Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 8 de 27 opiniones" "
10 - Excelente
8
Evaluación: 8 - Bueno. 8 de 27 opiniones" "
8 - Bueno
8
Evaluación: 6 - Aceptable. 4 de 27 opiniones" "
6 - Aceptable
4
Evaluación: 4 - Mediocre. 1 de 27 opiniones" "
4 - Mediocre
1
Evaluación: 2 - Terrible. 6 de 27 opiniones" "
2 - Terrible
6
8,0/10
Limpieza
7,8/10
Personal y atención
6,4/10
Servicios
7,0/10
Estado de la propiedad e instalaciones
Opiniones
8/10 Bueno
Cliente verificado
Viajó con su pareja, Viajó con mascotas
10 may. 2021
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful bay view and pet friendly! We had a great stay here. Super cute inside and close to everything in town. I gave our stay 4 stars overall because we had a couple dirty towels.
One suggestion to improve the stay would be better blinds or blackout curtains, the current blinds allowed all the light to come in and I was hoping to sleep past 6 AM.
We will definitely be staying here again!
Cliente verificado
Se hospedó 2 noches en mayo de 2021
Respuesta de Vacasa Reviews Team el 11 may. 2021
Thank you for your review. We are glad you enjoyed your stay and we appreciate you letting us know there is room for improvement. We will follow up with our local team to address any areas of needed attention, and we hope to have another chance to impress you in the future!
2/10 Terrible
Cliente verificado
Viajó con su familia, Viajó en grupo
3 may. 2021
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room the was very outdated with broken items, stained carpet, dirty walls, rust in the freezer and the condo unit was being resided. Construction workers, loud equipment, and debris in walkway and around the unit.
Cliente verificado
Se hospedó 2 noches en abril de 2021
Respuesta de Vacasa Reviews Team el 8 may. 2021
Our apologies that your experience in the home was not the pleasant and relaxing vacation we wish to facilitate for our guests. We have passed along your feedback to the local housekeeping staff and manager so they are aware of your comments, and can work to correct this for future guests. We appreciate your feedback as our guest’s comfort is very important to us. We look forward to having the opportunity to host you for a much more enjoyable stay.
4/10 Mediocre
Cliente verificado
Viajó con su familia
22 feb. 2021
No le gustó: Servicios, estado de la propiedad e instalaciones
This property could use some updates for the prices they charge. The mattresses were the hardest and most uncomfortable Ive ever slept on at any hotel or rental. They give you (2) rolls of toilet paper so make sure to bring your own. No tv in the bedroom which is odd for the 21st century. I would have felt better paying 1/2 of what I was charged for what we got, compared to other places we have stayed.
Cliente verificado
Se hospedó 2 noches en febrero de 2021
Respuesta de Vacasa Reviews Team el 23 feb. 2021
We understand that sleeping preferences vary widely and we are sorry to hear that the bed was not well-suited to your sleep preference. We will certainly keep your comments in mind when planning updates for the home. We regret any miscommunications regarding the supplies provided in the home prior to a guest's arrival; a starter pack of paper products and sundries is left for guest use. We encourage guests to plan on bringing any items they may need for the entirety of their stay. Thank you for sharing your feedback. We hope to have the opportunity to host you again, in the future, for a much more enjoyable stay.
2/10 Terrible
Cliente verificado
Viajó con su familia
21 feb. 2021
We tried to cancel because of the snow and ice storm. We live in WA state and couldn't even get out our driveway due to weather BUT The Embarcadero refused to work with us or let us change the dates on our reservation. They charged us for 3 nights that we couldn't possibly have made it there again due to weather....
Cliente verificado
Se hospedó 3 noches en febrero de 2021
Respuesta de Vacasa Reviews Team el 22 feb. 2021
Hello, thank you for taking the time to leave a review. We apologize you were not able to make your stay. We do work with our guests to the best of our ability outside of our normal cancelation policy. We hope we have the chance to host you in the future!
2/10 Terrible
Mario
29 mar. 2020
Mario
Se hospedó 2 noches en marzo de 2020
Respuesta de Vacasa Reviews Team el 11 may. 2020
Mario, we apologize for any difficulties there may have been during your visit. We would love to hear more from you so that we know how we can enhance the experience for our guests moving forward.
2/10 Terrible
Cliente verificado
17 mar. 2020
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
The property was in rough condition and there was black mold on the ocean side windows. We were not able to stay for our vacation because of the strong smell from the carpet powder that had been in the entire condo.
Cliente verificado
Se hospedó 3 noches en marzo de 2020
Respuesta de Vacasa Reviews Team el 11 abr. 2020
We are sorry for the condition of the home during your stay. Please know that this is not standard for our homes. We will be sure that these items are addressed with the local staff. We hope to host you again soon.
10/10 Excelente
Peter
Viajó por negocios
16 mar. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great little place.
Great little place. My only issue was there was no coffee. Otherwise the location, view and other amenities were exceptional.
Peter
Se hospedó 2 noches en marzo de 2020
Respuesta de Vacasa Reviews Team el 11 abr. 2020
Thank you for your feedback, Peter. We are pleased that you enjoyed your stay. We apologize for the lack of coffee in the home. We look forward to hosting you again soon.
8/10 Bueno
Cliente verificado
Viajó con su familia
2 mar. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice!
Great views and quiet seclusion!
Cliente verificado
Se hospedó 2 noches en febrero de 2020
Respuesta de Vacasa Reviews Team el 7 mar. 2020
Thank you for taking the time to leave a review. We are happy to hear you enjoyed your stay. We look forward to hosting you again in the future!
10/10 Excelente
Cliente verificado
3 feb. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 2 noches en enero de 2020
Respuesta de Vacasa Reviews Team el 4 feb. 2020
Thank you for rating your stay. We look forward to hosting you again in the near future!
6/10 Aceptable
Cliente verificado
27 nov. 2019
Cliente verificado
Se hospedó 2 noches en noviembre de 2019
Respuesta de Vacasa Reviews Team el 30 nov. 2019
Thank you for leaving a rating. We do apologize that there were issues during your stay. We do wish you would have contacted our 24/7 customer service so we could have attempted to address any issues. We do hope you will allow us to host you again in the future!
6/10 Aceptable
Stephanie
27 oct. 2019
No le gustó: Limpieza, comodidad de la habitación
Stephanie
Se hospedó 2 noches en octubre de 2019
Respuesta de Vacasa Reviews Team el 29 oct. 2019
We hope you enjoyed your stay! We do have a 24/7 guest services team that can be reached at any time to help our guests in the home. Had we known about the issue we would have been able to help while you were in the home.
6/10 Aceptable
William
7 sept. 2019
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Worn furnishings and hot room.
Good location and clean for it’s age but upper floors have poor ventilation and no AC. The furnishings are worn and broken and unless you are allowed to inspect the room before rental I cannot recommend. I am sure there are good rooms as well but no way of telling until after you book a non refundable room.
William
Se hospedó 4 noches en septiembre de 2019
Respuesta de Vacasa Reviews Team el 8 sept. 2019
We are happy that you enjoyed the location of the home! We are sorry that the ventilation was not good for your stay. We hope that the fans in the home helped control the temperature of the home. We appreciate your feedback!
8/10 Bueno
Cliente verificado
Viajó con su familia
8 ago. 2019
Le gustó: Limpieza, estado de la propiedad e instalaciones
Loved the access to crab and boat fishing. Loved the big windows and view. It would have been nice if there was a outdoor hot tub on the property, coffee in the rooms, and paper plates for eating crab.
Cliente verificado
Se hospedó 2 noches en agosto de 2019
Respuesta de Vacasa Review Team el 8 ago. 2019
We are happy to hear you enjoyed your stay. We will be sure to pass along your feedback to the local staff. We look forward to hosting you again soon!
10/10 Excelente
Tammie
Viajó con su familia
26 jun. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was clean, well stocked with kitchen utensils and appliances, as well as bath towels and toiletries. The view was breathtaking and the location was ideal for our needs. Communication from the property manager was excellent!
Tammie
Se hospedó 3 noches en junio de 2019
Respuesta de Vacasa Reviews Team el 27 jun. 2019
Thank you for taking the time to share your feedback, Tammie! We are so glad you enjoyed your stay and found our management team helpful and accommodating. We look forward to hosting you again!
10/10 Excelente
Cliente verificado
Viajó por negocios, Viajó con su familia
9 jun. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It had everything we needed. They thought of every detail and it was close to the stores
Cliente verificado
Se hospedó 4 noches en mayo de 2019
Respuesta de Vacasa Reviews Team el 9 jun. 2019
We are so glad you enjoyed your stay! Thank you for taking the time to leave your positive feedback. We sincerely look forward to hosting you again soon!
8/10 Bueno
Marion, Albany
Viajó con su pareja, Viajó con mascotas
18 may. 2019
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
My favorite thing about the Embarcadero, was our view. It was absolutely beautiful.
The spa was very nice.
They have crab cookers, so we were able to cook our crab, which was great.
The unit itself could have been a tad bit cleaner.
Marion
Se hospedó 2 noches en mayo de 2019
Respuesta de Vacasa Reviews Team el 19 may. 2019
Thank you so much for your feedback Marion. We apologize and have passed along your feedback to our local manager to ensure a thorough cleaning. We hope to host you again soon!
8/10 Bueno
Cliente verificado
13 may. 2019
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Was given one bedroom and bath. Had booked 2 of each. Staff made the switch. Burner on stove not working and micro about 30 years old. Condo pretty well worn but comfortable. Door to deck open one morning, dead bolt defective we believe.
Cliente verificado
Se hospedó 4 noches en mayo de 2019
Respuesta de Vacasa Reviews Team el 15 may. 2019
Thank you for taking the time to share your feedback. We apologize for the issues you experienced during your stay. We encourage guests to contact our available 24/7 dedicated onsite staff should any assistance be needed, so that we have the opportunity to resolve matters at hand. We have arranged a maintenance visit to inspect the condo for any issues that may need repair. We hope you will give us an opportunity to host you again in the future!
8/10 Bueno
Ashley
3 may. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great View
Other guests and their kids made the stay less pleasant. The room is comfortable and has all the amenities you need for a long weekend stay.
Ashley
Se hospedó 4 noches en abril de 2019
Respuesta de Vacasa Reviews Team el 5 may. 2019
Hi Ashley, we are glad to hear you enjoyed your stay! We apologize if any other guests made your stay any less pleasurable. We would have been happy to act on your behalf to mediate any issues had we been notified. We look forward to hosting you again soon!
10/10 Excelente
Cliente verificado
Viajó con su pareja
23 abr. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place had everything and more of what we expected. Upon arrival the door to the upstairs condo was left unlocked. We called and they came right away and locked it up. It was very comfortable and clean.
Cliente verificado
Se hospedó 5 noches en abril de 2019
Respuesta de Vacasa Reviews Team el 23 abr. 2019
Thank you for sharing your feedback! We are so glad this condo exceeded your expectations! We look forward to hosting you again for your next getaway!
10/10 Excelente
Debra
13 mar. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful!
Beautiful view, beautiful place to spend time. Loved the private dock for crabbing. Had a great time there.
Debra
Se hospedó 3 noches en marzo de 2019
Respuesta de Vacasa Reviews Team el 14 mar. 2019
Thank you for taking the time to provide us with this feedback Debra! We are glad to hear you enjoyed your stay with us and we hope to host you again soon.
8/10 Bueno
Cliente verificado
22 feb. 2019
Cliente verificado
Se hospedó 5 noches en febrero de 2019
Respuesta de Vacasa Reviews Team el 1 abr. 2019
We are so glad you enjoyed your stay! Thank you for taking the time to leave your positive feedback. We sincerely look forward to hosting you again soon!
6/10 Aceptable
Traveler
22 feb. 2019
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
View was great, kitchen tools was excellent and mostly very quiet until someone upstairs started playing the flute
Traveler
Se hospedó 5 noches en febrero de 2019
Respuesta de Vacasa Reviews Team el 22 feb. 2019
Thank you for taking the time to provide us with this feedback. We are glad to hear you enjoyed the beautiful view from this home. We look forward to hosting you again soon.
2/10 Terrible
Cliente verificado
21 feb. 2019
No le gustó: Servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 2 noches en febrero de 2019
Respuesta de Vacasa Reviews Team el 29 abr. 2019
We appreciate and encourage guests to let us know of any questions or concerns that may arise in the home so that we make work to address and resolve them as soon as possible. If there is ever anything we can do to assist in making your next stay with us more pleasurable, do not hesitate to reach out. We would love to host you again!
2/10 Terrible
Cliente verificado
21 feb. 2019
No le gustó: Servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 2 noches en febrero de 2019
Respuesta de Vacasa Reviews Team el 29 abr. 2019
We appreciate and encourage guests to let us know of any questions or concerns that may arise in the home so that we make work to address and resolve them as soon as possible. If there is ever anything we can do to assist in making your next stay with us more pleasurable, do not hesitate to reach out. We would love to host you again!
10/10 Excelente
Marla Jo
20 feb. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Marla Jo
Se hospedó 3 noches en febrero de 2019
Respuesta de Vacasa Reviews Team el 21 feb. 2019
Thank you for taking the time to provide this feedback! We look forward to hosting you again soon.
10/10 Excelente
Brittni
28 ene. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect getaway
It was quiet and the view was breathtaking!
Brittni
Se hospedó 2 noches en enero de 2019
Respuesta de Vacasa Reviews Team el 31 ene. 2019
Hi Brittni, we are so glad you enjoyed your stay! We appreciate your positive feedback and look forward to hosting you again soon!
8/10 Bueno
Cliente verificado
15 ene. 2019
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The personn at the front desk was very rude and not at all helpful
Cliente verificado
Se hospedó 3 noches en enero de 2019
Respuesta de Vacasa Reviews Team el 16 ene. 2019
We hope you enjoyed your stay! The front desk is not operated by Vacasa staff, but we strive to provide, friendly and accessible service to ensure all of our guests enjoy a comfortable stay in our homes. We look forward to hosting you again soon!