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Opiniones sobre Hotel Mazarin

3.5 out of 5
Hotel Mazarin
730 Bienville St., New Orleans, LA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 953 de 1504 opiniones" "
Evaluación: 8 - Bueno. 379 de 1504 opiniones" "
Evaluación: 6 - Aceptable. 105 de 1504 opiniones" "
Evaluación: 4 - Mediocre. 39 de 1504 opiniones" "
Evaluación: 2 - Terrible. 28 de 1504 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,2/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ian

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Loida

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Es segundo elevador no funciona y la ubicación de la habitación muy confusa
Se hospedó 5 noches en julio de 2022

10/10 Excelente

Yadira

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente lugar súper recomendado
Es un hermoso lugar me encanto todo Muy amables , solo me falto una botella de vino por día que se me ofreció al hacer mi reservación por ser Socio Silver , eso decía Pero fuera de eso todo excelente volveremos a ir pronto
Se hospedó 2 noches en junio de 2022

8/10 Bueno

Delia, Brownsville

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Su ubicación es excelente, está muy bonito también
Se hospedó 2 noches en mayo de 2022

2/10 Terrible

Lorena

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Terrible maintenance and cleaninless. Misleading photos, it certainly is NOT what it shows.
Se hospedó 4 noches en mayo de 2022

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
La atención en la Recepción muy mala. El personal de Recepción no es amable ni servicial con el huésped La ubicación del hotel es muy buena.
Se hospedó 3 noches en mayo de 2022

10/10 Excelente

ALBA MARGARITA SILVA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No tener desayuno es un inconveniente
Se hospedó 5 noches en abril de 2022
Respuesta de Tyler - Guest Services Manager el 10 may. 2022
Hi Alba, We do offer breakfast Wednesday - Sunday. On behalf of our hotel and staff, thank you for taking the time to leave a review. We strive to provide excellent service, and we hope to see you again soon!

8/10 Bueno

Yadira, Cañas

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Un lugar muy bien ubicado, cerca de la calle principal respecto a actividades pero tranquilo y silencioso en las habitaciones. Nos trasladamos a pie a diferentes lugares del Quarter French y el Distrito Financiero. Hola es bastante viejo, el desayuno en el hotel no nos gustó, es mejor salir a comer afuera. Nos asignaron una habitación donde hay que subir escaleras porque ahí no se puede acceder en ascensor. Pero la habitación en sí estuvo muy bien.
Se hospedó 3 noches en febrero de 2022
Respuesta de Tyler - Guest Services Manager el 15 feb. 2022
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We strive to provide excellent service, and we hope to see you again soon!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy cerca de Bourbon Street...
Se hospedó 3 noches en julio de 2021
Respuesta de Tyler el 21 jul. 2021
Thank you for the stellar review. We hope to see you again!

10/10 Excelente

Gianfranco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en mayo de 2021
Respuesta de Tyler el 2 jul. 2021
Thanks for the 10/10 rating! We hope to see you again soon!

10/10 Excelente

Elvira

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Excellent Service and Staff. the only thing we dislike was that the place smell like humidity specially the rooms there was no ventilation.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Brian, Wheaton

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
21st Amendment and Patrick’s Bar Vin were top notch. Staff and service were excellent. The property could use updating
Se hospedó 6 noches en abril de 2024

10/10 Excelente

Cynthia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely, excellent staff! The second room we were in was much nicer. Space is good! **The seat in the shower needs to be replaced or repaired before someone gets hurt! The tarp over the Atrium is ugly and the first thing we saw when we left our room on the 3rd floor. There has to be an alternative.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Mazarin el 30 abr. 2024
Thank you so much! We appreciate your feedback, and it was great having you as our guest!

10/10 Excelente

shanna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy access to everything in French Quarter. Loved the wine bar to relax b4 & after dinner & 21st Amendnent for live music. Both small places to have a drink & relax from the hustke & bustle of Bourbon Street.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We loved the location of the hotel. Staff were very nice and the free drink tickets to their bars was a nice treat. we would definitely stay here again if back in New Orleans. We will be recommending the hotel to family and friends.
Se hospedó 6 noches en abril de 2024
Respuesta de Hotel Mazarin el 29 abr. 2024
Thank you, Christopher! We are happy to see that you enjoyed your stay!

8/10 Bueno

Renee N, SILT

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff. Walking distance for almost everything you need.
Se hospedó 5 noches en abril de 2024
Respuesta de Hotel Mazarin el 29 abr. 2024
We appreciate your feedback, Renee! We hope you made some wonderful memories in NOLA.

10/10 Excelente

Rachelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were excellent, super friendly and knowledgeable. The hotel and the rooms were clean and quiet. The hotel is in a very convenient location. Would stay there again in a heartbeat.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Mazarin el 29 abr. 2024
Thank you, Rachelle! We are happy to see that you enjoyed your stay, and we wish you safe travels.

10/10 Excelente

Kaitlin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very unique and beautiful hotel. We spent our honeymoon here and it was perfect! We loved the bar attached and it was so close and walkable to bourbon street. Great staff too and very friendly! Would stay again!
Se hospedó 5 noches en abril de 2024
Respuesta de Hotel Mazarin el 29 abr. 2024
Congrats on the honeymoon, Kaitlin! Thank you for sharing!

10/10 Excelente

Nadim

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a beautiful stay in the heart of New Orleans, all the cool spots were walkable. A big Thank you to Debbie, Rex and Stacey, for giving premium hotel service, so amicable! I deeply appreciated my stay, the room were clean and comfy. I highly recommend it, thanks again!
Se hospedó 5 noches en abril de 2024
Respuesta de Hotel Mazarin el 29 abr. 2024
Thank you, Nadim! It was a pleasure to host you, and we are thrilled to see that you enjoyed your time with us. We hope to welcome you back on your next trip to New Orleans.

8/10 Bueno

Mirantha, Pleasant grove

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk staff was helpful but spread thin. The bar closes early every night; even when they are full they kick people out to close early which is strange. Outlet in the bathroom didn’t work but the room was clean and the elevator was functional.
Se hospedó 7 noches en marzo de 2024
Respuesta de Hotel Mazarin el 24 abr. 2024
We appreciate your, feedback Mirantha. It was a pleasure to have you as our guest!

10/10 Excelente

Varee

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet, close to all restaurants and bars
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Mazarin el 24 abr. 2024
Thank you, Varee! All of us at the Mazarin are happy to hear that you enjoyed your time with us. It was a pleasure!

10/10 Excelente

Joe

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great spot in the French Quarter
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Mazarin el 24 abr. 2024
Thank you, Joe! It was a privilege to have you as our guest, and we hope to welcome you back soon.

8/10 Bueno

ROGER

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Y
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Mazarin el 24 abr. 2024
Thank you for taking the time to give us this wonderful rating! We wish you many safe travels.

10/10 Excelente

pascale, old brookville

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not a chain
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Mazarin el 24 abr. 2024
Thank you, Pascale! It was a pleasure to host you!

10/10 Excelente

Jason

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, great staff!!
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Mazarin el 24 abr. 2024
Thank you, Jason! It was a pleasure to host you!

2/10 Terrible

Kathryn

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It was extremely noisy. The room itself was ok but there wasn’t anything special about it.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Mazarin el 24 abr. 2024
We are sorry to see that you stay was less than satisfactory. We are sorry about the noise, and We hope you enjoyed the rest of New Orleans

10/10 Excelente

Daniele

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff worked to ensure we were happy with our stay. When I arrived, I requested not to be placed in specific locations. Will made a special effort, including personally walking up and checking the readiness of the room, to ensure I was happy with my location. The security in the building helped assure my daughters and my safety when a person from Bourbon Street had gotten a bit too intoxicated. The beds were comfortable, the rooms were clean, and the location (perfectly in the middle of the French Quarter) was quiet. We could walk to all the sites we had on our agenda. It was a wonderful place to stay.
Se hospedó 6 noches en abril de 2024
Respuesta de Hotel Mazarin el 29 abr. 2024
Thank you for sharing, Daniele! We are so happy to see that you had a great and safe stay.

10/10 Excelente

Donald

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Right in the heart of the qtr, walkable to everywhere. Wine bar right off the courtyard. Breakfast as well, but there are better options nearby if you are willing to wait for a table.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Mazarin el 29 abr. 2024
Thank you, for sharing Donald. We are glad to see that you enjoyed your stay here. It was a pleasure having you.

10/10 Excelente

Michela

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very accommodating and even let us check in early! It’s a quick walk around the French quarter and great if you’re on foot. The fire alarm went off at 2:30 am which really killed us, but other than that, it was a great place!
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Mazarin el 30 abr. 2024
We appreciate your feedback, and thrilled to see that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excelente

Sallie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Old New Orleans charm with a center courtyard. Perfect location for walking the French Quarter. Half a block from Bourbon street but even though our room was on the street it wasn’t noisy. Never had any issues so didn’t interact with the staff. Not fancy but just right for our visit. We had a great time.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Mazarin el 30 abr. 2024
Thank you, Sallie! It was a pleasure to host you

10/10 Excelente

Debora, Merced

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
right around the corner from Bourban street; lovely wine bar in the courtyard.
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Mazarin el 30 abr. 2024
Thank you so much! We are thrilled that you enjoyed your stay with us.

8/10 Bueno

Brian, Throop

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would have given the hotel a 5 star rating, but I was disappointed with the actual room choice they gave us. The property is clean and nice. They have an attached bar, 21st Amendment that was really great! However, it was not explained to us that the noise coming from Bourbon Street would be excessive at all times of the night. They had rooms that were away from Bourbon Street and probably would have been just fine with little to no noise, but they booked us in a room right on the street. If looked nice at first when we opened the doors to the balcony. The weather was great and we were impressed. The problems started at 2am when the garbage trucks showed up. And, we were only staying for 1 night, so it wasn't like we were going to change rooms in the middle of the night. There were plenty of empty rooms far away from the street. I am just disappointed that they didn't go over this with us and make sure we knew there would be a LOT of noise throughout the night. Primarily from garbage trucks picking up glass bottles and such at 2,3,4,5 am. It was rough. We know much better for our next NOLA visit.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Mazarin el 30 abr. 2024
Thank you for the feedback Brian! We apologize for the noise. We hope you enjoyed your time in NOLA!

10/10 Excelente

ELIZABETH LOUISE VON

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
My room was quite large and had a large bathroom too. The hotel has a boutique feel to it. But the room was dark. I had requested a room on the second floor overlooking the courtyard and I got exactly what I had requested, although I did not realize how dark it would be. I'm a person who loves brightness and sun, and this did not sit well with me. The front desk staff for the most part was wonderful. Debbie Ann was especially cheerful and accommodating all day, and Stacy helped me to get the room I requested. I did not get his name, but the man working in the dining room for breakfast was amazing. We ate there twice and he remembered our particular tastes and orders Others on the front desk staff did their jobs however were not particularly pleasant and their stress showed in their demeanors. I would have liked to see Debbie Ann every day! I would definitely go back to this hotel again.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Mazarin el 12 abr. 2024
Thank you for sharing, Elizabeth! We are happy to see that you enjoyed your stay with us, and it was a pleasure to host you. We hope you had a wonderful time and made some great memories in NOLA.

10/10 Excelente

MyQueena

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely stay, and the staff were exceptional!
Se hospedó 6 noches en abril de 2024
Respuesta de Hote Mazarin el 12 abr. 2024
Thank you for sharing! We are very proud of our team, and it was an absolute pleasure to host you. We hope you made some wonderful memories in New Orleans

10/10 Excelente

Lindsay

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
From early check-in, to extra coffee, complimentary water, spacious and comfy room, I just really enjoyed my stay. Literally every single member of staff I encountered were helpful and friendly and really just lovely. I'll certainly stay again, as and when I need to.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Mazarin el 11 abr. 2024
Thank you, Lindsay! We are so happy to see that you enjoyed your stay, and we are so proud of our team. It was a PLEASURE to host you, and we hope you made some wonderful memories while you were in NOLA.

10/10 Excelente

Anurodh, Ashburn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Mazarin el 30 abr. 2024
Thank you! It was a pleasure to host you!

10/10 Excelente

Dana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Mazarin el 11 abr. 2024
Thank you for this wonderful rating, Dana! It was a pleasure to host you, and we hope to welcome you back soon.

10/10 Excelente

Clarissa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was being renovated so the tarp is unsightly. You can hear Bourbon street at night. AC worked but not as cold as it should be. The first room’s AC did t work at all. Staff is great and so convenient to Bourbon St.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Mazarin el 10 abr. 2024
Thank you, Clarissa! We are happy to see that you enjoyed your stay with us, and we hope you made some wonderful memories. We apologize for the notes you mentions, and it was a pleasure to host you!

10/10 Excelente

Clarissa

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Mazarin el 29 abr. 2024
Thank you, Clarissa! It was a pleasure to host you, and we hope to welcome you back.

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is located 1/2 block away from Bourbon st, but was still very quiet. Great location, close to everything. Room was very clean, beds were very comfortable. Staff was very nice and very helpful. Overall an excellent stay !
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Mazarin el 9 abr. 2024
Thank you, David! We are so glad that you enjoyed your time with us, and it was a pleasure to host you. We hope to welcome you back on the next trip.

10/10 Excelente

Nicole

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely great stay! Was driving cross country and stayed in New Orleans for one night to experience the city for the first time. Had a great experience with Sonja and Debbie Ann at the front desk who were incredibly welcoming and gave us some tips for touring the city. Got a room upgrade thanks to being Platinum with expedia room was very clean (which is a must for me) and very large and comfortable. Shower was excellent! Overall great stay, walking distance to so much of the French Quarter and even the trolleys to take you beyond the quarter. Will definitely stay again!!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Mazarin el 9 abr. 2024
Thank you for the feedback, Nicole! It was a pleasure to host you, and we happy to see that you enjoyed your stay with us at Hotel Mazarin. We look forward to welcoming you back!

10/10 Excelente

Karisa, round Rock

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a great property for hanging out in NOLA!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Mazarin el 5 abr. 2024
Thank you for sharing, Karisa! We are so happy to read that you enjoyed your stay here, and it was pleasure host you. We hope to welcome you back soon.

10/10 Excelente

Corey, Kenosha

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good older hotel, which makes it more interesting than new. Excellent location for walking everywhere in the French Quarter. Nice courtyards to relax in at the end of the day.
Se hospedó 5 noches en marzo de 2024
Respuesta de Hotel Mazarin el 5 abr. 2024
Thank you for sharing, Corey! We are happy to see that you enjoyed your time here, and it was a pleasure to host you.

10/10 Excelente

Jeff

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The location was great. We were worried that it would be noisy because of how close it is to Bourbon st. but we couldn’t hear anything. Nice hotel.
Se hospedó 6 noches en marzo de 2024
Respuesta de Hotel Mazarin el 4 abr. 2024
Thank you, Jeff! We appreciate you sharing your experience. It was wonderful to host you, and we look forward to welcoming you back.

10/10 Excelente

jennifer

Le gustó: Limpieza, personal y atención
Great location in French Quarter
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Mazarin el 4 abr. 2024
Thank you, Jennifer! It was a pleasure to host you and have you as our guest. We look forward to welcoming you back.

10/10 Excelente

Vittorio, San Francisco

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and excellent staff
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Mazarin el 4 abr. 2024
Thank you, Vittorio! It was a pleasure to host you and have you as our guest. We hope you made some wonderful memories in NOLA.

10/10 Excelente

stephanie m

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was awesome. Clean and quiet.
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Mazarin el 4 abr. 2024
Thank you for sharing Stephanie. We are happy to see that you enjoyed your stay, and it was a pleasure to host you.

10/10 Excelente

Brianna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en marzo de 2024
Respuesta de Hotel Mazarin el 4 abr. 2024
Thank you, Briana! It was a pleasure to host you and have you as our guest. We wish you many safe travels.

10/10 Excelente

Becky

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff at this hotel are truly amazing! Debbie at the front desk was extremely caring and empathetic when we finally arrived to check in. Our driver that was booked through Expedia and Carmel was a horrible experience, when Delta delayed the release of baggage and changed carousels for pick up multiple times, our driver left us stranded at the airport. I had prepaid for the private meet and greet, met with the driver outside while my husband waiting for our luggage and when i went back inside to let my husband know the pick up location, our driver left. 3 hours after landing, we checked into hotel where Debbie gave us our bottle of wine, free drink tickets and breakfast tickets. She made our stay so much better by just understanding and apologizing for our mishap, which should've come through Carmel. It wasn't her responsibility to fix it, but she did. Bravo Debbie and team. I will only stay at this hotel for future visits and never book with Carmel.
Se hospedó 5 noches en marzo de 2024
Respuesta de Hotel Mazarin el 4 abr. 2024
Thank you so much for sharing, Becky! We will be sure to congratulate Debbie. It was such a pleasure to host you, and we hope to welcome you back on your next trip to New Orleans!

8/10 Bueno

Yira, Margate

Viajó con su pareja
Le gustó: Limpieza, personal y atención
They should have like free coffee in the morning to enjoy in their garden area, the coffee makers in the room were useless, their Weekend Brunch is overpriced., However the staff is wonderful, room was comfortable and clean.
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Mazarin el 4 abr. 2024
Thank you for sharing, Yira! It was a pleasure to host you, and we hope you enjoyed New Orleans, with many memories. Safe travels!