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Opiniones sobre Morris Guest House

3 out of 5
Morris Guest House
Morris Avenue & East Tremont Avenue, Bronx, NY

Opiniones

6,0
Evaluación: 10 - Excelente. 31 de 132 opiniones" "
Evaluación: 8 - Bueno. 28 de 132 opiniones" "
Evaluación: 6 - Aceptable. 19 de 132 opiniones" "
Evaluación: 4 - Mediocre. 7 de 132 opiniones" "
Evaluación: 2 - Terrible. 47 de 132 opiniones" "

6,8/10

Limpieza

6,2/10

Personal y atención

5,6/10

Servicios

6,4/10

Estado de la propiedad e instalaciones

4,8/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Vianey

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Gabriel

Le gustó: Limpieza, personal y atención
Bien
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No me gusto
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Eusebio

Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en junio de 2019
Respuesta de The Morris Guest House Team el 22 oct. 2019
Dear Guest, We are pleased to have been able to meet your expectations during your stay at The Morris Guest House. Our goal is our customer satisfaction and we love that you had such a good impression, we really strive to do our best to make of your stay, an unforgettable moment. Thank you very much for taking the time to evaluate your visit. We hope to welcome you again in the near future. We remain at your disposal, Best Regards The Morris Guest House Team

10/10 Excelente

Anna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2018
Respuesta de JB el 7 nov. 2018
Dear Anna, Many thanks for sharing your experience at The Morris Guest House. We really appreciate your comments and look forward to welcoming you back in the near future.

10/10 Excelente

Anne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I loved the brick look, the electronic lock was nice as well.
Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Amine

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Am waiting for an hour by the front door it’s since 7 pm no one open the door to check in
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Knorlan

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

4/10 Mediocre

Onyinye

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Yuguo

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Caroline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Nathanael

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Migdalia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Alejandro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great customer service and treatment, very safe place to be and walk. One of my favorite experiences at Bronx!!!
Se hospedó 3 noches en mayo de 2023

2/10 Terrible

Tashiqua

Se hospedó 2 noches en abril de 2023

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en febrero de 2023

2/10 Terrible

Matthew

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Terrible service

2/10 Terrible

Maria

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very Very disappointed with that place 😕 😞
Se hospedó 2 noches en diciembre de 2022

6/10 Aceptable

Angela

Le gustó: Limpieza, comodidad de la habitación
I Enjoyed My Stay
My stay was good they need to add night light on table stands and wash cloth and towels for the guest that should be included like all hotel other than that it was pleasant quiet and comfortable I will recommend to friends & family if you're planning for a weekend get away for if you don't want to save a few bucks
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Julia

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They gave our room away, wrong address, hard to find, no parking
Se hospedó 1 noche en junio de 2022

2/10 Terrible

Fanta

Se hospedó 1 noche en mayo de 2022

2/10 Terrible

Albeiro

No le gustó: Servicios
Bad neighborhood
Se hospedó 1 noche en mayo de 2022

2/10 Terrible

Terry

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Could not check in. Door was locked and noone would answer. Had to find alternative.
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Kierra

Viajó por negocios, Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very well nice nd clean nd quite
Se hospedó 1 noche en abril de 2022

2/10 Terrible

Raymond

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I wasnt even let into the property. A man who was half asleep answered very angrily and literslly stated "Why are you knocking on the door?" I told him I had a reservation and he said told me "Well theres no kids (As I had my 3 year old son with me) he then proceeded to close the door in our faces. Absolutely disgusting service.
Se hospedó 1 noche en abril de 2022

2/10 Terrible

Justin

Se hospedó 1 noche en abril de 2022

2/10 Terrible

Duany

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was freezing out side with my wife , ringing the bell , and knocking the door , the building don’t have any sings , the number was wrong and We don’t found a person to do my check in . I took a other taxi back to other hotel , I spend more than 80 usd only in taxi . Was just patétic
Se hospedó 1 noche en marzo de 2022

2/10 Terrible

Bale

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Patrick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice 👍
Se hospedó 3 noches en febrero de 2022

8/10 Bueno

Arilda

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2022

2/10 Terrible

Charlton

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No bathroom in the rooms. Heatbin the room was off. Noone to assist after hours. Thus no a hotel. It is a group jome converter into a hostel
Se hospedó 1 noche en diciembre de 2021

2/10 Terrible

Karissa

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The receptionist was great. Understaffed. Dirty room and bedroom. Unsafe area. Checked out of the hotel as soon as we checked in. Rowdy neighbors in other rooms. Just not good overall.
Se hospedó 1 noche en diciembre de 2021

2/10 Terrible

Brianna

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I didn’t stay at this place, when I arrived to check in the place did not exist. It is a scam. DO NOT BOOK THIS PLACE!!!!!
Se hospedó 1 noche en noviembre de 2021

4/10 Mediocre

Jared

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Unfortunately, our stay was quite disappointing. After being asked to provide our estimated arrival time, we arrived to find the room not yet ready (check in was at/after 3:00 PM and we arrived around 3:30/3:45 PM). We were told that the room had not yet been cleaned per standard required covid standards and it was not « ready » until after 5 PM. The keypad lock on the door to our room worked sporadically, and inside the room, there was no bedspread/quilt, no decorations on the walls and a window missing the screen. The bathrooms were very tiny and lacked hand towels. After checking in the front desk manager said we could call/come down with any questions/concerns until 11 PM. At 10:30 PM, there was no one in the office and several phone calls went unanswered. Unfortunately disappointed in this property and our stay there.
Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

Margaret

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I like the simplicity and attractiveness of the room. The staff went to extra trouble to help me with my luggage. It was about a 1 mile walk from the Metro North through a lively part of the city which I am not use to.
Se hospedó 1 noche en agosto de 2021

2/10 Terrible

Suhely

No le gustó: Limpieza, personal y atención, comodidad de la habitación
Worst place ever
It was the worst place ever code to door did not work was in the hallway for almost a hour and it happen 2 more times while the staff sat there and watched they were very rude to me and my husband the bathroom and shower is in the hallway and the is alot of drug activités
Se hospedó 1 noche en agosto de 2021

4/10 Mediocre

Cliente verificado

Viajó con su pareja
No le gustó: Personal y atención, servicios
Customer Service Was Terrible
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Jazmin

Se hospedó 1 noche en julio de 2021

2/10 Terrible

Cayden T.

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean comfortable and close to a lot of fun stuff. And the staff was really nice!
Se hospedó 1 noche en julio de 2021
Respuesta de Josh G el 4 ago. 2021
Dear Guest, We would like to thank you for the lovely review you shared following your recent visit to The Morris Guest House. We are delighted to read that we were able to match your expectations. We are at your complete disposal here. Best, Josh G Channel Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2021
Respuesta de Jr B el 4 ago. 2021
Dear Guest Thank you for taking the time to share your rating with us, as they are essential to our constant improvement. Of course, we are at your service for everything you need, and remember that our main interest is to exceed your expectations. We hope you will give us this opportunity in the not too distant future. Very kindly, Jr B. G.M

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en junio de 2021

6/10 Aceptable

David

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
It was ok
Remote Controler for the television Wasnt in the room not did front desk knew what housekeeping did with. There was a patch of the wall that needed to be touched up and the door looked a bit dirty but overall front desk tried his best to aid me in search for the remote controller.
Se hospedó 1 noche en mayo de 2021

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Malísimo
Quedé sorprendida cuando llegué y no me dejaron entrar. No fueron para nada comprensibles con que yo no sabía cómo manejar la reservación. Me dejaron afuera esperando, sin comprender que la zona es peligrosa yo estaba sola y muy asustada. Para lo peor, cuando llegué me decían que el pago no se había hecho, pero por la mañana me dijeron que ya habían cobrado y no habían reembolsos. Cómo es eso posible? Gracias a su incomprensión pasé la peor experiencia buscando otro hotel en el Bronx. Muchas gracias por conbrarme de nada!!!
Se hospedó 1 noche en mayo de 2021
Respuesta de MGH el 31 may. 2021
Dear guest, We thank you for taking the time to share experience with us, as your comments are essential for our constant improvement. Few guests are like you, who send us their complaints in this way to make us understand what we fail and how we should improve. We regret everything that happened. We hope you will give us the opportunity to formally apologize and make up for our error. These cases do not usually happen and we are sorry that you were the one who had to live the experience. we explain to you numerous times how to pay for an invoice and you failed to follow instructions. since your cousin made the reservation for you we told you she was the one supposed to pay for your reservation. Of course, we are at your service for what you need, and remember that our greatest interest is to recover your trust in us; please grant us this opportunity. Do not hesitate to answer this message in case you need our assistance or want to expand the details of your stay, we will be eternally grateful. Best regards, Morris Guest House Team

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I just want to let people know that this place is a scam. There is no hotel or room for you to stay. *****do not book this room***** when I called the guy told me that I had to meet him outside. There was no address and all the buildings foreclosures. I was born in the Bronx and moved away so I wanted to stay close to my family and I thought this woulda been a great place. But the place just didn’t exist and there was a bunch of ppl just smoking and drinking outside that just didn’t look safe. Lesson learned. Couldn’t get my money back which sucked but I am safe and sound. But don’t book this place.
Se hospedó 3 noches en mayo de 2021
Respuesta de Morris GH Team el 31 may. 2021
Dear Guest, We thank you for taking the time to share your experience with us, as your comments are essential for our constant improvement. There are few guests like you, who send us their complaints in this way to make us understand where we fail and how we should improve. We regret everything that happened. These cases do not usually happen and we are sorry that you were the one who had to live the experience. We hope you will give us the opportunity to formally apologize and make up for our error. Unfortunately, false reviews happen. seen very strange if the place didn't exist you saw a bunch of ppl outside drinks. Please do not hesitate to contact us in case you need our assistance.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a beautiful row home, located in a pleasant Bronx neighborhood and within walking distance of food (grocery, take-out and probably dine-in). I took the train into NYC, but had I driven I could have parked within reasonable walking distance of the guest house (at a parking garage, located near a car repair shop). It was extremely clean and the room was tastefully simple. The shower was a separate room from the bathroom, which was very convenient since the guest house is a shared space. Everything locks securely. The owner/manager quickly responded to my phone calls. I would definitely stay at Morris Guest House again!
Se hospedó 1 noche en abril de 2021
Respuesta de Morris Guest House Team el 31 may. 2021
Dear Guest, It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that makes up The morris Guest House we thank you for valuing the attention we provide to each of our guests with professionalism, kindness, and excellence, since as you very well said they contribute to making your stay a memorable and pleasant moment in every way. We are very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our clients feel well cared for at all times. We will forward your comments to the entire team and I assure you that they will be delighted to hear that your efforts have been appreciated. We look forward to welcoming you again very soon to provide you with another memorable experience, just as you deserve it. It is our satisfaction to serve you. Most sincerely, Morris Guest House Team

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property had bugs and the sheets were not clean. The picture of property is 1000x better then actually the room. It's a lot smaller. Restrooms are in hallway and shared. I would not recommend it.
Se hospedó 1 noche en abril de 2021

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en abril de 2021

2/10 Terrible

Melinda

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bad bad bad!!!!!!
I was not able to stay there because I had my 6month old daughter and I was outside stuck for hours in a whole state I don’t live in trying to find somewhere for me and my daughter to stay
Se hospedó 1 noche en abril de 2021
Respuesta de MGH TEAM el 31 may. 2021
Dear Melinda First of all, we would like to express our gratitude for the comments you made about your recent visit. They help us understand how our guests experience their stay with us in good or in bad and their reaction to our services. It is our goal to achieve maximum customer satisfaction and having honest feedback from our clients helps us achieve that level. We are really sorry to read that you had such a bad experience. We apologize for the inconvenience with the adult-only policy, and we hope to have the opportunity to serve you again in the future and to exceed your expectations. Sincerely, Guest Experience Manager