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Opiniones sobre Newark Liberty International Airport Marriott

4 out of 5
Newark Liberty International Airport Marriott
Newark International Airport, 1 Hotel Road, Newark, NJ

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 664 de 1151 opiniones" "
Evaluación: 8 - Bueno. 251 de 1151 opiniones" "
Evaluación: 6 - Aceptable. 106 de 1151 opiniones" "
Evaluación: 4 - Mediocre. 64 de 1151 opiniones" "
Evaluación: 2 - Terrible. 66 de 1151 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alfredo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
N a.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jeannette

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cerca de aeropuerto
Se hospedó 1 noche en abril de 2024
Respuesta de Executive Assistant el 27 abr. 2024
Dear Jeannette, Thank you for your review and the high rating. Traveling can be difficult enough, so we at the Newark Liberty International Airport Marriott strive to make it stress-free for all our guests! We are delighted to know that we exceeded all of your expectations and that our proximity to the airport was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again.Jevell Lock Executive Assistant

10/10 Excelente

Tatiana

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es perfecto para las personas que tienen escalas largas o vuelos muy temprano. El servicio fue bueno. Tienen un restaurante que vende pocas opciones de comer pero uno puede acomodarse a ello. Camas comodas. Los baños estan equipados con articulos de baño.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Noemi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nos gustó que está en el aeropuerto y eso nos facilitó nuestro vuelo
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Javier, XIXERELLA LA MASSANA

Se hospedó 1 noche en enero de 2024
Respuesta de Executive Assistant el 29 ene. 2024
Dear Javier, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Newark Liberty International Airport Marriott, and we look forward to welcoming you back soon. Jevell Lock,Executive Assistant

10/10 Excelente

Claudio

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel
Buen hotel. Cómodo.. habitación grande. Solo una lámpara que no funcionaba, lo que dejaba el cuarto demasiado oscuro. Checkin y checkout rápidos. Buen servicio de shuttle al aeropuerto.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Agustin

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 1 noche en febrero de 2023
Respuesta de Executive Assistant el 27 feb. 2023
Dear Agustin,It was a pleasure having you as our guest at Newark Liberty International Airport Marriott. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Jevell Lock Executive Assistant

10/10 Excelente

Ofelia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo muy bien
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Harry

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022
Respuesta de Executive Assistant el 29 jun. 2022
Dear Harry, it was a pleasure receiving your fantastic rating for Newark Liberty International Airport Marriott. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit. Alaina C Executive Assistant

10/10 Excelente

Alejandra, Álvaro Obregón

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tuvieron que cambiarme de hanitacion porque no servia la tv ni la cafetera
Se hospedó 2 noches en mayo de 2022
Respuesta de Executive Assistant el 25 jun. 2022
Dear Alejandra, thank you for the review of your stay at Newark Liberty International Airport Marriott. While we appreciate your perfect rating, we apologize for the maintenance issues with the in-room amenities in your room. However, we are pleased that our associates resolved this to your satisfaction and could change your room. Thank you again; we look forward to welcoming you back for a seamless experience. Alaina C Executive Assistant

4/10 Mediocre

Liliana

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2022
Respuesta de Executive Assistant el 4 may. 2022
Dear Liliana, thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Alaina C Executive Assistant

8/10 Bueno

Martin

Se hospedó 1 noche en abril de 2022

8/10 Bueno

Simon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

PETER

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy conveniente, limpio,amplio
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

CONCEPCION

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
EXCELNTE UBICACION
Buen lugar enfrente del aeropuerto. Tiene sus años pero en términos generales muy bien!!
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Adrian

Se hospedó 1 noche en diciembre de 2021

6/10 Aceptable

Vanessa

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Nada especial
Esperaba un poco mas de un hotel Mariott. Entre este hotel y otros de sector muy poca diferencia
Se hospedó 1 noche en diciembre de 2021
Respuesta de Executive Assistant el 26 dic. 2021
Dear Vanessa, we appreciate you choosing us and providing valuable feedback about your stay. Our goal is for each guest to leave completely satisfied, and we are sorry we did not meet this goal during your visit. We hope you will give us another opportunity to provide you with the outstanding experience you should always expect from us! Alaina C Executive Assistant

8/10 Bueno

Andreita

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Jaime

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
todo excelente
Se hospedó 1 noche en noviembre de 2021
Respuesta de Executive Assistant el 1 dic. 2021
Dear Jaime, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Newark Liberty International Airport Marriott, and we look forward to welcoming you back soon. Alaina C Executive Assistant

10/10 Excelente

Andry

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2021

10/10 Excelente

Enrique

Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Sergio

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy reservado
Se hospedó 1 noche en noviembre de 2021
Respuesta de Executive Assistant el 9 nov. 2021
Dear Sergio, we appreciate the fantastic review and we thank you for choosing Newark Liberty International Airport Marriott. Your comments were a pleasure to read; it is always nice having our devotion to service recognized and we are delighted you could enjoy our quiet, relaxing accommodations! Thank you once more for staying with us and we hope to serve you again in the future. Alaina C Executive Assistant

6/10 Aceptable

Juan Carlos

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Queja
No es culpa del hotel, pero en la madrugada llegaron grupos de personas haciendo escándalo y nos tocó Justo que fueran la habitación contigua y fue muy molesto.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Executive Assistant el 9 nov. 2021
Dear Juan, thank you for choosing our hotel and for taking the time to provide your feedback. We regret the disturbances from other guests of the hotel. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We hope the rest of your stay was satisfactory and that you will choose us again on your next visit to the area. Alaina C Executive Assistant

6/10 Aceptable

Silvia, SOUTH MIAMI

Viajó con su familia
Le gustó: Personal y atención, servicios
Tiene que mejorar en la limpieza, piso 2 tiene un mal olor.
Se hospedó 1 noche en octubre de 2021
Respuesta de Executive Assistant el 12 oct. 2021
Dear Silvia, thank you for choosing to stay with us and for sharing your concerns. Exceptional service for every guest is our highest priority, so we apologize for any cleanliness oversights in the common areas. This has been addressed with our team, and we hope you will give us another chance to provide you with a better experience the next time you return to our area. Alaina C, Executive Assistant

10/10 Excelente

Catalina Diaz

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
me gusto la ubicacion y limpieza. no me gusto que me interrumpieron antes del check out
Se hospedó 1 noche en septiembre de 2021
Respuesta de Executive Assistant el 4 oct. 2021
Dear Catalina, Thank you for sharing about your stay at Newark Liberty International Airport Marriott. We appreciate the kind comments regarding our convenient location and spotless property. We hope to welcome you back soon. Alaina C Executive Assistant

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
bell boy
Todo muy bien en habitacion, la cama muy comoda, buen servicio. El unico problema es que no hay quien ayude con las malestas para llevarlas o sacarlas del cuarto. Eso en un aeropuerto es MUY importante. Requeria ayuda y otros huespedes auxiliaron
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelent place and service, the beds are awsome. The only thing is that is really confusing to enter to the hotel.
Se hospedó 1 noche en julio de 2021
Respuesta de Executive Assistant el 6 oct. 2021
Dear Guest, thank you for choosing Newark Liberty International Airport Marriott. We are happy to know you loved our comfortable beds and outstanding service and that you had a fantastic stay. However, we regret your disappointment with our location. It was a pleasure having you, and we hope to see you soon. Alaina C, Executive Assistant

8/10 Bueno

Eduardo

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel cruzando al aeropuerto. Los cuartos muy buenos para descansar antes de un viaje . Lo único es que restaurante no está abierto los domingos a la hora de la comida . Solo desayuno y cena
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Efrén

Se hospedó 1 noche en julio de 2021

10/10 Excelente

Frederic

Se hospedó 1 noche en julio de 2021
Respuesta de GM el 7 jul. 2021
Dear Frederic, We appreciate the kind rating and are glad you enjoyed our hotel. We understand the importance of details that make up a great stay and are happy knowing our accommodations, excellent staff, and great location made your stay perfect. Located on the airport grounds, our newly updated hotel offers the perfect location for travelers to the area. We hope to see you again soon! Alaina C Executive Assistant

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es un hotel cómodo para cortas estadías, muy buena atención
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bueno hotel, pero pague para estar en el piso Concierge y disfrutar del salón Elite y estaba cerrado 😡
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo bien
Se hospedó 1 noche en junio de 2021
Respuesta de GM el 9 jun. 2021
Dear Valued Guest, It was a pleasure to welcome you to Newark Liberty International Airport Marriott! Thank you for mentioning how much you enjoyed our hospitality. Thanks for choosing us and we hope to see you again in the near future. Alaina C Executive Assistant

8/10 Bueno

Luis Miguel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel muy conveniente
Hotel conveniente porque está en el recinto del aeropuerto. Se puede caminar aunque no hay acceso directo desde el aeropuerto. Tiene shuttle 24 horas. Ideal para vuelos en la noche o temprano en la mañana. La habitación, aunque no era grande, era cómoda, con cafetera. Buena limpieza.Cama confortable. Regresaría sin duda.
Se hospedó 1 noche en abril de 2021

6/10 Aceptable

Karla

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Executive Assistant el 28 abr. 2024
Dear Karla, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Jevell Lock Executive Assistant

10/10 Excelente

MICHAEL, Berlin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Executive Assistant el 29 abr. 2024
Dear Michael, We are delighted you enjoyed your stay at Newark Liberty International Airport Marriott. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We look forward to your return whenever your travels bring you to New Jersey.Jevell Lock Executive Assistant

10/10 Excelente

Woeheoudama

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Executive Assistant el 28 abr. 2024
Dear Valued Guest, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Newark Liberty International Airport Marriott. We look forward to your return and wish you all the best with your future travels.Jevell Lock Executive Assistant

10/10 Excelente

Joan

Le gustó: Estado de la propiedad e instalaciones
Friendly staff, spacious lobby, super clean rooms
Se hospedó 1 noche en abril de 2024
Respuesta de Executive Assistant el 22 abr. 2024
Dear Joan, Thank you for choosing Newark Liberty International Airport Marriott during your recent visit to Newark. We are pleased to know that you enjoyed every aspect of your stay. We are particularly glad that you loved our refreshing accommodations and the excellent service provided by our devoted staff. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Jevell Lock Executive Assistant

6/10 Aceptable

Stephen

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Would have liked better guidance on how to get there. Arrived after mid-night at Newark and it turnout to be best to walk. Very little guidance on how to get there. Staff was good, but the building is a bit shabby.
Se hospedó 1 noche en abril de 2024
Respuesta de Executive Assistant el 17 abr. 2024
Dear Stephen, We appreciate you choosing us and providing valuable feedback about your stay. Our goal is for each guest to leave completely satisfied, and we are sorry we did not meet this goal during your visit. On a positive note, we are glad that you liked our associates. We hope you will give us another opportunity to provide you with the outstanding experience you should always expect from us!Jevell Lock Executive Assistant

10/10 Excelente

Janeen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Executive Assistant el 12 abr. 2024
Dear Janeen, Thank you for rating your stay at Newark Liberty International Airport Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Jevell Lock Executive Assistant

8/10 Bueno

Martin, Pasadena

Viajó con su familia
Great place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de Executive Assistant el 10 abr. 2024
Dear Martin, Thank you for choosing Newark Liberty International Airport Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Jevell Lock Executive Assistant

10/10 Excelente

Benjamin

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room quality was a 3, lobby and bar a 4. Great people!
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant el 7 abr. 2024
Dear Benjamin, Thank you for choosing Newark Liberty International Airport Marriott and for sharing your feedback. We are delighted to hear that you had a quality time at Aviation Grill and that you found our attentive service to your liking. However, we regret not meeting all of your expectations. Your comments are invaluable as they guide us in our continuous commitment to improvements. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Jevell Lock, Executive Assistant

10/10 Excelente

Faye

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Very clean property. Helpful and friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant el 3 abr. 2024
Dear Faye, Thank you for choosing Newark Liberty International Airport Marriott and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Jevell Lock Executive Assistant

8/10 Bueno

Philippe, San Mateo Tlaltenango

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice, comfortable & quiet rooms ! We thought we could just walk to the terminal which was certainly not the case: it is indeed very close but you would have to cross highway type roads !
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant el 1 abr. 2024
Dear Philippe, Thank you for sharing your feedback regarding your recent stay at Newark Liberty International Airport Marriott. We are delighted to hear that you found our proximity to the airport convenient for your travel plans. Ensuring a relaxing environment for our guests is a priority, and we are also pleased to know that our well-maintained accommodations met your expectations. We appreciate your understanding and look forward to welcoming you back again soon.Jevell Lock, Executive Assistant

2/10 Terrible

Thomas, Norwich

Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant el 20 abr. 2024
Dear Thomas, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Jevell Lock Executive Assistant

10/10 Excelente

Joanna

Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant el 19 abr. 2024
Dear Joanna, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Newark Liberty International Airport Marriott. We look forward to your return and wish you all the best with your future travels.Jevell Lock Executive Assistant

4/10 Mediocre

Daniel

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It is Newark, NJ. Not nice. Enough said.
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant el 29 mar. 2024
Dear Daniel, Thank you for sharing your feedback. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your experience. We hope you will allow us to restore your confidence in us on a future visit.Jevell Lock, Executive Assistant

4/10 Mediocre

Michael, Newton

Viajó por negocios
No le gustó: Personal y atención
First, the property is advertised as allowing for access from Newark (EWR) terminals on foot. This is NOT the case. There is no (safe) way to get to the hotel on foot. So you are left with a shuttle that is (per the posted signs) supposed to come every 15 minutes, and comes every 25-30 minutes, at least for the 2 days I was there. (Which is all that matters to me.). No apology, no explanation, and no attempt to rectify (how about a free snack or drink ?)
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant el 29 mar. 2024
Dear Michael, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the delay in shuttle service. This is not typical of our usual standard, and we regret not meeting your expectations. Your comment regarding the accessibility is duly noted. Rest assured, your concerns will be addressed appropriately to enhance the overall guest experience. We appreciate your suggestion regarding offering a complimentary snack or drink as a gesture of goodwill and hope to have the opportunity to restore your confidence in us on a future visit.Jevell Lock, Executive Assistant

10/10 Excelente

Edward

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Prices for sundries (snacks) were a little high
Se hospedó 2 noches en marzo de 2024
Respuesta de Executive Assistant el 25 mar. 2024
Dear Edward, Thank you for sharing your feedback regarding your recent stay at Newark Liberty International Airport Marriott. While we are delighted to hear that you enjoyed most aspects of your visit, we regret not meeting all of your expectations. We appreciate your sentiments regarding pricing and look forward to welcoming you back in the future. Jevell Lock, Executive Assistant