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Opiniones sobre The Blakely by LuxUrban

2.5 out of 5
The Blakely by LuxUrban
136 W 55th St, New York, NY

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 146 de 372 opiniones" "
Evaluación: 8 - Bueno. 122 de 372 opiniones" "
Evaluación: 6 - Aceptable. 47 de 372 opiniones" "
Evaluación: 4 - Mediocre. 28 de 372 opiniones" "
Evaluación: 2 - Terrible. 29 de 372 opiniones" "

8,2/10

Limpieza

8,2/10

Personal y atención

6,8/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Luis

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The conditions were not as shown on the pictures or expected, to many things that barely works: microwave didn't work at the first time, you need to talked to him first and be his friend (sarcasm) open and close the door like 3 times and then yes you can use it.. The shower didn't work and the bathtub didn't close the push button so no option to take a bath (after the 2nd time going to the front desk (we saw and noticed the issue and notified it earlier that day, then we went out (but one person was in the room at all time so they didn't come) they could come close to midnight at that time they sent someone that could fix the tub (but it was imposible to fix the shower at the time). Also one of the glasses of the bathroom was broke and "fixed" with tape. So if you can find something else or pay a little more do it. People friendly but the rest of the things are old and not working properly.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

HERNAN

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Location is very good, but we did not have enought pillows and they could not give us one more when we asked for it. :(, also very very noisy at night.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

ELIEZER

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es comoda y en buen precio.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Gabriela

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es un hotel antiguo pero muy funcional, limpio, aísla bien el ruido y tiene muy buena ubicación. Deseable: que en el baño pongan más toallas y jabón. Lo demás estuvo perfecto.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Sussan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La ubicación es excelente 👌
Se hospedó 5 noches en febrero de 2024
Respuesta de vg el 20 feb. 2024
Thank you for your review! We're delighted to hear that you enjoyed our excellent location. We strive to provide our guests with a convenient and comfortable stay, and we're thrilled that you had a positive experience. We hope to welcome you back again soon!

8/10 Bueno

ANA OBEIZA FLORES DE

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Muy economico y centrico para los que vamos en familia y no queremos hoteles de lujo la idea es salir a conocer la ciudad.
Se hospedó 2 noches en enero de 2024
Respuesta de vg el 5 feb. 2024
Hey Ana,Thank you for sharing your feedback. We're pleased to hear that you found our hotel very economical and centrally located, making it suitable for family trips where luxury is not the primary focus. We understand that your goal is to explore the city, and we're glad our location aligns with your preferences.If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to let us know. We appreciate your comments and look forward to welcoming you and your family back for more city adventures.

10/10 Excelente

Pablo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
excelent option
Se hospedó 6 noches en octubre de 2023
Respuesta de vg el 17 ene. 2024
Hey Pablo, Thank you for considering us an excellent option! We appreciate your positive feedback. If there's anything specific you enjoyed or if there are ways we can make your experience even better, please let us know. We look forward to welcoming you again.

10/10 Excelente

Jazmín

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Habitación muy cómoda.
Se hospedó 6 noches en octubre de 2023
Respuesta de V.G el 19 nov. 2023
Thank you so much for your positive feedback! We're thrilled to hear that you found the room very comfortable. Creating a cozy and inviting environment is our top priority, and it's wonderful to know that you enjoyed your experience. If there's anything specific you loved about the room or if you have any suggestions for improvement, we'd love to hear more. Your feedback is valuable to us, and we hope to continue providing you with a comfortable and enjoyable space in the future.

8/10 Bueno

Antonia

Le gustó: Limpieza
Se hospedó 8 noches en septiembre de 2023
Respuesta de vg el 10 oct. 2023
Thank you for rating nut 4/5 stars!

10/10 Excelente

eduardoa a

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo muy bien, las habitaciones muy espaciosas, es un hotel viejo pero en buen estado.
Se hospedó 6 noches en septiembre de 2023
Respuesta de vg el 3 oct. 2023
So happy you found our rooms to be spacious!

6/10 Aceptable

Claudia

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 6 noches en junio de 2023
Respuesta de vg el 26 jun. 2023
Hey Claudia, We apologize if there were aspects of your stay that did not meet your expectations. We strive to provide a memorable and satisfactory experience for all our guests, and we regret that we fell short in delivering that for you.We would greatly appreciate it if you could provide more specific details about the areas where we can improve. Your feedback helps us identify areas of opportunity and make necessary improvements to enhance the overall guest experience.We hope that you will consider giving us another opportunity to provide you with a better experience in the future. Please feel free to reach out to our management team directly, as we would like to address your concerns personally.Thank you again for your feedback, and we hope to have the chance to exceed your expectations in the future.Sincerely,The Management Team at Blakely

8/10 Bueno

Mariana

Viajó con su pareja
Muy buena ubicación! Es un poco viejo pero muy bien conservado. Habitaciones grandes y cómodas.
Respuesta de LuxUrban Hotels Management Team el 23 ene. 2023
Hello Mariana,Thanks for taking the time to let us know you enjoyed your stay at the Blakely Hotel! Our property is a bit on the older side but many guests really enjoy the old world charm it provides. Glad you enjoyed our spacious and comfortable rooms, and we hope you stop by to visit us again!

10/10 Excelente

SHADY

Se hospedó 3 noches en junio de 2022

10/10 Excelente

Ivannia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2022

8/10 Bueno

Claudia

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
La cercania a todo. Solo que se ve muy viejo todo, hasta huele a viejo. Ya es necesario una remodelacion.
Se hospedó 5 noches en mayo de 2022

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
La amabilidad del personal es lo mejor
La ubicación es excelente. Pero lo mejor fue el trato amable de su personal de recepción. Juliete, Betty, Jake y Jonny nos hicieron sentir como en casa. Ojalá en todos los hoteles nos trataran igual de bien. Felicidades por ese capital humano tan Valioso.
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Daniel

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Excelente servicio y ubicación, instalaciones no tan modernas, pero son compensadas por todo lo demás.
Se hospedó 3 noches en abril de 2022

10/10 Excelente

Mauro

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente ubicación y servicio!!! Sin duda regresaremos!!!
Se hospedó 4 noches en marzo de 2022

4/10 Mediocre

Kristy

Viajó por negocios
No le gustó: Servicios, estado de la propiedad e instalaciones
I thought that the location was great but the amenities were mediocre. The bathroom did not have its own shampoo and conditioner- it was a 2:1. Didn’t have soap or cream. They did not have any water or tea/coffee. No kitchen. No gym. And the phones in the room didn’t work.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Mary Jeanne

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Fadi

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All I have to is get better help at the front desk
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Alex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Brittany

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios
I loved the old world feel of the hotel and rooms. It has its own elegance to it for what it is. Most of the staff was friendly and the housekeeping ladies were very nice. The concierge was also super cool and very helpful. Our room was generously sized. No coffee maker though. We also booked a reservation for 3 people and we only had one towel and one shampoo. The staff fixed it right away with no issues. If you need to check in early, be warned there is a fee. We were only a little over an hour early and they wan-red to charge us for it. We declined and waited. There is also a very large security deposit for the room, but they were prompt in returning it to us the day we checked out. All in all the hotel wasn’t bad. My only real complaint was that our room smelled like a marijuana grow room, and the smell never went away. Outside the building was horrendous, albeit not the hotels fault. All of NYC was very dirty, which we learned very quickly. Can’t fault the hotel for that though.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Abdelhafidh

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It would be better to afford at least breakfast at the hotel
Se hospedó 3 noches en abril de 2024

4/10 Mediocre

McKenzie

Viajó por negocios
No le gustó: Servicios
The hotel is old/outdated and very basic, not worth what I was charged at all ($200-$280). Bare minimum hotel, worn out, low quality eco soap, only 2 towels/hand towels, no washcloths, 2 flat pillows, mattress needs replaced. Was generally clean. No bugs. The front desk girls were not very warm/welcoming, this hotel just needs a breath of new life and a renovation. The maintenance guys were awesome when they came to fix my room heater/ac.
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Fereidoun

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Cleonna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I enjoyed but so far from things
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Patricia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is amazing, very helpful. The bellman gave me perfect directions to a couple of places. All of the staff was AMAZING. I shall return.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Jarrell

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was wonderful and easily accessible
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Greg

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Amy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property’s decor is older, my older in-laws who love nice antiques would like the feel, but it’s decorated conservatively and with great charm. We stayed in a King bedroom suite, and it was really lovely. I have to tell you, we prefer much more modern these days, especially our teenage son, but it was nice. The televisions could be a bit bigger though, screen sizes are smaller, and there was a lot of construction noise going on outside, but we were facing 55th street, so I’m sure other sides were better. All of the staff were nice and kind, very genuine. They don’t have their own parking garage but there is a garage one block away and only $42.00 for 24 hrs. The hotel will hold your luggage if it’s before check in or even after check out. Also, the location was perfect for us as we were seeing a performance at Carnegie Hall, only 1/6 of a mile away. Not to mention many other tourist attractions. Lastly, the hotel was very affordable, but not in a cheap way at all, without all of the modern day extras, they can offer very reasonable pricing. That was the icing on the cake. I would definitely stay here again and probably will when we are in the city again. Joy, Rm. 501 4/13-4/14
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Joseph

Le gustó: Limpieza, estado de la propiedad e instalaciones
Nothings
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Nicholas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Nice hotel with very friendly staff. Feeling a little bit tired, but absolutely fine for a couple of nights in the heart of manhattan. Incidentally there was a mini kitchen set up in the room which we didn’t use but would have been great for a longer stay. Only downside was the included toiletries which were a bit basic, so I’d suggest bring your own. Would definitely stay there again as good value and very central.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Luis Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All ok
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Laura

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Maria

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Location and parking
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Alexandra

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Bao chau

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were attending an event at New York City Center and this hotel is right across the street. Super convenient. Several great restaurants nearby, and a good sized room.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Patrick

Viajó por negocios
No le gustó: Servicios, estado de la propiedad e instalaciones
A hotel down on its luck and understaffed.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

valerio

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Quite outdated but clean. Rooms are spacious. Our bath tub was clogged and we asked for a repair which never happened. Other than that the location is perfect to visit manhattan.
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Yuho

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice, clean hotel. Would recommend
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Rick

Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I don't know what Wyndham is doing, but they need to pay more attention to this place. I had a chance to change my reservation to the Park Central (where I have also stayed) but I would have had to book 2 reservations (i had 2 rooms) and I didn't want to bother. I WISH I HAD. my bosses room was awful. no hot water (they had to run down and ask someone to come up and fix it, since the phones didn't work either) Maintenance said he came up and fixed it, which he never did, since they were in the room when he said he went up. Rooms are old, Phones are disconnected (nobody answered the main line calling in from outside either) Receptacles in the room were worn out and chargers won't stay plugged in. Cleaning staff walked in 3 days in a row at 8:30, even the vending machines were empty. I always looked forward to the restaurant next door (there is an entrance right from the hotel) but that was closed for renovation. Lots of restaurants nearby, but they should warn you that the hotel is not really open for business, they are just going through the motions. I won't be going back.
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Jerry, lucas

Viajó por negocios
Le gustó: Limpieza
No Hot water every morning for 3 straight days.
Se hospedó 3 noches en marzo de 2024

2/10 Terrible

Heidi

Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
AVOID THIS HEADACHE! Nobody cares about you, your time, your stay or the money you’re spending. Empty promises made from the beginning. Full stay for 2 rooms charged immediately upon booking. Even though it states only a deposit due. Book 2 King one-bedroom suites. Do not get them upon check in. Book both rooms adjoining. Confirmed multiple times the rooms would be adjoining for my party of 6. Assigned room 703 and 1604. No hand soap in bathrooms. Offered shampoo instead. $60 CVS run the first night for the basic hotel amenities. No bath towels on housekeeping cart. Handed bathmats. Phone does not work in hotel to call to front desk. Current removal of tree growing out of building. Jack hammering starts at 7:50am sharp. Water either luke warm or scalding hot. Shower knob falls off when adjusting water temp. Be careful it doesn't fall off while the water is boiling. Promised late check out. Housekeeping at the door waiting at 11am to state we do not have late check out. Front desk states only one room can have late checkout so frantically pack the other 3 in your party and move them to your room. And you have until 1pm not 3pm like you were originally told. 12:55pm 3 housekeepers waiting to make their way into the room while the 6 of you trying to make trips to the only elevator that was operational. GO SOMEPLACE THAT AT LEAST GIVES YOU SOAP TO WASH YOUR HANDS!
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Sarah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No coffee
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Anne, Lake Ronkonkoma

Viajó por negocios
Le gustó: Limpieza
No le gustó: Servicios
Property is dated, but that didn't bother me. It was quaint enough. The hotel was clean, that was a plus... But, there are some serious buts...
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Kim

Viajó con su familia
Very nice staff and services. Great location
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Tuhina

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kerri

Se hospedó 2 noches en febrero de 2024