Hi Yanira,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

Hola Marcel,Muchas Gracias por esta revista! Gracias por dandonos estos exemplos para mejorar, Que tenga Safe travels. Best Regards, EconoLodge Team

Dear Jose, We want to apologize for the breakfast misunderstanding. We did update our website and we stated that we do not offer free continental breakfast anymore. We value your feedback Jose, and we are taking the proper action to fix this issue with our shower Maintenace. We just want to say we are sorry, and we apologize for the misunderstanding. Best Regards, EconoLodge Team

Hello Jorge, Here at EconoLodge, we just want to say thank you for picking us. We are very happy to see you enjoyed your stay with us over at EconoLodge. We value your stay, please do come back Jorge. Best Regards, EconoLodge Team

Hola Jose, De toda la administración aqui en el hotel, queremos pedir una disculpa. Lo siento que no te ponerion attencion . De toda la administración queremos dar gracias por quedacer en nuestro hotel y por la proxima vamos a mejorar nuestro servio. Mejor saludos, EconoLodge Equipo

Hi Andrea, We apologize that your stay didn't go as planned. We do appreciate your honest feedback. This is unacceptable on our behalf. We wish you safe travels.

Hi Ricardo, We are so happy you enjoyed your stay with us! Thank you for your honest review and we hope to house you again here soon. Stay safe.

Hi Astrid, We're happy you enjoyed your stay with us and we appreciate your honest feedback. We hope to see you again soon, Safe travels.

Hello, Thank you for taking the time to give us a rating. If you could please reach out to us and let us know why you gave us this rating and what we can improve on so we can fix it moving forward. As a company, we are always trying to grow and improve and these reviews really help us out with that. Thank you.

Hello, Thank you for taking the time to give us a rating.

Hola, Gracias por tomarse el tiempo para dejar una reseña. Lo apreciamos mucho, ya que siempre estamos tratando de mejorar nuestros servicios. La habitación Queen es solo para 2 personas, las habitaciones familiares tienen espacio para 4 personas.

Hola, Gracias por tomarse el tiempo de escribir esta reseña, ya que nos ayuda a crecer como empresa. Lamentamos saber que tuvo una mala experiencia y definitivamente abordaremos los problemas. En cuanto a la falta de personal, hemos contratado un poco más de personal y actualmente se están capacitando. En cuanto al café y el agua, tenemos agua y tazas en el lobby las 24 horas del día, los 7 días de la semana, y la máquina de café en la que estamos trabajando actualmente para arreglarla, por lo que también tendremos café las 24 horas del día, los 7 días de la semana. Como empresa, siempre estamos mejorando y creciendo y esperamos que considere quedarse con nosotros nuevamente.

Hello, Thank you for taking the time to give us this great rating as it does help us as a company.

Hola, Gracias por tomarse el tiempo de escribir esta reseña, ya que nos ayuda a crecer como empresa. Lamentamos que no se le haya notificado antes sobre el cambio. Debido a covid, el Econolodge se cerró temporalmente, pero ahora estamos abiertos y permanecerá abierto. Gracias por la excelente reseña y esperamos que considere quedarse con nosotros nuevamente.

Thank you for rating us.

Dear Raul, Thank you for taking the time to share your feedback with us. We are glad that you had a great time at Econo Lodge with us and we look forward to welcoming you again in the future. Yours sincerely, Aleksandra Guest Service & Sales Associate Econo Lodge Times Square

Dear Gabriela, Thank you for your detailed review. We are sorry about the noise outside. NYC is indeed a city that never sleeps with a vibrant nightlife, and it is apparent that you felt the location was worth a little noise. We look forward to welcoming you again in the future. Yours sincerely, Aleksandra Guest Service & Sales Associate Econo Lodge Times Square

Dear Guillermo, Thank you for taking the time to share your feedback with us. We are glad that you enjoyed your stay and particularly liked our central location and housekeeping service. Our team will be encouraged and inspired to hear your feedback. Please accept our apologies for the bathroom inconvenience. It is apparent that you enjoyed your stay overall and we truly hope that you will give us another opportunity to serve you in the future. Yours sincerely, Aleksandra Guest Service & Sales Associate Econo Lodge Times Square

Thank you for your generous rating.

Dear Valued Guest, Thank you for sharing your feedback with us. I am sorry you were not satisfied with our service. I was surprised to read your comments regarding our Front Desk because usually, they do their best to ensure our guests have a great stay. We hope you enjoyed the rest of your stay and that you will consider staying with us again in the future. Warm Regards, Aleksandra Guest Service & Sales Associate Econo Lodge Times Square

Dear Valued Guest, Thank you for taking the time to share your feedback with us and our future guests. We are glad that you enjoyed our central location, our complimentary continental breakfast, and our service. We hope you will stay with us again in the future. Warm Regards, Aleksandra Guest Service & Sales Associate Econo Lodge Times Square

Dear Carlos, Thank you for taking the time to share your feedback. We will take your comment into consideration regarding our complimentary continental breakfast selection. I am so glad that you enjoyed your stay and our central location. Warm Regards, Aleksandra Guest Service & Sales Associate Econo Lodge Times Square

Dear Gabriela, Thank you for your feedback. We are glad that you were satisfied with the location. I sincerely apologize for the shortcomings you experienced, and most especially that you found our team members to be cold. Usually, they do their best to deliver a great experience because we value our relationship with our guests, but we will address your concern with our team. Thanks again for this valuable feedback - hope to see you again! Warm Regards, Aleksandra Guest Service & Sales Associate Econo Lodge Times Square

Dear Nadia Lorena, Thank you for taking the time to share your feedback with us. I am sorry that our housekeeping service was not up to the standard you have come to expect from us. The rooms are cleaned daily unless the guest places the "Do Not Disturb" sign outside of their door. We will address your concern with our housekeeping team because our guest positive experience is important to us. On a brighter note, we are glad you liked our central location and we hope to see you again soon! Warm Regards, Aleksandra Guest Service & Sales Associate Econo Lodge Times Square

Dear Mario, Thank you for writing such a detailed review and thank you for your generous rating. We are glad that our hotel location and amenities were convenient for the purposes of your trip and that our team members did a good job of serving you. Thank you for choosing Econo Lodge Times Square and thank you for recommending us to our future guests. Warm Regards, Aleksandra Guest Service & Sales Associate Econo Lodge Times Square

Dear Valued Guest, Thank you for taking the time to share your positive feedback with us and our future guests. We are glad that you enjoyed our complimentary breakfast and other caring gestures like cookies, infused water, tea, coffee, and fresh fruit. We apologize for the inconvenience in regards to the lobby bathroom and we will think about the ways we can improve our guest experience based on your feedback. We look forward to your next visit. Warm Regards, Aleksandra Guest Service & Sales Associate Econo Lodge Times Square

Dear Jaime, Thank you for this wonderful positive feedback and for your rating. We are glad that you enjoyed your stay with us and took advantage of everything Econo Lodge has to offer like our complimentary continental breakfast. I hope you also tried our guest-favorite chocolate chip cookies available all day along, together with our free coffee, tea, infused water, and fresh fruit. We look forward to your next stay with us. Warm Regards, Aleksandra Guest Service & Sales Associate Econo Lodge Times Square

Dear Ivan, Thank you for writing a review of your recent stay. We are glad that our team did a good job of serving you and will pass your positive feedback to them. Guests' positive experience is our top priority and we are glad we achieved our goal. We look forward to your future stays with us! Warm Regards, Aleksandra Guest Service & Sales Associate Econo Lodge Times Square Querido Ivan Gracias por escribir una reseña de su reciente estadía. Nos complace que nuestro equipo haya hecho un buen trabajo al servirle y les transmitirá sus comentarios positivos. La experiencia positiva de los huéspedes es nuestra principal prioridad y nos complace haber logrado nuestro objetivo. ¡Esperamos que su futuro se quede con nosotros! Un cordial saludo, Aleksandra Servicio al huésped y asociado de ventas Econo Lodge Times Square

Estimada Andrea, Gracias por sus comentarios positivos y por una calificación tan generosa! Estoy muy contento de que haya disfrutado de su estancia tranquila y su cómoda habitación. Seguramente tendremos en cuenta sus comentarios con respecto a nuestro desayuno. Por favor, acepte mis disculpas por no superar sus expectativas. ¡Esperamos verte pronto! Gracias por elegir EconoLodge Times Square. Un cordial saludo, Gerente General EconoLodge Times Square Dear Andrea, Thank you for your positive feedback and for such a generous rating! I am very glad that you enjoyed your restful stay and your comfortable room. We will surely take into consideration your feedback regarding our breakfast - please accept my apologies for not exceeding your expectations. We hope to see you soon! Thanks for choosing EconoLodge Times Square. Warm Regards, General Manager EconoLodge Times Square

Greetings Arturo, Thank you for taking the time to share your experience with us. We are happy that you enjoyed the location, and we do apologize that we did not exceed your expectations. We appreciate your feedback as we will use it to improve the experience for our future guests. We hope that you stay with us again in the future. Best Regards, General Manager EconoLodge Times Square

Greetings Ignacio, Thank you for taking the time to write a review about your experience with us. We are glad that you enjoyed our breakfast and our service - we will pass that information on to our staff! We appreciate your generous feedback and look forward to your future stay with us! Best Regards, General Manager EconoLodge Times Square

Dear Adriana! Thank you so much for taking the time to write such a detailed review of your experience with us! We are glad that you enjoyed our location in the heart of NYC, our breakfast and the internet and we are happy that you found your room comfortable and our staff provided you with excellent service - we will pass that information on to them! We will be very happy to have you stay with us again. Your feedback is highly valuable to us - thanks again. Best Regards, General Manager EconoLodge Times Square Querida Adriana! ¡Muchas gracias por tomarse el tiempo para escribir una revisión tan detallada de su experiencia con nosotros! Nos complace que haya disfrutado de nuestra ubicación en el corazón de la ciudad de Nueva York, nuestro desayuno e Internet, y nos complace que haya encontrado su habitación cómoda y que nuestro personal le haya brindado un servicio excelente. ¡Les transmitiremos esa información! Estaremos muy felices de que te quedes con nosotros nuevamente. Sus comentarios son muy valiosos para nosotros, gracias de nuevo. Atentamente, Gerente General EconoLodge Times Square

Estimado huésped, Gracias por dejarnos una excelente revisión basada en su reciente estancia con nosotros en Econo Lodge Times Square. Esperamos que nos elija de nuevo como su hotel preferido la próxima vez que se encuentre en Nueva York. Atentamente, Gerente general

Estimado huésped, Gracias por tomarse el tiempo para dejarnos un comentario basado en su reciente estancia aquí con nosotros en Econo NYC. Estamos encantados de saber que disfrutó su estadía con nosotros aquí en Econo NYC. Nos esforzamos para que cada huésped se sienta bienvenido y apreciado y parece que pudimos lograrlo. Esperamos recibirlo nuevamente aquí en Econo NYC en un futuro muy cercano. Atentamente, Gerente general

Querido convidado, Obrigado pela sua estadia conosco no Econo Lodge Time Square Hotel. Estamos muito felizes que você gostou de nossos serviços. Esperando que você volte novamente. Cumprimentos,

Querido Lucas Andres, Gracias por dejarnos un comentario basado en su reciente estancia aquí con nosotros en The EconoLodge Times Square. Estamos muy contentos de que haya aprovechado nuestra excelente ubicación y de que nuestros alojamientos fueron de su agrado. Una vez más, le agradecemos que nos haya elegido y le damos la bienvenida en el futuro para que se quede con nosotros nuevamente. Atentamente, Gerente genreal

Querido Mirna, Gracias por dejarnos un comentario basado en su reciente estancia aquí con nosotros en The EconoLodge Times Square. Estamos muy contentos de que haya aprovechado nuestra excelente ubicación y de que nuestros alojamientos fueron de su agrado. Una vez más, le agradecemos que nos haya elegido y le damos la bienvenida en el futuro para que se quede con nosotros nuevamente. Atentamente, Gerente general

Dear Valued Guest, Thank you for leaving us a review based on your recent stay here with us at The EconoLodge Times Square.We hope that you enjoyed your stay here with us and we welcome you in the future to stay here with us again. Best Regards, Genreal Manager

Thank your Sergio for staying with us @ The Econo Lodge Times Square where everything is central. We would love to host you when you return to NYC.