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Opiniones sobre Insignia Hotel, Ascend Hotel Collection

2.5 out of 5
Insignia Hotel, Ascend Hotel Collection
741 61st Street, Brooklyn, NY

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 450 de 1003 opiniones" "
Evaluación: 8 - Bueno. 277 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 131 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 66 de 1003 opiniones" "
Evaluación: 2 - Terrible. 79 de 1003 opiniones" "

8,4/10

Limpieza

8,4/10

Personal y atención

7,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Danilo

Se hospedó 1 noche en abril de 2024
Respuesta de W.L el 29 abr. 2024
Hi Danilo,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

4/10 Mediocre

Astrid

Deje un deposito de 50$ y no me lo am reembolso
Se hospedó 2 noches en marzo de 2024
Respuesta de W.L el 28 mar. 2024
Hola, gracias por elegir el Hotel Insignia. Le aseguramos que si no hay problemas durante su check out se reembolsa la preautorización de 50. Llame al hotel si aún lo ve pendiente en su extracto bancario. Gracias.

8/10 Bueno

Santa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bien
Se hospedó 1 noche en febrero de 2024
Respuesta de W.L el 29 feb. 2024
Dear Santa,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here. We hope to welcome you again in the future. Have a Wonderful day! Best,Wendy L.General Manager

6/10 Aceptable

bryan

Se hospedó 1 noche en febrero de 2024
Respuesta de W.L el 15 feb. 2024
Dear Bryan,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 Aceptable

Jose

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
.
Se hospedó 1 noche en diciembre de 2023
Respuesta de W.L el 26 dic. 2023
Dear Jose,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

harrys

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de W.L el 26 dic. 2023
Dear Harrys,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bueno

Yolanda Sofia

Se hospedó 3 noches en agosto de 2023
Respuesta de W.L el 28 ago. 2023
Dear Yolanda SofiaThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here. We hope to welcome you again in the future. Have a Wonderful day! Best,Wendy L.General Manager

8/10 Bueno

Fernando

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All right
Se hospedó 1 noche en agosto de 2021
Respuesta de NK el 31 ago. 2021
Dear Fernando, Thank you for choosing the Insignia Brooklyn. It was great to hear that you had a comfortable stay with us and we hope to welcome you again in the near future. Naji Kotob General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2020

10/10 Excelente

Gerson

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Muy buena atención y rápido
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Cliente verificado

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El hotel y sus instalaciones son excelentes. La zona no es muy buena. Sin embargo la estación de metro esta a una calle de distancia y eso lo hace muy facil todo.
Se hospedó 4 noches en octubre de 2019

2/10 Terrible

Xavier

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
The shower leaks a tremendous amount of water. The shower curtain provides little to no protection to the floor from the water regardless of the water being high or low. The bed was made terribly and linen and towels were only going to be changed out every third day of a stay. Along with that the towels were folded and just piled on top of each other in the bathroom. There was gunk on the floors of the bathrooms and stains on the floor.
Se hospedó 2 noches en mayo de 2024
Respuesta de W.L el 15 may. 2024
Hi Xavier,I do apologize that you did not have a pleasant stay here and we hope that you give us a chance to fix that. It seems that the room you booked was our King handicap accessible room and it is designed for the wheel chair to be able to go in and out and water will be around those areas. Shower curtains are also measured not to hit the floors to prevent the wheel chair from getting stuck. Towels are also placed in a position where its reachable. We do offer room changes when customers express their concerns, please do not hesitate to let us know. Again, thank you for the feedback, we will share with the team so that we can improve for future stays.Have a great day!Best,Wendy L.General Manager

10/10 Excelente

Victoria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean property and close to the subway
Se hospedó 2 noches en mayo de 2024
Respuesta de W.L el 15 may. 2024
Hi Victoria,Thank you for the review. We are happy to hear that you had a great stay and that its convenient to where you need to be. We cannot wait to host you again in the future.Have a great day!Best,Wendy L.General Manager

10/10 Excelente

Bernice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Safe place
Se hospedó 3 noches en abril de 2024
Respuesta de W.L el 14 may. 2024
Hi Bernice,Thank you for giving us a great review! we are so happy to hear that you felt safe here, we cant wait to host you again!Have a wonderful day!Best,Wendy L.

6/10 Aceptable

paul hamal

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wasn’t bad for a New York hotel. Was comfortably small but doable. Always gets me how small hotel rooms in new York are.
Se hospedó 1 noche en mayo de 2024
Respuesta de W.L el 13 may. 2024
Dear Paul Hamal,Dziękujemy za wybranie Insignia Hotel Brooklyn! Cieszymy się, że podobał Ci się pobyt tutaj i doceniamy, że przekazałeś nam świetne opinie. Do zobaczenia!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

BEVERLY

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super clean & super quiet!
Se hospedó 1 noche en mayo de 2024
Respuesta de W.L el 13 may. 2024
Hi Beverly,Thank you for the 5 out of 5 stars! We are so happy to hear that you enjoyed your stay here and hope that you would come visit us again! Best,Wendy L.General Manager

10/10 Excelente

Ester

Good
Se hospedó 1 noche en marzo de 2024
Respuesta de W.L el 6 may. 2024
Dear Ester,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

Ester

Good
Se hospedó 1 noche en abril de 2024
Respuesta de W.L el 6 may. 2024
Dear Ester,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

hang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de W.L el 6 may. 2024
Dear Hang,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

Juanita

Le gustó: Servicios, estado de la propiedad e instalaciones
The receptionist was friendly and helpful- the room was spotless and we ate dinner across the street - They had a coupon for us to use and the place was very busy with locals and folks from afar highly recommend it’s called Favor Taste
Se hospedó 1 noche en mayo de 2024
Respuesta de W.L el 6 may. 2024
Dear Juanita,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 Aceptable

Zetavius

Viajó con su pareja
Nice area but the rooms are to little
Se hospedó 1 noche en mayo de 2024
Respuesta de W.L el 6 may. 2024
Hi Zetavius,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

Luz

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very nice, place was clean
Se hospedó 1 noche en abril de 2024
Respuesta de W.L el 1 may. 2024
Dear Luz,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bueno

Shantel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice, quiet and cozy and staff is very helpful
Se hospedó 1 noche en abril de 2024
Respuesta de W.L el 1 may. 2024
Dear Shantel,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

Irish

Se hospedó 1 noche en marzo de 2024
Respuesta de W.L el 1 may. 2024
Dear Irish,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

JIAWEI

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de W.L el 1 may. 2024
Dear JiaWei,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

Louis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Subway station
Se hospedó 3 noches en abril de 2024
Respuesta de W.L el 29 abr. 2024
Dear Louis,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

Andy, New York

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very quiet, private and cozy.
Se hospedó 2 noches en abril de 2024
Respuesta de W.L el 6 may. 2024
Dear Andy,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 Aceptable

Brittney Z

Viajó con su pareja
I enjoyed my stay at insignia hotel, however the remote to the television was terrible. You only have the option of their cable channels and you aren’t able to cast from your phone which was outdated and pretty annoying. Overall I had a pleasant stay. I appreciate the property having the coffee and tea available 24hrs the complimentary breakfast and the friendliness of the staff. The ice machine is on the 1st floor and gives ice chips which I love. The patio area in front was quaint and quiet. I’ll be back again
Se hospedó 1 noche en abril de 2024
Respuesta de W.L el 29 abr. 2024
Hi Brittney Z,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

6/10 Aceptable

Melanie

Se hospedó 1 noche en abril de 2024
Respuesta de W.L el 15 may. 2024
Hi Melaine,Thank you for taking the time to give us a review. we would love to hear more about your stay here with us and that we can improve.We hope that you can give us a chance to host you again. Have a great day!Best,Wendy L.General Manager

10/10 Excelente

ChenBo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en abril de 2024
Respuesta de W.L el 24 abr. 2024
Dear ChenBo,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bueno

Anderson

Se hospedó 2 noches en abril de 2024
Respuesta de W.L el 24 abr. 2024
Dear Anderson,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bueno

Addis

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good option
Se hospedó 4 noches en abril de 2024
Respuesta de W.L el 22 abr. 2024
Dear Addis,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

Ria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great experience. Will highly recommend
Se hospedó 2 noches en abril de 2024
Respuesta de W.L el 22 abr. 2024
Dear Ria,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

Shuhui

Se hospedó 3 noches en abril de 2024
Respuesta de W.L el 9 may. 2024
Hi Shuhui,Thank you for choosing the insignia Hotel! We love to hear that you enjoyed your stay here and hope to see you again in the near future!Best,Wendy L.General Manager

10/10 Excelente

Shemar

Le gustó: Estado de la propiedad e instalaciones
The area
Se hospedó 2 noches en abril de 2024
Respuesta de W.L el 19 abr. 2024
Dear Shemar,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 Terrible

Changyao

Se hospedó 1 noche en abril de 2024
Respuesta de W.L el 9 may. 2024
Hi Changyao,We are sorry to hear that you did not enjoy your time here with us. We love to hear more and can give us a chance to fix it. Please contact the property with your concerns and we can find out what went wrong.Thank you and have a great day!Best,Wendy L.General Manager

10/10 Excelente

Valerie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de W.L el 18 abr. 2024
Dear Valerie,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

PENGXIANG

Se hospedó 1 noche en abril de 2024
Respuesta de W.L el 6 may. 2024
Dear PengXiang,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

Xiao Yan

Se hospedó 1 noche en abril de 2024
Respuesta de W.L el 6 may. 2024
Dear Xiao Yan,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

Jianhui

Se hospedó 2 noches en abril de 2024
Respuesta de W.L el 6 may. 2024
Dear JianhuiThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bueno

Edwin, New York

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall I loved it. But I found a few roaches walking around the room.
Se hospedó 2 noches en abril de 2024
Respuesta de W.L el 15 abr. 2024
Dear Guest,Thank you for the review, we apologize about the experience you had here. to further investigate, we would love to hear more!Thank you and have a great day!Best,Wendy L.General Manager

8/10 Bueno

jon

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Great staff, street sucks.
Se hospedó 2 noches en abril de 2024
Respuesta de W.L el 11 abr. 2024
Dear Jon,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bueno

Arthur

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked that it was quiet, felt safe.
Se hospedó 3 noches en abril de 2024
Respuesta de W.L el 10 abr. 2024
Dear Arthur,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 Terrible

Alfred Eugene

Viajó por negocios, Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel rooms were nasty, and the staff was nastier.
Se hospedó 4 noches en abril de 2024
Respuesta de W.L el 9 abr. 2024
Hi Alfred Eugene,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bueno

Marisol

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room did not have draws to place your clothes and belongings.
Se hospedó 2 noches en abril de 2024
Respuesta de W.L el 8 abr. 2024
Dear Marisol,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 Terrible

Avron

Se hospedó 3 noches en abril de 2024
Respuesta de W.L el 29 abr. 2024
Hi Avron,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

lingling

Se hospedó 2 noches en marzo de 2024
Respuesta de W.L el 22 abr. 2024
Dear LingLingThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bueno

patricia

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Parking was super easy and convenient
Se hospedó 1 noche en marzo de 2024
Respuesta de W.L el 1 abr. 2024
Dear Patricia,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excelente

Roberto

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Nice rooms, seemed very up to date. The rooms are small, but spacious enough for one person. The area is in the heart of China town in Brooklyn. Looked like mostly commercial/retail spaces in the vicinity, but there was a restaurant right across the street.
Se hospedó 1 noche en marzo de 2024
Respuesta de W.L el 1 abr. 2024
Dear RobertoThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bueno

Snow

Se hospedó 1 noche en marzo de 2024
Respuesta de W.L el 17 abr. 2024
Dear Snow,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager