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Opiniones sobre Union Hotel

2.5 out of 5
Union Hotel
611 Degraw Street, Brooklyn, NY

Opiniones

6,2
Evaluación: 10 - Excelente. 171 de 1001 opiniones" "
Evaluación: 8 - Bueno. 268 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 200 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 164 de 1001 opiniones" "
Evaluación: 2 - Terrible. 198 de 1001 opiniones" "

7,2/10

Limpieza

7,0/10

Personal y atención

5,2/10

Servicios

6,4/10

Estado de la propiedad e instalaciones

4,2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Ron

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Mal
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Luis D

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2021
Respuesta de Olga, Union Hotel Team el 20 oct. 2021
Thank you for your recent stay and for taking the time to provide the rating.

8/10 Bueno

jorge

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2020
Respuesta de Union Hotel Team el 14 dic. 2020
Thank you so much for your recent stay, we appreciate your business and hope we will see you staying with us again. Regards.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en julio de 2020
Respuesta de Union Hotel Team el 15 jul. 2020
Thank you for your recent stay, we hope we will see you again. Warm regards!

10/10 Excelente

Mariam Yezin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente staff
Se hospedó 2 noches en octubre de 2019

8/10 Bueno

Andrea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
CALIFICACIÓN DEL 1 AL 10 .............. DOY UN 8
Muy buena atencion pero falto alguien que pueda hablar español , las habitaciones un poco pequeñas pero las camas muy comodas ,pero todo bien, espero q les pueda servir la recomendación.
Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2019

4/10 Mediocre

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
Se hospedó 1 noche en junio de 2019

8/10 Bueno

Leila

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bien ubicado en Brooklyn
El lugar está muy bien ubicado en Brooklyn y hay transporte público muy cerca. Lugares para ir de compras y restaurantes en Park Slope.
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

M.C., MADRID

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Acogedor, destacar el desayuno.
Hemos repetido el hotel, porque esta muy limpio y es agradable, y por supuesto por el desayuno del Station Coffee el cual es espectacular, el único inconveniente es que nos tocó una habitación muy pequeña, sin armario ni nada y si poníamos las maletas en el suelo ya no entrabamos.

10/10 Excelente

mara, mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel y excelente ubicacion
Cómodo a 2 cuadras del metro, el desayuno incluido en un bar a 2 cuadras rico personal amable y espectacular para empezar el día. Lugar cómodo linpio el único defecto el internet pésimo. Por el resto para invierno tiene calefacción así que el ambiente súper bien.

2/10 Terrible

Michael

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dirty not like pictures
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Kristin

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones
Our room was dirty, falling apart, felt unsafe and we killed a bug upon arrival
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

David

No le gustó: Limpieza, estado de la propiedad e instalaciones
Disappointing
Not good. Olga on reception was very nice and helpful. There was a problem with the WiFi in my room and she moved me immediately to another room. Overall the hotel is very worn and drab. Strong smell of weed in the corridors and loud parties running well into the night on several nights. Aircon was great and hot water worked well.
Se hospedó 10 noches en junio de 2023

10/10 Excelente

Dina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Always stay at the Union Hotel because I used to live in Park Slope and my adult daughter still does.
Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Bryan

Se hospedó 2 noches en mayo de 2023

2/10 Terrible

Rira

Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Lori Ann

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
This hotel is in very poor condition. The sheets were stained and had burn holes in them, the pillows were flat and also severely stained. The mattress had a hole down the middle of it with bent springs sticking up. The shower did not drain. There was only one small, thin towel provided and one bath mat. There was no room cleaning and we ran out of toilet paper.
Se hospedó 7 noches en junio de 2023

2/10 Terrible

Lester

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Filled with smoke, dirty hallways, no towels, no sheets, dirty pillows & blanket, no ac or heat, sensors broken off of other rooms, drug deals happening inside.
Se hospedó 2 noches en junio de 2023

4/10 Mediocre

Cristina

No le gustó: Limpieza, estado de la propiedad e instalaciones
Although; the hotel was close to the main avenues, I had concerns. I was a very late arrival and stayed for only a few hours. Bed sheets and comforter were not washed. The pillows were very dirty and very old. There was only one dirty towel in the bathroom.
Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Sandro

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wifi only available at frontdesk. with my phono absolutely no connection possible. no minimum comfort. Mold in the bathroom. location is ok. Union station is fine for traveling around. north manhatten/queens, south coney island. who undemanding could go in this hotel. definitly too expensive for this rate.
Se hospedó 7 noches en mayo de 2023

2/10 Terrible

Joonas

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Booked based on images, was not impressed when we arrived. The hotel had stained linens, and the springs inside the bed had definitely seen their best days a long time ago. Not a good sleep. The walls were like paper and the atmosphere was quite noisy. The hair dryer was broken and there was not even a holder for the toilet paper. Not worth the money, not worth the stay. This is not the place to go.
Se hospedó 2 noches en junio de 2023

4/10 Mediocre

Damien

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Michelle

Se hospedó 2 noches en junio de 2023

10/10 Excelente

Michelle

Se hospedó 2 noches en junio de 2023

8/10 Bueno

Robert

Le gustó: Limpieza
Really run down but clean. Staff often not present. But it’s in a great area and worthwhile if you get a good rate and you only need the room to sleep and shower..
Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Andrew

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This hotel sucks - don't stay here.
Definitely would NOT recommend staying here. As others have mentioned, the photos as advertised do NOT match the current appearance. My room was tiny, cramped, dirty, and only had one old, sad towel. There was no safe (as mentioned) and the shower amenities were in these weird, unmarked, mismatched bottles. I tried asking if I could switch rooms and was met with a gruff shrug and "what do you want me to do about it?" attitude from the guy at the front desk who obviously couldn't be bothered to give a crap. Will definitely never be staying here again.
Room looking out onto trash yard
No safe in the room as promised
One sad towel - that's it.
What are these random bottles? Loos like left behind by last guest
Se hospedó 2 noches en mayo de 2023

4/10 Mediocre

Jeavoni

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
POOR service, false advertisement- do not go here. This place is a garbage. Do not waste your money here. The sheets has blood and stains from human excrement all over it. The sheets had skin flakes on it. And the place reeked from cigarette smoke and feces. And the guy and the front desk was unprofessional and pretended not to know anything. It’s honestly better to sleep on the street beside a pile of garbage-that is way cleaner that inside the room. The bathroom has feces stains on the walls. Do not use the bathroom if you don’t want to get a fungus on your buttocks. There is no gym, no bar, it’s all lies. I almost had a heart attack, I was so shocked.
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Kyle, Buffalo

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
DO NOT STAY HERE!!! FALSELY ADVERTISED!!! Everything about the write-up and pictures are incorrect, except the picture of the street view of the hotel front and the fact that it is a good location. I walked into the lobby and thought I was at the wrong address—the walls had gauges, the carpet was filthy, and it was dark and sketchy. The dismissive front desk man was insulting, especially when I asked about the “self-parking” on the premises for a charge that was advertised “It’s cheap hotel - no parking,” he barked. I prayed for safety every time we used the elevator- it was filthy, jerky, and slow, AND there was no inspection certificate showing. We had paid for a standard double room, with two people, on the third floor, in advance, so we had to stay. Arriving on the third floor, we were consumed by the strong smell of weed and some very loud sexual activity down the hall. We opened the door to our room—the door barely opened, the bed took up the whole space, except for a narrow side table and a free standing wardrobe. There were holes/dents in the walls; both light fixtures were hanging by the chord (only one worked); the TV didn’t work; the “Egyptian cotton” sheets had cigarette burn holes all over and looked gross, but smelled clean. The bathroom was large, but dirty. Also only 1 pillow and 1 towel for a two-person room! There was not 24-hour security. The front desk was usually empty AND the front door did not lock!! DON’T STAY HERE!!

2/10 Terrible

TAMEIKA

No le gustó: Limpieza, estado de la propiedad e instalaciones
Groups of men standing outside, very predatory behavior. As a single woman traveler. I did not feel safe at all. The hotel smelled rancid, staled, damp and very stagnant. I’ve stayed at this hotel years before, I didn’t even stay in here for 5 min. The conditions really dropped in standards. Unacceptable.
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Sandor

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Whole day wasted horrible service no personel pres
Nasty stained dirty bed sheets pillows blankets and clocked toilet full of smoke on second floor as soon as you walk out the elevator marijuana(weed) odor and as you walk into the room cigarette smell front desk personal are not on time nor is anyone at the front desk to do the check in they have no personal (housekeeper) working just in case there is a need by a customer of new clean sheets horrible and disrespectful service their front desk telephone is on silent when a representative was trying to reach the front desk there was no one there and when someone finally arrived I had to tell them there is customer service from my online booking calling please answer the call and they refused to refund me my money with at bad attitude
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Gustavo

No le gustó: Personal y atención
Did not meet my expectations
Se hospedó 5 noches en mayo de 2023

2/10 Terrible

Annacelli, ridgewood

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Regina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en mayo de 2023

4/10 Mediocre

Roseanna

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Pictures of the rooms that are online were clearly not taken of this hotel. The towels are old and scratchy, no facecloths or hand towels. The sheets had cigarette burns in them although they seemed clean. Room is tiny, but that's what you get in the city. Park Slope is a block away, but this hotel is in more of an industrial area with homeless and other sketchy people. Staff was friendly and helpful.
Se hospedó 3 noches en mayo de 2023

4/10 Mediocre

Jean-Pierre

Viajó en grupo
No le gustó: Limpieza
No towels or face cloth and barely room to fit a bed in the room...
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Daniel

Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Chidimma

Viajó con su pareja, Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I didn’t actually end up staying. There were stains on the sheets and the entire building reeked of smoke despite it being a non smoking hotel. The front desk was rude and so I left. I still haven’t been able to get a refund and Expedia isn’t helping at all.
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Patricia Canales

Le gustó: Limpieza, personal y atención
I liked that I was able to walk to the start of the Brooklyn 1/2 marathon. I did not like the threadbare towels and toiletries and no fridge or microwave or gym. But, it was a good location chosen right before the race.
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Ashley

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Rosenberg

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en mayo de 2023

10/10 Excelente

Dina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It’s a clean and safe low-key hotel in a great Brooklyn neighborhood. Starbucks is a block away for breakfast and there are lots of lunch and dinner restaurants nearby on 5th and 7th Avenues.
Se hospedó 4 noches en mayo de 2023

2/10 Terrible

Steven

No le gustó: Limpieza, estado de la propiedad e instalaciones
We didn't even stay the night. Wallpaper coming off the wall, easy to just force door open which is a major safety issue, questionable block, and overall should be a by-the-hour motel at best. A complete waste of $200 and a major fail by Expedia.
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Tamira

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Michael

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room looked nothing like the photo. It was one of the worst rooms I’ve ever seen let alone stayed in. For the price I was disgusted.
Se hospedó 1 noche en mayo de 2023

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Not Recommended
The room was not what I was expecting. It was about the size of a closet and the bed took up 90% of it so it was hard to move around. The bathroom was the nicest area but seriously lacked amenities. I also found some type of roach-like beetle on the ground on my second day.
Se hospedó 3 noches en mayo de 2023

2/10 Terrible

Dariel

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Horrible service
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Charity, Eugene

Se hospedó 3 noches en mayo de 2023

2/10 Terrible

Melvin

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023