It was really clean and accomodation itself is alright but the main reason for this bad review is that the amenities inside were not as listed on the site and tbh one of the customer service people was not very sympathetic over the phone.
There was both no wifi (and no advance notice or really much help to this, the guy even told me to go to Hungry Jacks and use the wifi which frankly made me quite annoyed, that or use my own data - but the accommodation CLAIMS to have free wifi) and no hairdryer (this was okay, I called the line and whoever dealt with this was nice and dropped the hairdryer off outside the flat, and someone called later to check that it had arrived) and the check-in process was a bit confusing (the email I got showed a different address to where I actually stayed?).
Honestly it's fine if you do not have wifi (engineer away) but the consumer should know in advance because obviously it could have influenced where they chose to stay (also the site did claim to have a hairdryer too, property did not have one).
Also whoever stays here remember to bring shampoo, body wash etc. they only had soap.