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Opiniones sobre Days Inn by Wyndham New Philadelphia

2 out of 5
Days Inn by Wyndham New Philadelphia
181 Bluebell Dr Sw, New Philadelphia, OH

Opiniones

5,2
Evaluación: 10 - Excelente. 48 de 304 opiniones" "
Evaluación: 8 - Bueno. 43 de 304 opiniones" "
Evaluación: 6 - Aceptable. 41 de 304 opiniones" "
Evaluación: 4 - Mediocre. 61 de 304 opiniones" "
Evaluación: 2 - Terrible. 111 de 304 opiniones" "

5,4/10

Limpieza

6,2/10

Personal y atención

4,8/10

Servicios

4,8/10

Estado de la propiedad e instalaciones

4,8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Brenda, Arlington

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Management el 5 ago. 2023
Thank you for rating our property.

2/10 Terrible

Yosli

Viajó por negocios, Viajó con su familia
No le gustó: Personal y atención, servicios
Nada el servicio es pesimo incluso me cobraron dos veces la reservación
Se hospedó 1 noche en septiembre de 2022

4/10 Mediocre

David

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
There was no soap in our room. I went to the desk early in the morning and nobody was in there. I kept ringing the bell and still no one came, so I had to go to Wal Mart and buy some body wash to take a shower with. I would never stay there again!
Se hospedó 1 noche en mayo de 2024
Respuesta de Patricia DeSantis el 12 may. 2024
Sir,I had came out to the desk shortly after the bell had rang, I had been in the laundry room.. Im currently in the process of hiring new staff

4/10 Mediocre

Deborah

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room was extremely dirty. We were so tired and it was so late or we would have left. The towel we placed down for a bath mat was brown after we wiped up the water. A place can be smaller and not fancy but it doesn't need to be dirty.
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 12 may. 2024
Thankyou for taking the time to review our property

4/10 Mediocre

Dairyen

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza
Our room was beyond disgusting, black mold visible every where , every blanket & sheet had a visible stains. Toilet seat fell off when I put it up to pee. The mirror in the bathroom looked like it had blood splatter on it. It was over all disgusting.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 12 may. 2024
Thankyou for taking the time for your review

8/10 Bueno

Chelssey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were very clean. Office lady was very kind and definitely works hard to keep the property clean and up kept!
Se hospedó 2 noches en abril de 2024

8/10 Bueno

David

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Lori

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome
Se hospedó 5 noches en febrero de 2024
Respuesta de Patricia DeSantis el 29 feb. 2024
Thankyou for taking the time to review our property

4/10 Mediocre

Lauren

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
There was literally dried up pee on the toilet seat and the mirror was dirty. I’m not even sure they cleaned the room. There’s also holes in the walls.
Respuesta de Patricia DeSantis el 17 feb. 2024
Thankyou for taking the time to review our property, I will speak to housekeeping regarding these issues

10/10 Excelente

Yimy

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Management el 15 feb. 2024
Thankyou for taking the time review our property

2/10 Terrible

SUSAN

Viajó con su familia
No le gustó: Limpieza, servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 3 ene. 2024
Thankyou for taking the time to rate our property

10/10 Excelente

Ralph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management el 30 dic. 2023
Thankyou for taking the time to rate our property

8/10 Bueno

Terry

Le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management el 17 dic. 2023
Thankyou for taking the time to review or property

2/10 Terrible

Isaiah

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management el 27 dic. 2023
Thankyou for rating our property

10/10 Excelente

Barry

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff and clean rooms !
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management el 11 dic. 2023
Thankyou for taking the time to review our property

2/10 Terrible

Constance

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 30 nov. 2023
Thankyou for taking the time to review our property

2/10 Terrible

Robert

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
This is one of the worst hotels we have ever stayed in. The floor was not clean as evidenced by the sole of my white now black, socks! The heat had 2 settings - full blast heat or had to turn off and room got cold. No hot water. Ran the water in the bathroom faucet for 15 minutes and never got warm, let alone hot.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 21 nov. 2023
Thankyou for stating your concerns, Im looking into these issues

2/10 Terrible

Kyle

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 18 nov. 2023
Thankyou for taking the time to review our property

8/10 Bueno

Patti

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en octubre de 2023
Respuesta de Management el 9 nov. 2023
Thankyou for taking the time toi review our property

8/10 Bueno

ROBERT

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location. Clean, comfortable room with exceptional staff. Proximity to Walmart, Sheetz and I-77 are major conveniences for me.
Respuesta de Management el 27 oct. 2023
Robert, Thankyou for your amazing review !!

10/10 Excelente

Isaiah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely place to stay longer stays for a good rate !
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 27 oct. 2023
Isaiah, Thankyou for an amazing review ,

6/10 Aceptable

Raymond

Le gustó: Personal y atención
Se hospedó 5 noches en octubre de 2023
Respuesta de Management el 28 oct. 2023
Thankyou Raymond for reviewing our property

2/10 Terrible

Jose

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 24 oct. 2023
Thankyou for reviewing our property

10/10 Excelente

Tiffany

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Looks better than years ago
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 22 oct. 2023
Thankyou so much for recognizing our changes , we look forward to seeing you again soon,

10/10 Excelente

Isaiah

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Is a nice place to stay
Se hospedó 2 noches en octubre de 2023
Respuesta de Management el 20 oct. 2023
Thankyou Isaiah for your great review

8/10 Bueno

Isaiah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Management el 20 oct. 2023
Thankyou so much Isaiah.

4/10 Mediocre

Ken

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 14 oct. 2023
Thankyou for taking the time to review our property

4/10 Mediocre

Martha

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
This property was not what the website explained. Listed Breakfast. Had none. Coffee available in room but pot was missing lid and no cups the first night. Shower very disgusting. So much Mold in shower and on ceiling of bath. Microwave was dirty with food still on plate that didn’t fit the microwave. Not even a chair to sit on and no table. This was the worst place I ever stayed at. It was cheap but that should not have anything to do with the condition of this place. Needs some serious update. Even had cobwebs.Everything dirty to the touch.
Se hospedó 3 noches en octubre de 2023
Respuesta de Management el 18 nov. 2023
I spoke to housekeeping regarding these issues you stated

6/10 Aceptable

Lynanne

Viajó con su pareja
I left a review yesterday about this property. It was very negative. I talked to the property manager. She is new to this establishment. No one made her aware of the quality of this room. She has updated several rooms so far. Also, purchasing new mattresses and pillows for every room. My husband said he got the best nights sleep in a very long time, even on our mattress which is only 1 year old.
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 11 oct. 2023
Thank you and your feed back will help me with improvements. Hope to see you again.

10/10 Excelente

Rachel

Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 7 oct. 2023
Thankyou for taking the time to review our property. We look forward to seeing you again.

8/10 Bueno

Tonya

Viajó con su pareja, Viajó con mascotas
Our room was dirty. Hair and dirty soap scum in the shower dirty washcloth left in the shower bathroom sink wasn’t cleaned
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 5 oct. 2023
I spoke to housekeeping regarding this. I do hope you give us another try.

8/10 Bueno

Sheila

Se hospedó 2 noches en septiembre de 2023
Respuesta de Management el 21 oct. 2023
Thankyou for taking the time to review our property

6/10 Aceptable

James

Viajó en grupo
The room that I booked wasn't the one I got and the air conditioner only worked on low fan mode
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 5 oct. 2023
Our front desk is open 24 hours , I wished you had brought it to our attention, I would have more than happy to change rooms for you.

2/10 Terrible

KOU, Fresno

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a heart attack and had to cancel the trip. No way to contact the hotel. Travelocity agent could not get a response. All phone numbers disconnected. Beware.

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Despite all the horrible reviews the place wasn’t that bad. Good value for the money. No pool.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 28 oct. 2023
Thankyou James for reviewing our property

4/10 Mediocre

Randy

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I will not be going there ever. No chair in room towel bar was on floor. Tv had no channel guide and maybe 15 channel. room and door need to be panted
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 12 sept. 2023
Thankyou for your review

8/10 Bueno

Richard

Le gustó: Personal y atención
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 12 sept. 2023
Thankyou for reviewing our property

2/10 Terrible

Mel

No le gustó: Servicios
The hotel was gross and looked nothing like pics . Was also way too far away from where I was going to wedding . Did not stay here
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 3 sept. 2023
If I remember correctly , you had came in stating the wedding was 45 minutes away , and that if you had some cocktails you wouldnt want to drive. You then asked for my help finding a hotel closer to the Venue. In which i did accomomodate in helping you find a different Wydham property.

8/10 Bueno

Yvonne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place, very quiet. Pet friendly and this hotel trruly means that. It was only $15. For each dog.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 3 sept. 2023
Thankyou for your wonderful review. We look forward to seeing you again

8/10 Bueno

Alison

Le gustó: Limpieza, personal y atención
Checkin was quick by friendly counter employee. Facility is older with ni fancy amenities. Bed is comfy and air conditioning worked great… which was about all I was expecting.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management el 3 sept. 2023
Thankyou for taking the time to review our property

2/10 Terrible

Virginia

No le gustó: Limpieza
Se hospedó 1 noche en agosto de 2023
Respuesta de Regional Manager el 31 ago. 2023
Virginia, We apologize that you were not satisfied with the property.. Thank you for your patronage.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff is friendly and on top of things
Se hospedó 3 noches en agosto de 2023
Respuesta de Management el 29 ago. 2023
Davis , Thankyou for taking the time to review our property

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Regional Manager el 31 ago. 2023
William, Thank you for rating our property! We hope to see you again soon!

6/10 Aceptable

John

Se hospedó 1 noche en agosto de 2023
Respuesta de Regional Manager el 26 ago. 2023
Thank you for taking the time and rating the property.

6/10 Aceptable

Jennifer

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Respuesta de Management el 24 ago. 2023
Thank you for rating our property.

2/10 Terrible

mark

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Place was a total dump. Virtually nobody was staying there for obvious reasons. Property picture shows a pool which was not even operating, was empty and needed many repairs. Listing said breakfast was included, which was not. I was sold a complete bait and switch product. I felt very unsafe at this property location.
Respuesta de Regional Manager el 24 ago. 2023
Mark, Breakfast is a to go bag breakfast at the front desk. It is a shame that felt unsafe, Since the new manager has been on property there hasn't been any issues at all.

8/10 Bueno

Caitlyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Management el 24 ago. 2023
CaitlynThank you for taking the time and rating our property. We hope to see you again soon.

6/10 Aceptable

patrick

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property wasnt terrible. But the walls were very dirty Bedding was clean but had a cigarette burn on the top sheet. the bathroom was clean. We had to ask for towels and took out our own trash. we were there for 4 days and only seen hotel staff when we went to the office to get towels. All things considered, we will probably stay there again. Simply because it was quiet, the price was great, its conviently located , and we arent in our room much when we are in ohio.
Se hospedó 4 noches en agosto de 2023
Respuesta de Management el 20 ago. 2023
Thankyou for bringing these issues to our attention. We look forward to seeing you soon

4/10 Mediocre

John

Viajó en grupo
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The experience was HORRIBLE. The floors were filthy and sticky. I had to wear shoes the entire time I was there, because every time I walked on the bare floor, I had to wash the bottoms of my feet. It wasn't just a little dirty, like they would be if I walked around outside without shoes... walking on the floors, would leave the bottoms of my feet BLACK, like TAR. Our first night's stay, there were only two towels provided in the room for a double occupancy. No hand towel, no washcloths, no floor mat. Because of the late check-in, I did not ask for these to be provided. The next morning, I spoke to the other occupants of the 2nd room that I reserved, and I was told the conditions were much the same, only with the addition of the fact that they did not have toilet paper, their refrigerator didn't work, and at least one of the beds had multiple curly black hairs on the sheets. The pillow had what looked like mucus encrusted in several places on it. When we returned from our out in town, event the beds weren't even made. The covers were simply thrown over the pillows. What a horrible experience! Also of note, is the fact that in the middle of the summer, the pool was empty and access to it was locked. Horrible, filthy experience.
Se hospedó 2 noches en agosto de 2023
Respuesta de Management el 12 sept. 2023
I Wish you would have discussed these matters with me when you were on the property, I Have since spoke to housekeeping.

4/10 Mediocre

Lauren

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Management el 20 ago. 2023
Thankyou for taking the time to review our property