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Opiniones sobre Hotel NoMa, Trademark Collection by Wyndham

3 out of 5
Hotel NoMa, Trademark Collection by Wyndham
1 Radisson Plz, New Rochelle, NY

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 421 de 1005 opiniones" "
Evaluación: 8 - Bueno. 287 de 1005 opiniones" "
Evaluación: 6 - Aceptable. 128 de 1005 opiniones" "
Evaluación: 4 - Mediocre. 85 de 1005 opiniones" "
Evaluación: 2 - Terrible. 84 de 1005 opiniones" "

8,6/10

Limpieza

8,2/10

Personal y atención

7,8/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Zulaika

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Miguel

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Selvin

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Ana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en mayo de 2023

10/10 Excelente

Jesus

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2022

10/10 Excelente

Manuel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location
Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Tiffany

Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Rosario

Viajó con su pareja
Le gustó: Personal y atención, servicios
No me dijeron que no habia servicio de alberca las almohadas tenias como alfileres
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

jimmy

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Karla

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 7 noches en diciembre de 2021

10/10 Excelente

Zoila

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lo recomiendo 100 %
Me encanto … todo limpio y personal muy agradable… le doy un 100
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

GISELLE

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
La puerta del baño no cerraba, y el 2 dia esbaba sucio el piso
Se hospedó 3 noches en mayo de 2021
Respuesta de Manager el 17 may. 2021
On behalf of our entire staff at Radisson Hotel New Rochelle, we apologize for the concerns you shared about your experience at this hotel. I have addressed these issues with our team, and we are working diligently to ensure a similar situation does not occur again in the future.

8/10 Bueno

Martha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2021

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Noisy and not very clean, beat up furniture
Se hospedó 2 noches en agosto de 2020
Respuesta de Manager el 13 ago. 2020
Dear Hotels.com User, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

6/10 Aceptable

ESTEBAN

Viajó con su familia
Se hospedó 6 noches en febrero de 2020
Respuesta de Trish el 1 mar. 2020
Thank you for your rating. We are delighted to see that you enjoyed your stay and look forward to your next stay.

8/10 Bueno

ESTEBAN

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Trish el 1 mar. 2020
Thank you for your rating. We are delighted to see that you enjoyed your stay and look forward to your next stay.

8/10 Bueno

Fernando

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2019
Respuesta de LP el 30 jul. 2019
Thank you for your rating. We are delighted to see that you enjoyed your stay and look forward to your next stay.

10/10 Excelente

Stephanie, bloomfield

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Fransheska

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Maxine

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Updates were welcomed. Quiet area convenient to major transportation hub.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Zakina

No le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Elizabeth

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Lyndsey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Angela, Bridgeport

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Bernadette

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Everything was great until a maid decided not to knock on my door & let herself in while I was watching tv, I did not request housekeeping. This happened twice , the second time she knocked but did not give me time to answer door & let herself in again, I am not happy about this .
Se hospedó 4 noches en marzo de 2024

8/10 Bueno

Everett

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great…. Great property, staff and food. Would have given 5 stars, but we were not happy with the $15 per day Boutique fee we were charged without fore warning. Don’t mind paying for something I am aware of. Would love to use this establishment in the future, but that hidden cost is a deterrent.
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk el 2 abr. 2024
We appreciate your candid review and regret to hear that certain aspects of your stay did not meet expectations. We aim for transparency at all times and apologize for any perceived discrepancy. This matter will be discussed with the associated team members to ensure better communication in the future. We hope you will consider giving us another opportunity to serve you better.

4/10 Mediocre

SHAWN, MOHEGAN LAKE

Viajó con su pareja, Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
I didn't like a few things the best part was the club social area. Hotel is very depressing the colors I hate. The furniture all out dated doesn't match with anything. The bathroom is the worst to to small No where to rest suitcase either. Curtain old out dated. I was deeply disappointed. The staff wasn't knowledgeable when asked questions. This was three days I definitely regretted. There is so much more to this encounter just don't have the energy to relive it all again
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk el 28 mar. 2024
Thank you for taking the time to share your experience with us. We regret that your stay did not meet your expectations due to certain amenities. Our aim is always to provide a comfortable and pleasant environment. Your feedback serves as important input for improvements.

10/10 Excelente

Kelaica

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Mary, Pineville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The location was excellent
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk el 21 mar. 2024
It's great to hear that you had a fun time with us at Hotel NoMa. We're glad that our prime location made your stay a satisfying one. Looking forward to welcoming you back for another pleasant stay when you next visit New Rochelle

10/10 Excelente

Sharnele

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room and the ambiance
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 21 mar. 2024
It's great to hear that you had a fun time with us at Hotel NoMa. We're glad that our prime location and friendly team made your stay a satisfying one. Looking forward to welcoming you back for another pleasant stay when you next visit New Rochelle

10/10 Excelente

Rachel

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

sharon, plantation

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Robert

Viajó en grupo
Le gustó: Limpieza
No le gustó: Personal y atención
At check in was given a coupon for a free appetizer (tapas) in their restaurant. When paying for our dinner which was close to $100, the bar tender told us the coupon was not good for a free appetizer (tapas). Wouldn't have gone to the restaurant if hadn't received the coupon,
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 10 mar. 2024
Your experience serves as a guide for us to focus on the areas requiring improvement. We hope you will consider giving us the opportunity to host you again and deliver the experience we promise.

10/10 Excelente

Jeanne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Deceptive "boutique fee."
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 10 mar. 2024
We appreciate your candid review and regret to hear that certain aspects of your stay did not meet expectations. We aim for transparency at all times and apologize for any perceived discrepancy. This matter will be discussed with the associated team members to ensure better communication in the future. We hope you will consider giving us another opportunity to serve you better.

10/10 Excelente

Fransheska

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Lacrena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Tammy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel, very clean will definitely stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 10 mar. 2024
It's great to hear that you enjoyed your stay at Hotel Noma. We're delighted that our team members were helpful and that you had a comfortable stay in one of our spacious rooms. Looking forward to having you with us again in the future.

6/10 Aceptable

Ann, Rehoboth Beach

Viajó por negocios
Le gustó: Limpieza, personal y atención
While the staff was very friendly, and the room itself seemed clean, building was old and had an old smell about it. The surrounding area in the town was not very nice, and did not seem safe in the evening hours. The parking lot had a lot of garbage in it.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 10 mar. 2024
It's great to hear that you enjoyed your stay at Hotel Noma. We're delighted that our team members were helpful and that you had a comfortable stay in one of our spacious rooms. Looking forward to having you with us again in the future.

10/10 Excelente

Juan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the NoMa social. Its right in the hotel. Its a great place eat and vibe at night.
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk el 10 mar. 2024
Juan, It's great to hear that you had a fun time with us at Hotel NoMa. We're glad that our prime location and friendly team made your stay a satisfying one. Looking forward to welcoming you back for another pleasant stay.

6/10 Aceptable

Stephen

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Watch out for extra charges, some kind of bouquet charge "which nobody was able to explain what is was for
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk el 21 mar. 2024
We appreciate your candid review and regret to hear that certain aspects of your stay did not meet expectations. We aim for transparency at all times and apologize for any perceived discrepancy. This matter will be discussed with the associated team members to ensure better communication in the future. We hope you will consider giving us another opportunity to serve you better.

6/10 Aceptable

osama

Le gustó: Limpieza, personal y atención
It was ok. Got charged for some additional random "boutique fee" that was never mentioned
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk el 21 mar. 2024
We appreciate your candid review and regret to hear that certain aspects of your stay did not meet expectations. We aim for transparency at all times and apologize for any perceived discrepancy. This matter will be discussed with the associated team members to ensure better communication in the future. We hope you will consider giving us another opportunity to serve you better.

10/10 Excelente

Natoya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
great location and friendly staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk el 21 mar. 2024
It's excellent you enjoyed your time with us so much! We're delighted you appreciated our friendly staff and prime location. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our elevator service with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!

10/10 Excelente

Antonio

Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Michael

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
There is a “Boutique” fee per day…what a devious practice considering there were no special events, entertainment nor a swimming pool available due to season. I was told a small hold would be placed on my cc for “incidentals” I was also told my stay for hotel taxes and fees were paid through Expedia in full. When checking out we were charged the “Boutique” fee. The desk person said Expedia doesn’t know about this fee. I feel as though I’ve been ripped off through no fault of my own. I will think very carefully before ever booking with No Ma again.
Se hospedó 4 noches en febrero de 2024
Respuesta de Front Desk el 21 mar. 2024
We appreciate your candid review and regret to hear that certain aspects of your stay did not meet expectations. We aim for transparency at all times and apologize for any perceived discrepancy. This matter will be discussed with the associated team members to ensure better communication in the future. We hope you will consider giving us another opportunity to serve you better.

10/10 Excelente

morris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

David

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios
The stay was horrible, first was put in a room infront of elevators! Then switched rooms and next morning fire alarm sounds at 7am! Absolutely no one offered anything and changed us boutique fees??? Far from any boutique and not a care in the world about our 2 night stay!!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk el 21 mar. 2024
We value your feedback as it helps us enhance our guest experience. We continuously strive to improve and your comments will certainly serve as valuable feedback for doing so. If you decide on a future visit, we are committed to making your stay more comfortable and satisfying. We're looking forward to the opportunity to improve your experience with us. Thanks again for your review.

10/10 Excelente

Dahiana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
5star
Se hospedó 1 noche en febrero de 2024