuss with the person. Seeing how many people were checking in, we decided to go out to dinner and come back to discuss the room. When we got back, they sent maintenance to see if they could fix the running toilet. They didn't have the item to fix it, so they changed our room. Originally we were facing the courtyard, the new room was by the road it was loud. To top it off, the new room heating system had a whistle to it. The saving grace was we had a 'fireplace' (which was electric), so we could turn off the whistling heating system and left the electric 'fireplace' on all night to keep us warm. Another thing (which I missed reading on the blurb about the hotel) was that we had to pay $35 for parking. This was very disappointing and an unnecessary expense. In my opinion, price should include parking. Other hotels we have stayed in at Niagara included the parking. It feels like you are nickel and dimed when they have extra charges, in all honesty. I don't recommend location and will not return.
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 26 abr. 2024
Thank you for taking the time to provide your valuable feedback on your post stay review. This helps us improve our product and services for future customers.Management

8/10 Bueno

Liz

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Parking was a bit much, considering the day parking closest to the hotel was less than $10/day. Great stay but would’ve really liked to be able to enjoy the pool area more. There was very nice lounge chairs and lots of accessible towels, however the pool was TOOOOOO COLD to possibly enjoy!
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 24 abr. 2024
Thank you for providing valuable feedback on your post stay review. We look forward to serving you in the future.Management

6/10 Aceptable

Anda

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
I liked the room but did not like it's location - I was in a very dark corner and beside the laundry shut(?) - very noisy in the morning. Also I had NO window to open - the room was too hot (reading over 25C) and had to turn on the air conditional to reduce the heat, but I am allergic to air conditioning. So not a restful night. Felt Like I was given the leftover room.
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 22 abr. 2024
Thank you for taking the time to provide us with valuable feedback with your post stay review.Management

8/10 Bueno

Stefano

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 23 abr. 2024
Thank you for providing valuable feedback from your post stay review.We look forward to serving you in the future.Management

6/10 Aceptable

Carol

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Very small room for price. No re-entry in any doors except main entrance. Limited menu. Lots of hidden charges
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 22 abr. 2024
Thank you for taking the time to provide us with valuable feedback with your post stay review.Management

10/10 Excelente

steve

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Michael el 23 abr. 2024
Thank you for providing valuable feedback from your post stay review.We look forward to serving you in the future.Management

8/10 Bueno

ShivShankar

Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 11 may. 2024
Thank you for providing valuable feedback from your post stay review.We look forward to serving you again in the future.Management

8/10 Bueno

Lily

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Super cute and short walk to town. The walk to town was not the prettiest
Se hospedó 2 noches en abril de 2024
Respuesta de Michael el 17 abr. 2024
Thank you for taking the time to provide us with a post stay review. We hope to serve in the future.Management

4/10 Mediocre

Jamie

No le gustó: Limpieza, estado de la propiedad e instalaciones
Found out there were more fees at the end of my stay. I could have stayed at a nicer hotel for the same price in the end
Se hospedó 2 noches en abril de 2024
Respuesta de Michael el 15 abr. 2024
Thank you for taking the time to provide us with valuable feedback from post stay review.Management

4/10 Mediocre

Kayode

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The restaurant is the only reason why am giving it any star because the staff there were very nice. The hotel room was not tidy, and the AC was making a very loud noise that kept me up all night
Se hospedó 2 noches en abril de 2024
Respuesta de Michael el 15 abr. 2024
Thank you for taking the time to provide us with valuable feedback from post stay review.Management

8/10 Bueno

Trevor

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
For boutique read needs modernizing in terms of in room furniture but beds v comfortable and location hard to beat for the price.
Se hospedó 2 noches en abril de 2024
Respuesta de Michael el 15 abr. 2024
Thank you for taking the time to provide us with valuable feedback from post stay review.Management

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place nice stuff
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 15 abr. 2024
Thank you for taking the time to provide us with valuable feedback from post stay review.Management

8/10 Bueno

Jason

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Staff knocking on the door after 10pm to leave a housecoat in the room. We never ordered one or needed one and were sleeping at the time.
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 15 abr. 2024
Thank you for taking the time to provide us with valuable feedback from post stay review.Management

6/10 Aceptable

Sandra

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 15 abr. 2024
Thank you for taking the time to provide us with valuable feedback from post stay review.Management

8/10 Bueno

Joseph, Ontario

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is good. Lobby / reception desk good. The limited hours of the restaurant. Bad smell in the middle of the night, disappeared in the morning. May be from the pool ?
Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 12 abr. 2024
Thank you for providing valuable feedback on your post stay review.Sincerely,Management

8/10 Bueno

Karen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Older hotel but very well kept. Very good location, close to the Falls.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services el 11 abr. 2024
Thanks for taking the time to share Karen! Hope to see you again!

10/10 Excelente

Sharon, Knoxville

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A beautiful inn very close to the falls
Se hospedó 3 noches en abril de 2024
Respuesta de Michael el 11 abr. 2024
Thank you for taking the time to provide us with a post stay review. We look forward to serving you again in the future.Management

10/10 Excelente

Heather

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My husband, me and my dog enjoyed this rustic and warm hotel. The pool was the perfect temperature and was clean. All the staff was friendly and helpful.
Se hospedó 2 noches en abril de 2024
Respuesta de Michael el 9 abr. 2024
Thank you for providing your post stay review. We appreciate the feedback and look forward to serving you in the future.Management

10/10 Excelente

Don

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Michael el 8 abr. 2024
Thank you for taking the time to provide a post stay review.We look forward to serving you in the future.Management

6/10 Aceptable

Behran

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Wouldn't recommend this hotel, the pool was very small and hallway smelling of Chlorine. Parking and other services were extra fee. We had a issue with the pet policy and management was supposed to call back which they never did. This was a bad experience overall booking through Expedia.
Se hospedó 1 noche en marzo de 2024
Respuesta de Michael el 7 abr. 2024
Thank you for taking the time to provide your valuable feedback. Can you provide the best contact number to reach you for follow up.Management

10/10 Excelente

Sudeepta

Se hospedó 1 noche en abril de 2024
Respuesta de Michael el 24 abr. 2024
Thank you for providing valuable feedback on your post stay review. We look forward to serving you in the future.Management