Dear Ari, Thank you for choosing to stay with us and for taking the time to leave your review. We are delighted to have exceeded your expectations. Our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make the Candlewood Suites New York City-Times Square your home away from home whenever your travels bring you to our area.Warmest regards,Laurie MiskoArea General Manager

Dear David, Thank you for your review. We are pleased you enjoyed your overall stay and will certainly share your comments with our team. Without valuable feedback like yours, we cannot improve our service to our guests! We appreciate your patience and hope to have another opportunity to welcome you back to our hotel. Warmest regards,Laurie MiskoArea General Manager

Dear Ruben dario, We appreciate you leaving a generous review regarding your recent visit to Candlewood Suites New York City-Times Square. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. rWarmest regards,Laurie MiskoArea General Manager

Dear Cecilia, On behalf of our team at Candlewood Suites New York City-Times Square, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to New York.Warmest regards,Laurie MiskoArea General Manager

Cecilia,Thank you for your 5/5 rating! We hope you had an amazing stay.

Dear Jaime Arturo, Thank you for sharing your rating with us. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust.Warmest regards,Laurie MiskoGeneral Manager

Dear Alejandra, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Warmest regards,Laurie MiskoGeneral Manager

Dear Giliany Zoe Diaz, Thank you for the beautiful rating for Candlewood Suites New York City-Times Square. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warmest regards,Laurie MiskoGeneral Manager

Dear MICHELLE PAOLA, It was our pleasure to have you stay at Candlewood Suites New York City-Times Square recently. Thank you for taking the time to share your generous comments, especially about our hotel's location. With easy access to the interstate and plenty of restaurants and shops within minutes, our hotel is a very comfortable and affordable choice in New York City. We hope to welcome you back again shortly.Warmest regards,Laurie MiskoGeneral Manager

Dear Horacio, Thank you for choosing Candlewood Suites New York City-Times Square. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. It is lovely to know that your interactions with our front desk staff have been so exceptional. We will certainly share your words of appreciation with them. We appreciate your feedback and look forward to your next visit.Warmest regards,Laurie MiskoGeneral Manager

Dear Roberto, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive whenever you are our guest.Warmest regards,Laurie MiskoGeneral Manager

Maria del Carmen!Thank you so much for your 10/10 rating for your recent stay. This means so much to us.

David gracias por tu comentario del hotel!

Maria Reyes,Gracias por tu comentario del hotel. Estamos orgullosos que encontro todo muy bien.

Gracias por la gran crítica.

Dear Alfredo, Thank you for sharing your experience. We are glad that, overall, you had an enjoyable stay. However, we are disappointed that we did not exceed every expectation. We value your feedback, and we are grateful for each of your comments. Thank you for being our guest, and we hope you will stay with us again the next time you visit New York City.Warmest regards,Laurie MiskoGeneral Manager

Dear Zully Cerecero, Thank you for letting us know your visit to Candlewood Suites New York City-Times Square was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Warmest regards,Laurie MiskoGeneral Manager

RUBEN ANIBAL,Thank you for leaving us your recent stay review.

Dear Emilio, Thank you for sharing your candid feedback. We sincerely apologize for the predicament with your reservation and realize you must be frustrated. We are truly sorry for the reservation mixup and for not being able to accommodate you at our property this time. Though our team was able to provide you with other accommodations at a different property, we regret that it was not comfortable for your needs and the inconvenience it caused you. Your experience is not representative of our usual performance. We will discuss this with the appropriate team to ensure such circumstances are not repeated. We hope you will consider staying with us again as we would love to provide you with the exceptional experience you deserve. Warmest regards,Laurie MiskoGeneral Manager

Dear Guest, Thank you for confirming how fantastic our location is! We couldn't agree more and thoroughly enjoyed hearing how much you loved about your visit with us. However, we are sorry you were inconvenienced by our payment policy. We regret any miscommunication regarding this concern. We appreciate you choosing Candlewood Suites New York City-Times Square and hope to see you again soon!Warmest regards,Laurie MiskoGeneral Manager

Dear Morris, Thank you for being our guest at Candlewood Suites New York City-Times Square. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Warmest regards,Laurie Misko,General Manager

Dear Edgar, Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority; therefore, we apologize that you had an unsatisfactory experience. We have shared your feedback with our team and appreciate your patience. We regret not meeting all of your expectations with your room and appreciate your patience. We value you as a guest and hope that we have the opportunity to welcome you again in the future.Warmest regards,Laurie MiskoGeneral Manager

Dear Antonio, Thank you for your review; we value the feedback. We are delighted you chose Candlewood Suites New York City-Times Square for your time in the Big Apple. We are pleased we were able to provide you with an overall pleasant stay. However, we do apologize for the issues you had with our elevators. We understand your frustration and sincerely regret the temporary inconvenience. It was a pleasure hosting your stay, and we look forward to hosting many more!Warmest regards,Laurie MiskoGeneral Manager

Dear Marta, Thank you for choosing the Candlewood Suites New York City-Times Square for your visit to our city and for sharing your review. We are delighted to read you liked the service provided by our staff and that our location was perfect for your needs. We will share your compliments with the team, especially Laura. All of your feedback is valuable to us and we look forward to welcoming you back the next time you visit the areaWarmest regards,Laurie MiskoGeneral Manager

Fabian, thank you for staying at Candlewood Suites New York City-Times Square and your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Warmest regards, Laurie Misko General Manager

Karla, Thank you for leaving us your past stay feedback. We do apologize for any inconvenience you might have experience during your stay.

SUSANA C, Thank you for your rating!

Thank you for your rating.

Sherry, Thank you for your recent stay review, we apologize for your stay not meeting expectations.

Thankyou for staying with us and amazing feedback.

Muchísimas gracias.

Thank you for your review!

Mariana thank you so much for your recent stay review!!!

THANK YOU FOR YOUR REVIEW!

Thank you for your review!

Gracias por hospedarse con nosotros en el Candlewood Suites Times Square NewYork. Nos complace compartir que Jay es un activo increíble para nuestro equipo y muy apreciado. Lamento que haya tenido dificultades con la recepción, ya que hacen todo lo posible para complacer a cada huésped durante todo el día. Contamos con servicio de conserjería para atender esta solicitud específica.

Gracias por su evaluación. ¿Está seguro de que este es el hotel adecuado en el que se hospedó? Todo nuestro personal habla inglés.

La ubicación está cerca de la zona comercial de Time Square, la habitación de tamaño aceptable con una cama bastante grande y cómoda. Nos realizaron las gestiones para el desplazamiento hasta el aeropuerto. Personal muy amable y servicial

Thank you Natalia! Safe travels!

Dear Anonymous, There is always someone on duty who can speak Spanish - we also cater to other languages including Tagalog, some Chinese/Mandarin, Russian and Sign Language. Thank you for staying!

Leonardo, Thank you for staying at Candlewood Suites, an extended-stay property! We service rooms every 7th day but can always provide any amenities 24/7 complimentary.

Luis, thank you so much!

Thank you for staying!

Gracias por la recomendacion!

Dear Anonymous, Can you please tell us more about your stay? There were no details.

Estimado Anónimo, ¿Sabía que Candlewood Suites es un hotel de estadías prolongadas? Ofrecemos a nuestros huéspedes un gran valor y privacidad con servicios de limpieza limitados. Todas nuestras habitaciones cuentan con un armario; estaba detrás de la puerta de entrada. Esperamos que reconsidere quedarse con nosotros, teniendo esto en cuenta.

Thank you!

Gracias!

Gracias

Gracias por tu comentarios, continuaremos centrándonos en la limpieza.