Fachada de la propiedad por la tarde o noche

Opiniones sobre Hampton Inn & Suites New Orleans Downtown (French Qtr Area)

3.5 out of 5

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 547 de 1002 opiniones" "
Evaluación: 8 - Bueno. 261 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 79 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 61 de 1002 opiniones" "
Evaluación: 2 - Terrible. 54 de 1002 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,2/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

armando, miami

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
exelente location
Se hospedó 3 noches en septiembre de 2023
Respuesta de Customer Service el 28 sept. 2023
Armando, it's great to hear that you found the location of Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) to be outstanding. Thank you for your kind remarks and 5-star rating. We hope to have the opportunity to welcome you back soon, safe travels!

10/10 Excelente

Paulina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Customer Service el 16 sept. 2023
Thank you for sharing, Paulina!At Hampton Inn & Suites New Orleans - Downtown (French Quarter Area), we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

8/10 Bueno

GRACIELA

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I like the location, near to the main streets. I don't like the employees attention, most of the time they seemed unapproachable and tired.
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service el 8 ago. 2023
Hello Graciela,It's great to hear that the location of Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) served you well during your stay.As for your feedback regarding the interaction with our team, we're disappointed to hear that your experience was less than ideal. Offering a friendly and welcoming service is at the core of our values; we will certainly look into this to ensure it's improved. We hope to have the opportunity to host you again in the future, and to provide you with the memorable stay we are known for.Best regards.

10/10 Excelente

Jennifer

Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service el 9 ago. 2023
Jennifer, thank you so much for your top rating! We are thrilled that you enjoyed your time at the Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). We're looking forward to seeing you again!

8/10 Bueno

Noemi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Customer Service el 28 may. 2023
Thank you for the great rating, Noemi!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). We'd like to share an even better experience with you soon.

10/10 Excelente

Sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estacionamiento muy caro
El estacionamiento muuuuuuy caro $50 USD. Y no se mencionó en la reserva
Se hospedó 1 noche en diciembre de 2022
Respuesta de Customer Service el 9 ene. 2023
Aguyje pe revisión rehe, Sandra!¡Iporãiterei ningo revyʼaiterei nde tiémpo orendive! Rojepy’apyeterei ore invitado-kuéra vy’a ha satisfacción rehe upévare rombohováita pene preocupación ore cuota de estacionamiento rehegua ore equipo ndive ohóva tenonde gotyo. Roñeha’ã excelencia rehe upévare roha’arõ rokomparti peteĩ experiencia iporãvéva jepe penendive pya’e!

10/10 Excelente

Elaine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Customer Service el 5 ene. 2023
Thank you for this excellent rating, Elaine!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area)! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excelente

Paulina

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Excelente hotel, súper ubicado, muy rico y variado el desayuno, muy cómodo y a buen precio, mi única queja, el costo del estacionamiento, 45 Dlls con su valet y el Self, 30 dlls, pf…..una exageración, eso de plano no me pareció.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Customer Service el 27 sept. 2022
¡Gracias por la gran reseña, Paulina!¡Es maravilloso que haya disfrutado tanto de su estadía en el Hampton Inn & Suites New Orleans - Downtown (área del Barrio Francés)! Nos esforzamos por alcanzar la excelencia, por lo que estamos encantados de que haya apreciado no solo nuestra inmejorable ubicación y la deliciosa selección de desayuno, sino también nuestras cómodas habitaciones. ¡Su elogio nos permite saber que estamos haciendo nuestro trabajo! También le agradecemos que nos haga saber qué podemos hacer para que su estadía sea perfecta.¡Estamos ansiosos por volver a recibirlo pronto para otra experiencia increíble! ¡Tenga un día fantástico!

2/10 Terrible

Priscilla

Viajó con su familia
No le gustó: Limpieza, personal y atención
No recomiendo este hotel
No recomiendo este hotel. Los managers y empleados son groceros, averiaron mi carro y no nos mostraron las cámaras, limpiaron la habitación el cuarto día, desayuno mediocre.
Se hospedó 5 noches en septiembre de 2022
Respuesta de Customer Service el 22 sept. 2022
Gracias por tus comentarios, Priscila.Nos entristece saber que no disfrutó de su estadía en nuestro hotel. Nos esforzamos por brindar un excelente servicio al cliente y alojamiento a todos nuestros huéspedes y lamentamos mucho saber que no cumplimos con sus expectativas. Hemos enviado sus inquietudes a nuestro equipo de administración. Esperamos que nos brinde otra oportunidad para brindarle una experiencia más positiva.

10/10 Excelente

RICARDO

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena ubicación
Se hospedó 2 noches en agosto de 2022
Respuesta de Customer Service el 4 sept. 2022
¡Gracias por esta maravillosa reseña, Ricardo!¡Nos complace saber que su estadía en el Hampton Inn & Suites New Orleans - Downtown (área del Barrio Francés) fue tan placentera! Nos esforzamos por ofrecer una excelente experiencia a todos nuestros huéspedes, por lo que nos complace que haya podido aprovechar nuestra conveniente ubicación en el corazón de Nueva Orleans. ¡Esperamos recibirlo nuevamente pronto para otra experiencia inolvidable!¡Gracias de nuevo por los comentarios!

8/10 Bueno

MIGUEL

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena ubicación y las recámaras son muy grandes El check in fue muy lento pues no estaba la habitación lista y la caja fuerte no funcionaba.
Se hospedó 1 noche en julio de 2022
Respuesta de Customer Service el 10 ago. 2022
¡Gracias por dejarnos esta maravillosa reseña, Miguel! ¡Estamos encantados de que haya disfrutado tanto de su estadía en el Hampton Inn & Suites New Orleans - Downtown (área del Barrio Francés)! También es bueno escuchar que aprovechó nuestra conveniente ubicación en el corazón de la ciudad. Nos esforzamos por ofrecer a nuestros huéspedes solo las experiencias más memorables y sus elogios nos permiten saber que lo estamos logrando. ¡Esperamos recibirlo nuevamente pronto para otra experiencia fabulosa!

8/10 Bueno

Carlos Omar

Se hospedó 1 noche en mayo de 2022
Respuesta de Customer Service el 13 may. 2022
We appreciate you sharing this positive rating, Carlos! The comfort of our guests is important to us so we can't wait to see you back again at Hampton Inn & Suites New Orleans-Downtown (French Quarter Area). We want to share an even more enjoyable experience with you next time. Given your rating, please let us know how we can make your next visit perfect.

4/10 Mediocre

Mauricio

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Deberían de decir que van a cobrar el parqueo y lo difícil que es ya que el parqueo está largo del hotel
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Gabriela

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente servicio, limpieza excelente, buen servicio, desayuno increible!
Se hospedó 1 noche en enero de 2022

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
buen hotel
lugar muy bien ubicado, limpio y comodo
Se hospedó 3 noches en enero de 2022
Respuesta de Janette el 14 ene. 2022
Thank you for your stay

10/10 Excelente

Johnny, Caracas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente costo beneficio
Se hospedó 4 noches en diciembre de 2021
Respuesta de janette el 9 ene. 2022
Thanks for your stay. We are excited to have you come back. :)

6/10 Aceptable

Amador

Viajó con su familia
Le gustó: Comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 3 noches en noviembre de 2021
Respuesta de Darrelle Lockley, Jr.; Front Office Supervisor el 27 nov. 2021
Thanks for your feedback!

8/10 Bueno

JUAN, Bucaramanga

Viajó con su pareja
Le gustó: Servicios
Están hacendo remodelaciones
Se hospedó 3 noches en octubre de 2021
Respuesta de Darrelle Lockley, Jr .; Supervisor de Recepción el 10 nov. 2021
Estamos y esperamos terminar antes del mardi gras

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Luisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

Leona

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would definitely stay here again! Everyone was nice and very helpful!
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Joycelyn K

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient, clean & quiet. Walkable to Bourbon Street.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 30 abr. 2024
Joycelyn, thank you for your review. We're glad you found the Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) to be convenient, pristine, and tranquil. It's a pleasure to hear that our location made it easy for you to enjoy Bourbon Street. We look forward to welcoming you back.

10/10 Excelente

Miyoung

Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 30 abr. 2024
Thank you for sharing your perfect rating with us, Miyoung!It's wonderful to see how much you appreciated your time at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area)! We want everyone to feel right at home at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Excelente

Kevin Christian

Se hospedó 5 noches en abril de 2024
Respuesta de Customer Service el 21 abr. 2024
Kevin, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area)!

8/10 Bueno

Briss

Le gustó: Limpieza, estado de la propiedad e instalaciones
Perfect location!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 17 abr. 2024
Briss, thank you for your feedback. We're thrilled to hear that you enjoyed your stay at the Hampton Inn & Suites New Orleans - Downtown (French Quarter Area), particularly appreciating its prime position. It would be our pleasure to welcome you back for another wonderful visit.

8/10 Bueno

John J, Brookline

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Great location when visiting New Orleans and good value for the money
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 15 abr. 2024
John, it's fantastic to hear you appreciated the prime position of Hampton Inn & Suites New Orleans - Downtown and deemed it a good value. We trust you enjoyed your time exploring the city while staying with us. We look forward to potentially welcoming you back for another visit.

8/10 Bueno

Elizabeth

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was walking distance from may tourist places to visit.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service el 15 abr. 2024
Elizabeth, it's a delight to hear that you found the Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) to be conveniently located close to many attractions. We're glad this enhanced your stay and we hope to welcome you back in the near future!

6/10 Aceptable

Gary

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Parking was not available ON property. Panhandlers right outside the door Parking lot not safe Room window view “613” was Horrible!
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 13 abr. 2024
Gary, it's disappointing to read that your stay with us wasn't as seamless as desired. We strive to provide a secure environment and hassle-free parking, our sincere apologies for any inconvenience experienced. Furthermore, our property's charm should extend to every room, and we're sorry if your view didn't meet expectations. Please do share your concerns with us next time, so we can ensure your total comfort. Despite these challenges, we hope for the opportunity to provide a smoother experience in the future.

10/10 Excelente

ERiCA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great experience
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 12 abr. 2024
Erica, it's wonderful to hear that you had a great experience at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). We're delighted to have contributed positively to your trip. We're looking forward to welcoming you back in the future.

4/10 Mediocre

David, Marlborough

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Wi-fi Internet was horrible. Connecting was a pain & took forever to establish the connection. If you left the hotel for a while you had to try & reconnect again. Several times I wasn’t able to reconnect & just gave up.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 11 abr. 2024
David, we regret hearing about your recent experiences with the Wi-Fi connection during your stay. It's important to us that our guests have a seamless online experience and it's disheartening to know that this was not the case for you. Rest assured, we have communicated this matter to our technical team for review and improvements. We appreciate your feedback and hope for another opportunity to serve you better.

10/10 Excelente

Yamil, Manhattan Beach

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location walking distance to the quarter Sadly many homeless people surrounding the hotel entrance.
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service el 8 abr. 2024
Yamil, it's wonderful to hear you enjoyed the prime location of Hampton Inn & Suites New Orleans - Downtown. Being close to the quarter certainly makes exploring easier. We do appreciate your feedback on the surrounding area. Protecting the comfort and safety of our guests is very important to us and we are actively engaged in strategies to address the situation. We thank you for your understanding and look forward to your next stay with us.

10/10 Excelente

Chad

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was spacious, modern, clean, and quiet. Just what we needed.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service el 7 abr. 2024
Chad, we're thrilled to hear you found the Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) to be just what you needed. It's delightful to know you found our rooms to be spacious, contemporary, and peaceful. Thank you for your review. We hope to welcome you back in the future.

6/10 Aceptable

Blossom

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
Poor check in My credit card was charged for room upgrade when I did not request it
Se hospedó 2 noches en abril de 2024

10/10 Excelente

geanna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel. Friendly and helpful staff and great breakfast that's served daily.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 4 abr. 2024
Geanna, we're thrilled you enjoyed your stay at the Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). It's fantastic to know that our team members were friendly and helpful, and that you enjoyed our daily breakfast service. We appreciate your feedback and hope to welcome you back in the near future.

6/10 Aceptable

Russell

Se hospedó 9 noches en marzo de 2024
Respuesta de Customer Service el 10 abr. 2024
Russell, it appears you had a satisfactory stay with us. We always strive for more than 'satisfactory', and while we're glad you chose to stay with us, we would appreciate it if you could share details on how we can enhance the guest experience in the future. Your feedback is important to us. We hope to offer you a better stay next time.

8/10 Bueno

Michael

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Breakfast needs an upgrade. Plenty of meat but little fresh fruit. Day one the buffet ran out of orange juice and oatmeal. Come on get healthy.
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service el 20 mar. 2024
Michael, it's great to hear that you enjoyed your stay at Hampton Inn & Suites New Orleans - Downtown in the luminous French Quarter Area. We appreciate your thoughts on our breakfast selection. While we strive to provide a range of food choices, your feedback on more fresh fruits and replenishment of items is valuable. We will surely discuss this with our culinary team to ensure diverse, healthy options are consistently available for our guests. We hope to welcome you back in the future.

10/10 Excelente

Christine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly professional staff. Clean room
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 20 mar. 2024
Christine, we're thrilled to hear you had an enjoyable experience at Hampton Inn & Suites New Orleans - Downtown. Our team members strive to provide professional service and pristine accommodations. We appreciate your kind feedback and hope to welcome you back soon!

10/10 Excelente

Annie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a last minute decision to stay at the hotel and to be able sight see the French Quarter area. The hotel had good reviews and based on pricing being in our range plus it was an overnight stay is why we chose this hotel. Hotel was walking distance to FQ. Check in was easy, the receptionist was personable and helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 18 mar. 2024
Annie, it's wonderful to hear you made Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) your choice for a spontaneous trip. We're elated to know our hotel's location and value met your expectations. We're also glad that the warm assistance from our receptionist enhanced your check-in experience. We look forward to having you back for another memorable stay in the heart of the French Quarter.

10/10 Excelente

jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to food and activities.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 13 mar. 2024
Jennifer, it's wonderful to hear that you found the location of Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) to be conveniently located near dining options and attractions. We're delighted that this contributed to your positive experience. We hope to welcome you back on your next visit to New Orleans.

2/10 Terrible

Nancy

Viajó con su pareja
Don’t stay here especially if you booked through a third party. Staff reminds you of that constantly for some reason. Even though I am a Hilton Honors Member, I did not receive any benefits or recognition. Had a room that the shower door was off track. Wouldn’t shut. Huge mess. Had to clean it up myself. My husband actually fixed it for the hotel but they didn’t even acknowledge that. Toilet spurted up on floor when flushed. I was told sorry for the inconvenience. Ugh! So disappointed . Next Hilton in Memphis I stayed at the next night thanked me for being a member and gave me water etc,,, what the heck New Orleans!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 12 mar. 2024
Nancy, we sincerely regret to hear about the numerous issues you faced, particularly with regard to the bathroom amenities and interactions with our team members. It's concerning to hear your Hilton Honors membership wasn't acknowledged as it should be. We will duly note this and make it a point of emphasis in our team meetings. Your feedback on the slight differences in your experiences at our various locations is valuable and will be used to improve. We aim to provide a seamless process regardless of how the booking is made. Thank you for bringing these issues to our attention.

10/10 Excelente

Ashley, Hattiesburg

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the price and quality. Staff was friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 5 mar. 2024
Ashley, it's great to hear you found excellent value at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). We're glad you enjoyed your interactions with our team members. Your satisfaction is the top priority, and upon your return, you can expect the same friendly service and quality stay. Thank you for choosing us for your New Orleans adventure.

10/10 Excelente

Emily

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Tyra was very helpful checking us in - even let us check in a half hour early. Super kind staff and nice, quiet stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 1 mar. 2024
Emily, we're thrilled to hear about your positive experience at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). Tyra along with the rest of our team take great pride in delivering high-quality service to our guests. We appreciate your mention of the early check-in and peaceful stay. We look forward to welcoming you back in the future!

10/10 Excelente

Athar, Guelph

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
Check-in time is 3 pm but we arrived from the Disney Cruise at the Hotel at 10 am. We requested for an early check-in and without fuss we were given the room. Room was clean and very spacious. Stayed for one night.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 1 mar. 2024
Athar, thank you for your outstanding review. We're thrilled to know that the early check-in at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) fit right into your schedule. Our team always strives for excellence and we're delighted that you appreciated the clean, spacious room. It was a pleasure hosting you, and we hope to welcome you back soon.

8/10 Bueno

Susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay was great. Breakfast was good with lots of options. Our room was comfortable and close to the French quarter.
Se hospedó 5 noches en febrero de 2024
Respuesta de Customer Service el 1 mar. 2024
Susan, we're thrilled to hear you enjoyed your stay at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). It's pleasing to know that our breakfast offerings met your expectations and that you found your room comfortable. We appreciate your feedback and look forward to your next visit with us.

8/10 Bueno

Crystal

Viajó en grupo
Le gustó: Limpieza, personal y atención
Close to everything including restaurants, Canal St and Bourbon St. Rooms are very spacious. Complimentary breakfast was filling with plenty of options.
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service el 1 mar. 2024
Crystal, it's great to hear that you found the location of Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) to be convenient and within close proximity to renowned city attractions. We're glad the room size met your expectations and you enjoyed our complimentary breakfast. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

10/10 Excelente

Sheila, Fort Myers

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service el 29 feb. 2024
Sheila, thank you for highlighting the exceptional location of Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). We're thrilled to hear that it added to the enjoyment of your stay. We hope to welcome you back soon.

2/10 Terrible

Adriene

Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 21 mar. 2024
Adriene, your rating indicates that your experience did not meet expectations. We regret to hear this and would appreciate a chance to further understand and address your needs. Please feel free to share your experience with our team members. Your feedback is important in our quest for continuous improvement.

10/10 Excelente

Yobe

Le gustó: Limpieza, personal y atención
The hotel is well situated not too far from the center of activities. Nice stay. Will do it again. Nice staff.
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service el 6 mar. 2024
Yobe, it's wonderful to hear that you had a pleasant stay at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). We are thrilled you appreciated our convenient location and friendly team members. We're already excited for your next visit!

10/10 Excelente

Mariah

Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service el 21 mar. 2024
Mariah, we're delighted to know that you enjoyed your stay at the Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). Your satisfaction indicates that we're going in the right direction. We look forward to hosting you again on your next visit to New Orleans.

6/10 Aceptable

David

Viajó con su familia
Le gustó: Personal y atención
Check-in staff were welcoming and car valets at arrival and departure were fast and professional. That said, elevator floors and carpet in our room were dirty and staff were reluctant to control extremely noisy group of guests on our floor who were still coming and going at 3 a.m. Breakfast was adequate but no fresh or even canned fruit.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 25 feb. 2024
David, thank you for taking the time to provide feedback. It's encouraging to hear that you found our welcoming check-in process and professional valet service to your liking. We are constantly working on improving our cleanliness standards and noise control. We also take note of your remark about the variety of breakfast items. Rest assured, we are actively working to ensure every guest's experience is as satisfying as possible. Thank you for choosing to stay with us at Hampton Inn & Suites New Orleans - Downtown.