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Opiniones sobre Hotel Viking

4 out of 5
Hotel Viking
1 Bellevue Avenue, Newport, RI

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 460 de 1001 opiniones" "
Evaluación: 8 - Bueno. 252 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 156 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 88 de 1001 opiniones" "
Evaluación: 2 - Terrible. 45 de 1001 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

7,6/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Did not like that hotel has valet-only option for car parking at $45 per night. I parked on the adjacent street 1 block away for zero cost!!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 2 abr. 2024
Dear Jose,Thank you for being our guest and sharing your feedback. While we are sorry you had a concern with our parking, we hope you had a fantastic stay otherwise. We look forward to welcoming you back again soon.Sincerely,Derek ShellyGeneral Manager

8/10 Bueno

ANTONIO

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location, location, location
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager el 24 nov. 2021
Dear Antonio, Thank you for choosing to stay with us at Hotel Viking and taking the time to let us know about your visit. It is wonderful to hear that you found our location convenient for your needs and we trust your room was to your liking. Our friendly staff look forward to welcoming you back in the future. Sincerely, Meaghan Walsh General Manager

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2021
Respuesta de Kelly el 12 jul. 2021
Greetings - My name is Kelly, I am the Front Office Manager at Hotel Viking. I am sorry to see that your stay did not go as well as we would have liked. If you would like to discuss your stay in detail please let me know.

10/10 Excelente

Zoltan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Couple days We enjoyed hospitality of Viking hotel…the room was clean and comfortable. The staff nice polite.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Landen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice and clean, definitely will go back
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Landen,Thank you for taking a moment to share your feedback. It's great to know you enjoyed your stay. From all of us at Hotel Viking, it was our pleasure to host you, and we look forward to welcoming you back soon!Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

ANITA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property with safe walking distance to center
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Anita,Thank you for taking the time to stay with us and for leaving feedback. We're delighted that you enjoyed our beautiful property and its convenient location. We look forward to welcoming you back soon for another enjoyable visit!Sincerely,Derek ShellyGeneral Manager

6/10 Aceptable

Scott

Viajó con su familia
Overall a bit pricey for the condition of the room, but I know you are paying for the location. The beds were comfortable, but the rooms are definitely dated and need some refreshing. The bathroom fixtures in particular need an update. The handles on the faucet were loose and both came off at times. Staff were friendly and helpful and the location is very convenient for walking to sites, shopping, and dining.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Scott,Thank you for your review. It's great to hear that our convenient location and friendly team met your expectations. Your comments about the condition of our rooms are also appreciated, and your feedback will be considered as we strive to improve our guest experience. We look forward to welcoming you back and hope to impress you with our dedication to your comfort and satisfaction.Sincerely,Derek ShellyGeneral Manager

4/10 Mediocre

Chris

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

carol

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
solid
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 24 abr. 2024
Dear Carol,We strive to provide a reliable and comfortable experience for all our guests, and we greatly appreciate your feedback. It was a pleasure to host you, and we look forward to welcoming you back to Hotel Viking for another great stay!Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

Andrew, Bay Shore

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location friendly staff
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager el 17 abr. 2024
Dear Andrew,It's good to hear you enjoyed our convenient location and friendly staff. Thank you for sharing your visit, and we look forward to welcoming you back to Hotel Viking for another great experience. Until then, we wish you well. Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

Julie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We ha d a great room. Not happy about the leisure charge. But
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 16 abr. 2024
Dear Julie,Thank you for staying at Hotel Viking. Hosting you was a pleasure, and we're so happy you appreciated our clean accommodations. We look forward to your next visit. Thank you again for your review.Sincerely,Derek ShellyGeneral Manager

8/10 Bueno

Amie

Viajó con su familia
Le gustó: Servicios
Too pricey
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 16 abr. 2024
Dear Amie,Thank you for taking the time to leave your feedback. We will use your comments to help us evolve as a destination and improve the experience of future guests, and we hope you will consider returning.Sincerely,Derek ShellyGeneral Manager

6/10 Aceptable

James

Le gustó: Personal y atención
The property was fine, but a bit on the shabby side when compared to online images of the property. Staff was friendly during check in and check out.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 16 abr. 2024
Dear James,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we are sorry our accommodations didn't meet your expectations. We are constantly working to improve and hope to have another opportunity to welcome you back and impress you further.Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

Lisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful stay and the staff is so friendly. Convenient location to historic Hill with plenty of parking and a cute cafe in the lobby.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 16 abr. 2024
Dear Lisa,Thank you for all of your kind comments and for choosing to stay with us. We are so happy to hear that you thoroughly enjoyed our friendly staff, as well as our clean and comfortable accommodations. We look forward to your next visit! Sincerely,Derek ShellyGeneral Manager

8/10 Bueno

Kathleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice stay
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 12 abr. 2024
Dear Kathleen,We're so happy to know that you had a nice stay with us overall and we trust that everything was in order for your visit. Thank you so much for the review, and we hope to see you again soon. Sincerely,Derek ShellyGeneral Manager

2/10 Terrible

lauren

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Brian at the front desk was amazing, very helpful and kind. The spa was absolutely incredible. The room was awful. Sheets on one of the beds were dirty and the beds were beyond uncomfortable. Neither of us slept ( 2 queen room) You couldnt move without noise from the box spring and mattress. We had to leave after the first night. We noticed as we were leaving brand new mattresses being brought into the hotel. They waited way too long to replace them.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 11 abr. 2024
Dear Lauren,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff made you feel welcome and that you enjoyed the spa. However, we apologize for any issues with the beds, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

alex

Le gustó: Estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 11 abr. 2024
Dear Alex,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your recent experience, and we hope you return soon.Sincerely,Derek ShellyGeneral Manager

8/10 Bueno

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Bryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Jessica

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jacqueline

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Lawrence

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
location
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 25 mar. 2024
Dear James, Thank you so much for taking the time to provide a review of your recent stay at Hotel Viking. We are thrilled to hear that our convenient location was a highlight of your visit with us. Please come back and stay with us again when you're in the area.Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

Michelle, West Hollywood

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

John

No le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Deborah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fabulous property. Great for the family and a weekend get away without the kids.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 25 mar. 2024
Dear Deborah,We're delighted you enjoyed your stay at Hotel Viking! Please come see us again soon.Sincerely,Derek ShellyGeneral Manager

8/10 Bueno

Philip

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Gabriela

Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Kimberly

Viajó con su familia
No le gustó: Personal y atención, servicios
I called in advance to make sure I could bring my mom’s birthday cake into the bar area … when I called they said they would have everything I needed plates forks a knife… when the time came they said they couldn’t provide any of these things … it was my moms 70th birthday… very disappointing
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 16 mar. 2024
Dear Kimberly, We sincerely apologize for the disappointment you experienced during your mom's 70th birthday celebration. We understand the importance of such occasions and regret any miscommunication regarding the provision of plates, forks, and a knife for the cake. Your feedback has been shared with our service team for internal discussion and improvement. We hope for the chance to make it right in the future and provide you with the exceptional service you deserve. Thank you for bringing this to our attention.Sincerely,Derek ShellyGeneral Manager

2/10 Terrible

Courtney

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No water, no housekeeping. You have to walk pretty far to get snacks/drinks for kids
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 12 mar. 2024
Dear Courtney,Thank you for taking the time to share your feedback. We're concerned about your experience and apologize for any inconvenience caused by the lack of water and housekeeping services. We understand the importance of convenience, especially when traveling with children, and will address these issues with our team to improve. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

Hanh

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Dawn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed for weekend and really enjoyed this hotel. Very Welcoming staff and extremely clean facility. Many, many activities, local sites to visit and great restaurants! We enjoyed the on site Bubblemania Casey !! Always entertainment around this area and quiet night for sleep in this hotel. -Dawn
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 5 mar. 2024
Dear Dawn,Thank you for choosing Hotel Viking. We appreciate you highlighting our friendly team, clean facilities, and the variety of activities and dining options we offer. We're also thrilled to hear that Casey added to the enjoyment of your stay and provided memorable entertainment. We hope to welcome you back soon for more relaxing nights and exciting days at our hotel.Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

Deborah

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 5 mar. 2024
Dear Deborah,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you here, and we're delighted you thoroughly enjoyed your stay. Take care, and we hope you return soon.Sincerely,Derek ShellyGeneral Manager

6/10 Aceptable

Sarah

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Ma Antonette

Le gustó: Limpieza, personal y atención
overall amazing
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 29 feb. 2024
Dear Ma Antonette,Thank you for being our guest and for leaving us a review! We are so happy you had an amazing experience at Hotel Viking. Our team looks forward to welcoming you back!Sincerely,Derek ShellyGeneral Manager

8/10 Bueno

Christina

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Lucky

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was the perfect weekend get away and nice place with nice people
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 22 feb. 2024
Dear Lucky,It's wonderful to know you enjoyed your time with us at Hotel Viking. We're grateful you chose our hotel for your special weekend, and we hope to welcome you back soon!Sincerely,Derek ShellyGeneral Manager

8/10 Bueno

Alessandro

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good staying. Nice hotel in a very convenient area.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 22 feb. 2024
Dear Alessandro,It was a pleasure hosting you while you were in town. We're glad our location worked well for your trip, and we invite you to stay with us again should you be back in the area.Sincerely,Derek ShellyGeneral Manager

4/10 Mediocre

Ann

Le gustó: Limpieza
There was no upgrade for Expedia Platium members or any extra value they offered.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 20 feb. 2024
Dear Ann,While we thank you for being our guest and sharing your feedback, we are sorry you were disappointed we could not offer an upgrade. Please know we do all we can to ensure our guests have all they need for a lovely stay, and we hope that you enjoyed your time with us otherwise. We look forward to welcoming you back and impressing you further.Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

Molly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel, right on Bellevue Ave and walking distance to Thames street. The gym was clean and there was an indoor pool and jacuzzi as well. The inner courtyard had a large fire pit and several smaller ones. All the staff were very nice.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 20 feb. 2024
Dear Molly,Thank you for taking the time to share your feedback. It's wonderful to hear you enjoyed your stay at Hotel Viking, especially appreciating our prime location. We're also glad our gym, indoor pool, and hot tub enhanced your relaxing visit. Your kind words about our team are greatly valued, and we are pleased we succeeded in making your stay memorable. We look forward to welcoming you back in the future.Sincerely,Derek ShellyGeneral Manager

6/10 Aceptable

Michelle

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Sean

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff we exceptionally kind and accommodating, above and beyond.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 14 feb. 2024
Dear Sean,Thank you for your comments. Our warm and caring staff are always aiming to maintain our high standards in hospitality, and we thank you kindly for your compliments in this regard. We look forward to going above and beyond for every guest, and we hope to welcome you back to Hotel Viking in the future.Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

Jane

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great area, everything close by
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 14 feb. 2024
Dear Jane,We're delighted to hear that you enjoyed the convenience of our hotel's location. It's wonderful to know that you found the area to your liking, and we hope it added to the overall enjoyment of your stay. We look forward to welcoming you back for another five-star experience at Hotel Viking.Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All was great thank you.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 14 feb. 2024
Dear Michael,Thank you! It was a pleasure to welcome you to Hotel Viking, and we are delighted you had such a wonderful stay. Your kind review will be shared with the team, and we look forward to welcoming you back for another five-star experience.Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

Tom

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet and good place to relax
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 13 feb. 2024
Dear Tom,It was our pleasure to provide you with a quiet place to relax. We're glad you enjoyed your visit, and we look forward to seeing you again at Hotel Viking!Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

Mark Paul

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful renovation Great food Service a bit slow at restaurant
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 13 feb. 2024
Dear Mark,It's an honor to receive your excellent rating of Hotel Viking! We're delighted you enjoyed our beautifully reimagined property and delicious dining. Your comments about restaurant service will also be shared with our team. Thank you for your thoughtful praise and we hope you'll return. Sincerely,Derek ShellyGeneral Manager

10/10 Excelente

Nicole

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Meghan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel!
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 6 feb. 2024
Dear Meghan,Thank you for your review and for giving us a perfect rating! We're delighted you enjoyed your recent stay, and we hope you return soon.Sincerely,Derek ShellyGeneral Manager

2/10 Terrible

Diana

Se hospedó 1 noche en febrero de 2024