Áreas de la propiedad
Ver disponibilidad

Opiniones sobre Grand Hotel Gosforth Park

4 out of 5
Grand Hotel Gosforth Park
High Gosforth Park, Newcastle-upon-Tyne, England

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 410 de 1001 opiniones" "
Evaluación: 8 - Bueno. 351 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 135 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 67 de 1001 opiniones" "
Evaluación: 2 - Terrible. 38 de 1001 opiniones" "

8,2/10

Limpieza

8,4/10

Personal y atención

8,0/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Amir

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice, quiet and clean room. Very helpful and welcoming staff. Very nice and clean spa and pool.
Se hospedó 10 noches en abril de 2024
Respuesta de Ian Nicholls. Front Office Manager el 21 may. 2024
Dear Amir, Thank you for your feedback. Lovely to hear you found everything to your requirements and a good northeast welcome from the staff you met. We hope to welcome you again to the Grand Hotel Gosforth park in the future.

10/10 Excelente

Kenneth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel. Beautiful walk into town centre. Really loved our stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 19 may. 2024
Dear Kenneth, Thank you for your feedback and score. Lovely to hear you had an enjoyable stay. We hope to welcome you again in the future to the Grand Hotel Gosforth Park.

8/10 Bueno

Christine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff friendly, good parking unfortunately was not told about the charge and didn’t notice the signs. Food good.
Se hospedó 2 noches en mayo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 19 may. 2024
Dear Christine, Thank you for your feedback. Nice to hear you had an enjoyable stay. Not sure which signs? We do have number of signs for both the car park and leisure club around the hotel. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

8/10 Bueno

Jago, London

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
More parking would be an improvement but I regularly choose to stay at the hotel as it’s comfortable, clean, the staff are friendly and it’s good value for money
Se hospedó 1 noche en mayo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 14 may. 2024
Dear Jago, Thank you for your feedback and score. We have parking for over 300 cars, and occasionally can get busy. We look forward to welcoming you again to the Grand Hotel Gosforth Park in the future.

8/10 Bueno

Danielle

Viajó por negocios
Super friendly staff. Nice big room with comfy bed. Only thing missing was there was no plug sockets by the bed so had to charge my phone on the table by the mirror - meant I had to actually get out of bed to turn off my alarm and couldn’t scroll through my phone in bed while it was low on battery. Otherwise couldn’t fault it
Se hospedó 1 noche en mayo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 14 may. 2024
Dear Danielle, Thank you for your feedback. Unfortunately the only sockets at the bed are fitted with lamp plugs only, and you would have to use the plugs at the desk, guaranteeing that you wouldn't fall asleep after having to get up and silence the alarm. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location good hotel. Gym shuts at 7pm which is early especially as you have to pay £5 entry. The buffet shut at 9:30 and is £12 on pre book £16.50 on the door. Didn’t know this information. The room in my three day stay wasn’t turned down my colleague bedroom was.
Se hospedó 3 noches en abril de 2024
Respuesta de Ian Nicholls. Front Office Manager el 14 may. 2024
Dear James, Thank you for your feedback. The gym during the week closes at 20:00 with last entry 45 minutes before closing. We now charge for the gym to keep our room rates competitive. Breakfast is served though the week from 06:30 until 09:30. Bedrooms are only serviced if the guest puts the service my room card on the door, which I assume your colleague would have done for their room to be serviced. We hope to welcome you again in the future to the Grand Hotel Gosforth Park.

10/10 Excelente

Kathryn, Cincinnati

Se hospedó 2 noches en abril de 2024
Respuesta de Ian Nicholls. Front Office Manager el 19 may. 2024
Dear Kathryn, Thank you for your feedback score. We hope to welcome you again in the future to the Grand Hotel Gosforth Park.

8/10 Bueno

Gareth

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Another great stay here. Although the gym use is no longer included in the room price.
Se hospedó 1 noche en abril de 2024
Respuesta de Ian Nicholls. Front Office Manager el 28 abr. 2024
Dear Gareth, Thank you for your feedback and score. To keep our room rates competitive we have now started to charge for the gym. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

charlotte

Se hospedó 1 noche en abril de 2024
Respuesta de Ian Nicholls. Front Office Manager el 14 may. 2024
Dear Charlotte, Thank you for your feedback score. We hope to welcome you again in the future to the Grand Hotel Gosforth Park.

6/10 Aceptable

Joshua

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
Dated & noisy
Se hospedó 1 noche en abril de 2024
Respuesta de Ian Nicholls. Front Office Manager el 9 abr. 2024
Dear Joshua, Thank you for your feedback score. The hotel; dates back to the late 60's and hopefully you noticed that all our public areas have been refurbished, once completed we commence our next phase of bedroom refurbishments. With regards to any noise if reported we can investigate and rectify. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

Paul

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 9 abr. 2024
Dear Paul, Thank you for your feedback score. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

mark

Le gustó: Limpieza, personal y atención
ok
Se hospedó 1 noche en marzo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 9 abr. 2024
Dear Mark, Thank you for your feedback score. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

Sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good service. Efficient and knowledgeable staff. Easy access to public transportation if needed. Access to motorways easy.
Se hospedó 6 noches en marzo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 9 abr. 2024
Dear Sandra, Thank you for your feedback and score. Lovely to hear you enjoyed your stay and a good Northeast welcome form the knowledgeable staff you met during your stay.We look forward to welcoming you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

maria

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I just love staying here, staff are lovely, the food and spa is great
Se hospedó 1 noche en marzo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 22 mar. 2024
Dear MariaThank you for your feedback. Lovely to hear you had an enjoyable stay and a good Northeast welcome from the staff you met. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

Thomas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were really friendly and very helpful, rooms and facilities were excellent. Definitely stay here again
Se hospedó 1 noche en marzo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 22 mar. 2024
Dear ThomasThank you for your feedback. Nice to hear you had an enjoyable stay and a good Northeast welcome from the staff you met. We hope to welcome you again in the future to the Grand Hotel Gosforth Park.

10/10 Excelente

Susan

Se hospedó 2 noches en marzo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 9 abr. 2024
Dear Susan, Thank you for your feedback score. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good all round hotel
Se hospedó 4 noches en marzo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 18 mar. 2024
Dear John, Thank you for your feedback and score. Nice to hear you found us a good all round hotel. We hope to welcome you again in the future to the Grand Hotel Gosforth Park.

4/10 Mediocre

Leanne

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Ian Nicholls. Front Office Manager el 16 mar. 2024
Dear Leanne Thank you for your feedback score. We hope to welcome you again in the future to the Grand Hotel Gosforth Park.

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
So far all is going well. Check in was easy though parking was slightly harder. Room was larger than we expected. Quiet, comfortable and cool.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 16 mar. 2024
Dear John Thank you for your feedback. Nice to hear you found the hotel to your requirements.We hope to welcome you again in the future to the Grand Hotel Gosforth Park.

10/10 Excelente

Gurdabar

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Free parking easy to find and easy access
Se hospedó 1 noche en marzo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 12 mar. 2024
Dear GurdabarThank you for your feedback and score. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

8/10 Bueno

Delphine

Le gustó: Personal y atención
Shower should point down not at wall opposite. Tv aerial not working
Se hospedó 3 noches en marzo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 12 mar. 2024
Thank you for your feedback and score. I shall have maintenance check the shower as head is adjustable. We did have an issue with our TV reception, which was an external issue outwith the hotels control. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

e j

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 12 mar. 2024
Dear Elizabeth, Thank you for your feedback and score. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

4/10 Mediocre

Craig

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Was ok, we bought a budget room so we got what we expected, bathroom was a bit dirty, bedding had orange stains on it, radiator sounds like it’s came straight off a Boeing 737, wallpaper sadly was ripped all across the room, the bed frame was in two parts but didn’t align meaning the mattress wasn’t flat. Desk manager was very welcoming, hotel lobby is immaculate and lovely, unfortunately the rooms just weren’t good enough
Se hospedó 1 noche en marzo de 2024
Respuesta de Ian Nicholls. Front Office Manager el 6 mar. 2024
Dear CraigThank you for your feedback. I am sorry to hear you had some issues with your room. I shall have our housekeeping and maintenance team check and rectify any issues. Thank you for letting me know. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

Lee

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Great value as always - prices aren’t over inflated
Se hospedó 1 noche en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear LeeThank you for your feedback score. We hope to welcome you again to the Grand Hotel Gosforth Park in the near future.

8/10 Bueno

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
I enjoyed my stay but I feel even though it is an old property some refurbishment would not come amiss. The car park is full of holes and desperately needs some work doing on it. Coffee supply at breakfast needs reviewing, especially on weekends when it is busy. But the room was nice, clean and warm and we found it quiet even though it seemed to be very busy.
Se hospedó 3 noches en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear RichardThank you for your feedback. We have been busy with our refurbishment of public areas, which once completed we commence our next phase of bedroom refurbishment. The car park we are awaiting an external company to start repairs shortly. We hope to welcome you again in the future to the Grand Hotel Gosforth Park.

10/10 Excelente

Jacob

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear JacobThank you for your feedback score. We look forward to welcoming you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

Darren

Se hospedó 1 noche en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear Darren, Thank you for your feedback score. We hope to welcome you again to the Grand Hotel Gosforth Park in the near future.

10/10 Excelente

Corinne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Another pleasant overnight stay in this hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear Corinne, Thank you for your feedback. Lovely to hear you had another pleasant stay. We hope to welcome you again to the Grand Hotel Gosforth Park in the near future.

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely great little break, staff are so friendly, happy and helpful, hotel is lovely & the food is too.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear Maria, Thank you for your feedback. Lovely to hear you had an enjoyable stay and a good Northeast welcome from the staff you met. We hope to welcome you again to the Grand Hotel Gosforth Park in the near future.

8/10 Bueno

Julie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely hotel
We initially booked a small double which in fact was very small- loose headboard, uneven bed base and very noisy radiator! After speaking to the lovely young man on reception he moved and upgraded our room straight away. Rooms are comfy although quite dated they are more than adequate for a 1 night stay. A little noisy from adjacent rooms but did not affect our stay- will most definitely return Thankyou
Se hospedó 1 noche en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear Julie, Thank you for your feedback. Glad to hear we were able to upgrade you to a different room than booked. We are in the process of completing the public area refurbishment, and then commence our next phase of bedrooms refurbishment. We hope to welcome you again to the Grand Hotel Gosforth Park in the near future.

8/10 Bueno

Ho Wan Sunny

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient
Se hospedó 2 noches en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear Ho Wan Sunny, Thank you for your feedback and score. We hope to welcome you again to the Grand Hotel Gosforth Park in the near future.

8/10 Bueno

Gareth

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really good as always.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear Gareth, Thank you for your feedback and score. Nice to hear you had another good stay. We hope to welcome you again to the Grand Hotel Gosforth Park in the near future.

4/10 Mediocre

Aimee

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Shower was not very warm; car park was terrible, not enough space and massive potholes. Room needed an update
Se hospedó 1 noche en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear Aimee, Thank you for your feedback. Any issues with temperature if reported at the time would be addressed. We have over 300 parking spaces, and are about to commence repairs in the car park when better weather. We are also just completing our public areas refurbishments, and then commence our next phase of bedroom refurbishment.

10/10 Excelente

Xun

Se hospedó 1 noche en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear Xun, Thank you for your feedback score. We hope to welcome you again to the Grand Hotel Gosforth Park in the near future.

10/10 Excelente

Corinne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Another excellent overnight stay in this hotel. I was given a free upgrade to a larger room, much appreciated.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear Corinne, Thank you for your feedback score. Lovely to hear you liked the complimentary upgraded room. We hope to welcome you again to the Grand Hotel Gosforth Park in the near future.

8/10 Bueno

Gareth

Viajó por negocios
Le gustó: Servicios, estado de la propiedad e instalaciones
Great room and gym for the price. Really nice staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear GarethThank you for your feedback and score. We hope to welcome you again to the Grand Hotel Gosforth Park in the near future.

6/10 Aceptable

Cliente verificado

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Room dropping apart. Aluminum window frames nearly coming out. Draws without handles, carpet torn.
Se hospedó 1 noche en febrero de 2024
Respuesta de Reception el 13 feb. 2024
Thank you for your review. Unfortunately, because you have posted this anonymously we are unable to check your reservation for the room number you stayed in so we can rectify this.Many Thanks

6/10 Aceptable

Peter

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Reasonable value
Great staff, big rooms, could do with a bit of tidying up. Food was average but the cost did not reflect this, it was high. My chips were hot but the pie was luke warm like you would get from Greggs after they have left it for 10-15 minutes.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ian Nicholls Front Office Manager el 28 feb. 2024
Dear Peter,Thank you for your feedback score. Nice to hear you had a good Northeast welcome from the staff you met during your stay. Sorry to hear you had an issue with your food, if reported to one of the servers, they would happily have been able to rectify. We hope to welcome you again to the Grand Hotel Gosforth Park in the near future.

8/10 Bueno

Steve

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Could be better.
The room I stayed in was not up to the normal standard. Excessive dust and old cup marks left on bedised tables which proves the lack of polishing and dusting going on.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ian Nicholls. Front Office Manager el 10 feb. 2024
Dear Steve, Thank you for your feedback and score. I m sorry to hear you had an issue with cleanliness. I have passed your comments to our housekeeping manager to address. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

8/10 Bueno

Peter

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Ian Nicholls. Front Office Manager el 8 feb. 2024
Dear Peter, Thank you for your feedback score. We hope to welcome you again in the future to the Grand Hotel Gosforth Park.

4/10 Mediocre

Roxana

Le gustó: Estado de la propiedad e instalaciones
Excellent Service and customer care.
We had a lovely stay . The staff were friendly and polite. The rooms were clean and the food amazing. I will definetely come back to stay at this hotel and i wohld recommend it to anyone who comes to Newcastle.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ian Nicholls. Front Office Manager el 8 feb. 2024
Dear Roxana, Thank you for your feedback. Its lovely to hear you enjoyed your stay and a good Northeast welcome from the staff you met during your stay. We look forward to welcoming you again to the Grand Hotel Gosforth Park in the future.

8/10 Bueno

Dawn

Le gustó: Limpieza, personal y atención
Stayed here couple of times. Decor dated needs modernised. steam room was off along with men changing room. Gentleman on reception lovely and friendly. Breakfast was standard.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ian Nicholls. Front Office Manager el 2 feb. 2024
Dear Dawn, Thank you for your feedback. We are just about to complete our refurbishment of the public areas and corridors, and then commencing our next phase of bedrooms. At present the steam room is awaiting a new door as previously damaged by another guest and is custom made off site. The gents changing rooms are having maintenance work and we have alternative facilities for guests. Lovely to hear you had a good Northeast welcome. We look forward to welcoming you again in the future to the Grand Hotel Gosforth Park.

10/10 Excelente

Marie

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Overnight B&B
Overnight bed and breakfast. Used leisure pool for a swim which was enjoyable. Breakfast was good but would have appreciated more fresh fruit selection.
Se hospedó 1 noche en enero de 2024
Respuesta de Ian Nicholls. Front Office Manager el 1 feb. 2024
Dear MarieThank you for your feedback. Lovely to hear you had an enjoyable stay. I shall pass your comments to our breakfast manager.

8/10 Bueno

Vince

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Ian Nicholls. Front Office Manager el 29 ene. 2024
Dear VinceThank you for your feedback score. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

8/10 Bueno

daniel

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good
Very pleasant. Ideal place to stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ian Nicholls. Front Office Manager el 27 ene. 2024
Dear Daniel, Thank you for your feedback. Lovely to hear you had a pleasant stay. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

Joanna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Considering the price, we expected a bare bones property but were very surprised. This is a quality hotel with indoor pool and hot tub. Clean comfortable and friendly staff
Se hospedó 1 noche en enero de 2024
Respuesta de Ian Nicholls. Front Office Manager el 27 ene. 2024
Dear JoannaThank you for your feedback. Nice to hear you enjoyed your stay and had the opportunity to use the leisure facilities. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

6/10 Aceptable

Calvin

Se hospedó 1 noche en enero de 2024
Respuesta de Ian Nicholls. Front Office Manager el 27 ene. 2024
Dear CalvinThank you for your feedback score. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

10/10 Excelente

Corinne

Le gustó: Personal y atención, comodidad de la habitación
Comfortable night and enjoyed use of the pool.
Se hospedó 1 noche en enero de 2024
Respuesta de Ian Nicholls. Front Office Manager el 27 ene. 2024
Dear Corinne, Thank you for your feedback. Lovely to hear you had a comfortable stay, and had the opportunity to use the leisure facilities. We hope to welcome you again to the Grand Hotel Gosforth Park in the future.

8/10 Bueno

Sandy

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good enough as a property but the mattress and pillows weren’t great, IMO. Everything else fine, but probably wouldn’t stay again based on the bed itself. It was clean enough, but pillows and mattress were too hard for me
Se hospedó 1 noche en enero de 2024
Respuesta de Ian Nicholls. Front Office Manager el 27 ene. 2024
Dear SandyThank you for your feedback. I'm sorry you found the mattress and pillows unsuitable. The room type booked do have smaller beds and thinner mattresses to our standard doubles, the pillows we could have changed if mentioned. Sorry to hear you wouldn't consider staying again for us to have the opportunity of you having a better experience.

6/10 Aceptable

Ailsa

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Ian Nicholls. Front Office Manager el 27 ene. 2024
Dear AilsaThank you for your feedback score. We hope to welcome you again in the future to the Grand Hotel Gosforth Park.