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Newcastle Jesmond Hotel

Propiedad de 3.0 estrellas

Elige las fechas para ver precios

Opiniones

8,0 de 10
Muy buena

Servicios principales

  • Estacionamiento incluido
  • Wifi gratuito
  • Lavandería

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NE1 City Studios & Apartments

Centro de la ciudad de Newcastle
  • Cocina
  • Wifi gratuito
  • Lavandería
  • Estacionamiento disponible
5.6 de 10, 22 opiniones
El precio actual es de US$ 77
US$ 92 en total
impuestos y cargos incluidos
25 may. - 26 may.
NE1 City Studios & Apartments
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8.6 de 10, Excelente, 1.170 opiniones
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impuestos y cargos incluidos
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Políticas

Check-in

Horario de check-in: de 16:00 a 23:30

Check-in anticipado sujeto a disponibilidad

Cargo por check-in anticipado: GBP 35

Check-in sin contacto

Check-out

Check-out antes de la(s) 10:00

Check-out sin contacto

Check-out después de hora sujeto a disponibilidad

Cargo por check-out después de hora: GBP 35

Check-out exprés

Instrucciones especiales para el check-in

Esta propiedad no cuenta con recepción.

Los huéspedes recibirán un correo electrónico en un plazo de 72 horas antes de su llegada con instrucciones para hacer el check-in y el código de acceso; el acceso será por una entrada privada.

No es posible hacer el check-in después de hora en esta propiedad.

Antes de tu llegada, debes completar el registro en línea a través de un enlace seguro.

Se te pedirá que proporciones a la propiedad una copia de tu pasaporte después de la reservación.

La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Métodos de ingreso

Código de acceso y entrada privada

Mascotas

No se aceptan mascotas

Niños y camas adicionales

Los niños son bienvenidos.

La estadía de niños de hasta 3 años es gratuita siempre que compartan la habitación del padre, de la madre o del tutor legal y utilicen las camas existentes.

Tipos de pago de la propiedad

Información importante

Cargos

Se te solicitará que pagues los siguientes cargos en la propiedad, que podrían incluir los impuestos aplicables:

  • Depósito: GBP 35 por hospedaje, por estadía.
  • Al momento de hacer check-in, se solicitará un depósito por daños de GBP 35.

Incluimos todos los cargos que nos proporcionó la propiedad.

Extras opcionales

  • Cargo por check-in anticipado: GBP 35, sujeto a disponibilidad.
  • Cargo por check-out después de hora: GBP 35, sujeto a disponibilidad.

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales y una tarjeta de crédito en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Esta propiedad acepta tarjetas de crédito; no se acepta efectivo.
Las medidas de seguridad de la propiedad incluyen extintor de incendios

Información adicional

Esta propiedad no dispone de ascensor
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Algunas actividades o instalaciones pueden tener acceso limitado. Se invita a los huéspedes a ponerse en contacto con la propiedad utilizando los datos de contacto que aparecen en la confirmación de la reservación.

Preguntas frecuentes

¿Newcastle Jesmond Hotel acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Newcastle Jesmond Hotel?

El estacionamiento es gratuito en esta propiedad. El estacionamiento en los alrededores también es gratuito.

¿A qué hora es el check-in en Newcastle Jesmond Hotel?

Horario de check-in: 16:00-23:30. Es posible hacer el check-in antes de hora por GBP 35, sujeto a disponibilidad. No es posible hacer el check-in después de hora.

¿A qué hora es el check-out en Newcastle Jesmond Hotel?

Check-out: 10:00. Es posible hacer el check-out después de hora por GBP 35, sujeto a disponibilidad.

¿Dónde se encuentra Newcastle Jesmond Hotel?

En Jesmond, este hotel se encuentra a 15 minutos a pie de Campo de críquet Jasmond y Jesmond Dene Park. University of Newcastle-upon-Tyne y Parque de Exposciones también se encuentran a 2 km. Estación West Jesmond se encuentra a 7 minutos caminando, y Estación Ilford Road se encuentra a 15 minutos a pie.

Opiniones

Opiniones de

8,0

Muy bueno

8,4

Limpieza

9,0

Ubicación

8,6

Personal y atención

8,0

Estado de la propiedad e instalaciones
Evaluación: 10 - Excelente. 92 de 268 opiniones
Evaluación: 8 - Bueno. 108 de 268 opiniones
Evaluación: 6 - Aceptable. 36 de 268 opiniones
Evaluación: 4 - Mediocre. 14 de 268 opiniones
Evaluación: 2 - Terrible. 18 de 268 opiniones

Opiniones

Opinión verificada

4/10 Mala

Vincent

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Very poor 1 star

Booked and paid for breakfast. No food available all closed down looks like a derelict building. No staff. Keyless entry good. But oh my god how many texts and duplicate emails from the owners about getting in. Checking out and give us a review. No staying again.
Se hospedó 2 noches en octubre de 2022
Opinión verificada

4/10 Mala

Martin

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención

Non refundable damage charge

Nothing wrong with the room however i had to pay an additional mandatory charge of £12.50 for an non refundable damage waver prior to check in which I was not made aware of prior to booking. Most hotels I have been too put a charge agaist your card which is refunded on check out but not this hotel. This additional charge needs to be reflected in the price when booking
Se hospedó 1 noche en septiembre de 2022
Opinión verificada

4/10 Mala

Rebecca

No le gustó: Personal y atención

Marie celeste

Change of owner not communicated prior to stay, nor how to check in. I had to phone several numbers to find this out.Room very small, we never saw any other guests (were we tho only ones). Coffee and tea provided but no milk and no refresh of supplies during our stay. No housekeeping. Tiny room, basic bathroom. On the plus side when I did get through to the number full details on check in were provided and the 2 staff members who were there that day were helpful.
Se hospedó 2 noches en septiembre de 2023
Opinión verificada

8/10 Buena

Dawn

Le gustó: Comodidad de la habitación
No le gustó: Limpieza

Nice hotel, great location

We booked this hotel for gnr, the location is brilliant, buses run past front of hotel, 5 min walk to metro, plenty of shops and bars close by ,city centre close by, 15 min walk. limited parking on site if available.the coded entries are good, never saw a staff member, all pleasantly decorated throughout, our room was on 4th floor, nice and cosy, well equiped with iron and board, hairdryer, tv. Kettle with tea and coffee.Even complimentary toiletries. Bathroom was a wet room, plug hole was full of clumps of hair and toilet seat lid was broken at hinges. And the tv got no reception.
Se hospedó 1 noche en septiembre de 2022
Opinión verificada

6/10 Aceptable

Christine

No le gustó: Personal y atención

Weekend jaunt.

It served its purpose but I wouldn't stay again. On site parking was a bonus. Bed not very comfortable and creaked! Sheets too small for the bed. 2 lights bulbs out. No teaspoons to make tea. No glass in the bathroom. Little things but inconvenient. Expensive for bed and no breakfast. Still waiting for refund of deposit!
Se hospedó 2 noches en septiembre de 2022
Opinión verificada

2/10 Terrible

Joan

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Unimpressed

Awful, firstly i couldn't get into my room and there is no reception you are sent codes to enter, it didn't work, it took over an hour before someone responded to my messages and answered the phone. It was then dealt with promptly and i was moved to another room. In my room there was a dirty towel hanging in the bathroom, the toilet couldn't fill it was running all night, very annoying and then my kettle didnt work.
Se hospedó 1 noche en septiembre de 2022
Opinión verificada

6/10 Aceptable

P

No le gustó: Personal y atención, comodidad de la habitación

A bit of a moan

No staff available at this hotel - all key codes - but before we were allowed access I had to pay £12.50 as a damage waiver which I am still waiting to have it paid back. I have emailed the hotel but am still waiting ( 3 days ) for a response. It would have been nice to know when we booked that this was going to happen when we booked. The stay itself was just OK. Finding a bag of laundry in the room was a surprise but there was nobody to hand it to so we left in what used to be reception. Banging doors throughout Friday night didn't help in getting a nights sleep. How this ' hotel ' could resolve any real problems with noisy guests or other issues I have no idea. It wasn't a disaster but we would never consider staying there again.
Se hospedó 2 noches en julio de 2022
Opinión verificada

4/10 Mala

Karma

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Do not book!

We would never have booked this hotel if it was made clear that it was staff less and also that the hotel was under construction, hassle from the minute we arrived at the property regarding codes to get into the hotel then codes to get into the room! The place was covered in dust due to the construction I have left the hotel very ill due to this as I have sever asthma! The place is very run down outside and inside we didn’t have any large/regular size towel when arriving had to phone 4 different times to get this sorted we got hung up on 3 times! Room was far too hot only a old broken fan to cool the room down will definitely not be back nor will I recommend this either very disappointed & the fact we got a email saying they pay £20 Amazon voucher for 5 star reviews just shows how desperate they are for this
Se hospedó 3 noches en agosto de 2022
Opinión verificada

4/10 Mala

Jenni

No le gustó: Servicios, estado de la propiedad e instalaciones
We didn't have a good experience with this property. When I booked I chose it as it had breakfast & good reviews. We found out a couple of days before the stay that it had changed ownership and was now 'staffless'. I only discovered there was no breakfast after phoning up when I got no reply to my message about dietary requirements. I was also faced with an extra £13 nonrefundable damage waiver fee before they'd release the check in codes. On the listing it said there was a refundable security deposit. They hadn't changed their Expedia listing at all. I am still waiting for the return call I was promised regarding a partial refund due to booking a service that wasn't provided and facing extra fees not agreed at booking. The room itself was very small, very tired looking, extremely hot & needing some tlc. Someone had clearly painted the ceiling at some point as there were flecks of white paint over the headboard, wall paper etc and the file telling us about all the non existing breakfast and room service was filled with flakes of dry paint. There was no toilet roll in the room. We messaged the owners (all communications were via WhatsApp) and they said they'd sort it. An hour later they called with the room code for an adjacent room so we could take their toilet roll. The bathroom is a wet room style so after showering you spend the rest of the night stepping into a puddle everytime you go to the toilet. The cleaner obviously never cleans behind the bathroom door either...
Se hospedó 2 noches en junio de 2022
Opinión verificada

6/10 Aceptable

maria

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación

hotel bien situado

Aunque la habitación era excesivamente pequeña ese no fue el problema, el primer día goteaba el radiador del baño y lo solucionaron poniendo una toalla en el suelo durante los 7 días de estancia que estuvimos. La lampara del escritorio no funcionaba y lo avisamos el primer día, pues tampoco se pudo solucionar en 7 días Por lo demás esta muy bien situado y lo mejor son las sabanas de algodón egipcio de la cama
Opinión verificada

2/10 Terrible

Sue

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Not what is seems Jesmonds worst accommodation

This is not a hotel it is rooms via unknown bandb operator no reception no food had to pay an insurance premium and have ID verification this was not good and won't be going again and if this is the way forward for hotel stays won't be going anywhere like this and will use known hotel chains like Travelodge or Premier Inns which have excellent friendly service. This type of accommodation is no good for anyone without technology.
Se hospedó 2 noches en julio de 2022
Opinión verificada

4/10 Mala

matthew

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
I stayed here last year and it was excellent ,this year it has gone staff less and it was not the best ,no milk in the room for re and coffee and the old dining area is now just a storage for equipment ,I was greeted by a security guard eating a keebab when I arrived ! Change from September to July is not good ,it’s a shame as it was amazing last year
Se hospedó 1 noche en julio de 2022
Opinión verificada

2/10 Terrible

Ian

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First time using this property and 'Luke Stays'. There are no staff at this property it is all\done by entry codes. On arrival there were no spaces left in the rear car park even though I was told there would be parking. The whole area is permit parking so trying to find a place to park is really quite difficult. Not what you need after a 100 mile drive and at 9.00 pm. Trying to enter the building from the car park (to drop the bags off) there was an unusual coded door lock that was not included in the pre visit video's. Entry by the code pad at the front door was okay and the code given was as notified in pre visit information. However, we could not find the key box that contained our key to the room. The room lock was not part of pre visit information and we were looking for a key lock that actually wasn't there. After nearly half an hour and in a fit of despair my partner found there was a key pad on the room door (it was really quite difficult to make the numbers appear - it already must be suffering from use). After several attempts as the touch pad didn't always recognise the touch, we gained access. The rooms were tiny; there was dust behind the bathroom door (clearly never been cleaned with bathroom door shut); the room was very hot - even with window wide open; bed was two singles pushed together and really quite uncomfortable. I particularly object to the paperwork to be completed in advance and the hided cost of the damage waver. Iwill avoid in future.
Se hospedó 2 noches en junio de 2022
Opinión verificada

10/10 Excelente

Claudia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It’s was fine bed wasn’t very comfortable could do with more toilet roll
Se hospedó 2 noches en mayo de 2022
Opinión verificada

2/10 Terrible

Jennifer

Do not book!

We arrived and could not gain access to the hotel.The door was boarded up and the hotel was empty.Having spoken to staff at the neighbouring hotel, we were not the first people that day that had the same issue.Seemingly the hotel had been having issues with staff.i am awaiting a response and a refund.Do not book this hotel!!!!
Se hospedó 1 noche en abril de 2022
Opinión verificada

2/10 Terrible

Julie

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Hotel we booked did not recognise our reservation

We never checked in as we were unable to We rang several times and the system did not recognise our confirmation code We also tried chat bot and it stated it could not help but would find someone who could We waited over an hour and never heard anything so we drove back home to Nottingham
Se hospedó 1 noche en abril de 2022
Opinión verificada

6/10 Aceptable

Malcolm

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel but the rooms were cold
Se hospedó 1 noche en febrero de 2022
Opinión verificada

6/10 Aceptable

Peter

Overnight stay

I was disappointed with the hotel. I expected shower gel and shampoo in the bathroom which is standard in most hotels these days. Also there was no complimentary water in the room. I was given a bottle on request. Overall I wouldn’t stay at this hotel again. I didn’t have breakfast as the ambience of the restaurant didn’t feel right.
Se hospedó 1 noche en diciembre de 2021
Opinión verificada

10/10 Excelente

Daniela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Cosy room

Cosy room and very clean
Se hospedó 1 noche en diciembre de 2021
Opinión verificada

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a great hotel and brilliant staff, I would stay here again
Se hospedó 1 noche en diciembre de 2021
Opinión verificada

8/10 Buena

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

What was needed.

A place to sleep with breakfast, tick Bit noisy but otherwise fine Lovely staff
Se hospedó 1 noche en octubre de 2021
Opinión verificada

2/10 Terrible

Caroline

I'm so disappointed with this hotel....i booked to stay at this hotel with a friend...we had 2 separate rooms... unfortunately my partner on that Monday had a heart operation....so obviously I contacted the hotel through the email that was sent to me..... i followed the link to cancel my booking... explained what had happened... that i had to cancel... which the manager acknowledged and was sorry to hear about my partner.... i then saw on my bank account that i was charged... rang the hotel....the manager denied i emailed him..sent him our correspondence... totally ignored me.....😡😡
Se hospedó 2 noches en octubre de 2021
Opinión verificada

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Really good hotel, outstanding value for money, the service was first class even cooked my breakfast one hour earlier than the official start time, can’t fault the place at all
Se hospedó 1 noche en octubre de 2021
Opinión verificada

4/10 Mala

Sean

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Old and tired, bathroom smelled of damp and door was mouldy. No shampoo or shower gel provided. Location was good and
Se hospedó 1 noche en septiembre de 2021
Opinión verificada

10/10 Excelente

Suzanne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

Lovely little hotel

I was travelling alone and felt safe and looked-after at all times. Room was small and immaculate, with everything I needed in it. Great breakfast and friendly and welcoming staff
Se hospedó 1 noche en agosto de 2021