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Opiniones sobre Hilton Garden Inn New York / Staten Island

3 out of 5
Hilton Garden Inn New York / Staten Island
1100 South Ave, Staten Island, NY

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 465 de 1001 opiniones" "
Evaluación: 8 - Bueno. 255 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 129 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 87 de 1001 opiniones" "
Evaluación: 2 - Terrible. 65 de 1001 opiniones" "

8,4/10

Limpieza

8,4/10

Personal y atención

7,8/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Enrique

Viajó con su familia
Gooood
Se hospedó 1 noche en diciembre de 2023
Respuesta de Natalie Naeder: Front Office Supervisor el 8 ene. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

2/10 Terrible

RUBEN

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza, personal y atención
Lamento mi estadía en este hotel ni un solo día hicieron cambio de toallas ni limpieza en la habitación nunca había sucedido en ningún hotel donde e viajado
Se hospedó 3 noches en agosto de 2023
Respuesta de Latesha Lopez el 15 ago. 2023
Buenas noches Rubén Lamentamos que haya tenido una mala experiencia durante su estancia en nuestro hotel. Compartiré estos comentarios con nuestro equipo de administración y limpieza. Esperamos que reconsidere quedarse con nosotros en el futuro. Gracias por ser nuestro valioso invitado.

4/10 Mediocre

Jessenia

4/10 Mediocre

Ruth

Viajó por negocios
No le gustó: Personal y atención, comodidad de la habitación
Se hospedó 2 noches en julio de 2022
Respuesta de Samantha el 13 ago. 2022
Dear Ruth, I am sorry to hear that you didn't completely enjoy your stay with us. We hope you will be back in the future to give us another shot. Thank you.

10/10 Excelente

Yadira

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place to stay
Se hospedó 1 noche en marzo de 2022
Respuesta de Samantha Flores el 11 oct. 2022
Yadira, Thank you for the kind words! We are thrilled you enjoyed your stay with us and hope to welcome you back again soon! Best Regards, Samantha Flores: Assistant General Manager.

2/10 Terrible

josue

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
habitacion con mucho ruido
la primera noche llegamos tarde y nos entregaron una habitación donde el ruido fue molesto toda la noche por qué tenía a poca distancia las salidas de ventilación de aire acondicionado al día siguiente nos cambiaron la habitación sin problema. pero la primera noche no se pudo dormir.
Se hospedó 3 noches en noviembre de 2021

10/10 Excelente

sergio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bien
👍👍👍
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

ROBERTO

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Todo fue bueno hasta el otro dia q a mi novia le salieron ronchas de chinches
Se hospedó 1 noche en diciembre de 2017
Respuesta de Hilton Garden Inn Staten Island el 16 feb. 2018
Thank you for your feedback!

10/10 Excelente

Martine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a great hotel, friendly staff, helpful, clean and comfortable.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Leslie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ronald

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024

6/10 Aceptable

bella

Le gustó: Personal y atención
It’s just what we needed for the short stay
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Melanie

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Bruno

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Love it nice clean friendly
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Frances Marie

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in was easy and the staff member was very friendly and professional. Will definitely be back !
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

igor

Le gustó: Limpieza
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Faryar

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
Dirty, worn out property that doesn’t look like Hilton brand more of a motel quality. There were stains all over the unit
Se hospedó 1 noche en abril de 2024
Respuesta de Natalie N.: Front Office Supervisor el 6 abr. 2024
I would like to take this time to apologize for your recent stay at the Hilton Garden Inn. We take all complaints very seriously and want to rectify them to your satisfaction. Your experience is not a common practice here and we would like to make it up to you if given the chance on your next visit. Please contact me personally before you arrive and I will be more than happy to make sure that your next stay is above and beyond your expectations.

2/10 Terrible

Igor

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ordered tickets online When I arrived at the hotel They didn’t want to give me a room, they said that they didn’t receive the money, although they took it from the bank And that was the problem. I wasn't the only one. Four people in front of me had the same problem. I had to buy a ticket at an inflated price I withdrew money twice Now I need to call the bank and explain the situation I offer cheaper tickets when you arrive raises prices at night Yes you have no choice
Se hospedó 1 noche en abril de 2024
Respuesta de Natalie N.: Front Office Supervisor el 6 abr. 2024
I would like to take this time to apologize for your recent stay at the Hilton Garden Inn. We take all complaints very seriously and want to rectify them to your satisfaction. Your experience is not a common practice here and we would like to make it up to you if given the chance on your next visit. Please contact me personally before you arrive and I will be more than happy to make sure that your next stay is above and beyond your expectations.

10/10 Excelente

Dennis

Viajó en grupo
The hotel is very clean and cozy.
Se hospedó 6 noches en marzo de 2024
Respuesta de Natalie N.: Front Office Supervisor el 6 abr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

4/10 Mediocre

Weiting

No le gustó: Limpieza
We didn't have a pleasant stay like last time on this property. I couldn't find the sheet underneath the comforter because it was rolled to a corner of the bed. It gave me an impression that the sheet wasn't changed from the last guest. My husband and I had a hard time to fall in sleep because of noises. One obviously was from the elevator near the room. The mechanic noise could be heard almost through the whole night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Natalie N.: Front Office Supervisor el 2 abr. 2024
Dear Xx: Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the sheets and noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you now, please call and tell us. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will Make it Right.

8/10 Bueno

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our room was newly renovated and incredibly clean! Staff was friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de William el 27 mar. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the room and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Aceptable

Danny

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The restaurant at the property was great along with the staff and service that they provided. It was quiet at night other than when the events were going on. That also limited parking for guest that were staying at the hotel. When I asked about parking, I was asked how long I would be staying. When I asked if I could park in the parking lot beside the building, I was told that that was rented out to Amazon for training drivers. I was also told that they would ask their manager on duty if I could park there, and then was told that I was not staying long enough without management even being asked. The front desk staff could take a few tips from the restaurant personnel. Other than that it is a fairly decent hotel.
Se hospedó 4 noches en marzo de 2024
Respuesta de William el 27 mar. 2024
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lorenzos Restaurant in hotel waiter Jacob was very adiment on how much tip we should have gave him, i favs him 25 he aanted 50, you cant tell a customer how much tip to leave.
Se hospedó 1 noche en marzo de 2024
Respuesta de Samantha el 23 mar. 2024
Hello John. I am so sorry to hear that you encountered while you were dining at Lorenzo's especially since this isn't the usual experience. I will be sure to let the managers know so they can correct this. Thank you for letting us know.

8/10 Bueno

Clarence

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de Natalie N.: Front Office Supervisor el 22 mar. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

2/10 Terrible

Kevin

No le gustó: Limpieza, estado de la propiedad e instalaciones
Rooms out dated furniture old, Resturant on property is very good
Se hospedó 1 noche en febrero de 2024
Respuesta de Samantha el 20 mar. 2024
Hello Kevin. I am happy to let you know that we are currently in the process of a refresh to all the rooms! We hope that you will come back and stay with us again when they are finished. I will be sure to tell Lorenzo's team how much you enjoyed your dining experience with them. Thank you.

10/10 Excelente

Naveed

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good Quite hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Samantha el 20 mar. 2024
Hello Naveed. We are glad to know that your stay was just what you needed it to be, quiet. Thank you for taking the time to leave us feedback.

6/10 Aceptable

Mariana

No le gustó: Limpieza, estado de la propiedad e instalaciones
It was upsetting to get a room on the only floor being under renovation, without even a heads up. And I paid $230 for one night!
Se hospedó 1 noche en marzo de 2024
Respuesta de Samantha el 20 mar. 2024
Hello Mariana. I am sorry to hear that you weren't verbally made aware of the refresh that we are doing to the rooms. Even though you should have been made aware, we do have signage posted at the desk stating that we are currently in a refresh process. We hope that once these changes are done, you will come back to give us another try. Thank you for your feedback.

10/10 Excelente

Susan

Se hospedó 1 noche en marzo de 2024
Respuesta de Natalie N.: Front Office Supervisor el 6 abr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excelente

Sara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall ok
Se hospedó 1 noche en marzo de 2024
Respuesta de Natalie N.: Front Office Supervisor el 9 mar. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

6/10 Aceptable

Lemuel

Viajó con su pareja
Le gustó: Personal y atención
A bit dated decor, duct tape on things, bar closes way too early. They should find a way to step it up when you’re the best hotel on the whole island, overall not bad
Se hospedó 1 noche en febrero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 9 mar. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

10/10 Excelente

joe

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always stay here when I visit. Service and amenities are great. Would recommend to anyone.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Natalie N.: Front Office Supervisor el 9 mar. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excelente

Giovanni, North Bay Village

Se hospedó 1 noche en febrero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 22 mar. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excelente

Patricia

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Na
Se hospedó 9 noches en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 9 mar. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excelente

Alper, Baltimore

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good next time stay here again
Se hospedó 1 noche en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 9 mar. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

6/10 Aceptable

Wendy

Viajó con su familia
Le gustó: Personal y atención
The rooms are a bit run down
Se hospedó 1 noche en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 21 feb. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

10/10 Excelente

jorge

Se hospedó 4 noches en febrero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 21 feb. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

4/10 Mediocre

charles

Le gustó: Personal y atención
No le gustó: Servicios
Requested cleaning service at check in never happened Noise until late night from a function Construction noise early in the morning Monday Need to update breakfast buffet looked used and dirty with no customers
Se hospedó 2 noches en febrero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 7 feb. 2024
Charles,Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will Make it Right.

4/10 Mediocre

Daria, Brooklyn

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a motel, can’t have name “hotel”. Super dirty, old broken furniture. I would never recommend this place to stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 5 feb. 2024
I would like to take this time to apologize for your recent stay at the Hilton Garden Inn. We take all complaints very seriously and want to rectify them to your satisfaction. Your experience is not a common practice here and we would like to make it up to you if given the chance on your next visit. Please contact me personally before you arrive and I will be more than happy to make sure that your next stay is above and beyond your expectations.

8/10 Bueno

Jennifer

Viajó en grupo
Le gustó: Limpieza, personal y atención
The HGI offered a convenient option to stay after an event. There’s a nice bar and the property is very nice. Room was clean and comfortable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 5 feb. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

6/10 Aceptable

Marie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Uncomfortable bed, rooms need updated
Se hospedó 3 noches en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 5 feb. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

10/10 Excelente

Patricia, Durham

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a very nice stay! The food was great. Thank you!
Se hospedó 3 noches en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 1 feb. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excelente

Daryn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 1 feb. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

8/10 Bueno

Debra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 1 feb. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 5/5! Have a wonderful day.

6/10 Aceptable

Johnita

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Outside looks great the rooms inside is very DATED! Nothing up to date, thermostat hanging off the wall
Se hospedó 2 noches en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 22 ene. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

6/10 Aceptable

LEON, Perth Amboy

Viajó por negocios
Clean room
Se hospedó 1 noche en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 22 ene. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

2/10 Terrible

DIANE

Se hospedó 1 noche en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 22 ene. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

8/10 Bueno

William, Sarasota

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall it was ok the rooms are getting a little dated but it was clean. The front desk booked me into the wrong room but they quickly corrected it. The restaurant is nice.
Se hospedó 3 noches en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 21 feb. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

6/10 Aceptable

Carol

Le gustó: Personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 20 ene. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

8/10 Bueno

Hugh

Se hospedó 1 noche en enero de 2024
Respuesta de Natalie N.: Front Office Supervisor el 20 ene. 2024
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.

10/10 Excelente

Patricia, Durham

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk people were very nice.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Natalie N.: Front Office Supervisor el 20 ene. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.