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Opiniones sobre Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel

3.5 out of 5
Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel
500 Metropolitan Ave, Brooklyn, NY

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 266 de 523 opiniones" "
Evaluación: 8 - Bueno. 107 de 523 opiniones" "
Evaluación: 6 - Aceptable. 79 de 523 opiniones" "
Evaluación: 4 - Mediocre. 31 de 523 opiniones" "
Evaluación: 2 - Terrible. 40 de 523 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

7,8/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

ALFREDO

Se hospedó 5 noches en diciembre de 2023
Respuesta de Maximo el 9 ene. 2024
Alfredo - Thank you for the 4/5! Hope to see you soon!

8/10 Bueno

Raul Eduardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel Recomendado, considerar 2-3 cosas
El Hotel muy bien, limpio y moderno. La gente amable. Lo unico es que al parecer el A/C de mi cuarto en ocasiones se desconectaba a pesar de estar encendido el control. La primer noche no tuve calefaccion. Tuve que llamar a alguien, fueron a revisar y lo corrijieron. La 3er noche fue lo mismo y yo lo arregle. Fuera de esto, todo bien. Otro comentario, me dijeron que no venden alimentos despues de las 12pm.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Marcela Deaza el 10 ene. 2020
Muchas gracias por sus recomendaciones y esperamos que nos vuelva a visitar pronto.

8/10 Bueno

Malik McCrary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Monica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Maximo el 30 abr. 2024
Monica - Thank you for the 5/5!

10/10 Excelente

Melissa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Parking sucked but it is such a gorgeous hotel so happy we went!
Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 30 abr. 2024
Melissa - Thank you for the 5/5!

10/10 Excelente

Wendy

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean hotel!
Se hospedó 1 noche en abril de 2024
Respuesta de Maximo el 26 abr. 2024
Wendy - Thank you for the 5/5!

6/10 Aceptable

mary

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 4 noches en marzo de 2024
Respuesta de Maximo el 26 abr. 2024
Mary - Thank you for the 3/5!

8/10 Bueno

Alisha

Le gustó: Limpieza
Se hospedó 3 noches en abril de 2024
Respuesta de Maximo el 30 abr. 2024
Alisha - Thank you for the 4/5!

10/10 Excelente

Dillon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 21 abr. 2024
Dillon - Thank you for the 5/5!

6/10 Aceptable

Bill

Se hospedó 3 noches en abril de 2024
Respuesta de Maximo el 21 abr. 2024
Bill - Thank you for the 3/5!

10/10 Excelente

nelson, Bronx

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 3 noches en enero de 2024
Respuesta de Maximo el 19 abr. 2024
Nelson - Thank you for the 5/5!

10/10 Excelente

Diem Trang

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was large and beds comfortable. Great location - close to restaurants and subway. Quiet even though facing the freeway - room was 318.
Se hospedó 1 noche en abril de 2024
Respuesta de Maximo el 15 abr. 2024
Diem Trang - Thank you for taking the time to give us your feedback! I'm glad to see you enjoyed our rooms as well as the location. Have a great day and we hope to see you soon!

10/10 Excelente

Royce Anne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was very cute and was in the perfect location in Williamsburg. So easy to walk around, great for a tourist weekend in Brooklyn. Also right by train station.
Se hospedó 2 noches en abril de 2024
Respuesta de Maximo el 15 abr. 2024
Royce Anne - Thank you for your kind words! It truly is a great area to explore and there's so much. The train station is amazingly close too. Have a great day!

10/10 Excelente

KITTITAD

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Maximo el 15 abr. 2024
Kittitad - Thank you for the 5/5!

6/10 Aceptable

Crystal

Viajó con su pareja, Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The front desk staff were not friendly and were not helpful. The hotel is not very accommodating and people who work at the front desk seem to be annoyed with guests . Our hotel room was dirty with sticky floors and dirty bathroom walls. The hotel needs to be refreshed with new towels, a paint job and maybe some new furniture . It was not worth the money we had to pay to stay here. Very convenient to the subway ! Good location.
Se hospedó 2 noches en abril de 2024
Respuesta de Maximo el 15 abr. 2024
Crystal - Thank you for sharing your experience. I'm sorry to hear that we missed the mark with your stay. It is my understanding that we sent someone right away to rectify these things and to ensure your comfort. Thank you again and we hope to see you soon!

10/10 Excelente

Marguerite

Se hospedó 1 noche en abril de 2024
Respuesta de Maximo el 27 abr. 2024
Marguerite - Thank you for the 5/5!

10/10 Excelente

Srini

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was good
Se hospedó 3 noches en marzo de 2024
Respuesta de Maximo el 6 abr. 2024
Srini - Thank you for the 5/5!

10/10 Excelente

Debbie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A bit on the pricey side… but what hotel in NYC isn’t!! Drove in from upstate NY, super convenient parking garage, super convenient to subway, lots of everything in the area. Very nice hotel, looking forward to our next stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Maximo el 6 abr. 2024
Debbie - Thank you for your feedback! I'm happy to see you enjoyed your stay. Good to hear that it all worked out. Have a great day!

8/10 Bueno

Meir

Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 6 abr. 2024
Meir - Thank you for the 4/5!

8/10 Bueno

Sujata

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms and the hotel ambience is very nice, convenient location, was noisy on one night with loud music until 12:30 - appears to be hotel event which is confusing as I thought most hotels would enforce quiet time. Made it very difficult to sleep
Se hospedó 3 noches en marzo de 2024
Respuesta de Maximo el 6 abr. 2024
Sujata - Thank you for the 4/5! Our apologies regarding the noise. Please note that it is not a regular occurrence and we hope to see you soon!

8/10 Bueno

Ryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It took a while for the room to be ready, but other than that, it was great
Se hospedó 3 noches en marzo de 2024
Respuesta de Maximo el 6 abr. 2024
Ryan - Thank you for taking the time to give us your feedback. I'd like to extend my apologies for the wait being longer than normal to check in. I am glad to see that you did enjoy your stay overall. Have a great day and we hope to see you soon!

8/10 Bueno

nicole

My only complaint is I paid for a breakfast and there was no breakfast Understand that it is a holiday short staff etc , but I don’t feel I should pay for it if it was not available refunds please
Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 31 mar. 2024
Nicole - Thank you for the 4/5! Regarding the breakfast vouchers this morning, I'm the person you spoke with at the desk. The barista was walking back from picking up a pot of coffee to the bar in the midst of our conversation. I pointed her out as she was walking behind you and you mentioned that you didn't want to wait for breakfast and had to leave - gave me your breakfast vouchers and left. She must've been gone no longer than 5 minutes. We hope to see you soon!

6/10 Aceptable

Victor, Stanley

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room not ready at checkin time. Given lesser room although paid for room with sitting room. Did not bother mentioning this because we had already waited to get in room. Staff was very nice though and offered drinks while we waited. Hotel itself is very nice and convenient.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 31 mar. 2024
Victor - I'd like to extend my apologies for your late check in. I do see that things did not go according to plan and it was delayed. As for the room, I see you booked a double with a city view and that is the room you utilized - let me know if there's any confusion regarding the categories. Thank you again and we hope to see you soon!

8/10 Bueno

Jo

Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 19 abr. 2024
Jo - Thank you for the 4/5!

10/10 Excelente

Kellee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great atmosphere and hotel staff were friendly and helpful!
Se hospedó 2 noches en marzo de 2024
Respuesta de Maximo el 29 mar. 2024
Kellee - Thank you for taking the time to give us your feedback! I'm happy to see that our staff was friendly and helpful. Have a great day and we hope to see you soon!

8/10 Bueno

Julie Ann

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Did not like the attached destination fee upon arrival. Was taken off guard. Not a good first impression after spending a lot of money in the first place
Se hospedó 3 noches en marzo de 2024
Respuesta de Maximo el 31 mar. 2024
Julie Ann - Thank you for the 4/5! As for the Destination Fee, it is stated by Expedia before arrival. It was included in the total price quoted to you, just not prepaid. Let me know if you have any questions. Have a great day!

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 25 mar. 2024
Kevin - Thank you for the 5/5!

10/10 Excelente

Ashley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and modern hotel, convenient location for subway transportation
Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 25 mar. 2024
Ashley - I agree! Location is very convenient to escape the city yet enjoy it. Thank you for dropping us some love. we hope to see you soon!

10/10 Excelente

Samantha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Front desk staff was super friendly. Room was bright, clean and quiet.
Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 25 mar. 2024
Samantha - Thank you for taking the time to give us your feedback! I'm happy to see you enjoyed the property and that our staff was friendly with you. Have a great day and we hope to see you soon.

10/10 Excelente

Akeem

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is my second stay at the hotel and will be booking again this summer !
Se hospedó 2 noches en marzo de 2024
Respuesta de Maximo el 25 mar. 2024
Akeem - Thank you for returning! We look forward to seeing you again in the summer!

10/10 Excelente

Kerry

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great 5 night stay lovely hotel and excellent staff.
Se hospedó 5 noches en marzo de 2024
Respuesta de Maximo el 25 mar. 2024
Kerry - Thank you for the 5/5! I'm glad to see we exceeded your expectations. We hope to see you soon!

10/10 Excelente

tari

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was easy and comfortable. access to dining and shopping, eg grocery, pharmacy, was limited.
Se hospedó 2 noches en marzo de 2024
Respuesta de Maximo el 22 mar. 2024
Tari - Thank you for taking the time to give us your feedback! We hope to see you soon.

10/10 Excelente

Shannon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Maximo el 22 mar. 2024
Shannon - Thank you for the 5/5!

6/10 Aceptable

Susan

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Maximo el 22 mar. 2024
Susan - Thank you for the 3/5!

8/10 Bueno

Edgardo

Se hospedó 5 noches en marzo de 2024
Respuesta de Maximo el 8 abr. 2024
Edgardo - Thank you for the 4/5!

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 17 mar. 2024
Amanda - Thank you for the 5/5!

6/10 Aceptable

Tracy

Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 31 mar. 2024
Tracy - Thank you for the 3/5!

6/10 Aceptable

Charles

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de Maximo el 12 mar. 2024
Charles - Thank you for the 3/5! Hopefully next time it will be a 5/5!

2/10 Terrible

Rodolfo

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The worst place on brooklyn
Se hospedó 2 noches en marzo de 2024
Respuesta de Maximo el 10 mar. 2024
Rodolfo - You came to check in and couldn't afford it. You decided to leave and did not come back. Furthermore, you did not communicate with us so we marked your reservation as a No Show. We are open to assisting our guests and are more than happy to do so.

6/10 Aceptable

Robert

Le gustó: Limpieza
Staff member on reception was unfriendly and jaded. Tried to get help adding my IHG number, couldn’t help.
Se hospedó 6 noches en febrero de 2024
Respuesta de Maximo el 10 mar. 2024
Robert - I'd like to extend my apologies for your experience at reception. Rest assured that we are more than happy to assist our guests, especially with their IHG rewards. We hope to learn from this and will be ready for you next time.

10/10 Excelente

Yesenia

Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 29 mar. 2024
Yesenia - Thank you for the 5/5!

10/10 Excelente

Dylan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 9 mar. 2024
Dylan - Thank you for the 5/5!

10/10 Excelente

Olivia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Love
Se hospedó 1 noche en febrero de 2024
Respuesta de Maximo el 8 mar. 2024
Olivia - Thank you for the 5/5!

10/10 Excelente

yitzchok

Se hospedó 1 noche en febrero de 2024
Respuesta de Maximo el 25 mar. 2024
Yitzchok - Thank you for the 5/5!

8/10 Bueno

Adrianna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en febrero de 2024
Respuesta de Maximo el 5 mar. 2024
Adrianna - Thank you for the 4/5!

8/10 Bueno

Madeleine

Viajó con su familia
Very convenient location
Se hospedó 1 noche en marzo de 2024
Respuesta de Maximo el 4 mar. 2024
Madeleine - Thank you for the 4/5!

10/10 Excelente

Maureen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
We loved the location and the staff were great. The coffee was delicious in the morning the bar was lovely in the evening and our loft room was very cool. On a negative side the bathroom door in our room didn’t close entirely and the door to the patio allowed in lots of cold air.
Se hospedó 3 noches en febrero de 2024
Respuesta de Maximo el 29 feb. 2024
Maureen - I'm glad to see that the staff were great and that you enjoyed the coffee in the morning! Regarding the bathroom door, our apologies. Note that we dispatched our Engineer to fix so that it is no longer an issue for the future. Thank you for taking the time to give us your feedback. We hope to see you soon!

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walkable and close to train stops
Se hospedó 3 noches en febrero de 2024
Respuesta de Maximo el 26 feb. 2024
Daniel - Proximity to the subway is key! Thank you for taking the time to give us a 5/5. Have a great day and we hope to see you soon.

10/10 Excelente

Ester

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall, good experience
Se hospedó 1 noche en enero de 2024
Respuesta de Maximo el 25 feb. 2024
Ester - Thank you for taking the time to give us your feedback! We hope to see you soon.

10/10 Excelente

andreas

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Stayed her for work for three nights. Room was super quiet - would go as far as saying I never heard the outside eventhough I was only on 2nd floor so not very high. The room was very spacious and very big for NYC standards - basically a normal size room. Some people complained about the beds being Form but I didn’t think so. The room had all the usual amenities and a walk in shower which I much prefer over a bathtub shower. There are some great restaurants near by - lighthouse Brooklyn and reunion - sands a great demo across the street. The finest entrance is literally 50 ft from the hotel entrance from where y the “L” train takes you to Union square, Chelsea’s and the meat packing district in 10 minutes. Downstairs is a chill little coffee bar that also serves drinks and believe a lounge bar as well, open till later to never checked it out. I would definitely stay here with family mainly because the rooms are so big and the convenience of transportation to downtown NY/Soho/Chelsea/meat packing district etc. I would tempernd this
Se hospedó 3 noches en febrero de 2024
Respuesta de Maximo el 22 feb. 2024
andreas - We appreciate you taking the time to give us your feedback. I'm happy to see that you enjoyed your stay. Yes - the L train is conveniently close and makes it so easy to come and go to the city. The coffee bar is also a highlight that we enjoy. Nothing better than a cup of coffee to get your day started (or to keep it going). Thank you again and we look forward to seeing you soon! Have a great day.