2/10
Listing was not as advertised, in an unsafe neighborhood, requested separate rental agreement (which would be fine) but an additional requirement for card documentation for their file, implying a duplicate charge. When I tried to cancel our 5 night stay (online, via phone, and through email) after nearly being accosted by 3 strangers upon our entry, I was immediately denied and told 'no refund', 'can't cancel' and 'its not known (locally) as a safe place'. Ridiculously poor customer service and false advertising.
Opal H.
Se hospedó 5 noches en marzo de 2025