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Opiniones sobre Wyndham Garden Hotel Baronne Plaza

3 out of 5
Wyndham Garden Hotel Baronne Plaza
201 Baronne St, New Orleans, LA

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 394 de 1005 opiniones" "
Evaluación: 8 - Bueno. 297 de 1005 opiniones" "
Evaluación: 6 - Aceptable. 163 de 1005 opiniones" "
Evaluación: 4 - Mediocre. 83 de 1005 opiniones" "
Evaluación: 2 - Terrible. 68 de 1005 opiniones" "

8,0/10

Limpieza

8,2/10

Personal y atención

7,0/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Luisa Vargas

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Esta muy céntrico. Pero no hacen la limpieza si uno no la pide. Es bonito y seguro
Se hospedó 8 noches en marzo de 2024

10/10 Excelente

Euriber

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cómodo céntrico y conveniente
Se hospedó 4 noches en octubre de 2023

6/10 Aceptable

jairo g

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza, personal y atención
EXPERIENCIA A MEJORAR
MEJORAR LA LIMPIEA EN LOS CORREDORES PUES LAS PERSONAS DEJAN LA BASURA ALLI Y NO LA RECOGEN. BUENA HABITACION Y COMODIDADES
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Victor Hugo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The area is safe and rooms are clean... Parking lot need to improve the lights.. Is too dark.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Jacqueline

Viajó por negocios, Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
El hotel es bonito, está limpio, habitaciones confortables. Sin embargo es necesario realizar la limpieza diariamente sin necesidad de que el cliente lo solicite. Deberían esforzarse para hablar en español y ser más amables en recepcion
Se hospedó 5 noches en marzo de 2023

8/10 Bueno

Carlos

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2022

2/10 Terrible

Alejandro Trujillo

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pésimo servicio
No hicieron la limpieza durante los 4 días que estuve, aún y cuando pedí que lo fueran a hacer. El personal de seguridad es muy grosero, y el del front desk se negó a atender mi reclamo. Me vendieron un tour que cancelaron y se negaron a devolver el dinero.
Se hospedó 4 noches en diciembre de 2021
Respuesta de Comment from Hotel Management el 10 dic. 2021
Thank you for taking the time to write a review on your most recent stay with us. We apologize if your stay was not 100% satisfactory for we do value your business and strive to ensure every guest experience is positive. We will be sure to pass along your comments to our staff members so we can make the necessary changes and hopefully, win back your business in the future.

10/10 Excelente

HERNAN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel.
Se hospedó 3 noches en junio de 2021
Respuesta de Comment from Hotel Management el 14 jun. 2021
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful review! Hearing positive feedback such as yours really makes our day! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Buen servicio excelente trato!!
Se hospedó 2 noches en mayo de 2021
Respuesta de Comment from Hotel Management el 4 may. 2021
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful 5 star review! Hearing positive feedback such as yours really makes our day! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again

8/10 Bueno

Miguel

Le gustó: Personal y atención, comodidad de la habitación
Buen hotel, bien ubicado, falto limpieza
Hacia falta mas limpieza de la habitacion
Se hospedó 3 noches en marzo de 2020

10/10 Excelente

Esperanza, Natchitoches

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de Comment from Hotel Management el 4 may. 2021
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful 5 star review! Hearing positive feedback such as yours really makes our day! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again

10/10 Excelente

SILVIA ADRIANA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
TODA LA DIVERSIÓN A UNOS PASOS.
Inmejorable ubicación, toda la diversión a unos pasos, hotel con amplio y bonito lobby. sugiero no llevar auto, costos altos de estacionamiento por la zona, o dejar auto en estacionamientos de bajo costo. Habitaciones económicas internas sin ventanas poco acogedoras, sugiero pagar un poco mas con vista al exterior.que además son mas amplias . Es un muy buen hotel si se sabe aprovechar las ventajas que ofrece, dentro de una ciudad con tantos atractivos. EN RESUMEN SI LO RECOMIENDO.
Se hospedó 5 noches en febrero de 2020
Respuesta de management el 24 feb. 2020
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful review! Hearing positive feedback such as yours really makes our day! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again

8/10 Bueno

Abimael, Puerto Rico

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Localización perfecta, en el centro de diferentes lugares de comida, bar y entretenimiento.
Se hospedó 4 noches en febrero de 2020
Respuesta de management el 12 feb. 2020
On behalf of the entire Wyndham Garden Hotel staff, thank you so much for the wonderful review! If there is anything else we can do to make your next stay even more memorable, please do not hesitate to contact us again

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en noviembre de 2019

8/10 Bueno

lynn

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The area surrounding the hotel was busy with construction work but the interior of my room was very well insulated so the noise was not a problem. Its in a great location for walking to all hot spots including Bourbon Street, Ceasar Palace , Food, and other attractions. The a.m. desk clerk (cant remember her name( was great and ver attentive. Great custmer service. The rooms were putdated and not as clean as i like but i bring my own disinfectant wipes to wipe down everything. Other than that its a beautiful, quiet, great location, friendly staff, and great pricing hotel.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Chris

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only a few blocks from bourbon street and tons of food and fun. Very nice place, parking under the motel.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Debra

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
No housekeeping provided. We were told if we needed toiletries, towels or trash removal we had to come to the front desk and bring the trash or leave in the rooms. Because there was no housekeeping services we asked for a discount on our rooms for the 3 days. The answer was no. We have made the baronne a frequent stay in New Orleans when we come for family trips and cruises, and never experienced this issue. The hotel use to have a little coffee shop, seats and tv to get a snack or something, but it’s been closed for awhile now. We dealt with it, but when no housekeeping wasn’t available and no discount, that was not ok. The explanation for no housekeeping was due to their Covid protocols which none of our family members at other hotels experienced. We were given the info upon check in with the opportunity to stay or not, and for this late change, the price and availability would be an expensive last minute gamble of not having any reasonable accommodations. So we stayed, and made the best of it, and for that we were very disappointed.
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Carey, Ham Lake

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Basic & inexpensive hotel. Served its purpose. Location was great to the French Quarter.
Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

Timothy

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Very very loud. We were awoken every evening with extremely loud partying guest’s despite signs being posted regarding quiet hours. Could also hear baby screaming in room next door one night. Hotel did not seem full, could have spaced guests better. I would go on but I’m exhausted
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Kentoria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Jessica

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close walking distance to Bourbon St, French Market, and the Riverwalk/Mall.
Se hospedó 3 noches en marzo de 2024

4/10 Mediocre

Louis

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024

8/10 Bueno

Stephanie

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Awilda, BRIDGEPORT

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Away from craziness of french quarter but close enough tonwalkntonit, just crossnover Canal street and you are in french quarter. Staff helped reserve a taxi pickup at 2am for us. I didn't see anynofnthere restrictionsnopen though. Plenty of places to eat when you walk out.
Se hospedó 4 noches en marzo de 2024

2/10 Terrible

Monica

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The bathroom tub was dirty. The towels were hard and rough. Had bugs in the bathroom. No microwave in the room when advertisement said fridge and microwave. Door had big gap from the floor, literally someone could lay on the floor and see in our room if they wanted too.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Diandra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean establishment. Front desk staff was very friendly. Highly recommend.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Althia

Viajó en grupo
Le gustó: Personal y atención
Staff was extremely helpful and courteous. Facilities were outdated linens were poor quality. Hotel was extremely quiet.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Shelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Absolutely beautiful
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Sara

Le gustó: Personal y atención
Se hospedó 5 noches en marzo de 2024

8/10 Bueno

sejal, orange

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to walk to Attractions, food.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Toni

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were super friendly and helpful. Nice location, close enough to everything but out of the way enough so it's quiet.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Georgann

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel was very nice in an old world kind of way. I found it stange they still had not resumed daily housekeeping. If you needed towels you would need to get them from front desk.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Cherry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was premium
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

SONYA

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Great service onsite. When calling late hours to property, it took several calls to get an answer. Overall, the stay was ok, for the price.
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Timothy

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza
The location of the property was perfect for our needs. However, I had to return to the desk twice because the key card did not unlock the door to the room. Also, the room smelled like an ungodly combination of boiled cabbage and flatulence.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Chloe

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location, they do have on site parking which is a plus as long as you have a small car
Se hospedó 3 noches en marzo de 2024

2/10 Terrible

Brian

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was dirty and smelly. Fridge in restroom. The bed was stained. Bedbugs. The minute we got there we checked in using a card we only use for travel and it was hacked within 5 minutes with three unauthorized purchases. We suspect the lady at the counter. Nobody else around. We had to cancel our card. It was the worst experience. I should have paid a bit more for a better hotel. Homeless sleeping at entrance of hotel. Ver disappointed.
Se hospedó 3 noches en marzo de 2024

2/10 Terrible

Najma

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This is hands down the worst place I have ever stayed. I was robbed by hotel staff. I left my Patagonia winter jacket and Nike sneakers in the closet after check out and once I realized I left my items I circled back. I was rudely told by both staff and management that my items were not recovered. The front desk staff didn’t have access and told me that the manager would be the one to help me the following day (after my departure) but instead the manager tried to gaslight my experience and tell me that I left my items in an Uber and proceeded to hang up on me twice. The whole interaction was bizarre. In addition to this the hotel lobby reeks of musty scents. The room is no better. The walls are paper thin… you can hear everyone and EVERYTHING. The bathroom walls aren’t ventilated well so there’s mold on the walls. This is a HORRIBLE hotel with HORRIBLE service. Save yourself the trouble and stay somewhere you will not be robbed and ultimately spend 3x the cost of your stay to rebuy your stolen items. There is no accountability and even Expedia is completely useless in helping me “recover” my items.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location where the fun is walkable but tucked so you feel safe and quiet
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Paul

No le gustó: Servicios
This is an old and dark hotel. My room was small and had no windows. There were no services in the hotel- no bar, restaurant, store and the gym is very small and poorly equipped.
Se hospedó 2 noches en marzo de 2024

4/10 Mediocre

Iris, Los Angeles

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
We arrived early due to coming from the carnival cruise. I called months in advance and the week prior to our arrival to request an early check in, which they approved over the phone. Upon our arrival they were very rude, did not have a room available until 2:45 pm. We waited over 8hrs for a room to be available. They also were not very polite with us leaving our luggage. They did take down other’s information to contact them if a room became available but did not ask me at all or gave me that option. The location is about 2 blocks from bourbon street, there’s a restaurant and subway nearby. It’s a nice location but note that you will be able to hear anything and everything in your room from other guests when they are heading to there room and from the lobby.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Russell

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The bathroom and room smelled moldy and it was full of mildew
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Dr. Wolfgang Otto

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tiefgarage ca 40 Dollar/Nacht und mit großen Autos anspruchsvolle Zufahrt. Zimmer werden nicht täglich gereinigt. Die Lage ist aber wirklich gut.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Ashley

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was super nice. We got there early and the guy checking us in let me park and stored our luggage. We went and had lunch and he called me an hour later to tell me my room was ready, still 1.5 hours before we were supposed to check in.
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Atefeh

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lots of maintenance was required, the interior color and set up was so scary, cold and deathly. I was so uncomfortable staying in a room like torture rooms in movies. Also the cleaning was not done from the previous guest.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Sidney

Le gustó: Personal y atención
Great service and kind front desk workers. Only gripe was the bathroom smelt a bit like sewage. Otherwise, a very clean room.
Se hospedó 3 noches en marzo de 2024

4/10 Mediocre

Tricia

Viajó con su familia
First time staying here. The walls in my room were paper thin unfortunately we could hear every word to ladies were saying from 6:30-9:30am when we were trying to sleep. When I called the front desk they couldn’t help me because there was no other staff person there and she couldn’t leave the desk. I would not stay there again.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Shannon

Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Sulash

Viajó con su familia
No le gustó: Personal y atención, servicios
Manager said that all King size room are facing inwards , pretty stuffy and dark furniture
Se hospedó 2 noches en febrero de 2024