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Opiniones sobre Courtyard By Marriott Farmington

3 out of 5
Courtyard By Marriott Farmington
1583 Southeast Rd, Newington, CT

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 394 de 729 opiniones" "
Evaluación: 8 - Bueno. 236 de 729 opiniones" "
Evaluación: 6 - Aceptable. 53 de 729 opiniones" "
Evaluación: 4 - Mediocre. 23 de 729 opiniones" "
Evaluación: 2 - Terrible. 23 de 729 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,0/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

georges

Se hospedó 1 noche en julio de 2023
Respuesta de Ops Manager el 30 jul. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and we will take this feedback to ensure your next stay is a 10 out of 10. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

Regina

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente el cuarto y la comida
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en enero de 2021

8/10 Bueno

NEWTON

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2017
Newton, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

10/10 Excelente

Wendell

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect location near the center of W Hartford, close to shopping and restaurants. Beautiful room, helpful staff.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jose

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Sharon

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 1 may. 2024
Thank you for taking the time to provide a review. We strive to make everyone's stay a 5 out of 5.During your time at Courtyard Farmington, what would have improved your stay at our property?We appreciate all the feedback as we constantly strive to improve.

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 4 noches en marzo de 2024
Respuesta de Manager el 1 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk was above and beyond
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 1 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

John

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 1 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Courtney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 1 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Chen-Tien

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean, the staff was friendly, the bar in lobby emits a good vibe!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 1 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was fine
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 1 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Netisha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved my stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 1 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Joseph

Le gustó: Estado de la propiedad e instalaciones
great
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 2 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Hector

Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 1 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Jennifer, Hanover

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property is a bit tired, but the room was clean and had a good location.
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 2 mar. 2024
Thank you for taking the time to provide a review. We strive to make everyone's stay a 10 out of 10. During your time at Courtyard Farmington, what would have improved your stay at our property?We appreciate all the feedback as we constantly strive to improve.

2/10 Terrible

Marvin

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Don't sstay there
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager el 14 feb. 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Comfort and Convience
I stayed here for a climbing competition. It was an easy drive to the venue each day and the location of the hotel was close to a wide variety of food options which was extremely convenient. The room was spacious and comfortable and there was a mini fridge in the room that was really nice to have.
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 14 feb. 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Bueno

robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
They should not advertise that they have a restaurant. They make sandwiches and have prepackaged breakfast items. Not exactly restaurant foods.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 14 feb. 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super Courtyard. Tons of shopping and restaurants. Perfect location for Hartford attractions.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 14 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was great the staff, room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 14 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

S.

Le gustó: Limpieza, servicios
Clean quiet and comfortable.
Respuesta de Manager el 14 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

M Cecilia

Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 1 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

D

Viajó por negocios
No le gustó: Personal y atención
CT cold service
Poor service. TV didn’t work and my booked king turned into a queen. Once is enough at this place.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 30 ene. 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

10/10 Excelente

Theresa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 30 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Mediocre

James

Viajó con su pareja
No le gustó: Limpieza, servicios
Bathroom sink was clogged. Shower had no hot water. They literally charge you for everything . Awful experience
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 30 ene. 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Bueno

Patrick

Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 12 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Marriott

8/10 Bueno

jeremy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 12 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Marriott

10/10 Excelente

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 12 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Marriott

10/10 Excelente

Vanessa

Le gustó: Servicios
Very friendly and very clean
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager el 6 dic. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

Stephanie

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ops manager el 29 nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

6/10 Aceptable

Jennifer

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No breakfast included
I specifically booked this hotel after I narrowed down my search by hotels offering breakfast included and was extremely disappointed to find out that breakfast is NOT INCLUDED. The hotel said they couldn’t do anything. Do better Hotels.com and update your listing.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager el 17 nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

10/10 Excelente

Sukhvinder, Garden City Park

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Decent hotel, friendly staff. Plenty of Food options nearby.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 4 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Marriott

10/10 Excelente

Peter

Se hospedó 1 noche en octubre de 2023
Respuesta de Ops Manager el 29 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Aceptable

Ted

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 4 nov. 2023
Thank you for taking the time to provide a review. We strive to make everyone's stay a 10 out of 10. During your time at Courytard Farmington, what would have improved your stay at our property?We appreciate all the feedback as we constantly strive to improve.

10/10 Excelente

Donna

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 4 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Marriott

10/10 Excelente

cary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check-in was quick, friendly and efficient.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ops Manager el 21 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Catherine

Se hospedó 1 noche en agosto de 2023
Respuesta de Ops Manager el 12 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Aceptable

Stefan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
There was nothing unique about the property. Combined with a breakfast area that was small and a poor selection of breakfast choices this was not a stay for a better rating.
Se hospedó 5 noches en agosto de 2023
Respuesta de Ops manager el 24 ago. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

2/10 Terrible

Amanda

Se hospedó 2 noches en agosto de 2023
Respuesta de Ops Manager el 12 sept. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Ops Manager el 24 ago. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Andres

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quick clean and quite
Se hospedó 1 noche en agosto de 2023
Respuesta de Ops Manager el 19 ago. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Marriott

6/10 Aceptable

Deborah

Viajó con su pareja, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
Not much of a menu for the bistro. We are elderly and had a hard time walking to a restaurant. The ice machine on 2nd floor wasn’t working.
Se hospedó 2 noches en agosto de 2023
Respuesta de Ops Manager el 19 ago. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Courtyard Marriott

10/10 Excelente

Elizabeth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was well appointed and quiet. The lobby has a Starbucks. The fitness room was clean with multiple machines.
Se hospedó 1 noche en agosto de 2023
Respuesta de Ops Manager el 7 ago. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Courtyard Hartford Farmington.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Mediocre

Judith

Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk staff did not know how to accommodate us because we arrived early for check-in. They could have had crew clean a room for us, but did not know how to do that. The breakfast lady was very rude and seemed like we were bothering her for a cup of coffee. No air conditioning in lobby, cafe area! What's up with that! Room was okay but we had ants in the bathroom! Notified front desk, he accually said "that is a maintenance problem". No kidding! Seemed completely uninterested. And, 6 cars were broken into on one of the evenings we were there, our car was thankfully okay. We have a Courtyard hotel in our town that is a place where our family stays when visiting us, and it is much better than this. I believe you have a management issue. We, nor any of our family will never stay at this hotel again. For as expensive a night our room was, very poor accommodations.
Se hospedó 4 noches en julio de 2023
Respuesta de Ops Manager el 3 ago. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard and not the service our staff is trained to provide.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent services issues from occurring in the future and will review this with the staff members directly.Again, Thank you for taking the time to provide feedback and we apologize sincerely for the experience you had during your stay.I wish you the best on your future travels.

4/10 Mediocre

Michael

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Sink was cracked with sharp edges. Dirt in corners of bathroom. Loud music at. midnight kept me awake. No free breakfast or coffee provided. I do not plan to stay at Marriott again.
Se hospedó 2 noches en julio de 2023
Respuesta de Ops Manager el 31 jul. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area

8/10 Bueno

Maureen

Le gustó: Personal y atención
Se hospedó 1 noche en julio de 2023
Respuesta de Ops Manager el 30 jul. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and we will take this feedback to ensure your next stay is a 10 out of 10. I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Aceptable

DIANE

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Condition of Bathroom
I was disappointed with the condition of the bathroom. The ceiling had water damage and it looked like the paint was going to fall off at any time. Then we noticed ants on the bathroom floor. We kept our travel bags on the chairs in hopes that none would end up in our bags. I have stayed at this location numerous times in the past and was really caught off guard at what I saw. I did let the teller at the front desk know about the ants as I was leaving.
Se hospedó 2 noches en julio de 2023
Respuesta de Ops Manager el 30 jul. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and we will take this feedback to ensure your next stay is a 10 out of 10. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Bueno

Alexandria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No air conditioning in lobby , or food area. Ice machine not working. Front desk told me to try the other floors for ice.
Se hospedó 1 noche en julio de 2023
Respuesta de Ops Manager el 30 jul. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and we will take this feedback to ensure your next stay is a 10 out of 10. I hope you choose to stay with us again when your travels bring you back to the area.