Caja de seguridad en la habitación y escritorio

Opiniones sobre Courtyard Long Island City/New York Manhattan View

3 out of 5
Courtyard Long Island City/New York Manhattan View
29-15 Queens Plaza North, Long Island City, NY

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 436 de 796 opiniones" "
Evaluación: 8 - Bueno. 241 de 796 opiniones" "
Evaluación: 6 - Aceptable. 56 de 796 opiniones" "
Evaluación: 4 - Mediocre. 34 de 796 opiniones" "
Evaluación: 2 - Terrible. 29 de 796 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose, lynwood

Viajó en grupo
Le gustó: Limpieza, servicios
La habitacion super limpias y muy comodas
Se hospedó 4 noches en febrero de 2024
Respuesta de General Manager el 9 mar. 2024
Dear Jose, Thank you for reviewing your recent stay at Courtyard by Marriott Long Island City Hotel; we are delighted you had an excellent stay. We are glad your room provided the comfort you deserve and that you enjoyed our clean accommodations. We look forward to welcoming you again soon.Warmest Regards,Abner C. Withers, Jr.,General Manager

4/10 Mediocre

MARISOL

No le gustó: Limpieza, personal y atención
Cuando reserve este hotel, primero vi la calificación de Expedia, es un hotel que cuesta $300 más impuestos la noche, pero tú habitación no la arreglan todos los días, la Front Manager de una manera fría explicó que esas son las políticas del hotel, cuando reclame qye mi habitación no fue aseada y cuando me moleste por su respuesta me dijo que era también por falta de personal desde el COVID. Esto fue hace tres años, es inaudito que se dé una respuesta así, no quede contenta con el servicio de este hotel
Se hospedó 4 noches en octubre de 2023
Respuesta de General Manager el 28 oct. 2023
Dear Marisol, Thank you for being our guest and sharing your concerns. We apologize for any inconvenience you experienced with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting all of your expectations. We understand your frustration and appreciate your patience in this matter. We hope you will revisit, as we would be pleased to demonstrate our commitment to providing an enjoyable and hassle-free stay. Warmest Regards,Abner C. Withers, Jr.

10/10 Excelente

Roxana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel bien localizado, en el area puedes encontrar de todo y el personal atento sobre todo la Sra. Diana!!! Bendiciones
Se hospedó 5 noches en junio de 2023
Respuesta de General Manager el 30 jun. 2023
Dear Roxana, We are pleased you had a fantastic stay at Courtyard by Marriott Long Island City hotel and that our ideal location added enjoyment to your visit. Thank you for mentioning our helpful associates, notably Diana. We will surely share your kind words with her. Thank you for choosing and for your lovely feedback. We look forward to welcoming you again soon. Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Enrique

Se hospedó 1 noche en junio de 2023
Respuesta de General Manager el 11 jul. 2023
Dear Enrique, Thank you for letting us know your stay at Courtyard by Marriott Long Island City hotel was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Juan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
La atención nice
Se hospedó 4 noches en mayo de 2023
Respuesta de General Manager el 27 may. 2023
Dear Juan, Thank you for staying at the beautiful new Courtyard by Marriott Long Island City on your recent trip. It's great to see you had an awesome guest experience and were pleased with our always pleasant and extremely helpful team members. We work hard to make everything perfect from the time you check in until the time you check out, and our team appreciates being recognized for succeeding. Thank you once again for staying with us, and we look forward to you choosing us again in the future.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Elieser

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buen lugar, bien ubicado para acceder a Manhattan rápidamente
Respuesta de General Manager el 28 abr. 2023
Dear Elieser, Thank you for your wonderful feedback on your recent stay at the new Courtyard by Marriott Long Island City. We were pleased to read you found our location to be perfect for everything you wanted to do while in our city! We look forward to having you stay with us again the next time you visit the Big Apple.Warmest Regards, Abner C. Withers, Jr.General Manager

10/10 Excelente

Jossie

Respuesta de General Manager el 23 mar. 2023
Dear Jossie, Thank you for your fabulous rating and letting us know your stay at Courtyard by Marriott Long Island City hotel was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Yanira, Xalapa

Respuesta de General Manager el 23 mar. 2023
Dear Yanira, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Courtyard by Marriott Long Island City hotel, and we look forward to welcoming you again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Adrián

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de General Manager el 25 mar. 2023
Dear Adrian, Thank you for choosing Courtyard by Marriott Long Island City hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

KUN TACK, SAN JOSE

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en junio de 2022
Respuesta de General Manager el 5 dic. 2022
Dear Mr. Tack, Thank you for your excellent rating. We are pleased you chose Courtyard Long Island City-New York Manhattan View for your time in Big Apple and even more happy that we exceeded your expectations. We look forward to having you as our guest again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Delisa

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 2 noches en marzo de 2022
Respuesta de General Manager el 19 mar. 2022
Dear Delisa, we were thrilled to welcome you to the new Courtyard by Marriott Long Island City hotel, and we thank you for your glowing remarks! We are pleased your visit was absolutely perfect, and we look forward to seeing you again. Warmest Regards, Abner C. Withers, Jr. General Manager

10/10 Excelente

MARTIN

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ubicacion perfecta y muy bien servicio
Se hospedó 7 noches en noviembre de 2021
Respuesta de General Manager el 17 dic. 2021
Dear Martin, We were thrilled to welcome you to the new Courtyard by Marriott Long Island City hotel, and we thank you for your review! We are pleased to see that you loved our service and location, and we hope you will come back the next time your travels bring you to our wonderful city! Warmest Regards, Abner C. Withers, Jr. General Manager

4/10 Mediocre

ANDRES

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Pésimo servicio de limpieza
La ubicación no es buena, es constante el ruido de trenes. Pero lo peor es la limpieza de las habitaciones, en una semana únicamente nos hicieron la limpieza dos veces. Nos quejamos a la administración y nos dijeron que ellos no consideraban que fuera necesaria la limpieza diaria de las habitaciones
Se hospedó 6 noches en noviembre de 2021
Respuesta de General Manager el 11 dic. 2021
Dear Andres, thank you for your feedback regarding your recent stay with us. We are sorry your sleep was disturbed by the noise from the trains, and we also apologize for the cleanliness issues you endured with your room. We have shared your feedback with our Director of Housekeeping and staff, and we have taken action to ensure we do not repeat these mistakes in the future. We hope you will give us another opportunity to provide you with better service and consider staying with us again when you return to our area. Warmest Regards, Abner C. Withers, Jr. General Manager

6/10 Aceptable

pablo

Viajó con su familia
A causa del COVID no pudimos viajar aún.
Lamentablemente a razón de la pandemia y restricciones sanitarias no pudimos viajar. No pudimos dar aviso previo y se nos cobró un importe por concepto de multa. Solicitamos si fuera posible trasladar la misma reservació para el año 2021 y considerar ese importe cobrado en la tarjeta, como parte de la seña. Aun no recibimos respuesta.
Se hospedó 8 noches en diciembre de 2020
Respuesta de General Manager el 22 ene. 2021
Dear Pablo, we appreciate you bringing your reservation-related concerns to our attention. We are grateful for your thoughts on this matter and also for your patience. We are always seeking to improve our guest experience; therefore, we are grateful for every comment and want to make it right for you. Please reach out to me so that we can discuss this in detail. Thank you for your time.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en enero de 2021
Respuesta de General Manager el 29 ene. 2021
Dear Guest, thank you for the perfect rating. We are glad you had a wonderful time at Courtyard by Marriott Long Island City hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Warmest Regards, Abner C. Withers, Jr. General Manager

10/10 Excelente

Luly, TX

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente servicio, y jubilación. Muy tranquilo y amables empleados
Se hospedó 1 noche en febrero de 2020
Respuesta de Front Office Manager el 15 feb. 2020
Dear Luly, we were thrilled to welcome you to the new Courtyard by Marriott Long Island City hotel, and we thank you for your review. We are pleased your stay was great, and we hope you will come back the next time your travels bring you to our wonderful city. Warmest Regards, Jennifer Spensieri, Front Office Manager

6/10 Aceptable

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza, personal y atención
Vacaciones
Buena ubicacion, pero mala limpieza. Estuvimos 9 dias y algunas veces solo ordenaron e hicieron la cama, NO LIMPIARON. Desayuno muy bien atendido pero estilo “desayuno starbucks”
Se hospedó 9 noches en marzo de 2019
Respuesta de Front Office Manager el 31 mar. 2019
Dear Guest, thank you for taking the time to give us your feedback regarding your recent stay. We regret you were disappointed with our housekeeping services, and we should have done a better job of cleaning your room at regular intervals during your visit. We have addressed this with our staff, and we are confident this will not be repeated. However, we were pleased to know you liked our convenient location and breakfast. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Warmest Regards, Jennifer Spensieri Front Office Manager

10/10 Excelente

Yanina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel, altamente recomendable, excelente ubicacion, es tal cual lo muestran en las fotos, cómodo, limpio y buen servicio de atención.
Se hospedó 13 noches en febrero de 2019
Respuesta de Front Office Manager el 13 mar. 2019
Dear Yanina, thank you for letting us know you had a great stay at the Courtyard by Marriott Long Island City hotel. We appreciate your kind comments about the thoughtful service provided by our associates and are delighted you enjoyed our convenient location. Thank you again for recommending us, and we look forward to serving you soon. Warmest Regards, Jennifer Spensieri, Front Office Manager

6/10 Aceptable

Eva Laura

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
muy buen lugar y buena ubicacion
muy buen lugar y ubicación, caro
Se hospedó 9 noches en febrero de 2019
Respuesta de Abner el 27 feb. 2019
Thanks for your stay and feedback

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very Nice, increible, muy amables, limpio, las personas muy atentos, la comodidad y las instalaciones fueron excelentes
Se hospedó 8 noches en diciembre de 2018
Respuesta de Front Office Manager el 4 ene. 2019
Dear Guest, thank you for including the new Courtyard Long Island City/New York Manhattan View in your travel plans. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. We appreciate your business and hope to see you again on your next visit to New York. Warmest Regards, Jennifer Spensieri, Front Office Manager

8/10 Bueno

Heriberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy recomendable
Buena ubicación. El hotel es cómodo. Mobiliario en muy buen Estado
Se hospedó 9 noches en diciembre de 2018
Respuesta de Front Office Manager el 2 ene. 2019
Dear Guest, thank you for reviewing your stay at the new Courtyard by Marriott Long Island City hotel. We are pleased you liked most aspects of our hotel and enjoyed your time with us. Thank you again for recommending us, and we look forward to seeing you back soon. Warmest Regards, Jennifer Spensieri, Front Office Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en noviembre de 2018
Respuesta de Front Office Manager el 4 dic. 2018
Dear Guest, thank you for staying with us and for your gracious rating. On behalf of all of us at the new Courtyard by Marriott Long Island City hotel, we would like to invite you for another outstanding visit. Warmest Regards, Jennifer Spensieri, Front Office Manager

8/10 Bueno

Ricardo

Todo perfecto, solo por poner una pega de tres personas que he visto en recepción diferentes, ninguna hablaba español
Se hospedó 2 noches en noviembre de 2018
Respuesta de Front Office Manager el 29 nov. 2018
Dear Ricardo, thank you for staying at the new Courtyard by Marriott Long Island City hotel. We are glad you had a pleasant time here. We also value your feedback regarding our associates as it will help us improve our guest experience moving forward. We appreciate your business and hope to have you visit us again. Warmest Regards, Jennifer Spensieri, Front Office Manager

10/10 Excelente

juan, Long island

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buena locación
Excelente condiciones muy buen servicio serca del servicio. Mta buena vista ala cd ny
Se hospedó 1 noche en febrero de 2018
Respuesta de Front Office Manager el 11 feb. 2018
Dear Juan, it was a pleasure having you as our guest at the new Courtyard by Marriott Long Island City hotel. We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location and the service provided by our associates. We look forward to your next trip in the near future. Warmest Regards, Jennifer Spensieri, Front Office Manager

10/10 Excelente

Juan D

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lo recomiendo al 100%
Excelente opción, excelentes instalaciones, un lugar muy centrico y tranquilo. El personal amable y dispuesto a ayudar. Tienda de conveniencia en el lobby. La limpieza es excelente, la realizan a diario. La habitacion con todo lo necesario para una excelente estadía. Lo recomiendo a cualquier persona que le interese, y definitivamente me volvería a hospedar.
Se hospedó 6 noches en enero de 2018
Respuesta de Front Office Manager el 8 feb. 2018
Dear Juan, thank you for sharing a wonderful review of the new Courtyard by Marriott Long Island City hotel. Service and facilities are the best assets that we can offer to our guests, and we are glad to know you had a comfortable time with us. Your recommendation is truly appreciated, and we look forward to your next trip in the near future. Warmest Regards, Jennifer Spensieri, Front Office Manager

10/10 Excelente

Mauricio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2018
Respuesta de Front Office Manager el 17 ene. 2018
Dear Mauricio, our thanks for reviewing your stay at new Courtyard by Marriott Long Island City hotel. We are thrilled to know we exceeded all your expectations and you had a great time while you were here. We hope you will be visiting us again soon. Warmest Regards, Jennifer Spensieri, Front Office Manager

10/10 Excelente

Evangelina, México

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicación y servicio. Estuvimos muy a gusto con las atenciones recibidas.
Se hospedó 7 noches en julio de 2017
Respuesta de Front Office Manager el 30 jul. 2017
Dear Evangelina, thank you for sharing your wonderful experience at our new Courtyard by Marriott Long Island City hotel. We are delighted to know that you liked our terrific location as well as courteous and attentive staff. We work hard to make everything perfect from the time you check in until the time you check out, and our team appreciates being recognized for succeeding. Thanks again, we look forward to seeing you again in the future. Warmest Regards, Jennifer Spensieri, Front Office Manager

10/10 Excelente

josce2, Manhattan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bello me encanto l servicio y la atencion
Bello con ganas de volver si viajara de Nuevo volveria a el mismo hotel
Se hospedó 6 noches en julio de 2017
Respuesta de Front Office Manager el 10 jul. 2017
Dear josce2, thank you for sharing your wonderful experience at the new Courtyard by Marriott Long Island City hotel. We are delighted to know you thoroughly enjoyed your time with us and that our outstanding hospitality made it even more memorable. It was our pleasure hosting you, and we can’t wait to see you again in the future. Warmest Regards, Jennifer Spensieri, Front Office Manager

6/10 Aceptable

OSCAR

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hitel limpio pero con ruido por las noches
Todo bien, sin embargo el problena fue el ruido por las noches. El ruido del tren, así como de otras habitaciones. Pedí que me cambuaran de habitación, pero no lo hicieron. Por el resto, bien. No me volvería a hospedar por el ruido. Deberían mejorar la insonorización.
Respuesta de General Manager el 17 mar. 2017
We appreciate you taking the time to write about your experience at our hotel. We are delighted to know you enjoyed your comfortable new room, the attentive staff and every other aspect of your stay -- except the noise from the train. Being a large city, it can be difficult to avoid those noises. Should you stay with us again, and we certainly hope you will, please request a room in the quietest area of the hotel, and we'll do our best to honor your request. Warmest Regards, Jennifer Spensieri Front Office Manager

10/10 Excelente

Luis Francisco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de General Manager el 6 ene. 2017
It was a pleasure having you as our guest at the new Courtyard by Marriott Long Island City hotel. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Warmest Regards, Jennifer Spensieri, Front Office Manager

8/10 Bueno

canarios

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bien ubicado
Tiene buena ubicación, habitación cómoda y nueva. Es caro,no incluye desayuno en el precio. El hotel nuevo limpieza buena. Un poco ruidoso en la noche. Los geles de baño que ponen son muy pequeños no dan para nada.
Respuesta de Front Office Manager el 23 nov. 2016
Thanks for staying at the Courtyard Long Island City/New York Manhattan View! I am delighted to read how much you liked your guest room and that you slept well on our comfy beds. Our housekeeping and engineering staff do a wonderful job maintaining our facilities and we are very happy everything was to your liking. We appreciate your kind review and hope you will be back to see us again soon. Thanks again!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel muy bonito cómodo y moderno
El hotel tiene buena hubicacion buen servicio y muy cómodo Lo recomendaría a todas las personas q conozco
We are delighted you gave us a perfect score and had a spectacular guest experience at our new Courtyard by Marriott Long Island City hotel! I am delighted you were impressed with our clean and comfortable rooms, courteous and attentive staff, and found our location to be perfect for everything you wanted to do while in our city! It was our pleasure having you as our guest and we look forward to having you stay with us again the next time you visit the Big Apple. Warmest Regards, Jennifer Spensieri, Front Office Manager

10/10 Excelente

Christopher

Viajó con su pareja
Le gustó: Servicios
Convenient for our needs
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 27 abr. 2024
Dear Christopher, Thank you for your wonderful feedback on your stay at the new Courtyard by Marriott Long Island City. We were pleased to read you found our location to be perfect for everything you wanted to do while in our city and that you enjoyed your time with us. We look forward to having you stay with us again the next time you visit the Big Apple.Warmest Regards, Abner C. Withers, Jr.General Manager

8/10 Bueno

samara

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Limited parking and expensive!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 19 abr. 2024
Dear Samara, Thank you for your review of your visit to our hotel. We are glad that you had an enjoyable experience staying with us. However, we apologize for the inconvenience you experienced with the lack of parking spaces when you arrived. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you encountered this frustration during your visit. Please know you can notify our front desk on your next visit, and we will be happy to assist you with this situation. It was our pleasure accommodating you, and we hope to see you again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

queen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone is accommodating and do extra mile to provide your needs.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Dear Queen, Thank you for staying at the beautiful new Courtyard by Marriott Long Island City on your recent trip. It's great to see you had an awesome guest experience and were pleased with our always pleasant and extremely helpful team members. We work hard to make everything perfect from the time you check in until the time you check out, and our team appreciates being recognized for succeeding. Thank you again for staying with us, and we hope you will choose us again in the future.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Joseline

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager el 9 abr. 2024
Dear Joseline, On behalf of our team at Courtyard by Marriott Long Island City hotel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our exciting city.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

??

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's a three-minute walk from the subway station, which is very convenient. The hotel staff are very friendly and have a very good attitude. The room is clean and spacious, and the price/performance ratio is very high.
Se hospedó 4 noches en febrero de 2024
Respuesta de General Manager el 24 mar. 2024
Dear Guest, Thank you for choosing Courtyard by Marriott Long Island City Hotel and sharing your feedback. We are thrilled to know you were pleased with our convenient location, thoughtful hospitality, and refreshing accommodations. We also appreciate you mentioning the excellent value we offer to our guests. It was a pleasure to host you, and we look forward to welcoming you back soon,Warmest Regards,Abner C. Withers, Jr.General Manager

8/10 Bueno

Ebony, Grand Prairie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice hotel great location in an accessible area. The room was a bit small for the price, the view wasn’t that great, the shower set up was weird, they didn’t clean behind the toilet prior to our stay but they did accommodate us and the stay was nice. The beds and pillows are AMAZING best sleep I’ve had in a while
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 24 mar. 2024
Dear Ebony, Thank you for being our guest at the Courtyard by Marriott Long Island City Hotel and sharing your experience. We are delighted to know you were pleased with our ideal location and comfortable beds and pillows. However, we are sorry for the difficulty you had with our accommodations. Our main aim is to provide attention to detail; therefore, we regret this was not your experience. Your comments are valuable as they will help us improve going forward. We also regret your disappointment with our views. Thank you again for your feedback, and we look forward to your return visit. Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Kalynn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was very clean, quiet and not to mention there were so many dining options just a few minutes away
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 9 mar. 2024
Dear Kalynn, It was our pleasure to have you stay at Courtyard by Marriott Long Island City Hotel recently. We are delighted to know that we were able to provide you with a comfortable and peaceful visit. We are also glad that you appreciated our central location close to restaurants and entertainments. We enjoyed having you as our guest, and we hope to see you again on your next visit. Warmest Regards,Abner C. Withers, Jr.,General Manager

10/10 Excelente

Fabian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Vd sv
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 9 mar. 2024
Dear Fabian, Thank you for taking the time to leave us an excellent rating. We are thrilled to know you had a positive experience during your stay. We look forward to welcoming you back soon at Courtyard by Marriott Long Island City Hotel.Warmest Regards,Abner C. Withers, Jr.,General Manager

8/10 Bueno

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient to places I needed to travel to during the day. Staff was great and very helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de GENERAL MANAGER el 28 feb. 2024
Dear David, Thank you for your feedback on your recent stay at the new Courtyard by Marriott Long Island City. We were pleased to read you found our location to be perfect for everything you wanted to do while in our city! We are also happy you appreciated our courteous and attentive staff. Thank you once more for being our guest. We look forward to having you stay with us again the next time you visit the Big Apple.Warmest Regards, Abner C. Withers, Jr.General Manager

10/10 Excelente

Jaclyn

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
good stay
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 27 feb. 2024
Dear Jaclyn, We were thrilled to welcome you to the new Courtyard by Marriott Long Island City Hotel, and we thank you for your review! We are pleased your stay was great, and we hope you will come back the next time your travels bring you to our wonderful city!Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Kaydia

The hotel was great, very accommodating and staff amazing! Thie is my second time stay at the courtyard
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 21 feb. 2024
Dear Kaydia, Thank you for staying at the beautiful new Courtyard by Marriott Long Island City on your recent trip. It is great to see you had an awesome guest experience and were pleased with our always pleasant and extremely helpful team members. We work hard to make everything perfect from the time you check in until the time you check out, and our team appreciates being recognized for succeeding. Thank you again for staying with us, and we hope you will choose us again in the future.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Etai

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Superb location. Very friendly staff. Clean, very high-end rooms. Great service.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 15 feb. 2024
Dear Etai, Thank you for choosing Courtyard by Marriott Long Island City Hotel and sharing your experience. We are thrilled to know you were pleased with our ideal location, courteous associates, and refreshing accommodations. It was a pleasure to host you, and we look forward to your return visit.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Abigail

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved staying here, Theresa front desk was an excellent receptionist. Her professional ways will lead her far in life. The Manager was also great Im planning on staying at this hotel again soon.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 15 feb. 2024
Dear Abigail, Thank you for this outstanding review and for selecting Courtyard by Marriott Long Island City Hotel. It is always wonderful to know how much our guests enjoy our efforts. We are very fortunate to have such thoughtful and exceptional team members such as Theresa; we will be sure to share your kind words with her as well as our entire team. It was a pleasure hosting you, and we hope to see you again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Edwardo

Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 22 mar. 2024
Dear Edwardo, We are thrilled you had an excellent stay at Courtyard by Marriott Long Island City Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Warmest Regards, Abner C. Withers, Jr. General Manager

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing hotel stay pleasant workers and very friendly
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 13 feb. 2024
Dear Carlos, Thank you for staying at the beautiful new Courtyard by Marriott Long Island City on your recent trip. It's great to see you had an awesome guest experience and were pleased with our always pleasant and extremely helpful team members. We work hard to make everything perfect from the time you check in until the time you check out, and our team appreciates being recognized for succeeding. Thanks again for staying with us, and we look forward to welcoming you back again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

6/10 Aceptable

Peter

Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 22 mar. 2024
Dear Peter, Thank you for sharing your rating with us. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust in the future. Warmest Regards, Abner C. Withers, Jr. General Manager

8/10 Bueno

Daniele

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 23 ene. 2024
Dear Daniele, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard by Marriott Long Island City hotel. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excelente

Stephanie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very kind and the hotel room was beautiful and well equipped
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 22 ene. 2024
Dear Stephanie, Thank you so much for your kind review. We are glad that everything went well during your stay and that our well-kept property as well as our thoughtful associates made for a memorable experience. Thank you for choosing Courtyard by Marriott Long Island City hotel and we hope to have the opportunity to welcome you back any time you are in the area.Warmest Regards,Abner C. Withers, Jr.General Manager