Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 360 de 514 opiniones" "
10 - Excelente
360
Evaluación: 8 - Bueno. 96 de 514 opiniones" "
8 - Bueno
96
Evaluación: 6 - Aceptable. 28 de 514 opiniones" "
6 - Aceptable
28
Evaluación: 4 - Mediocre. 20 de 514 opiniones" "
4 - Mediocre
20
Evaluación: 2 - Terrible. 10 de 514 opiniones" "
2 - Terrible
10
9,4/10
Limpieza
9,0/10
Personal y atención
9,0/10
Servicios
9,4/10
Estado de la propiedad e instalaciones
9,2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Jonathan
Viajó con su pareja
11 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Esta Perfecta Y Mucha Seguridad
Jonathan
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service el 12 feb. 2024
Jonathan, apreciamos tus comentarios positivos sobre tu reciente estadía en Graduate New York. Estamos encantados de que haya encontrado nuestro establecimiento perfecto y haya sentido una gran sensación de seguridad. Nuestro objetivo es proporcionar un ambiente cómodo y seguro para todos nuestros huéspedes. Esperamos darle la bienvenida nuevamente en el futuro.Mohit MalhotraGeneral Manager
10/10 Excelente
Rodrigo
28 dic. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente ubicación para quienes quieren tener una vista de la ciudad y a poca distancia de Manhattan, el Tram esta a menos de una cuadra.
Rodrigo
Respuesta de Customer Service el 29 dic. 2022
Gracias por compartir tu reseña, Rodrigo.Estamos encantados de que haya disfrutado de las fantásticas vistas desde la ubicación privilegiada de Graduate Roosevelt Island. Estamos de acuerdo en que tenemos la mejor ubicación en la ciudad y nos encanta compartirla con nuestros queridos huéspedes. ¡Estamos ansiosos por volver a verte pronto para otra experiencia increíble!Mohit MalhotraGeneral Manager
10/10 Excelente
JUAN DARIO
6 oct. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Maravilloso hotel!
Todo estuvo muy bien. nos encantó la ubicación.
JUAN DARIO
Se hospedó 7 noches en septiembre de 2022
Respuesta de Customer Service el 6 oct. 2022
¡Gracias por dejarnos esta maravillosa reseña, Juan!¡Estamos encantados de que haya disfrutado tanto su tiempo en Graduate Roosevelt Island! También es bueno escuchar que aprovechó nuestra conveniente ubicación en el corazón de la ciudad. Nos esforzamos por ofrecer a nuestros huéspedes solo las experiencias más memorables y sus elogios nos permiten saber que lo estamos logrando. ¡Esperamos recibirlo nuevamente pronto para otra experiencia fabulosa!Mohit MalhotraGeneral Manager
6/10 Aceptable
Ramiro
Viajó en grupo
21 jul. 2022
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Contrariado , no me cambiaron de habitación.
Ramiro
Se hospedó 1 noche en julio de 2022
Respuesta de Customer Service el 21 jul. 2022
We appreciate you taking the time to share your feedback, Ramiro.
We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.
Mohit Malhotra
General Manager
10/10 Excelente
Katia
11 abr. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Katia
Se hospedó 1 noche en abril de 2022
8/10 Bueno
Angel
Viajó en grupo
4 abr. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lo único malo es que si vas en carro esta muy caro el costo del estacionamiento!!
Angel
Se hospedó 2 noches en abril de 2022
Respuesta de Customer Service el 6 abr. 2022
¡Gracias por la revisión de 4/5, Ángel!
¡Es excelente que haya disfrutado tanto su tiempo con nosotros! Estamos encantados de que haya apreciado nuestra propiedad. Nos preocupamos profundamente por la felicidad y la satisfacción de nuestros huéspedes, por lo que abordaremos sus inquietudes con respecto a nuestro valor de estacionamiento con nuestro equipo en el futuro. Nos esforzamos por la excelencia, por lo que esperamos poder compartir una experiencia aún mejor con usted pronto.
¡Que tengas un hermoso día!
Mohit Malhotra
General Manager
10/10 Excelente
DIEGO AUGUSTO
Viajó con su familia
4 ene. 2022
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hermoso hotel
Es un Hotel nuevo y con una espectacular vista de Manhattan, lejos del bullicio y el ruido ya que está en una isla súper tranquila y con gente muy amable, puedes llegar en coche, metro o hasta en Teleférico, es para estar relajado en las noches pero para estar cerca de la ciudad para el turismo y las compras, me enamoré del hotel!!!
DIEGO AUGUSTO
Se hospedó 3 noches en diciembre de 2021
Respuesta de Customer Service el 5 ene. 2022
¡Gracias por la fantástica reseña, Diego!
¡Es extraordinario que haya tenido una experiencia tan maravillosa en Graduate Roosevelt Island! Estamos encantados de que haya disfrutado de nuestra excelente ubicación con sus impresionantes e impresionantes vistas. ¡Eso es lo que nos gusta ver! ¡Estamos ansiosos por volver a verte pronto para poder compartir esas hermosas escenas contigo una vez más!
¡Tenga un día fantástico!
Mohit Malhotra
General Manager
6/10 Aceptable
Gina
Viajó con su familia
3 may. 2024
I like that it is in Manhattan but without the crowd. I don't like the banging/jarring sound when you get off the elevator and outside of the room.
Gina
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 3 may. 2024
Gina, we appreciate your feedback. We're glad you enjoyed our location tucked away from the hustle and bustle. We regret any inconvenience caused by the noises you experienced near the elevator and rooms. It's feedback like yours that helps us improve guest experience. We invite you to stay with us again so we can offer an improved experience.Mohit MalhotraGeneral Manager
4/10 Mediocre
Young, Flushing
1 may. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
good location
too expensive
parking problem
Young
Se hospedó 5 noches en marzo de 2023
Respuesta de Customer Service el 2 may. 2024
Young, your feedback is valuable to us. The proximity of our location is something we are glad you found beneficial. As for your concerns regarding cost and parking, we always strive to align our pricing with the services we offer while also ensuring reliable parking facilities. We appreciate you pointing out these matters for improvement.Mohit MalhotraGeneral Manager
6/10 Aceptable
Petro
Viajó con su pareja
30 abr. 2024
No le gustó: Estado de la propiedad e instalaciones
It would be nice to have a kettle in the room. It is impossible to make some tea in the late evening.
Petro
Se hospedó 9 noches en abril de 2024
Respuesta de Customer Service el 1 may. 2024
Petro, thank you for your feedback. We understand that having in-room facilities for a warm beverage could enhance your comfort during those late evenings. Your suggestion about a kettle has been noted and will be considered by our management. We appreciate your constructive feedback and look forward to the possibility of hosting you again in the future.Mohit MalhotraGeneral Manager
10/10 Excelente
Christina
Viajó con su familia
28 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a beautiful hotel located in a beautiful part of NYC. There are restaurants in walking distance. Ali, who works at the front desk was so sweet and treated us very well. Can't wait to return..
Christina
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 29 abr. 2024
Christina, it's fantastic to hear how much you enjoyed your time at Graduate New York. The location, proximity to restaurants, and our kind team members, such as Ali, truly make our hotel special. We're thrilled to know you're looking forward to your return. We can't wait either!Mohit MalhotraGeneral Manager
10/10 Excelente
Abigail
Viajó con su familia
18 abr. 2024
We had a wonderful stay at the Graduate. Spacious rooms and stunning views. Good breakfasts. Safe snd surprisingly convenient area.
Abigail
Se hospedó 5 noches en abril de 2024
Respuesta de Customer Service el 18 abr. 2024
Abigail, it truly is a delight to hear about your positive experience at the Graduate New York. We're thrilled to know you found our rooms spacious accompanied by stunning views, and that you enjoyed our refreshing breakfasts. Your mention of the convenient and safe location further cements what we aspire to provide our guests. Looking forward to your return visit.Mohit MalhotraGeneral Manager
10/10 Excelente
Fabiola
Viajó con su familia
16 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel it’s really nice and in a very good location. So easy to get to Manhattan. The Roosevelt island it’s so peaceful. We got into all kinds of transportation to explore the area. My nice love it. We definitely go back.
Fabiola
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 16 abr. 2024
Fabiola, it's fantastic to hear you appreciated the Graduate New York's prime location and found Roosevelt Island peaceful. We're delighted your niece enjoyed it too and that you used different modes of transport to explore the area. We are eagerly awaiting your return for more adventures.Mohit MalhotraGeneral Manager
10/10 Excelente
Ely
Viajó con su pareja
13 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent hotel
Ely
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 13 abr. 2024
Ely, it's wonderful to hear your high praise for Graduate New York! We're pleased we could deliver an exceptional stay. Thank you for taking the time to share your feedback and we look forward to welcoming you back soon.Mohit MalhotraGeneral Manager
10/10 Excelente
Brian
Viajó con su pareja, Viajó por negocios
31 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Amazing view of Queens Boro Bridge. Very nice theme of collegiate ( books/ a draft of the constitution in room). Very spacious room for NYC. Super nice front desk staff.
Brian
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 2 abr. 2024
Brian, thank you for sharing your experience at Graduate New York. It's wonderful to hear you appreciated our university-inspired theme, spacious accommodations, and the spectacular views. We're also delighted to hear of the positive experience you had with our welcoming front desk colleagues. Making your stay memorable is our top priority. We hope to welcome you back on your next visit to NYC!Mohit MalhotraGeneral Manager
10/10 Excelente
William
Viajó con su pareja
30 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
As a former New Yorker, who really hasn’t spend much time on Roosevelt, Island, I was very happily surprised with the time that was spent here at this hotel. we felt safe and Wendy who works at the front desk was extremely kind and understanding to our special needs. She gets a five star!
William
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service el 31 mar. 2024
William, it's fantastic to hear about your positive experience at Graduate New York! We agree, Roosevelt Island brings a unique side to our city, and we're glad you felt secure during your stay. It's also wonderful to learn that Wendy was able to provide exceptional service and met your specific requirements with kindness and understanding. Your five-star evaluation for her will surely bring a smile to her face. We hope your next visit will be as pleasant as the previous one.Mohit MalhotraGeneral Manager
10/10 Excelente
William
Viajó con su pareja
28 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely, friendly, accommodating staff. Views were outstanding. Would recommend to anyone staying in NYC.
William
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service el 29 mar. 2024
William, your warmth and positivity towards Graduate New York are truly appreciated. Our team members strive to provide a welcoming and accommodating atmosphere, so it's fantastic to hear you felt this during your stay. Your commendation about the outstanding views will surely be cherished by future guests considering a visit to the city. Thank you for the strong recommendation, and we hope to see you again for another memorable stay in NYC.Mohit MalhotraGeneral Manager
10/10 Excelente
Julen
Viajó por negocios
27 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Safe, clean, with all the amenities in great condition.
Julen
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service el 28 mar. 2024
Julen, it's wonderful to hear your positive feedback regarding the Graduate New York. We're delighted you felt safe and appreciated the cleanliness, as well as our well-maintained amenities. We hope to welcome you back soon for another remarkable experience!Mohit MalhotraGeneral Manager
10/10 Excelente
Nicole
26 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is the second Graduate Hotel I’ve stayed in and I loved it equally to the other. Comfy beds, great view from the room, attentive staff. Easy to get into either Manhattan or Brooklyn. Loved it and will definitely return.
Nicole
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 28 mar. 2024
Nicole, your kind words about your experience at the Graduate New York are greatly appreciated. We're thrilled that our comfortable beds, fantastic views, and attentive team members added to the enjoyment of your stay. It's also great to know that our location made it easy for you to explore both Manhattan and Brooklyn. We're looking forward to your return visit!Mohit MalhotraGeneral Manager
10/10 Excelente
Takisha
Viajó con su pareja
24 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a great place to stay.
Takisha
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service el 26 mar. 2024
Takisha, it's delightful to hear that you enjoyed your stay at the Graduate New York. Thank you for recognizing us as a preferred destination. We're always here to ensure a wonderful experience for our valued guests. We hope to welcome you back soon.Mohit MalhotraGeneral Manager
10/10 Excelente
Alina
24 mar. 2024
Alina
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service el 13 abr. 2024
Thank you for the 5/5 rating, Alina!It's excellent you enjoyed your time at Graduate New York so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Mohit MalhotraGeneral Manager
6/10 Aceptable
Irene
Viajó en grupo
23 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place , awesome views and awesome surroundings. Continental breakfast is a joke though ! They won’t allow both - coffee and juice! You have to choose one ! But they have free coffee unlimited. I would not recommend to pay more for continental breakfast! Better safe money on normal meals from their menu.
Irene
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 25 mar. 2024
Irene, thank you for sharing your candid feedback. It's wonderful to read that you appreciated the stunning panoramas and vibrant surroundings. We're sorry you weren't completely satisfied with our continental breakfast choices. While we do provide unrestricted access to coffee, we understand having to choose between other beverage options may not be ideal. Your comments inspire us to reassess and refine our offerings to deliver an improved experience moving forward. We look forward to making your next visit even better.Mohit MalhotraGeneral Manager
10/10 Excelente
Hawah
Viajó por negocios
22 mar. 2024
Beautiful, amazing,
Hawah
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service el 24 mar. 2024
Hawah, it's wonderful to read about your stay at Graduate New York. Our team strives to provide exceptional experiences, and we're delighted to know we hit the mark for you with our aesthetically pleasing and noteworthy environment. We hope to welcome you again for another fantastic stay.Mohit MalhotraGeneral Manager
10/10 Excelente
Helen
Viajó con su familia
22 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed our stay on the island. Lovely view from room! Staff were very friendly. Complimentary coffee and tea downstairs in the morning was appreciated. The island is beautiful to walk around and has lovely restaurants and a great grocery store (wholesome factory) where we got breakfast and snacks to go most mornings and evenings.
Stayed for four nights and came back one evening and room was not made up. Needed more towels and it was a bit of a frustrating quest. Called guest services from the room and waited for a while. Called back to ask if there was a quicker way to pick up towels somewhere, was told to go downstairs to front desk only to find out the request never got put through and they didn’t have towels there. The front desk mentioned calls to guest services goes to a central location and they don’t know anything about their hotel... so that needs some improvement. Front desk was able to send up towels to the room promptly but the person on the phone was not helpful in any way.
It an ill be more convenient to get to the city once subway upgrades are done. Right now, need to take a shuttle subway one stop and then transfer. Shuttles and trams typically only came every 15-20 minutes so often needed to wait a while at the stations to get back and forth from Manhattan but the tram ride was fun.
Helen
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service el 23 mar. 2024
Helen, it's so heartening to hear that you found the Graduate New York's island location and complimentary services to your liking, and that our team members added to your enjoyment. We apologize for the incident concerning the housekeeping service and the delayed towel request, which we undoubtedly understand can be a concern. We value your feedback and are always seeking ways to streamline coordination between different areas of our establishment.On the subject of your transit experience, indeed upgrades are underway in the city, but we're glad that despite these, you found some enjoyment in the tram ride. We eagerly anticipate welcoming you back to continue exploring the island's charms. Thank you for sharing your experience!Mohit MalhotraGeneral Manager
10/10 Excelente
Hyeonwoo
Viajó con su pareja, Viajó por negocios
16 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice
Hyeonwoo
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service el 17 mar. 2024
Hyeonwoo, thank you for this exuberant review! It's delightful to hear you had an enjoyable stay at Graduate New York. We can't wait to host you again when you next visit.Mohit MalhotraGeneral Manager
6/10 Aceptable
Lavonne
14 mar. 2024
Lavonne
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service el 4 abr. 2024
Lavonne, thank you for taking the time to rate your stay with us. We noticed it wasn't a perfect score and there's always room for improvement. We hope you return to give us another opportunity to elevate your experience.Mohit MalhotraGeneral Manager
10/10 Excelente
Musu
Viajó con su pareja
11 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
It was nice
Musu
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service el 13 mar. 2024
Musu, it's delightful to hear that you enjoyed your stay at Graduate New York. We appreciate your feedback and hope to welcome you again in the near future.Mohit MalhotraGeneral Manager
10/10 Excelente
XIAO
Viajó con su pareja
7 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Caleb, it's great to hear that you found the aesthetic appeal of Graduate New York pleasing. We acknowledge your feedback about the service speed. Our team members constantly strive to provide efficient and prompt service, and we will make sure to work on this aspect. We appreciate you choosing us for your stay and hope to serve you again in the future.Mohit MalhotraGeneral Manager
8/10 Bueno
Hector
4 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
NO FREE PARKING FOR THE PRIC E...
Hector
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 6 mar. 2024
Hector, thank you for your input. While parking does come as an additional service for our guests, we believe the rates are competitive considering our prime location in New York. We value your feedback and will consider it as we look at many ways to enhance our guest experience. Despite this, we hope that your stay at Graduate New York was comfortable and enjoyable. We look forward to welcoming you back in the future.
10/10 Excelente
Harit
Viajó con su familia, Viajó con mascotas
3 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well appointed rooms, great theme with smart staff. All in all good hospitality. The bar should be open later than 11 PM. That's a bit lame considering they're aren't any other options on the island.
Harit
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 4 mar. 2024
Harit, it's delightful to hear that you appreciated the unique theme and well-furnished rooms at Graduate New York. Our team members cherish your kind commendations for their intelligence and hospitality prowess. We appreciate your suggestion about extending the bar hours, as we're always looking to enhance our guests' experience. We look forward to welcoming you back for another pleasant stay soon.Mohit MalhotraGeneral Manager
10/10 Excelente
Feng Chun Florence
Viajó con su familia, Viajó con mascotas
24 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best stay in NYC ever!! Amazing staffs!
Feng Chun Florence
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service el 25 feb. 2024
Feng, thank you for your incredible review. We're thrilled to hear that Graduate New York made your NYC stay unforgettable! It's especially wonderful to know our team members delivered an amazing service. Your kind words are truly appreciated and we look forward to welcoming you back on your next visit to the Big Apple. Safe travels!Mohit MalhotraGeneral Manager
8/10 Bueno
Na
24 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unique settings with higher-ed atmosphere.
The room service is not consistent.
Na
Se hospedó 6 noches en febrero de 2024
Respuesta de Customer Service el 25 feb. 2024
Na, it's wonderful to hear that you appreciated Graduate New York's unique ambiance. We strive to create a distinctive experience reflective of the spirited community we're part of. We regret to hear you found the room service to have some irregularities. Your comments have been communicated to our team members for internal review to assure more consistent service. We hope to have the opportunity to welcome you back and exceed your expectations next time.Mohit MalhotraGeneral Manager
10/10 Excelente
Nadia
20 feb. 2024
Nadia
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service el 21 mar. 2024
Nadia, thank you for sharing your positive rating. We are pleased to know you had a magnificent stay at Graduate New York. It's wonderful to see that we were able to meet your expectations. We thank you once again and hope to welcome you back soon!Mohit MalhotraGeneral Manager
10/10 Excelente
Tequan
20 feb. 2024
Tequan
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 21 mar. 2024
Tequan, thank you for sharing your perfect rating of Graduate New York. We're thrilled you were extremely satisfied with your stay and we look forward to welcoming you back.Mohit MalhotraGeneral Manager
10/10 Excelente
Tiger
Viajó con su pareja
19 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Graduate is a great boutique hotel. The Fly guy sculpture in the lobby is impressive. The rooms and amenities are as advertised. Roosevelt Island is a quiet respite in the middle of the city with beautiful views of Manhattan & Queens.
Tiger
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service el 20 feb. 2024
Tiger, it's fantastic to hear you enjoyed your stay at Graduate New York. We're thrilled that our unique lobby decor and accurately described rooms met your expectations. The peaceful ambiance of Roosevelt Island, paired with the breathtaking views, indeed offers a haven within the city. We hope you'll return for another wonderful experience in the near future.Mohit MalhotraGeneral Manager
10/10 Excelente
Fatima
Viajó con su familia
17 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean , very good people , food excellent , nice people
Fatima
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 18 feb. 2024
Fatima, thank you for your kind words about Graduate New York. We're thrilled to hear you enjoyed our neat environment, exceptional team members, and delicious food. Your satisfaction is our greatest reward and we look forward to hosting you again in the future.Mohit MalhotraGeneral Manager
10/10 Excelente
Matthew, Aurora
16 feb. 2024
Matthew
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service el 22 mar. 2024
Thanks for the perfect rating, Matthew!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Graduate New York.Have a wonderful day!Mohit MalhotraGeneral Manager
10/10 Excelente
Lisa
Viajó con su familia
14 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is friendly and attentive. Our accessible room was clean and roomy. This isn't a cookie-cutter place and the furnishings and decorations are fun and quirky, leaving us with more questions for the engaging staff. Gorgeous views from our room, the rooftop and all around the site.
The lobby restaurant staff is especially great. We enjoyed the continental breakfast options (ordered & served, not self-serve) and note that the granola is top-notch. Breakfast hours of operation until 2pm fit our leisurely breakfast routine well.
It's a short walk/stroll to the Tram and Ferry and a little further on to the train (which wasnt operating fully Q1 2024) however there was a MTA bus option and also a free Red Bus that travels around Roosevelt Island. All were fully accessible and helpful when requested.
Lisa
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service el 16 feb. 2024
Lisa, it's wonderful to hear how much you enjoyed the unique ambiance and spacious accommodations at Graduate New York. Our team always aims to deliver a memorable experience, and we're pleased you found them engaging and attentive. We are particularly delighted to know you appreciated our delicious breakfast options and convenient transport links. Thank you for your warm words, and we look forward to your return visit.Mohit MalhotraGeneral Manager
4/10 Mediocre
Yi
Viajó con su familia
14 feb. 2024
Le gustó: Limpieza, servicios
No le gustó: Personal y atención
When checking in, no information for parking provided by front desk staff. No upgrade for Expedia Golden member. But the valet parking guy is quite good. He helped me parking the vehicle. Moreover, The design of the door of bathroom has problem. My wife’s hand was hurt there. Completely no any warn or remind sign there.
Yi
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service el 15 feb. 2024
Yi, acknowledging the areas where your experience fell short, we apologize for any inconvenience regarding the parking information and bathroom design. Acknowledging your status as an Expedia Golden member, perks such as upgrades typically depend on availability. It's unfortunate we couldn't meet your expectations during your stay. Nonetheless, it's uplifting to know you found our valet service praiseworthy, and we'll pass on your kind words to the colleague who helped with your vehicle. Feedback is key in our quest for improvement, and we're grateful for yours. We trust your future visits would carry a more favorable impression.Mohit MalhotraGeneral Manager
10/10 Excelente
Candace
Viajó con su pareja
12 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was wonderful! Food was delish and it was quiet/safe! Would totally recommend!
Candace
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service el 14 feb. 2024
Candace, it's thrilling to hear that you had an exceptional stay at Graduate New York! Your kind words about our team members and the delectable food are greatly appreciated. We're also delighted to know you found our environment peaceful and secure. Your recommendation means a lot to us and we can't wait to welcome you back soon.Mohit MalhotraGeneral Manager
10/10 Excelente
Melany
12 feb. 2024
Melany
Respuesta de Customer Service el 14 feb. 2024
Melany, thank you for your high rating of Graduate New York. We're thrilled to know your stay with us met your expectations. We'd love to welcome you back for another stellar stay in the future.Mohit MalhotraGeneral Manager
10/10 Excelente
Raeshell
5 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful stay. Wendy at the front desk was amazing.
Raeshell
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 6 feb. 2024
Raeshell, it's lovely to hear about your wonderful stay at Graduate New York and that our front desk colleague, Wendy, left such a positive impression on you. We hope to welcome you back for another exceptional visit in the future.Mohit MalhotraGeneral Manager
8/10 Bueno
Josh
Viajó con su pareja
4 feb. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Needs more ability to get items needed such as drinks/snacks. The bar and dining were way overpriced and food not cooked well.
Josh
Se hospedó 4 noches en enero de 2024
Respuesta de Customer Service el 5 feb. 2024
Josh, it's pleasing to hear that your overall experience at Graduate New York was positive. We took note of your feedback regarding the availability of drinks/snacks, as well as your thoughts on the pricing and quality of our culinary offerings. We continually aim to provide a diverse array of enjoyable, cost-effective options for our guests to savour. We appreciate your input as we continually work to enhance our dining offerings. Looking forward to welcoming you back.Mohit MalhotraGeneral Manager
8/10 Bueno
christina
31 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was good
christina
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 1 feb. 2024
Christina, it's delightful to hear that your stay at Graduate New York met your expectations. We appreciate your feedback and look forward to serving you again in the future.Mohit MalhotraGeneral Manager
10/10 Excelente
Phon
Viajó con su pareja
30 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love the location and the staff. Our room had such an amazing view.
Phon
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service el 31 ene. 2024
Phon, it's great to read that you appreciated Graduate New York's well-situated location and our dedicated team members. We're thrilled that the view from your room added to your exceptional experience. We look forward to hosting you again soon.Mohit MalhotraGeneral Manager
10/10 Excelente
Jetav
29 ene. 2024
Jetav
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service el 31 ene. 2024
Jetav, thank you for choosing Graduate New York. We're thrilled to know that your experience was satisfactory. We look forward to welcoming you back in the near future.Mohit MalhotraGeneral Manager
10/10 Excelente
Sonya
28 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great value for across the river from NYC.
Sonya
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service el 29 ene. 2024
Sonya, thank you for your feedback. It's wonderful to hear that Graduate New York provided excellent value for its location near NYC. We hope to welcome you back for your next visit to the city.Mohit MalhotraGeneral Manager
10/10 Excelente
George
Viajó por negocios
23 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
outstanding property especially if you need to overnight on roosevelt island
George
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 24 ene. 2024
George, it's great to hear you found Graduate New York exceptional for your stay on Roosevelt Island. We appreciate your kind feedback and look forward to your future visits.Mohit MalhotraGeneral Manager
8/10 Bueno
Heather
22 ene. 2024
Heather
Se hospedó 6 noches en enero de 2024
Respuesta de Customer Service el 12 feb. 2024
Thank you for taking the time to share your review with us, Heather!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Graduate New York. Thank you and have a wonderful day!Mohit MalhotraGeneral Manager