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Opiniones sobre Le Richelieu Hotel

3 out of 5
Le Richelieu Hotel
1234 Chartres St, New Orleans, LA

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 562 de 1002 opiniones" "
Evaluación: 8 - Bueno. 323 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 81 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 23 de 1002 opiniones" "
Evaluación: 2 - Terrible. 13 de 1002 opiniones" "

9,0/10

Limpieza

9,4/10

Personal y atención

8,2/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lo que me gusto más fue la ubicación, y el trato del personal. Lo que menos me gusto poca presión de agua en la regadera.
Se hospedó 3 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en agosto de 2019

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you for a perfect experience. This is my third stay here and I will never stay anywhere else. The service is excellent.
Se hospedó 4 noches en abril de 2019

10/10 Excelente

Jodi

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in is always pleasant. I had a last minute reservation request during Jazz Fest and they were still available to book my reservation. Room was clean. I was pleased to see the lounge was back opened. The pool was very clean & enjoyable. Thank you. Mad Hatter
Se hospedó 1 noche en abril de 2024
Respuesta de Le Richelieu Hotel el 30 abr. 2024
Thank you, Jodi! We are so happy to see that you enjoyed your stay with us, and we hope to welcome you back again soon.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Well located in the French Quarter, five minute walk from Jackson Square, and two blocks away from the hustle and bustle of Bourbon Street. Recently updated, this hotel met all of our needs. Minor detail- the luggage cart was inadequate and needs to be replaced. The hotel confirmed that it was on back order.
Se hospedó 2 noches en abril de 2024
Respuesta de Le Richelieu Hotel el 23 abr. 2024
Thank you, John! It was a pleasure having you as our guest, and we hope to welcome you back on your next trip!

8/10 Bueno

Margaret

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room size and shared balcony was great. The automatic fan in the bathroom is just annoying in the middle of the night. Staff WONDERFUL!
Se hospedó 3 noches en abril de 2024
Respuesta de Le Richelieu el 23 abr. 2024
Thank you, Margaret! We are happy to see you enjoyed your stay! It was a pleasure having you!

10/10 Excelente

Ariel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice views but a 10 minute minimum walk from Bourbon not 3 mins… but not far from Cafe du monde
Se hospedó 2 noches en abril de 2024
Respuesta de Le Richelieu Hotel el 11 abr. 2024
Thank you, Ariel! We are so happy to see that you enjoyed your stay with us at the Le Richelieu Hotel. It was a pleasure to host you, and we hope to welcome you back soon!

10/10 Excelente

Katt

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love this hotel! It's the best one in the area and the only one we stay at now. It keeps getting better every time the we visit. The beds are great and the rooms are very nice. I love to look and feel of the hotel and the people are very nice. They have made several upgrades since the last time we stayed which made this experience even better than the last. I would highly recommend this hotel when you come to visit New Orleans.
Se hospedó 3 noches en abril de 2024
Respuesta de Le Richelieu Hotel el 8 abr. 2024
Thank you, Kat! and welcome back! We are so happy to see that you enjoyed your time with us, and we look forward to seeing you again, soon!

8/10 Bueno

Michael, East Wenatchee

Se hospedó 2 noches en abril de 2024
Respuesta de Le Richelieu Hotel el 30 abr. 2024
Good morning, Michael, and thank you! We hope you enjoyed the rest of NOLA, and we look forward to seeing you again.

8/10 Bueno

Lisa

Viajó con su familia
Le gustó: Limpieza, personal y atención
The hotel has been renovated and while it is fresh and clean, it lacks the charm pre-reno. This isn’t a deal breaker but the lack of carpets make the hotel loud and echoey. The doors to the room and the bathroom were not hung properly. Bathroom door didn’t close properly and you could see light from hallway from room door. The tv was difficult to use. We couldn’t turn it off completely and the volume was either loud or off. We had obnoxious neighbors who were loud and we could hear everything they were saying and what they were watching. Also, the safe didn’t work. We put a request in on the 1st day to have it fixed. We stayed for 7 nights and it was never fixed. I would consider staying there again but they aren’t my 1st choice,
Se hospedó 7 noches en marzo de 2024
Respuesta de Le Richelieu Hotel el 8 abr. 2024
Thank you for sharing, Lisa! I will be sure to forward your notes along. It was a pleasure to host you, and we for another opportunity to host you in the future.

6/10 Aceptable

Lakeshia

Viajó con su pareja
Le gustó: Personal y atención
First time in New Orleans, hotel was further from than expected. Room was also smaller than expected.
Se hospedó 2 noches en marzo de 2024
Respuesta de Le Richelieu Hotel el 1 abr. 2024
Thank you sharing! It was a pleasure to host you, and great having you as our guest!

10/10 Excelente

Jennifer

Se hospedó 4 noches en marzo de 2024
Respuesta de Le Richelieu el 23 abr. 2024
It was wonderful having you as our guest. Jennifer! Thank you for sharing!

10/10 Excelente

Davis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Always a great place to stay. Quiet and close to all,
Se hospedó 1 noche en marzo de 2024
Respuesta de Le Richelieu Hotel el 28 mar. 2024
Welcome back, Davis! We are delighted to see that you enjoyed your stay with us, and it was wonderful having you as our guest. Safe travels!

6/10 Aceptable

christopher david

Le gustó: Personal y atención
Se hospedó 4 noches en marzo de 2024
Respuesta de Le Richelieu Hotel el 26 mar. 2024
Thank you for your feedback, Christopher. It was a pleasure to host you, and we look forward to seeing you again, soon!

10/10 Excelente

KEITH

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfort and super friendly staff.
Se hospedó 7 noches en marzo de 2024
Respuesta de Le Richelieu Hotel el 26 mar. 2024
Thank you, Keith! It was so wonderful having you as a guest, and we wish you many safe travels!

8/10 Bueno

Carolee

Viajó con su pareja
My husband and I have long loved Le Richelieu, and this was our first time since renovations. The hotel looks very nice, and the staff was everything wonderful. I miss the bar/restaurant, which is scheduled to reopen later. I’ve always appreciated the on site, gated parking, too. Again, very nice people!
Se hospedó 2 noches en marzo de 2024
Respuesta de Le Richelieu Hotel el 20 mar. 2024
Welcome back Carolee and thank you for for sharing. We are very much looking forward to reopening the bar and restaurant, and hopefully they will be the next time you two visit us. We hope you enjoyed New Orleans, and we look forward to welcoming you back.

8/10 Bueno

A.

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful old building with clean, simple amenities.
Se hospedó 2 noches en marzo de 2024
Respuesta de Le Richelieu Hotel el 18 mar. 2024
Thank you, A.! It was a pleasure hosting you, we are happy to see that you enjoyed your stay, and we hope you enjoyed New Orleans.

6/10 Aceptable

Carol

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Hearing doors slamming constantly from about 6:30 am
Se hospedó 2 noches en marzo de 2024
Respuesta de Le Richelieu Hotel el 12 mar. 2024
Thank you for your feed back, Carol. We appreciate our guests' experience, so that we can better our team and hotel. We hope you enjoyed New Orleans and had a safe trip back.

8/10 Bueno

Donald

Viajó con su pareja
Staff was excellent, our room was large and comfortable and the location was ideal for our purposes. The only issue we had was noisy neighbors in the next room. The sound insulation was not sufficient to mitigate the noise.
Se hospedó 4 noches en marzo de 2024
Respuesta de Le Richelieu Hotel el 12 mar. 2024
We are so excited to see that you enjoyed your stay with us, and it was such a pleasure to host you. We hope you enjoyed your trip to New Orleans and wish you many safe travels.

10/10 Excelente

Janifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I did not like the costs of parking in hotel lot. Expedia should have mentioned costs of parking.
Se hospedó 2 noches en marzo de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 5 mar. 2024
Thank you, Janifer! It was a pleasure to host you, and we are thrilled to see that you enjoyed your stay. We hope you enjoyed New Orleans, and wish you many safe travels.

10/10 Excelente

david

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful historic hotel. Nice pool/courtyard patio!
Se hospedó 4 noches en febrero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 1 mar. 2024
Thank you, David! It was a pleasure to host you, and we are happy to see that you enjoyed your stay with us. Wishing you many safe travels, and looking forward to welcoming you back soon!

10/10 Excelente

Mark and Lindsay

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and historic hotel. The walkaround balcony was a unique touch to remind us of the historic nature of the area.
Se hospedó 2 noches en febrero de 2024
Respuesta de LRH | J Collection Hotels el 27 feb. 2024
Thank you, Mark & Lindsay! I was so great having you as our guests, and we are thrilled to see that you enjoyed your stay!

10/10 Excelente

Erin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a great stay at our room was large and comfortable. The beds were great for sleeping and the areas requi
Se hospedó 3 noches en febrero de 2024
Respuesta de LRH | J Collection Hotels el 27 feb. 2024
Thank you, Erin! It was joy to have you as our guest and we are so happy to see that you enjoyed your stay with us. Safe travels!

8/10 Bueno

Jo Anne

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location great hotel.. floors in the room could have been cleaned better but very convenient to get around
Se hospedó 2 noches en febrero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 1 mar. 2024
Thank you, Jo Anne! It was a pleasure to have you as our guest. I'll be sure to forward your feedback. We hope you enjoyed New Orleans, and wishing you many safe travels.

10/10 Excelente

Lori Ellen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only issue was lack of clothing storage in the room
Se hospedó 3 noches en febrero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 20 feb. 2024
Thank you for the review and feedback, Lori. It was a pleasure to host you, and we hope to welcome you back soon.

6/10 Aceptable

Jean-Pierre

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Good location in new Orleans French quarter, clean big and nice room. People from reception not very sympathies and helpful.
Se hospedó 4 noches en febrero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 20 feb. 2024
Thank you for the feedback, Jean-Pierre. I will forward your notes, and it was a pleasure to have you as our guest. We hope you enjoyed the rest of New Orleans, and we hope to welcome you back on your next trip.

10/10 Excelente

Bruce

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice property convenient to everything.
Se hospedó 2 noches en febrero de 2024
Respuesta de Brittany el 16 feb. 2024
Wow! Thank you for such an amazing review! We loved that our property provided you with convenience to everything and you've enjoyed your stay! Kind regards,Le Richelieu

10/10 Excelente

Louise, Pittsburgh

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the age and the ambience of the place... also the space was huge...loved the shower aswell
Se hospedó 5 noches en enero de 2024
Respuesta de Brittany el 7 feb. 2024
Hello Louise, Thank you for your feedback! We are pleased to hear that you loved the history of Le Richelieu. We hope that you choose to stay with us again, on your next visit in New Orleans. Kind regards,Le Richelieu

6/10 Aceptable

April

Se hospedó 1 noche en febrero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 20 feb. 2024
Thank you, April. We appreciate your rating and feedback. We apologize that you had a less that satisfactory stay with us, but hope you enjoyed the rest of New Orleans. Wishing you safe travels!

8/10 Bueno

Amanda

Le gustó: Personal y atención
Se hospedó 3 noches en enero de 2024
Respuesta de Brittany el 7 feb. 2024
Hello Amanda,Thank you for taking the time out to review our property. We hope that you've enjoyed your stay with us and choose to stay with us again.Regards,Le Richelieu

6/10 Aceptable

Randy Mitchell

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Overall we were expecting just a bit more elegance in the room. The bed was very comfortable and the room was a decent size. The staff were all very helpful and the Envie Coffee shop around the corner was a great place to meet and mingle with the locals.
Se hospedó 3 noches en enero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 29 ene. 2024
Thank you for leaving this review and feedback. It was great having you as our guest, and we hope to welcome you back soon.

6/10 Aceptable

Susan

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
Rooms were on a slant. No bar.
Se hospedó 3 noches en enero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 29 ene. 2024
Thank you for the feedback Susan. I will forward your notes along to the correct channels, and we hope to have the restaurant and bar open in the near future. We hope you enjoyed New Orleans.

10/10 Excelente

William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean rooms, friendly staff, great location in the quiet part of the French Quarter, close to everything!
Se hospedó 3 noches en enero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 29 ene. 2024
Thank you, William! It was a pleasure to host you, and we are happy to see that you enjoyed your stay. Safe travels!

10/10 Excelente

Patrick

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 22 ene. 2024
Thank you for sharing, Patrick! We are happy to see you enjoyed your stay, and it was a pleasure hosting you.

8/10 Bueno

Tobolayefa

A small lovely older property on the quiet edge of the French quarter. It was very centrally located. Just a few blocks away from the French market as well as restaurants and bars as well as Bourbon Street. Close to the action but far enough away to not be disturbed by the partying. Their ads state that there is a restaurant and bar both of which were not operationa. . Stafl,so no room service
Se hospedó 7 noches en enero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 22 ene. 2024
Thank you for sharing this review! It was a pleasure to have you as our guest, and we hope to welcome you back soon!

6/10 Aceptable

Joe

Le gustó: Limpieza, personal y atención
Spacious rooms but noisy.
Se hospedó 3 noches en enero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 22 ene. 2024
Thank you for the feedback, Joe. We apologize for the noise, but we do hope you enjoyed the rest of your stay. It was a pleasure hosting you.

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en enero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 22 ene. 2024
Hi Cynthia! Thank you for the rating! It was great having you as our guest. We hope to welcome you back soon!

10/10 Excelente

Nicole

Se hospedó 3 noches en diciembre de 2023
Respuesta de Le Richelieu Hotel | J Collection Hotels el 11 ene. 2024
Thank you for leaving this wonderful rating! It was a pleasure to host you and we hope to welcome you back on your next trip to New Orleans.

2/10 Terrible

Will

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brittany el 10 ene. 2024
Hello, we are sorry to hear that you had less than a perfect stay with us. I would love to speak with you further about you experience with us. If you can please give me a call at (504) 342-4443, I would greatly appreciate it. Warmest regards,Le Richelieu

10/10 Excelente

Adam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Le Richelieu is a great hotel near the Esplanade, friendly staff, and close to Frenchman St. and the Jazz Museum. Cafe Amelie has fabulous brunch nearby (get a reservation), Verti Marte is a couple blocks away, and Zhang Bistro has some amazing fusion eats. We enjoyed the charming building and the balcony. We even watched a 2nd Line marching band parade from the balcony! NOLA is a magical place, staying at Le Richelieu elevates the experience.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Brittany el 10 ene. 2024
Wow, what a great rating. Thank you for taking the time out to share your experience with us and others. We are glad to hear that you've enjoyed your balcony, while getting a taste of our tradition.Kind regards,Le Richelieu

10/10 Excelente

Lee

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our favorite place to stay in NO. Simple, no frills but superior location, terrific staff, very nice bedding, not noisy, quick walk to Frenchman Street for the best music in the city. We love the LeRichelieu!
Se hospedó 3 noches en enero de 2024
Respuesta de Le Richelieu Hotel | J Collection Hotels el 8 ene. 2024
Thank you for sharing your experience, Lee! We are happy to read that you enjoyed your stay with us, and it was an absolute pleasure to host you. We look forward to welcoming you back!

8/10 Bueno

John

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Solid choice in the Quarter.
This is a good choice if you want to be near Frenchman St. The staff is very friendly. The rooms are big and clean. They need to add mini fridges to the rooms.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Le Richelieu Hotel | J Collection Hotels el 8 ene. 2024
Thank you for sharing your experience with us! I'll definitely forward your note about the mini fridges, we always love hearing feedback from our guests! We hope to welcome you back soon!

10/10 Excelente

Kathleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
perfect location, able to walk anywhere, room was spacious, and bed was comfotable. Service was great and employees friendly.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Le Richelieu Hotel | J Collection Hotels el 8 ene. 2024
Thank you for sharing your thoughts and experience! You were a pleasure to host and we hope to welcome you back on your next trip to New Orleans!

10/10 Excelente

John

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location..
Great location, room was clean. Comfy bed. With the rooms had mini fridges.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Le Richelieu Hotel | J Collection Hotels el 8 ene. 2024
Thank you so much, John! It was a pleasure hosting you, and we hope to see you soon!

8/10 Bueno

Vince

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
The new facility lacks the old character of the old facility. Rooms lack furniture and microwave. was not notified bar and restaurant not available. Just felt I was at a Discount type hotel. Do not like how the hotel handles money. The holding of the $50. perday extra did not make since to me. If u want more money per day put it in the rate. I have over 20 plus of history there and this first time I felt was in the wrong place. Not impressed with new owners.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Le Richelieu Hotel | J Collection Hotels el 11 ene. 2024
Thank you for taking the time to leave your feedback! It's important to us to know all of our guest's experience so we can know where to improve or address issues. I will forward this to the proper channels. It was a pleasure to host you, and we hope to welcome you back with a more satisfying stay. Thank you!

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great value.
Great location, comfortable room, wonderful service and reasonably priced.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Le Richelieu Hotel | J Collection Hotels el 8 ene. 2024
Thank you, Lisa! We are so happy to read that you enjoyed your stay. Safe travels, and we hope to see you soon!

10/10 Excelente

Dr. Stephen

Se hospedó 4 noches en diciembre de 2023
Respuesta de Le Richelieu Hotel | J Collection Hotels el 8 ene. 2024
Thank you, Dr. Stephen! It was wonderful hosting you, and we hope to welcome you back soon!

8/10 Bueno

Howard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A favorite hotel recently reopened with a much needed upgrade. All rooms updated and modern, but the hotel itself maintained that old NOLA feel. Restuarant and Bar were not yet open, and the pool area needs some TLC. Staff were great, location is perfect, very quiet area and only blocks from Frenchmen Street where all the best music plays.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Le Richelieu Hotel | J Collection Hotels el 19 dic. 2023
Thank you so much, Howard, and welcome back! So happy to see you enjoyed your stay! We are definitely trying to get our bar and restaurant open as soon as possible. We look forward to welcoming you back and safe travels!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely stay
We enjoyed our stay at Le Richelieu. The hotel is a short walk from the French Quarter and just a block away from a coffee shop. We reserved a balcony room (which is a shared balcony) and we enjoyed having the option to sit outside. The room was quiet and the bed was comfortable. One thing to note is if you want to try checking in early it’s a $25 charge. Overall we enjoyed our stay and wouldn’t hesitate to return!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Le Richelieu Hotel | J Collection Hotels el 11 ene. 2024
Thank you so much for sharing your experience. It was an absolute pleasure to host you, and we hope yo see you again soon!