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Opiniones sobre Catalina Motel Lake Macquarie

3 out of 5
Catalina Motel Lake Macquarie
211 Awaba Road, Toronto, NSW

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 66 de 135 opiniones" "
Evaluación: 8 - Bueno. 53 de 135 opiniones" "
Evaluación: 6 - Aceptable. 9 de 135 opiniones" "
Evaluación: 4 - Mediocre. 4 de 135 opiniones" "
Evaluación: 2 - Terrible. 3 de 135 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Benjamin

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love it had a pool there the room was nice and comfortable and 20 mins each way was so many things to see the beach the lake so will stay again when i have the chance love it thanks
Respuesta de Managers el 4 abr. 2024
Thanks Benjamin, We are so pleased to read your review. We appreciate you taking the time to share your positive experience with others. We look forward to you returning again.Cheers, Eleanor & Peter

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Managers el 8 feb. 2024
We appreciate you posting top scoring review for us.

4/10 Mediocre

Jocelyn

Viajó con su familia y niños pequeños
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The room was reasonably clean. However, there is no sink in the bathroom to wash your hands after using the toilet and brushing teeth, no bath tub and neither a powerpoint inside. There's no where to plug in when drying hair or shaving face. Really hard to put our phone on charge because there's only one powerpoint and its in the kitchen. Too small fridge for a family room.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Managers el 8 feb. 2024
We take your comments onboard, and wish to advise improvements are planned for that room. There is more than the one powerpoint in the room just to let anyone else know that may be reading this.

10/10 Excelente

Kathleen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very lovely place to stay across Christmas whilst visiting family. Extremely clean and tidy. Very lovely pool and bbq area. And the owners are lovely. Highly recommend.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Managers el 27 dic. 2023
Hi Kathleen,Thanks so much for your wonderful review, we love to hear great feedback as we do treat the motel as if it were our own, but we are just the Resident Managers.The Motel Owners are a local family who are a delight to work for, and we all continue to improve the property and maintain high standards. I will pass your comments onto our housekeeping team as they do deserve a pat on the back! Enjoy the rest of the festive season, Cheers, Peter & Eleanor

8/10 Bueno

Elizabeth

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Managers el 21 dic. 2023
Thank-you Elizabeth we are pleased you are happy with your stay at the Catalina Motel. We do appreciate you taking the time to rate us. Peter & Eleanor

10/10 Excelente

Trevor

Se hospedó 1 noche en diciembre de 2023
Respuesta de Managers el 8 feb. 2024
Thanks for the great review score

10/10 Excelente

Justin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great little place to stay. Have your own parking spot allocated to you. However, it looked like it was booked out with the car park being full and it was still very quiet. The room was clean and the bed was extremely comfortable. Best sleep I have had in a long time. Thank you
Se hospedó 1 noche en noviembre de 2023
Respuesta de Managers el 28 nov. 2023
Hi Justin,Thankyou for taking the time to review our motel, we're glad you had such a pleasant stay. We take great pride in the way it's presented and will pass your comments onto the cleaning staff who are always happy receiving such positive feedback.

10/10 Excelente

Barry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cleanliness of room, which had modern amenities, excellent lighting, comfortable bed and bedding, quiet location. Ladies would appreciate a full-length mirror, otherwise we were quite pleased with the unit.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Managers el 12 nov. 2023
Hi Barry, Thanks for your great feedback we appreciate you taking the time to review the motel, and let others know of your experience here.We hope you will return again someday.Kind Regards, Peter & Eleanor

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Managers el 16 oct. 2023
Hi James,We are pleased that you took the time to post a review, thanksPeter & Eleanor

10/10 Excelente

Diana

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The locality, quiet, cleanliness, polite service
Se hospedó 2 noches en agosto de 2023
Respuesta de Managers el 16 oct. 2023
Thank-you for the kind review of your stay in September.We appreciate you taking the time to provide feedbackCheers, Peter & Eleanor

10/10 Excelente

Kim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Managers el 16 oct. 2023
Thanks for your review Kim, albeit some time ago.We hope you will return again someday.Kind Regards, Peter & Eleanor

10/10 Excelente

Bob

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very comfortable room.
Se hospedó 1 noche en mayo de 2023
Respuesta de Eleanor el 2 jun. 2023
Thanks for your great review

10/10 Excelente

Megan

Se hospedó 1 noche en abril de 2023
Respuesta de Managers el 1 may. 2023
Thanks for a perfect score Megan, it's very much appreciated.Cheers, Peter & Eleanor

8/10 Bueno

Lynette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Peaceful
Se hospedó 3 noches en abril de 2023
Respuesta de Managers el 2 may. 2023
Thanks for taking the time to post your great review.Safe Travels,Peter & Eleanor

10/10 Excelente

Swee

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Conveniently located, dedicated parking bay, accommodating and flexible, we love this place and will be back
Se hospedó 2 noches en abril de 2023
Respuesta de Managers el 10 abr. 2023
What a delightful start to our day to read your kind words. Thanks for the great review, we look forward to welcoming you back again someday.Safe Travels, Peter & Eleanor

8/10 Bueno

Valerie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It wasn’t unique, but it was very pleasant.
Se hospedó 1 noche en abril de 2023
Respuesta de Managers el 4 abr. 2023
Hi Valerie, we are glad you were happy with your stay here at the Catalina Motel. Thanks for your review and safe travels. Peter & Eleanor

10/10 Excelente

Rad

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was exceptionally clean and the bed was very comfortable 😊
Se hospedó 1 noche en marzo de 2023
Respuesta de Managers el 14 mar. 2023
Thank-you for taking the time to post your great review, we hope you will return again someday....Cheers, Peter & Eleanor

8/10 Bueno

michael

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Pleasant and in good condition. Owner needs to find the owner of the barking dog and get something done.
Se hospedó 1 noche en febrero de 2023
Respuesta de Eleanor el 27 feb. 2023
We are glad you liked the motel, we have been continually upgrading and most recently had new floorcoverings installed.Thank-you also for bringing the barking dog to our attention as this is the first we have heard of it. We will endeavor to get to the bottom of this mystery mutt.Kind Regards,Eleanor & Peter

10/10 Excelente

Amanda

Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Recommend
Se hospedó 1 noche en enero de 2023
Respuesta de Eleanor el 27 feb. 2023
Thanks for your review of the Catalina Motel

10/10 Excelente

Suzy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean rooms with all the amenities you need. Very friendly and accommodating staff. Highly recommend this motel.
Se hospedó 1 noche en enero de 2023
Respuesta de Managers el 23 ene. 2023
Thank you so much Suzy for taking the time to post your great review. Much appreciated, Peter & Eleanor

8/10 Bueno

jacqueline

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Managers el 16 abr. 2024
Thanks Jacqueline, I must have missed your feedback as I do like to reply in a timely manner. We are glad you were happy with your stay.Kind Regards, Eleanor & Peter

10/10 Excelente

Stephen

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Lee-Anne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Barb

Le gustó: Limpieza
It was in a quiet area so good for sleeping
Se hospedó 1 noche en abril de 2022
Respuesta de Eleanor el 14 jun. 2022
Thanks Barb, We are in the business of selling "sleep" and do try our best to ensure every guest is comfortable and well rested. We do hope you will return again when in the area. Thanks for your comments.

10/10 Excelente

Noel

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Easy to find, clean spacious room, friendly staff.
Se hospedó 1 noche en febrero de 2022
Respuesta de Peter & Eleanor el 24 feb. 2022
Hi Noel, we are glad you shared your positive experience here with others - thankyou

10/10 Excelente

Milan

Le gustó: Personal y atención
Clean and comfortable Great friendly service and good location
Se hospedó 1 noche en febrero de 2022
Respuesta de Peter & Eleanor el 24 feb. 2022
Hi Milan, We appreciate your kind words, we always aim to please!

10/10 Excelente

Melissa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Just a quick stop for us here, but the room was clean and tidy and has all the room amenities we could ask for
Se hospedó 1 noche en enero de 2022
Respuesta de Peter & Eleanor el 24 feb. 2022
Thanks for taking the time to post a review for us, we are glad you were happy with the short stay in Jan.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We chose this placexas it was convenient for us. We were delighted to see that the room was soacious and clean.
Se hospedó 1 noche en junio de 2021
Respuesta de Peter & Eleanor el 21 jun. 2021
Thanks for your endorsement of our motel, we are glad you enjoyed the stay. Kind Regards, Peter & Eleanor

8/10 Bueno

david

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2021
Respuesta de Peter & Eleanor el 17 may. 2021
Much appreciated

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, servicios
Se hospedó 2 noches en abril de 2021
Respuesta de Peter & Eleanor el 17 may. 2021
Thank-you

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place for quick stay. Central to Lake Macquarie. Short walk to shops
Se hospedó 2 noches en febrero de 2021
Respuesta de Peter & Eleanor el 15 feb. 2021
We appreciate your comments - thanks

10/10 Excelente

Paul

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay
Great motel for either overnight or longer term stay. Beds are very comfortable and shower hot and roomy Great service from the staff as well
Se hospedó 1 noche en enero de 2021
Respuesta de Peter & Eleanor el 5 feb. 2021
Hi Paul, thanks for your great review, it is much appreciated.

10/10 Excelente

Matthew

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2021
Respuesta de Peter & Eleanor el 15 feb. 2021
Thanks for the great score!

2/10 Terrible

Zsolt

Se hospedó 1 noche en enero de 2021
Respuesta de Peter & Eleanor el 13 ene. 2021
We are disappointed to see the low score you posted, please always feel welcome to contact the managers if you have any issues whilst staying.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check in good value easyto locate great customer service
Se hospedó 2 noches en diciembre de 2020
Respuesta de Peter & Eleanor el 29 dic. 2020
Thanks so much for your great review

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
Facility tired. Shower over bath very yesterday. Hand basin and sink combined doesn’t comply. Clean though. Comparing with others in district over priced.
Se hospedó 1 noche en octubre de 2020
Respuesta de Owner el 20 oct. 2020
Thank you for taking the time to review the Catalina Motel. We are pleased to hear you found the room clean and are sorry it did not meet your expectations in other areas. Most of our rooms have a walk in shower so this might be more to your taste for the future, just simply request when booking. We appreciate the feedback will take on board your comments for future refurbishments. Kind regards, Brendan

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en octubre de 2020

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en octubre de 2020
Respuesta de Peter & Eleanor el 7 oct. 2020
Much appreciated

10/10 Excelente

Mark

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2020
Respuesta de Peter & Eleanor el 7 oct. 2020
Thanks for your great score!

8/10 Bueno

Angela, Forster NSW

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything I expected was available, except that it is away from the shops, but that makes for a nice quiet stay.
Se hospedó 2 noches en junio de 2020
Respuesta de Owner el 24 jun. 2020
Hi Angela, Thanks for taking the time to make this review, i hope you don't mind but i will make contact directly to discuss the Wifi score so we can try and rectify/improve with our internet suppliers. Kind Regards, Brendan

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great comfy hotel. We have stayed twice now when visiting friends at Toronto. Beds super comfy.
Se hospedó 1 noche en junio de 2020
Respuesta de Peter & Eleanor el 14 jun. 2020
Thanks for posting your review, we have just bought brand new pillow top beds for all our twin, family and disabled rooms.So glad you noticed!

8/10 Bueno

John

Le gustó: Limpieza
Free WiFi that limited until it’s not!
As advertised. An older motel but quite clean. Easy to find and quiet. Parking right at your door. Only thing is that they advertise FREE WiFi. However after using it less than half an hour it suddenly quit. Tried to log in again and found that we had used up our one gig of WiFi. Went to the office saying we have travelled the world and never found free!!! WiFi that was limited. They happily gave us another two gig which was enough, although we had to ask for more on the second day even though they promised more was added for both days. Really funny actually. They actually thought this was normal!!!!!! So just remember to ask for your extra gigs - they are quite happy to give it. Also no phone in room so you have to go up to the office (9am-9pm) to ask! :-)
Se hospedó 2 noches en marzo de 2020
Respuesta de Peter & Eleanor el 6 may. 2020
We appreciate you taking the time to post a review. When we advise our guests at reception where to locate the wifi password, most people are not interested in using ours as they mostly say they have their own data plans. Very rarely do we get any complaints about our setup, but your comments are valid and perhaps we do have room for improvement here (which is exactly the point of feedback). Kind Regards, Peter & Eleanor Managers

4/10 Mediocre

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Reasonably well located off from a busy street and a short drive from center of Toronto. Problem was noise within the motel between walls and from other patrons. Could hear my next door neighbor snoring and coughing through the walls through the night. Not pleasant. On the upside - the staff were attentive, responsive and good to deal with.
Se hospedó 1 noche en marzo de 2020
Respuesta de Peter & Eleanor el 19 may. 2020
Sorry for the delay in replying, we are assuming you may have been in a room that interconnects and we have since purchased some sound deadening high density foam that is now in place between the doors. We value all feedback and hope you will stay with us again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2020
Respuesta de Managers el 6 mar. 2020
We appreciate you taking the time to post a great score for the Catalina Motel. Kind Regards, Peter & Eleanor

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, good access, clean and tidy and value for money
Se hospedó 1 noche en noviembre de 2019
Respuesta de Peter & Eleanor el 2 ene. 2020
Thanks for your review we hope you will return in 2020.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay and very quiet area which was great
Se hospedó 2 noches en noviembre de 2019
Respuesta de Managers el 16 nov. 2019
We appreciate you posting a great review for us. Thanks Peter & Eleanor

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de Managers el 16 nov. 2019
Thanks for taking the time to review Catalina Motel Lake Macquarie. Sorry for the delay in acknowledging. Kind Regards, Peter & Eleanor

10/10 Excelente

Cliente verificado

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
You wont be disappointed staying here, great all round
Se hospedó 1 noche en octubre de 2019
Respuesta de Managers el 16 nov. 2019
Thanks for taking the time to review Catalina Motel Lake Macquarie, we appreciate your kind words. Sorry for the delay in acknowledging. Kind Regards, Peter & Eleanor

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2019
Respuesta de Peter & Eleanor - Managers el 21 sept. 2019
Thank-you