Restaurante al aire libre
Ver disponibilidad

Opiniones sobre Highlander Hotel

3 out of 5
Highlander Hotel
Kingussie Road, Newtonmore, Scotland

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 125 de 357 opiniones" "
Evaluación: 8 - Bueno. 157 de 357 opiniones" "
Evaluación: 6 - Aceptable. 53 de 357 opiniones" "
Evaluación: 4 - Mediocre. 11 de 357 opiniones" "
Evaluación: 2 - Terrible. 11 de 357 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

7,6/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
No se parece en nada a las fotos. Es todo super antiguo.
Se hospedó 1 noche en marzo de 2019
Respuesta de Helga el 31 mar. 2019
La renovacion del hotel esta en progreso, hemos empezado con los banos en las habitaciones y paso a paso terminaremos de renovar todo el hotel.

6/10 Aceptable

Jorge

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2018
Respuesta de Helga el 10 oct. 2018
Thanks so much for your feedback!

6/10 Aceptable

Cliente verificado

Es bonito, está en medio de un parque
Poco preparado para el calor, solo calefacción, tuvimos que abrir todo para refrescar la habitación

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No hay wifi en las habitaciones. Solo en la recepción y con poca intensidad

10/10 Excelente

Janice

Very helpful staff😋
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Anne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Julie

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We really enjoyed our stay at the hotel on our roadtrip round the Highlands. The room was modern and comfortable - great bed and the shower was really good too (on the bijou side but lovely water pressure and hot). The room was a good size, accommodating us and 2 German shepherd dogs. The decor in the main hotel areas could do with modernising - very 1970s - but not unpleasant, with the exception of the snug where a really good overhaul is long overdue. The fact that the hotel could accommodate us with the dogs in the bar area to eat was fantastic and fortunately the dogs were well behaved so not an issue. The staff were great, really helpful and attentive although some of them were nervous around the hounds. Food was good, and the sweet trolley should be retained at all costs - modernisation or not! Thank you for a lovely stay. Would certainly recommend the property.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Inese

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay, good rooms, clean. Good breakfast and very friendly staff.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Amanda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent stay clean warm bedroom, lovely staff, cooked breakfast excellent but the set up of the cereals very basic didn’t like the massive cooking pans of cereal open to the elements individual boxes and yogurt pots would be more suitable we didn’t think about dinner as never saw example menu in room or at breakfast, it’s been a very pleasant stay though
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Maria

I emailed the property three times as I wanted to know if I can move the date of our stay as I had an emergency surgery a couple of weeks before our stay. No one returned my email and I called the hotel twice and there was no answer. I understand I booked a non refundable stay but I was in the hospital and the Doctor will not let me travel. I thought the hotel management will take that Into consideration but they just did not care
Se hospedó 5 noches en febrero de 2024
Respuesta de Joseph el 7 mar. 2024
I'm disappointed to read your review. As it was myself who responded on three occasions to get your dates changed through Expedia. The first time being January the 30th 9:07am, the second time being February 2 6:17pm and the third being February 5 9.29pm. On my last messaged I explained we would issue a 250 voucher for a future booking as we were unable to refund your original booking as it was a pre pay non refundable. We had done this as gesture of goodwill due to your circumstances. As normally no refund would be possible with this type of booking.

4/10 Mediocre

Stuart

No le gustó: Personal y atención, estado de la propiedad e instalaciones
I gave it one star for location and another for price and that's about it. It's very shabby and run down, looks like it hasn't been done up since the 70's. Room was basic. Breakfast wasn't great, the "buffet" was just a load of old soup pots filled with cereal. Weirdest set up I've seen. Staff on reception weren't particularly friendly, didn't even get a thanks when I checked out. Looks like the whole place just caters for bus tours and contractors and wasn't very welcoming. Great location and price but that's all that's going for it.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Adam

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Pauline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Billy, Perth

Viajó por negocios
Le gustó: Limpieza, personal y atención
At first sight, the hotel looks old and a bit shabby, but don't let that put you off.The rooms appear to have been refurbished recently to a good standard, and the staff were very friendly and helpful.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Dorota

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good
Really good location and friendly staff
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Susan

Se hospedó 3 noches en febrero de 2024

10/10 Excelente

elspeth

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Patricia

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Lawrie

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Colette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was booked at a very good price so wasn't expecting too much however, we were given a lovely clean room with a modern shower room. The staff were very friendly and helpful. Food good too. Had a lovely stay and would go back again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de EM el 29 nov. 2023
Many thanks for your kind comments. We look forward to welcoming you back in the not too distant future.

10/10 Excelente

Anne

Se hospedó 1 noche en noviembre de 2023
Respuesta de EM el 29 nov. 2023
Many thanks for your positive review

6/10 Aceptable

David

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

wendy

Le gustó: Limpieza, personal y atención
In a nice area. Older hotel. Bath was upgraded, bed needed upgrading. Fortunately it was fairly quiet as you could hear neighboring rooms some. We had breakfast which was poor and expensive and we were not informed when we went in that it was not included. Also hard to find. Need better signage.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Dalton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable, clean place.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jo

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Duncan

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Stephen

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Bernard

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

alexander

Se hospedó 1 noche en septiembre de 2023
Respuesta de Reception el 12 sept. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Bueno

alexander

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good for the price we payed.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reception el 12 sept. 2023
Thank you for your feedback and your lovely comments, we look forward to welcoming you back in the future.

10/10 Excelente

George

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Car park not large enough
Se hospedó 2 noches en agosto de 2023
Respuesta de Reception el 4 sept. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

2/10 Terrible

Martin

No le gustó: Servicios
Staff not interested and bed very uncomfortable
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Dave

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This large of a hotel and this old with no luggage lift is not excusable.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reception el 12 sept. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 Excelente

Iain

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Short family stay
Had a family room which was spacious for the four of us with a good sized bathroom. Staff were all very friendly and helpful. Breakfast was nice. Will definitely be back.
Se hospedó 2 noches en agosto de 2023
Respuesta de Reception el 4 sept. 2023
Thank you for your feedback and your lovely comments, we look forward to welcoming you back in the future.

8/10 Bueno

Trudy

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en agosto de 2023
Respuesta de Reception el 4 sept. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Bueno

Tejas

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasant, Peaceful and beautiful.
The staff was friendly. Somrtimes the owner is there too to have a supervision, which is good. Good tourist guidance, a pleasant stay for total three nights with the family. The stay is in our good memories which is what the tourists want. Only thing is the breakfast time window should be for 3 hours. But rest it was very good.
Se hospedó 2 noches en junio de 2023
Respuesta de Reception el 12 sept. 2023
Thank you for your feedback and your lovely comments, we look forward to welcoming you back in the future.

10/10 Excelente

Benny

Se hospedó 1 noche en agosto de 2023
Respuesta de Reception el 4 sept. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Bueno

Fiona

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very comfortable and clean
Se hospedó 1 noche en julio de 2023
Respuesta de Reception el 4 sept. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Bueno

Norman

Se hospedó 1 noche en julio de 2023
Respuesta de Reception el 4 sept. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 Excelente

Yuriko

Le gustó: Limpieza
Se hospedó 1 noche en julio de 2023
Respuesta de Reception el 4 sept. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 Bueno

Lucia

Se hospedó 1 noche en julio de 2023
Respuesta de Reception el 4 sept. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 Excelente

Gunjan

Se hospedó 2 noches en julio de 2023
Respuesta de Reception el 4 sept. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy to visit other locations
Se hospedó 2 noches en julio de 2023
Respuesta de Reception el 4 sept. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
vacation
just ok
Se hospedó 2 noches en julio de 2023
Respuesta de EM el 15 jul. 2023
Thank you for your comments.

10/10 Excelente

Dinesh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A nice & pleasent place to stay. Very clean, tidy, staffs are excellent, meal s good, heating s perfect. Recommended for a stay !! Such a good place.
Se hospedó 1 noche en junio de 2023
Respuesta de EM el 15 jul. 2023
Thank you for your kind comments. We hope that we have the opportunity of welcoming you back in the future.Kindest RegardsElaine

2/10 Terrible

Juraj

Se hospedó 1 noche en junio de 2023
Respuesta de Reception el 16 jun. 2023
Thank you for your feedback.

6/10 Aceptable

Robert

Se hospedó 1 noche en mayo de 2023
Respuesta de Reception el 7 jun. 2023
Thank you for your feedback, we look forward to welcoming you back to Highlander Hotel in the future.

8/10 Bueno

Jan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Prima
Se hospedó 1 noche en mayo de 2023
Respuesta de Reception el 7 jun. 2023
Thank you for your feedback, we look forward to welcoming you back to Highlander Hotel in the future.

10/10 Excelente

Miss L A

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel in Newtonmore
Great hotel in Newtonmore. Lovely friendly welcome at Reception, spotlessly clean, quiet room and fantastic breakfast. We stayed as a pre night for an organised tour and are staying a further 4 nights as part of that tour. Very happy.
Se hospedó 1 noche en mayo de 2023
Respuesta de Reception el 7 jun. 2023
Thank you for your feedback and your lovely comments, we look forward to welcoming you back to Highlander Hotel in the future.

6/10 Aceptable

Graham

Se hospedó 1 noche en abril de 2023
Respuesta de Reception el 7 jun. 2023
Thank you for your feedback, we look forward to welcoming you back to Highlander Hotel in the future.