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Opiniones sobre Red Roof Inn & Suites Newburgh – Stewart Airport

2 out of 5

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 438 de 1004 opiniones" "
Evaluación: 8 - Bueno. 373 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 103 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 52 de 1004 opiniones" "
Evaluación: 2 - Terrible. 38 de 1004 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

7,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Glenny

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bueno
Se hospedó 1 noche en septiembre de 2023
Respuesta de Olivia RediResponse Specialist el 15 sept. 2023
Hello Glenny, The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

10/10 Excelente

Pablo

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2023
Respuesta de Oshane RediResponse Specialist el 30 abr. 2023
Hello Pablo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 Excelente

KARLA MARGARITA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente hotel!! Volveré
Se hospedó 3 noches en febrero de 2023
Respuesta de Dannielle Rediresponse Specialist el 3 mar. 2023
Hola Karla,Gracias por tomarse un momento para completar nuestra encuesta. Yo y el personal del RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT apreciamos su puntaje de 5/5 luego de su estadía. Nuestro objetivo es brindar una experiencia positiva a todos nuestros huéspedes y estamos felices de que esté satisfecho con su estadía. En el futuro, considere agregar comentarios detallados a su encuesta para informarnos qué estamos haciendo bien y dónde podemos mejorar. Sus comentarios son fundamentales ya que nos esforzamos por brindar una estadía limpia, cómoda y basada en el valor a todos los huéspedes.El personal y me gustaría agradecerle nuevamente por publicar su evaluación. ¡Esperamos darle la bienvenida de nuevo en el futuro!Sincerely,DannielleRediresponse Specialist

10/10 Excelente

Yesenia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente nos gustó desde la atención, comodidad, acceesibilidad y rapidez.
Se hospedó 1 noche en enero de 2022
Respuesta de df el 10 ene. 2022
Thanks for the survey and your business. Happy New Year

10/10 Excelente

KARLA MARGARITA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Que esta muy cerca de storm king school
Se hospedó 1 noche en octubre de 2021
Respuesta de df el 1 nov. 2021
Thanks

10/10 Excelente

KARLA MARGARITA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Podrían mejorar las almohadas
Se hospedó 1 noche en octubre de 2021
Respuesta de df el 22 oct. 2021
Thanks

10/10 Excelente

Ada

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buena limpieza y confortable.
Se hospedó 1 noche en septiembre de 2021
Respuesta de df el 20 sept. 2021
Thanks

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en julio de 2021
Respuesta de df el 16 jul. 2021
We thank you for your business and hope to see you real soon. Have a great Summer

10/10 Excelente

Adrian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estuvimos sólo una noche de paso. Pero todo estuvo perfecto.
Se hospedó 1 noche en octubre de 2019

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El lugar esta sucio y con mal olor. La persona que me atendió tenia una llamada abierta en su celular personal mientras hablaba conmigo, se corria el riesgo de compartir informacion sensitiva como por ejemplo mi número de tarjeta. No lo recomiendo
Se hospedó 5 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en julio de 2019

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Estuvo bien y bastante limpio y el personal responde rápido. Céntrico para lo que fuimos hacer
Se hospedó 6 noches en junio de 2019

6/10 Aceptable

Ricardo

Se hospedó 1 noche en abril de 2024
Respuesta de Linton RediResponse Specialist el 2 may. 2024
Hello Ricardo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

6/10 Aceptable

Russell

Le gustó: Personal y atención
It was ok nothing special & nothing so bad that I would tell people not to go.
Se hospedó 2 noches en abril de 2024
Respuesta de Olivia RediResponse Specialist el 1 may. 2024
Hello Russell, Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score following your visit at the Red Roof Inn & Suites Newburgh – Stewart Airport. I am glad you found your stay to be okay. Feedback from our guests are always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

8/10 Bueno

Chante

Le gustó: Limpieza, personal y atención
The juice machine, the view & the dinning below .
Se hospedó 2 noches en abril de 2024
Respuesta de Gabrielle RediResponse Specialist el 30 abr. 2024
Thank you for taking a moment to leave a review, Chante. The staff and I at the Red Roof Inn & Suites Newburgh – Stewart Airport appreciate your 4/5 score following your stay. You mentioned the juice machine, the view and dining area. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

10/10 Excelente

milagros

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en abril de 2024
Respuesta de Xao RediResponse Specialist el 29 abr. 2024
Thank you for sharing your 5/5 rating with us, Milagros. Our staff at the Red Roof Inn & Suites Newburgh – Stewart Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share more with us.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 Bueno

Jessica

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de Gabrielle RediResponse Specialist el 29 abr. 2024
Thank you for taking a moment to leave a review, Jessica. The staff and I at the Red Roof Inn & Suites Newburgh – Stewart Airport appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

4/10 Mediocre

Breanna

No le gustó: Personal y atención
The customer service was poor and the front desk people had terrible attitudes and was giving me a hard time while I was checking in
Se hospedó 1 noche en abril de 2024
Respuesta de Toni-Ann RediResponse Specialist el 21 abr. 2024
Dear Breanna,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. However, the issue that you've mentioned regarding being provided with poor customer service is regrettable. Thank you for making us aware, as this is nowhere near the standard that we hold our staff to. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you have a better experience in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excelente

Zachary

Le gustó: Limpieza
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Toni-Ann RediResponse Specialist el 21 abr. 2024
Thank you for giving us a 5 out of 5 score on our review, Zachary. We appreciate you taking the time to do a survey, as it’s encouraging to know that we did a great job for you.We hope you choose to stay with us again here at our RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Bueno

George, Merrimack

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The bed was very comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de Oshane RediResponse Specialist el 19 abr. 2024
Dear George, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the comfortable bed. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof Management RediResponse Specialist

8/10 Bueno

Clarissa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, quiet and safe. Wish for better pillows!
Se hospedó 1 noche en abril de 2024
Respuesta de Oshane RediResponse Specialist el 14 abr. 2024
Dear Clarissa, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT regarding the cleanliness, quiet and safe area. I do apologize the pillows was not up to your standards. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 Excelente

Donette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Oniel Rediresponse Specialist el 13 abr. 2024
Thank you Donette, for taking the time to write a review of your stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excelente

Sean

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stayed here as a stopover in the middle of a longer trip; I was checked in for fewer than 10 hours. A perfectly adequate hotel, which is precisely what I was looking for. Check-in was easy and quick, as was check-out. Room was small and no-frills, but clean and quiet. And there's a lovely little classic diner a stone's throw away which was perfect for a quick breakfast before I hit the road in the morning. Is this a luxury hotel with all the amenities? No. But if all you need is a bed and a hot shower, it's perfect. I'll absolutely stay here if I'm ever traveling through the area again.
Se hospedó 1 noche en abril de 2024
Respuesta de Tianna RediResponse Specialist el 10 abr. 2024
Dear Sean, We appreciate your review following your recent experience at the Red Roof Inn & Suites Newburgh – Stewart Airport. Red Roof strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the convenience of our location and the hassle free check in and out process you described. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Bueno

margaret

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice view of the lake
Se hospedó 1 noche en marzo de 2024
Respuesta de Adraine Rediresponse Specialist el 1 abr. 2024
Hello Margaret, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I appreciate your 4/5 score following your stay. We are happy to see that our hotel location shows a great view of the lake. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

10/10 Excelente

Ricardo

Se hospedó 1 noche en marzo de 2024
Respuesta de Carla RediResponse Specialist el 23 abr. 2024
Dear Ricardo,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn & Suites Newburgh – Stewart Airport is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
The room itself was not bad. The clientele was a little sketchy. When we went into the hotel the person at the front desk had said absolutely no smoking in the building. When we got up the next morning and went into the hall it smelled like "skunk". There was also a cop inside one night interrogating a lady in the hall. I didn't feel safe and wouldn't go back.
Se hospedó 2 noches en marzo de 2024
Respuesta de Olivia RediResponse Specialist el 30 mar. 2024
Dear Michelle,We are sorry to hear your recent experience at the Red Roof Inn & Suites Newburgh – Stewart Airport did not meet your full expectations, prompting your 1/5 score. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excelente

sherry

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Tianna RediResponse Specialist el 20 mar. 2024
Hello Sherry,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Bueno

Deborah H.

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Halfway stop on way to northern New York state. Very nice and convenient to highways. Nice dinner next-door.
Se hospedó 1 noche en marzo de 2024
Respuesta de Dannielle Rediresponse Specialist el 18 mar. 2024
Dear Deborah,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice, convenient location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Bueno

Justin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great for one night , not an extended stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Dannielle Rediresponse Specialist el 17 mar. 2024
Dear Justin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. We are happy that the room was great for one night. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

10/10 Excelente

Seven

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en marzo de 2024
Respuesta de Olivia RediResponse Specialist el 14 mar. 2024
Hello Seven, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Excelente

jessica

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I was pleasantly surprised by this property. The connotation of Red Roof Inn was quickly refuted upon arrival. This location blew my low expectations away and the front desk employees were above and beyond! Big ups to Trevor!
Se hospedó 1 noche en marzo de 2024
Respuesta de Adraine Rediresponse Specialist el 9 mar. 2024
Dear Jessica,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. It is great to read that you were pleased with the property, the front desk staff that went above and beyond and that you were grateful for the service Trevor provides. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Excelente

Robert

Se hospedó 1 noche en marzo de 2024
Respuesta de Recordo, Rediresponse Specialist el 29 mar. 2024
Hello Robert, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

6/10 Aceptable

Andrei

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención, servicios
Casual hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de Sharma RediResponse Specialist el 6 mar. 2024
Dear Andrei,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, resulting in a 3/5 score.Thank you again for your review and we hope to continue to provide great experiences for you at Red Roof.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

8/10 Bueno

Heather

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de OnielRediresponse Specialist el 14 feb. 2024
Hi Heather,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

8/10 Bueno

Lise

Lit confo Manquait une Cafetière Sinon pour une nuit c’était correct! Plancher flottant et tapis ben correct
Se hospedó 1 noche en febrero de 2024
Respuesta de Dannielle Rediresponse Specialist el 13 feb. 2024
Chère Lise,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. Nous apprécions vos commentaires concernant votre récent séjour au RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. Nous sommes désolés qu'il manque une cafetière dans la chambre, cependant, nous sommes heureux de savoir que vous avez trouvé le lit confortable. Lors de votre prochain séjour, si vous rencontrez des problèmes pendant votre séjour chez nous, veuillez contacter immédiatement notre réception afin que nous puissions nous occuper du problème et garantir votre satisfaction. Les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore d'avoir partagé votre expérience. Nous serions ravis d'avoir une autre chance de vous offrir une meilleure expérience la prochaine fois que vous serez en ville.Sincerely,Red Roof Management

6/10 Aceptable

Diane

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención
Reviews and photos made it sound nicer than it is. The front grounds were full of dog poop! Pick up your dogs business people!! Maybe put up a sign? Provide bags? You are a dog friendly chain which we appreciate, having two. And it is poorly lit. I stepped in all kinds of it taking my dogs out. Yuk!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Sharma RediResponse Specialist el 5 feb. 2024
Thank you for taking a moment to leave a review, Robert. The staff and I at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT appreciate your 3/5 score. It's good to hear you were pleased with our pet-friendly policy. However, you indicated that the cleanliness of the front grounds, the lighting, and the other issue mentioned hindered your experience. As per our pet policy, we advise all guest to clean up after their pets, however, it seems as if it’s not being honored.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

10/10 Excelente

chen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
good
Se hospedó 1 noche en febrero de 2024
Respuesta de Sharma RediResponse Specialist el 5 feb. 2024
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. Chen, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about your good experience at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Chen, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

10/10 Excelente

Wanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Chirell RediResponse Specialist el 28 ene. 2024
Dear Wanda,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

10/10 Excelente

Debbie, Cookeville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everyone was very polite and helpful
Se hospedó 1 noche en enero de 2024
Respuesta de Kerry-lee RediResponse Specialist el 16 ene. 2024
Dear Debbie,The team and I at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT was overjoyed to learn that your perfect scoring was prompted by our staff who was polite and helpful. At Red Roof we strive to uphold standards of the highest quality so as to continuously provide valuable experiences for all our guests.We are very appreciative of your participation and soring. We hope to house you again.Sincerely,Red Roof Management

8/10 Bueno

JOSE

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
close to airport
Se hospedó 5 noches en diciembre de 2023
Respuesta de Gabrielle RediResponse Specialist el 10 ene. 2024
Dear Jose, Everyone here at the Red Roof Inn & Suites Newburgh – Stewart Airport was proud to see your 4/5 score. I am happy that our close proximity to the airport pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

4/10 Mediocre

Kristi

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Lucyna

Se hospedó 1 noche en diciembre de 2023
Respuesta de Toni-Ann RediResponse Specialist el 19 ene. 2024
Hello Lucyna,I sincerely apologize that your stay at our Red Roof Inn & Suites Newburgh – Stewart Airport didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

2/10 Terrible

Ricardo

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sharma RediResponse Specialist el 4 feb. 2024
Hello Ricardo, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 Bueno

Benoit, Lévis

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chevanese RediResponse Specialist el 23 dic. 2023
Thank you, Benoit, for being our guest at the Red Roof Inn & Suites Newburgh – Stewart Airport. We value you as a our guest and welcome your 4/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 Aceptable

Keith, Wallkill

Viajó por negocios
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
I stay here when traveling for work. The staff at the desk is great. Over the last couple visits, the rooms are not as clean as they usually are. I stayed there earlier in the week and light switches on the wall were disgusting. There are a lot of construction workers staying here. They know this. A little more attention to cleaning would be appreciated. I'll be back in a few months.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Chevanese RediResponse Specialist el 22 dic. 2023
Thank you, Keith, for writing to us about your recent stay at the Red Roof Inn & Suites Newburgh – Stewart Airport. We are pleased to hear that our front desk staff was great. However, you highlighted that the room wasn't thoroughly cleaned. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. At Red Roof, your feedback is important to us and will be taken into consideration to make changes to improve our customer experience.Thanks again for sharing your experience with us as we will continue to strive for excellence here at Red Roof. We genuinely value your loyalty, and look forward to hosting you again in the future.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

10/10 Excelente

Hector

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Antonio,RediResponse Specialist el 14 dic. 2023
Hello Hector, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 Excelente

David

Se hospedó 1 noche en diciembre de 2023
Respuesta de Devorine RediResponse Specialist el 12 dic. 2023
Thank you for taking a moment to rate your experience, David. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport and I appreciate your 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 Excelente

kathleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Devorine RediResponse Specialist el 12 dic. 2023
Thank you for your positive rating at Red Roof Inn & Suites Newburgh – Stewart Airport, Kathleen. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 Terrible

Sarahi

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Donald

Le gustó: Limpieza, personal y atención
It's nicely positioned up the hillside. Would have liked a coffee maker in the room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sharma RediResponse Specialist el 5 dic. 2023
Dear Donald,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWBURGH - STEWART AIRPORT. I am happy to read your comments about our hotel was nicely positioned up the hillside. However, you indicated that the missing coffee maker in your room hindered your experience. Please accept our apologies and know that we will do our utmost best to improve in this regard as we continue to strive for excellence.Thank you again for sharing your experience with us, Donald. We hope to make a new impression and would love to see you again at one of our Red Roof locations.Sincerely,Red Roof Management