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Opiniones sobre Radisson Hotel JFK Airport

3.5 out of 5
Radisson Hotel JFK Airport
135-30 140th Street, Jamaica, NY

Opiniones

6,8
Evaluación: 10 - Excelente. 388 de 1265 opiniones" "
Evaluación: 8 - Bueno. 268 de 1265 opiniones" "
Evaluación: 6 - Aceptable. 212 de 1265 opiniones" "
Evaluación: 4 - Mediocre. 172 de 1265 opiniones" "
Evaluación: 2 - Terrible. 225 de 1265 opiniones" "

7,6/10

Limpieza

7,4/10

Personal y atención

6,4/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

CARLOS DAVID

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Juan

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ernesto

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Camila

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

ADRIANA

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Había una fila de 6 personas y tardé hora y media en registrarme
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Siul

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
Hgf
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jose Luis

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Fidel

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
Terrrible front desk service. 3 persons couldn't handle 3 check in's at the time
Se hospedó 1 noche en junio de 2023
Respuesta de Supervisor-Radisson Hotel JFK el 6 jun. 2023
Dear Fidel, On behalf of our entire staff at Radisson Hotel JFK Airport - JFNY we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Radisson Jfk Supervisor Radisson Hotel JFK Airport

4/10 Mediocre

Jesús

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
No one seamed to Like to work there, technically Orly 2 people working at the restaurant, no personal, and really bad attention.
Se hospedó 1 noche en mayo de 2023
Respuesta de Supervisor-Radisson Hotel JFK el 11 may. 2023
Dear Jesus , On behalf of our entire staff at Radisson Hotel JFK Airport - JFNY we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely, Radisson Jfk Supervisor Radisson Hotel JFK Airport

8/10 Bueno

Cesar

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Horario más amplio para transportación
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Eusebio

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estancia agradable, debería mejorar el desayuno, muy pocas opciones de escoger.
Se hospedó 1 noche en septiembre de 2022

4/10 Mediocre

María E

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Bueno
Se hospedó 1 noche en mayo de 2022
Respuesta de Liza- Front Office Manager el 21 jun. 2022
Thank you for writing a review. We apologize if we fail to meet your expectations during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

8/10 Bueno

MATTEO

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Estuve sólo una noche. Me pareció limpio, cuartos amplios y bien ubicado. algunas personas del servicio no fueron muy colaboradoras.
Se hospedó 1 noche en enero de 2022
Respuesta de Liza- Front Office Manager el 2 mar. 2022
Dear Matteo, Thank you for writing a review. We apologize if we fail to meet your expectations during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

2/10 Terrible

Claudio

No le gustó: Personal y atención, comodidad de la habitación
Mala Atención
Se hospedó 1 noche en enero de 2022
Respuesta de Liza- Front Office Manager el 2 mar. 2022
Dear Claudio, Thank you for writing a review. We apologize if we fail to meet your expectations during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

8/10 Bueno

Evelyn

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Las habitaciones no tenían frigobar y para calentar comida o algo él microonda está en el front desk y hay que estar pasándole la comida a ellos, sería mucho mejor si lo pusieran en un area libre..
Se hospedó 1 noche en noviembre de 2021
Respuesta de Liza- Front Office Manager el 8 dic. 2021
Dear Evelyn, Gracias por escribir una reseña. Nos disculpamos si no cumplimos con sus expectativas en varias áreas durante el tiempo de su estadía. Ciertamente, este no es el tipo de experiencia que nos gustaría que tuvieran nuestros huéspedes. Sus comentarios son muy apreciados, ya que nos ayudan a facilitar todas las mejoras necesarias para brindar un servicio excepcional y garantizar que situaciones como esta no vuelvan a suceder. Esperamos que nos brinde la oportunidad de redimirnos y brindar una experiencia perfecta en su próxima estadía.

10/10 Excelente

Isaac

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Muy buen hotel para pasar la noche por problemas en aeropuerto
Se hospedó 2 noches en noviembre de 2021
Respuesta de Liza- Front Office Manager el 8 dic. 2021
Dear Isaac, Thank you for your feedback and for taking the time to write about your experience. We are delighted to know that you enjoyed your stay at the Radisson Hotel JFK Airport. We look forward to your next stay.

10/10 Excelente

Lucy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todos bien
Se hospedó 1 noche en noviembre de 2021
Respuesta de Liza-Front Office Manager el 15 nov. 2021
Dear Lucy, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Hotel JFK Airport. We look forward to your next stay.

10/10 Excelente

Mariano

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen lugar para pasar la noche cerca de JFK
Se hospedó 1 noche en septiembre de 2021
Respuesta de Liza- Front Office Manager el 5 oct. 2021
Dear Mariano, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Hotel JFK Airport. We look forward to your next stay.

10/10 Excelente

Jatna

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Corta estancia
Fuimos a un viaje familiar por lo que pagamos 1 habitación para 4 personas, las camas queens para dos son relativamente pequeñas pero cómodas y el baño es pequeño. El closet para ropa tiene buen tamaño y en la habitación no hay neverita.
Se hospedó 1 noche en junio de 2021
Respuesta de Liza I el 22 jun. 2021
Dear Jatna, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Hotel JFK Airport. We look forward to your next stay.

10/10 Excelente

Thomas

Viajó con su pareja
Good location near JFK airport.
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Lea Mae

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Ma. Rebecca

Viajó con su pareja
Le gustó: Limpieza, servicios
Good
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Amanda

No le gustó: Limpieza, estado de la propiedad e instalaciones
Took a one night with my 4 year old daughter who was about to pick up a condom wrapper
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Omolola

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Andrea

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This has to be the worst hotel I have ever been to in a long time. The check in was 45 mins at 10pm, there are a ton of check ins for ppl with full families sitting in 1 room, so children are screaming everywhere, the building is under full construction and the staff is miserable. I cannot believe that this is a Radisson.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Peggy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Morgan

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hugely overpriced lousy facility and worse service. No prior warning/notification of the extensive, ongoing renovation. Staff were obviously unhappy. Room wasn't properly cleaned. Deeply disappointing experience with Radisson. Expected better.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Wendy

Viajó por negocios
Le gustó: Limpieza, servicios
Under renovation room beautiful lobby a mess
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Beth

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
I don’t believe I was told they were under renovation. Room smelled like smoke
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Maira

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Ameer, Brooklyn park

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nah
Se hospedó 3 noches en mayo de 2024
Respuesta de Lcole el 14 may. 2024
Dear AmeerOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

2/10 Terrible

Alan

Viajó con su familia
The only good thing is the friendly and attentive staff not there fault they work at a dump
Se hospedó 1 noche en mayo de 2024
Respuesta de Lcole el 14 may. 2024
Dear AlanOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

8/10 Bueno

Harriet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Carbeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Meher

The hotel did not have my reservation… not sure where the disconnect was… checkin took over an hour and several calls to Expedia
Se hospedó 1 noche en mayo de 2024
Respuesta de Lcole el 14 may. 2024
Dear MeherOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

8/10 Bueno

Moussa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nea to jfk and nice reception
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

sushaiv

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
not good
Se hospedó 1 noche en abril de 2024
Respuesta de Lcole el 14 may. 2024
Dear SushaivOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 Mediocre

Phoebe

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
His property is extraordinarily dated and seems like it’s in the process of being rehabbed And got stopped along the way. It seems like it is a transitioning housing unit.
Se hospedó 1 noche en abril de 2024
Respuesta de Lcole el 14 may. 2024
Dear PhoebeOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

6/10 Aceptable

Chloe

Le gustó: Limpieza
No le gustó: Personal y atención
The rooms are nice
Se hospedó 1 noche en abril de 2024
Respuesta de Lcole el 14 may. 2024
Dear ChloeOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

2/10 Terrible

Michael

Viajó con su pareja, Viajó por negocios
No le gustó: Servicios
Woke up to bites all over my body and they have bed bugs when I got to the airport there was 2 of them inside my socks I called the hotel manager and he was very rude and not willing to comp us
Se hospedó 1 noche en abril de 2024
Respuesta de Lcole el 14 may. 2024
Dear MichaelOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 Excelente

Pastor

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love it
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Emmanuel

No le gustó: Personal y atención, estado de la propiedad e instalaciones
It ‘s very terrible
Se hospedó 1 noche en abril de 2024
Respuesta de Lcole el 14 may. 2024
Dear EmmanuelOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 Mediocre

Kiyoshi

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Lcole el 14 may. 2024
Dear KiyoshiOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 Mediocre

Murray

Viajó con su pareja, Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Location is convenient, but that's literally the only benefit of staying here. The entire property is under construction. Very slow check-in, which is painful when you're just getting off a flight. Very expensive.
Se hospedó 1 noche en abril de 2024
Respuesta de Lcole el 14 may. 2024
Dear MurrayOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

8/10 Bueno

Aishah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
WORK IS BEING DONE AND IT DOESN'T LOOK NICE...YET
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Mark

Viajó por negocios
Le gustó: Personal y atención, servicios
Lounge unavailable while under construction, no included breakfast buffet
Se hospedó 1 noche en abril de 2024
Respuesta de Lcole el 14 may. 2024
Dear MarkOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 Mediocre

Mike

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Terrible. Dirty, bad area, under construction so had to walk thru bad area just to get food. Hotel next door was turned into drug rehab and it looks it.
Se hospedó 1 noche en abril de 2024
Respuesta de Lcole el 14 may. 2024
Dear MikeOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 Mediocre

anthony

Se hospedó 1 noche en abril de 2024
Respuesta de Lcole el 14 may. 2024
Dear AnthonyOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 Mediocre

Tawa

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Poor restaurant looks more like a dining hall. No room service. Lobby area very poor conditions perhaps due to renovation.
Se hospedó 1 noche en abril de 2024
Respuesta de Lcole el 14 may. 2024
Dear TawaOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 Excelente

Stephen

Viajó con su familia
Short on parking
Se hospedó 1 noche en abril de 2024