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Opiniones sobre Quality Inn

2.5 out of 5
Quality Inn
163-18 115th Ave, Jamaica, NY

Opiniones

6,8
Evaluación: 10 - Excelente. 98 de 420 opiniones" "
Evaluación: 8 - Bueno. 136 de 420 opiniones" "
Evaluación: 6 - Aceptable. 81 de 420 opiniones" "
Evaluación: 4 - Mediocre. 43 de 420 opiniones" "
Evaluación: 2 - Terrible. 62 de 420 opiniones" "

7,6/10

Limpieza

7,2/10

Personal y atención

6,4/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

6,2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Demetrio

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
La propiedad esta muy bien pero el personal de recepcion no es muy empatica no se si es porque soy hispano y no hablo muy bien el Ingles pero me parece que esa persona esta en el lugar eqivocado
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Lissandra

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Súper
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Kevin

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
Cerca al aeropuerto.
Se hospedó 1 noche en noviembre de 2021

6/10 Aceptable

Edwin

Viajó por negocios
Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Edwin

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Si tienes problemas de movilidad ni te acerques al hotel cuesta llegar a la recepción
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
La camaves buena, localizacion nones la mejor pero funciona
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Joachim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good hotel
Quality Inn is a really wonderful hotel, with comfortable rooms (which include microwave, coffee machine, body lotion, air condition etc.). Very clean. The lobby is a good place to stay if you have to wait or to get a little snack. The staff was very friendly and helpful. And a very moderate price. I would like to come again.
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Edward

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente estancia
Me gustó mucho todo especialmente la tranquilidad y las atenciones prestadas
Se hospedó 2 noches en mayo de 2019

6/10 Aceptable

Cliente verificado

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Natasha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bueno
Opino que las camas son muy pequeñas. Pe De lo demas todo bien.
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

bristina

2/10 Terrible

Ahmed

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Check in at 3 pm and check out at 11am, communicating with the staff is like pulling teeth!!!!!!

8/10 Bueno

Darian

Viajó con su familia
Le gustó: Limpieza
Rooms where ok and clean for a short stay
Se hospedó 1 noche en julio de 2022

4/10 Mediocre

Muriel

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Rafael

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2022

2/10 Terrible

KRISTEN

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property had a stench of urine and wetness and mold throughout. Minute I got up to my room and turned my air conditioning unit on the stench became worse as if it was coming directly through the vent as well. When I went downstairs for my continental breakfast the next morning there was a grocery bag sitting on a small table like a high school desk that had a sign that said breakfast with an arrow pointing to it. Inside of it was small little shopping bags tied up in a knot with a yogurt and some type of breakfast bar. That was it. No water no juice no fruit no coffee nothing. I later found out from a dear friend of mine that this property is subsidize by New York City’s government to provide shelter for the homeless. That would have explained the stench and the smell. I was there less than 24 hours I immediately checked out and left. This is the most disgusting poorly advertised misleading hotel I have ever booked at and not only will I never do it again, I would expect that it would get shut down. It’s absolutely disgusting .
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Foday

Se hospedó 1 noche en agosto de 2022

2/10 Terrible

GEDAL

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
TERRIBLE...TERRIBLE...TERRIBLE! But, this is New York.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Keith

Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Brian

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was very disappointed in this property. Despite signs being posted everywhere saying the property is 100 percent smoke free, my room had a very strong cigarette odor. In fact, it was disgusting. The promised "hot breakfast" is just a plastic bag of various packaged food items that aren't all appropriate for breakfast. It looks like it was assembled from items bought at a neighborhood store. I also wasn't sure if there were enough of these bags for all guests.
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Robby, Scarborough

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The washroom was nasty, sink faucet was loose and shaking on the countertop. No microwave in the room as stated in the ad. No breakfast!!!!! The milk in the kitchen was spoiled. No lids for coffee cups. THE GUY AT THE COUNTER WAS RUDE AND VERY ARGUMENTATIVE. HE SHOULD NOT BE IN THE HOSPITALITY INDUSTRY. STAY AWAY FROM THE HOTEL.
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Shengdong

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very noisy at night, from mid-night to early morning. Someone was playing very load music on the nearby street and the hotel staff did nothing to stop it. One could not go to sleep in such high noise. The hotel is very dirty and colleagues inside is not friendly.
Se hospedó 2 noches en agosto de 2022

4/10 Mediocre

Susan

Se hospedó 6 noches en julio de 2022

2/10 Terrible

Roger

Viajó por negocios
I will never book with Expedia again. It’s too difficult to communicate by phone. You don’t allow me to modify my reservation if circumstances change on me. Terrible business model.
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Stan

Le gustó: Comodidad de la habitación
No le gustó: Personal y atención
Horrible parking situation
It says free parking but there is very limited spaces. You have to park on the street if you can even find it. It’s a bad situation if you arrive back at the hotel late at night
Se hospedó 2 noches en agosto de 2022

2/10 Terrible

Sem

Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Jermaine

Viajó con su familia
Le gustó: Limpieza, personal y atención
Not sure if they had wheelchair access....but a ramp would nice instead of having to drag/lift luggage up/down the stairs to the hotel lobby.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Wilbroad

Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

jagat man

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
It seems smoked in room (even they says smoking free room in hotel) and coming bad Bad smell … not good cleaning. I felt area also not safe .
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Helen

Viajó con su familia
It was ok
Se hospedó 1 noche en agosto de 2022

4/10 Mediocre

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 2 noches en agosto de 2022

6/10 Aceptable

Paul

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Vincent

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No chairs in room. Breakfast is in a plastic bag
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

masashi

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Elena

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfectly adequate for our needs.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Dewy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Juanita

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Breakfast could have been better.
Se hospedó 19 noches en julio de 2022

4/10 Mediocre

Dale

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I booked two rooms for four family members. One of the rooms smelled very strongly of marijuana and had candy wrappers on the floor. Front desk staff immediately changed that room upon request. Overall the facility was dirty, the carpets were stained some furniture was in need of repair, the bathroom was not very clean. Noted used Q tip on the floor. Walls are paper thin...it is possible to hear someone's entire conversation in the next room. Staff were receptive however.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Roxana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La única observación que tengo es que deben tener un rótulo más vistoso Gracias!
Se hospedó 1 noche en julio de 2022

4/10 Mediocre

Reginald

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very strong cigar/cigarette smell on entire corridor and room. Breakfast was handed out in a grocery bag contents of which was terrible. No real lobby or sitting area and overpriced.
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Rosario

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Tannisha

Se hospedó 2 noches en julio de 2022

8/10 Bueno

Georgina

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was good.
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

claudette

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
The price was fair for a weekend stay. However, the room has a humidity issue even with the AC running. The rugs have a sticky feeling and bed linen have a damp feeling. This is because the humidity is high. Also, since there are no immediate amenities in the area, there needs to be a safe convenient food area for fresh coffee and pastries, maybe a coffee bar such as Starbucks. The ice machine was not working, another inconvenience. Additional towels, wash-clothes ,and shower gel and a clock should be in the room also. Another thing needed is Uber services...since the parking lot is very small, if you move your vehicle, there is no guarantee that you will have parking spot and its easier to get around using Uber instead of driving.
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Gargathe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel was exceptional. I wasn’t expecting much given its tough location and the socioeconomics of the area but it exceeded all expectations. The room was very clean with daily housekeeping, and all claims of bedbugs are lies (one review mentioned a security guard escort, which is untrue because the hotel doesn’t even have a security guard!). They comply with special requests and they even stored my luggage for me in between check out and having to go to the airport. The rooms often smell like smoke or weed but the hotel does their best to freshen the air on their cleaning routines. The hotel is no-smoke, so it’s d-bag customers that are at fault here so no marks against the hotel. If you are sensitive to the smell, bring air freshener with you if you plan to stay here. My only complaint is that the front desk staff is often so focused on their phones or ON A CELL PHONE CALL that you can stand there and not get help unless you speak to them (they don’t even notice you otherwise). But they help you right away when they do see you! They don’t provide any hand soap but they provide body bar soap, so if you’re picky about this then bring your own hand soap. The complaints against the parking are bull. The lot always had spots open when I was there, and the situation is much better than most New York establishments. It’s a miracle they have parking space at all. The bus line is right there which connects to a major Manhattan subway, so the city is within 1.5 hrs of hotel.
Se hospedó 5 noches en julio de 2022

4/10 Mediocre

THAAMESH, BRAMPTON

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The staff is not friendly
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Ron

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Ivana

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
I enjoyed my stay. But called the hotel back after I lefted my walking cane in the room I rented. I have Cancer and need my Walking Cane for support to help me walk. I paid $60 for that cane and I want my money back. The Clerk on duty didn't understand English. They didn't know what a walking cane was. Why are they working at the hotel. They need better training. The Manager is not good if his/her people lack training. Bad reflection on Manager and Hotel.Com. I need my Walking Cane replaced ASAP. My #is 7182108783. Sheila Thompson. Thank You Very Much. Hope to hear from Hotel.Com Soon.
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Patricia

Viajó con su familia
Le gustó: Limpieza
Lots of restaurants--good options include Jamaican food
Se hospedó 1 noche en julio de 2022