Una piscina techada

Opiniones sobre Clifton Victoria Inn at the Falls

2.5 out of 5
Clifton Victoria Inn at the Falls
5591 Victoria Ave, Niagara Falls, ON

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 406 de 1303 opiniones" "
Evaluación: 8 - Bueno. 424 de 1303 opiniones" "
Evaluación: 6 - Aceptable. 281 de 1303 opiniones" "
Evaluación: 4 - Mediocre. 136 de 1303 opiniones" "
Evaluación: 2 - Terrible. 56 de 1303 opiniones" "

7,4/10

Limpieza

8,2/10

Personal y atención

7,0/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Yumira

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
friendly staff, old hotel
Se hospedó 3 noches en septiembre de 2023
Respuesta de Clifton Victoria Inn at the Falls el 22 sept. 2023
We appreciate your review and feedback.

4/10 Mediocre

mariana

No le gustó: Limpieza
Se hospedó 2 noches en agosto de 2023
Respuesta de Clifton Victoria Inn at the Falls el 5 sept. 2023
We appreciate your feedback. Thank you,

10/10 Excelente

felix

Viajó con su pareja
Le gustó: Limpieza, servicios
Pueden mejorar las alfombras de los pasillos y que hablen español
Se hospedó 1 noche en agosto de 2023
Respuesta de Clifton Victoria Inn at the Falls el 16 ago. 2023
Thank you for your feedback and review.

6/10 Aceptable

GABRIELA

Le gustó: Personal y atención
Se hospedó 2 noches en agosto de 2023
Respuesta de Clifton Victoria Inn at the Falls el 10 ago. 2023
We appreciate your review. Thank you.

6/10 Aceptable

EDWIN MILTON CRUZ

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
Muy bien ubicado. A unos 150 mts de Clifton Avenue. Tiene desayuno con proteina, cereal, jugos, café, leche. Las habitaciones son grandes. Baño limpio.
Se hospedó 1 noche en julio de 2023
Respuesta de Clifton Victoria Inn at the Falls el 1 ago. 2023
Thank you for your review and feedback.

8/10 Bueno

GABRIELA DEL ROCÍO GODINEZ

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Resuelven tus necesidades rápido, muy amables y serviciales.
Se hospedó 2 noches en julio de 2023
Respuesta de Clifton Victoria Inn at the Falls el 23 jul. 2023
Thank You for your review and feedback.

10/10 Excelente

Evelyn

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Including breakfast and parking free of cost was a must
Se hospedó 2 noches en julio de 2023
Respuesta de Clifton Victoria Inn at the Falls el 23 jul. 2023
Thank You for your review and feedback.

10/10 Excelente

Yashira

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo los lugares de nuestro interés estaban súper cerca del hotel que nos íbamos a pie. Recomendado
Respuesta de Clifton Victoria Inn at the Falls el 7 jul. 2023
Thank you. We appreciate for your feedback and review.

10/10 Excelente

GUSTAVO AMANDO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
todo muy bien y relacion precio-beneficio
Se hospedó 2 noches en junio de 2023
Respuesta de Clifton Victoria Inn at the Falls el 13 jun. 2023
Gracias.

6/10 Aceptable

Jose Gerardo de Jesus

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2022
Respuesta de Courtney el 7 sept. 2022
Thank you for staying with us, we appreciate your feedback.

10/10 Excelente

Marilie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
todo muy limpio y ordenado. Y la localización es oerfecta.
Se hospedó 1 noche en julio de 2022
Respuesta de Courtney el 15 jul. 2022
Thank you for staying with us, we appreciate your feedback.

2/10 Terrible

Alfredo

Se hospedó 1 noche en junio de 2022
Respuesta de Courtney el 29 jun. 2022
We're sorry you were unhappy during your stay. Thank you for your feedback.

6/10 Aceptable

Maria Cristina

Se hospedó 1 noche en mayo de 2022
Respuesta de Courtney el 3 jun. 2022
Thank you for staying with us, we appreciate your feedback.

2/10 Terrible

MONICA

Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Mike

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Mike, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clifton Victoria Inn at the Falls; we hope to see you again soon. Sincerely,Nicholas DiCienzo,General Manager

10/10 Excelente

kirtikant

Le gustó: Limpieza, personal y atención
Good location
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Dear Kirtikant, Thank you for choosing Clifton Victoria Inn at the Falls. We were pleased that our location close to Niagra Falls and many other points of attraction exceeded all your expectations. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay. Sincerely,Nicholas DiCienzo,General Manager

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
It was a great time. Close to everything. The rooms were nice but some part had the ceiling open.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Jennifer, Thank you for staying at Clifton Victoria Inn at the Falls and for giving us such a great review. We are delighted to read you loved our well-appointed rooms and our location close to all the points of interest. Thank you once again; it will be our pleasure to welcome you back on your next visit.Sincerely,Nicholas DiCienzo,General Manager

8/10 Bueno

Anupreet

Le gustó: Limpieza, personal y atención
The property is descent but location is marvellous!
Se hospedó 1 noche en abril de 2024
Respuesta de Clifton Victoria Inn at the Falls el 28 abr. 2024
Thank your for your review and feedback.

6/10 Aceptable

Ahsan

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really old. Even the mattress spring was broken. Carpet has warping and really old. Water damage on bathroom doors. Seems like no investment made to upgrade the facilities, equipment and furniture in this hotel in last 30 years!
Se hospedó 1 noche en abril de 2024
Respuesta de Clifton Victoria Inn at the Falls el 28 abr. 2024
Thank you for your feedback and review. We will pass down your concerns to Management but we appreciate your feedback on your recent stay.

10/10 Excelente

Debra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is old but clean and quiet. A bit too warm, but they have AC in the rooms so that is fine. The staff are very friendly and talk to everyone. It was a great night.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Debra, Thank you for taking the time to leave such wonderful feedback about your overnight stay at Clifton Victoria Inn at the Falls. We are thrilled to read you loved our excellent service and spotless property. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Sincerely,Nicholas DiCienzo,General Manager

8/10 Bueno

open

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
I feel my money worth 🤗 Sauna was a bonus, I loved it.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Open, Thank you for the wonderful review of Clifton Victoria Inn at the Falls. We are thrilled to read about your stay and how much you loved our affordable rates. Thank you once more, and we look forward to hosting you again on your next visit. Sincerely,Nicholas DiCienzo,General Manager

10/10 Excelente

Shakhlo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Family friendly environment with delicious breakfast! Amazing staff! Ali helped us to check in & out! Exceptional customer service. Thank you!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 27 abr. 2024
Dear Shakhlo, Thank you for choosing Clifton Victoria Inn at the Falls and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. We also appreciate you mentioning our delicious breakfast. We hope to have the pleasure of doing so again in the future.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 Excelente

Kyle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 28 abr. 2024
Dear Kyle, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Clifton Victoria Inn at the Falls. We hope to have the pleasure of doing so again on your next visit.Sincerely,Nicholas DiCienzo,General Manager

4/10 Mediocre

neha

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Neha, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Nicholas DiCienzo,General Manager

6/10 Aceptable

William

Viajó con su familia
Le gustó: Personal y atención
Overall it was an average hotel. We stayed for 2 nights. Bit expensive for what you receive. Rooms are outdated and not cleaned very well. The breakfast was less than satisfactory. Very close to Clifton Hill. About a 2 min walk Definitely not quiet as you can hear every sound especially during the day. Overall not bad but probably wouldn't book again.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 23 abr. 2024
Dear William, Thank you for choosing to stay with us. We are pleased to read you liked our location. However, we are sorry for the issues you had with the condition of your room. Please know that we are continuously working on the upkeep of our property to enhance the comfort and satisfaction of our guests. Your feedback is valuable as it helps us prioritize improvements and ensure our accommodations meet our guests' expectations. We are also sorry for your disappointment with the breakfast, and we will address this with our food and beverages team to see where we can improve. Reviews like yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we hope to welcome you back. Sincerely,Nicholas DiCienzo,General Manager

10/10 Excelente

LILI

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a good deal for two nights stay including free breakfast and free parking. Definitely I will be back. Highly recommended.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 18 abr. 2024
Dear Lili, Thank you for the wonderful review of Clifton Victoria Inn at the Falls and for recommending us. We are thrilled to read about your stay and how much you enjoyed our complimentary breakfast and parking. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more, we look forward to hosting you again on your next visit.Sincerely,Nicholas DiCienzo,General Manager

8/10 Bueno

Danielle

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
Great stay
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 18 abr. 2024
Dear Danielle, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clifton Victoria Inn at the Falls; we hope to see you again soon. Sincerely,Nicholas DiCienzo,General Manager

4/10 Mediocre

Katie

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
This hotel is very dated with minimal amenities. We appreciate that they were able to bring us a room fridge, but overall the pictures are not accurate to the date and condition of the rooms and building. The breakfast quality was good but variety was minimal, the same small offering daily. Pool is very small, no hot tub. Staff were friendly, parking was easy and included. Location was great for walkability
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 16 abr. 2024
Dear Katie, Thank you for being our guest. We appreciate your comments regarding the condition of our property. Please know that we are continuously working on the upkeep of our hotel to enhance the comfort and satisfaction of our guests. Your feedback is valuable as it helps us prioritize improvements and ensure our accommodations meet our guests' expectations. We are also sorry for your disappointment with the breakfast, and we will address this with our food and beverages team to see where we can improve. On a positive note, we are pleased to know you liked not only our service and location but also the parking. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Nicholas DiCienzo,General Manager

6/10 Aceptable

Gideon

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Lots of bed stains and the bathroom looks like it needs remodeling.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Dear Gideon, Thank you for the feedback. We apologize that our housekeeping staff overlooked some areas in your room. We will certainly share your concerns with our housekeeping team to take corrective action. We also regret that you felt our bathroom needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will give us another chance to prove that we are committed to providing excellent stay. Sincerely,Nicholas DiCienzo,General Manager

10/10 Excelente

Jim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Clifton Victoria Inn at the Falls el 15 abr. 2024
Thank you for you review. We appreciate you feedback.

6/10 Aceptable

Mahakpreet

No le gustó: Personal y atención, estado de la propiedad e instalaciones
It was at a great location but the room was so humid and there was a lot of noise coming from poolside and my window was closed.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 12 abr. 2024
Dear Mahakpreet, Thank you for taking the time to share your feedback. We are pleased to read you loved our location. However, please accept our apologies for the noise disturbances you experienced while you were here. We were not aware of these concerns during your stay; in the future, please know our front desk staff is always available to try and resolve any comfort issues, including relocation whenever possible. Thank you for taking the time to write this review, and we hope to welcome you again soon.Sincerely,Nicholas DiCienzo,General Manager

8/10 Bueno

Kimberly, Calgary

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
Cheap and cheerful. A good deal for Niagara but don't expect luxury. Wish the pool was cleaner and the breakfast had more options, fresh fruit would be nice. Loved that we could park and walk to everything.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 12 abr. 2024
Dear Kimberly, Thank you for reviewing your stay at Clifton Victoria Inn at the Falls. We are pleased you liked our parking and location close to many points of interest all at an affordable rate. We value your comments and suggestions regarding the pool and breakfast options and have taken note of them. Thank you for letting us know how much you enjoyed your stay. We hope you are already planning another visit our way!Sincerely,Nicholas DiCienzo,General Manager

10/10 Excelente

Jenean

Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones
We loved our stay at the Clifton Victoria Inn at the Falls. We were there for the eclipse. The people were wonderful, so nice and helpful. I would definitely return for the price, location and the people.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 12 abr. 2024
Dear Jenean, Thank you so much for your outstanding review and for staying with us while you were here to view the eclipse. We are glad that everything went well during your stay and that our prime location, excellent service, and reasonable rates made for a memorable experience. Thank you for choosing Clifton Victoria Inn at the Falls, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Nicholas DiCienzo,General Manager

10/10 Excelente

Wai tat

Le gustó: Personal y atención
A/C unit is noisy
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 12 abr. 2024
Dear Wai, Thank you for your review. We appreciate your perfect rating. However, we are sorry for the noise disturbances you experienced from our A/C unit. We understand your frustration, and we are grateful for your patience. Guest feedback gives us valued insight to improve our accommodations and guest experience. We hope to see you again soon at Clifton Victoria Inn at the Falls.Sincerely,Nicholas DiCienzo,General Manager

6/10 Aceptable

Edward

Rooms or hallway need microwave. And no refrigerator around
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 11 abr. 2024
Dear Edward, Thank you for your review! We appreciate your suggestion regarding some of our amenities and have taken note of it. Your feedback is important to us as it helps to improve our guest experience going forward. We invite you to stay with us again the next time you are in the area.Sincerely,Nicholas DiCienzo,General Manager

10/10 Excelente

Reza

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a pleasant stay
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 11 abr. 2024
Dear Reza, Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clifton Victoria Inn at the Falls; we hope to see you again soon. Sincerely,Nicholas DiCienzo,General Manager

10/10 Excelente

Rodrigo

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 1 may. 2024
Dear Rodrigo, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Clifton Victoria Inn at the Falls. We hope to have the pleasure of doing so again on your next visit.Sincerely,Nicholas DiCienzo,General Manager

10/10 Excelente

Marjorie

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bed is too soft, needed more plugs for devices to charge. But staff was friendly, rooms clean, convenie t abd walkable to everything i wanted, and free parking what a bonus!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 9 abr. 2024
Dear Marjorie, Thank you for taking the time to let us know how much you enjoyed our hotel. We couldn't agree more that our ideal location, complimentary parking combined with outstanding accommodation and service, makes Clifton Victoria Inn at the Falls an excellent choice when visiting this area. Thank you once again; it will be our pleasure to welcome you back on your next visit.Sincerely,Nicholas DiCienzo,General Manager

4/10 Mediocre

Rebecca

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The hotel is a bit run down. There was clear water damage in our hotel room, the wallpaper was peeling, and some of the lamps didn't work in the room. There was a old bandaid stuck to the floor in our bathroom, which makes you wonder how thorough the cleaning was. The carpet in the hallway was loose. Overall, the staff were nice but for what we paid per night, not worth it. I will not be returning.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 9 abr. 2024
Dear Rebecca, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. We have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. We appreciate your feedback as it helps us improve our services. On your next visit, we would be delighted to welcome you back and provide you with the exceptional experience you deserve.Sincerely,Nicholas DiCienzo,General Manager

4/10 Mediocre

Carol

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very outdated could use new carpet. Room needs a little more cleaned up. Wasn’t confirmed but my girlfriend and I were bite by bugs, but hotel didn’t seem convinced it was bed bugs, even though I have 2 bite marks in a row. Didn’t offer any compensation or anything for it.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 10 abr. 2024
Dear Carol, We sincerely appreciate your feedback, although we regret hearing about your experience during your recent stay at our hotel. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms. Our top priority is the well-being and satisfaction of our guests, and we are committed to addressing any concerns that may affect their visit. Your input is invaluable to us, and we thank you for bringing these concerns to our attention. Thank you for staying with us, and we wish you all the best with your travels.Sincerely,Nicholas DiCienzo,General Manager

10/10 Excelente

Arif

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent plsce
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Arif, Thank you for choosing Clifton Victoria Inn at the Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nicholas DiCienzoGeneral Manager

6/10 Aceptable

Kelly

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Our room was dirty. There was enough dust on the desk that I could write a word. The facility is very dated and rundown. It was not as nice as I had hoped and expected.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 13 abr. 2024
Dear Kelly, Thank you for taking the time to post a review of your recent visit. We are very sorry you experienced some housekeeping issues during your stay. We regret the oversight in preparing your room, and we have addressed this with our team. We also genuinely regret you felt some aspects of our hotel needed updating. We are always seeking ways to improve our guest experience, and your comments have been noted for our plans to develop the property. We would welcome the opportunity to provide you with the hospitality you should have experienced during this stay.Sincerely,Nicholas DiCienzo,General Manager

8/10 Bueno

Leanne

Viajó en grupo
Le gustó: Limpieza, personal y atención
Great location! Great hotel. We have been coming to this hotel for many years
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Leanne, Thank you for choosing Clifton Victoria Inn at the Falls once again. It is great knowing you experienced another wonderful stay with us. We also appreciate you mentioning our convenient location. We hope we will continue to be your hotel of choice when your plans bring you to the area.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 Excelente

Nigel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 6 abr. 2024
Dear Nigel, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We will definitely share your comments with our team. Thank you for choosing Clifton Victoria Inn at the Falls. We look forward to welcoming you again soon.Sincerely,Nicholas DiCienzoGeneral Manager

8/10 Bueno

YAILY

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent Location. Good Breakfast. Free Parking . I recommend for 2-3 night .
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager el 3 abr. 2024
Dear Yaily, Thank you for taking the time to review your stay at Clifton Victoria Inn at the Falls and for recommending us. We appreciate you mentioning not only our convenient location and delicious breakfast but also our complimentary parking. Thank you again for your review. We hope you will choose us again every time your travels bring you to our area.Sincerely,Nicholas DiCienzo,General Manager

8/10 Bueno

Marcie

Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 23 abr. 2024
Dear Marcie, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Clifton Victoria Inn at the Falls.Sincerely,Nicholas DiCienzo,General Manager

4/10 Mediocre

Christine Bitantes

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Clifton Victoria Inn at the Falls el 2 abr. 2024
Thank you for review.

6/10 Aceptable

Fanny

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very noisy. When people are playing in the swimming pool or gathering in the lobby, we can hear them clearly in the room even we closed the windows and curtains. Also, the fan in the washroom is noisy too. Internet signal is very bad.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 2 abr. 2024
Dear Fanny, Thank you for taking the time to leave a review. We apologize for the noise disturbances you experienced from nearby guests. We were not aware of these concerns during your stay; in the future, please know our front desk staff is always available to try and resolve any comfort issues whenever possible. We are also sorry for the internet service issues during your stay. We appreciate you bringing this to our attention and also for your patience. We would love another opportunity to not only meet but surpass your expectations. Your review is sincerely appreciated, and we thank you for sharing your thoughts.Sincerely,Nicholas DiCienzoGeneral Manager

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable stay with attractions only a short walk away
Se hospedó 1 noche en marzo de 2024
Respuesta de Clifton Victoria Inn at the Falls el 31 mar. 2024
Thank you for your review and feedback.

10/10 Excelente

Marilyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Clifton Victoria Inn at the Falls el 31 mar. 2024
We appreciate your review and feedback.