Dear José, We're thrilled to receive your fabulous review! Your satisfaction is important to us, and we are delighted you enjoyed a comfortable stay at Holiday Inn Express New York City - Chelsea. Thanks for choosing our hotel; we hope to see you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Martin, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Holiday Inn Express New York City - Chelsea. We look forward to welcoming you back on your next visit.Warmest Regards,Ahmed LatifGeneral Manager

Dear Daniel, Thank you for your review of our hotel. We hope you will accept our deepest apologies for the level of service you received from one of our staff. We take our guest comments seriously, as they will help us enhance the experience for future guests. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Warmest Regards,Ahmed LatifGeneral Manager

Dear Ana, We are thrilled to see that you had a great time here at Holiday Inn Express New York City - Chelsea. Providing seamless accommodations and offering convenient location is what we pride ourselves on. Therefore, we are delighted this was your experience. It was a pleasure having you as our guest, and we hope to host you again whenever you return to our area.Warmest Regards,Ahmed LatifGeneral Manager

Dear ENRIQUE, Thank you for bringing this concern to our attention. We're really sorry for the situation regarding your charge. Please know that this is not usual for us, and we will review your feedback with our team to prevent any such issues from repeating. We hope this isolated instance will not prevent you from trying us again in the future, as we are wholly committed to regaining your confidence in our hotel.Warmest Regards,Ahmed LatifGeneral Manager

It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back.

Dear Viridiana, Thank you for taking the time to review your stay. We realize the importance of first impressions; fresh, clean accommodations must set the tone for a great stay. We apologize for any oversights in your room's preparation, and we are pleased to know the remainder of your visit was flawless. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Warmest Regards,Ahmed LatifGeneral Manager

Dear Lilliana, Thank you for reviewing your stay at Holiday Inn Express New York City - Chelsea. It was a pleasure to read that we exceeded your expectations. We work hard to ensure every guest has a comfortable and relaxing stay so that we will share your compliments with our team. Thank you again for your feedback, and we look forward to welcoming you again.Warmest Regards,Ahmed LatifGeneral Manager

Dear ISMAEL, Thank you for choosing to stay with us. Your total satisfaction is our top priority; therefore, please accept our apologies for any lack of attentiveness shown by our staff. We hope you will allow us to show you the exceptional hospitality we are known for the next time you are in the area. Warmest Regards,Ahmed LatifGeneral Manager

Dear Fabiola, Thank you for evaluating your recent stay with us. Our breakfast staff works hard to be attentive to our guests' needs and ensures we have only the freshest items on our breakfast buffet. They will appreciate hearing that our guests recognized their efforts. We are glad our location was convenient for everything you wanted to do on this visit. However, we apologize for the behavior of our front desk staff. We are also sorry for the housekeeping items that were overlooked in your room. We understand your disappointment, and your feedback is being reviewed with the team members to see what went wrong. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future.Warmest Regards,Ahmed LatifGeneral Manager

Dear MARIA, Thank you for choosing to stay with us. We genuinely regret the issues you had with our accommodations. We consistently receive praise for our service and hospitality; however, we will note your comments as we continually strive to grow and improve our guest services. We hope to welcome you back in the future.Warmest Regards,Ahmed LatifGeneral Manager

Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!

Dear Esther, We are delighted you chose Holiday Inn Express New York City - Chelsea for your recent visit to New York City, and we are thrilled to read all of the great things you loved about our hotel. We appreciate your business and hope you will choose us whenever you are in the area. We look forward to seeing you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!

Dear Jorge, Thank you for your recent stay at Holiday Inn Express New York City - Chelsea. We are happy you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Gracias por compartir su experiencia con nosotros, agradecemos saber que disfrutó de su estadía y esperamos que pueda volver pronto.

Dear LUIS ALBERTO, We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at Holiday Inn Express New York City-Chelsea. We look forward to serving you again in the future.Warmest Regards,Ahmed LatifGeneral Manager

Gracias por compartir su experiencia con nosotros, lamentamos saber que no estuvimos al nivel de sus expectativas, tomaremos sus recomendaciones para mejorar.

Thank you for sharing your experience, we appreciate you have taken the time out to share your feedback, this information helps us improve our service and amenities. We hope you can give us another chance in the future to serve you better.

Dear braulio miguel, Thank you for rating your stay at Holiday Inn Express New York City - Chelsea. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Warmest Regards,Ahmed LatifGeneral Manager

Dear Franklin, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Holiday Inn Express New York City - Chelsea look forward to your next visit.Warmest Regards,Ahmed LatifGeneral Manager

Gracias por compartir su experiencia con nosotros, agradecemos saber que disfrutó de su estadía y esperamos que pueda volver pronto.

Gracias por compartir su experiencia con nosotros, agradecemos saber que disfrutó de su estadía y esperamos que pueda volver pronto.

Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!

Dear Aleyda, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Holiday Inn Express New York City - Chelsea.Warmest Regards,Ahmed LatifGeneral Manager

Dear Ana Luisa, We appreciate you letting us know our team went over and above in handling your requests! We are also glad you were especially pleased with the staff. However, we are sorry for the issues with the bathroom. It was a pleasure having you as our guest, and we look forward to welcoming you back to Holiday Inn Express New York City - Chelsea whenever your travels bring you to our area. Warmest Regards,Ahmed LatifGeneral Manager

Dear Leonor, Thank you for choosing to stay with us. We appreciate your feedback, and we want to apologize for not meeting your expectations. Thank you for the specific feedback about your room; we appreciate knowing what our guests enjoy and the things they would change. We hope to welcome you back soon. Warmest Regards,Ahmed LatifGeneral Manager

Gracias por compartir su experiencia con nosotros, agradecemos saber que disfrutó de su estadía y esperamos que pueda volver pronto.

Dear Carlos, Thank you for your fabulous rating and for letting us know your stay at Holiday Inn Express New York City - Chelsea was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Warmest Regards,Ahmed LatifGeneral Manager

Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We will address this information with our team to make it better. Thank you again and thank you for staying with us!

Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!

Dear Waleska, Thank you for your recent stay at Holiday Inn Express New York City - Chelsea and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations and enjoyed the breakfast we served! We enjoyed having you as our guest, and we hope to see you again on your next visit to New York City. Warmest Regards,Ahmed LatifGeneral Manager

Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!

Dear Lilliana, Thank you for your recent stay at Holiday Inn Express New York City - Chelsea and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to New York City. Warmest Regards,Laurie MiskoGeneral Manager

Dear Fernando, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Holiday Inn Express New York City - Chelsea.Warmest Regards,Laurie MiskoGeneral Manager

Dear Leila, We are delighted you had a great stay at Holiday Inn Express New York City - Chelsea. Thank you for the kind rating, and we look forward to hosting you again soon.Warmest Regards,Ahmed Latif,General Manager

Dear Elio, It was a pleasure to welcome you to Holiday Inn Express New York City - Chelsea. Thank you for mentioning how much you enjoyed our hospitality. Our thoughtful and devoted staff work hard to ensure we exceed our guest’s expectations throughout every guest’s stay. Thank you for choosing us, and we hope to see you again soon.Warmest Regards,Laurie MiskoGeneral Manager

Gracias por compartir su experiencia con nosotros, agradecemos saber que disfrutó de su estadía y esperamos que pueda volver pronto.

Dear Maria, Thank you for your kind rating of Holiday Inn Express New York City - Chelsea. We are pleased your stay with us was a great one and look forward to welcoming you back soon.Warmest Regards,Ahmed Latif,General Manager

Dear Guillermo, Thank you for choosing Holiday Inn Express New York City - Chelsea and for taking the time to share your experience. We are glad you were pleased with our well-kept accommodations and the responsive service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you again for your review. We look forward to your next visit! Warmest Regards,Laurie Misko,General Manager

Dear Guest, Thank you for taking the time to review our hotel. We were disappointed to read our accommodations did not provide the value for which you were hoping. Also, we sincerely apologize for the noise issues from the air conditioning unit in your room and that you did not get a good night's rest. Thank you again for bringing this to our attention; we will address and fix this accordingly. We hope you will visit us again and give us an opportunity to provide you with an excellent hotel experience. Warmest Regards,Laurie MiskoGeneral Manager

Dear Juan, Thank you for evaluating your stay at Holiday Inn Express New York City - Chelsea; your comments are valuable to us. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that your room did not meet your expectations. We appreciate you bringing these observations to our attention. Feedback like yours helps us as we strive to provide complete guest satisfaction. We hope you revisit so we can show you all the wonderful aspects of our hotel that make us a great choice when visiting New York City.Warmest Regards,Laurie MiskoGeneral Manager

Dear Jacquelin, Thank you for your recent stay at Holiday Inn Express New York City - Chelsea and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to New York City. Warmest Regards,Laurie Misko,General Manager

Dear Enrique, Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to prevent future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Thank you for bringing this to our attention. We hope you will consider staying with us again at Holiday Inn Express New York City - Chelsea so we can provide you with the seamless stay you deserve.Warmest Regards,Laurie MiskoGeneral Manager

Dear Brendalis, It was a pleasure to welcome you to Holiday Inn Express New York City - Chelsea. Thank you for mentioning how much you enjoyed our hospitality. Our thoughtful and devoted staff work hard to ensure we exceed our guest’s expectations throughout every guest’s stay. Thank you for choosing us, and we hope to see you again soon.Warmest Regards,Laurie MiskoGeneral Manager

Guillermo, thank you for choosing Holiday Inn Express New York City - Chelsea and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Warmest Regards, Laurie Misko General Manager

Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!