2/10 Terrible
S. Ross M.
27 abr. 2023
Le gustó: Limpieza
Nice place inside; be weary of hosts
**READ BELOW REGARDING HOSTS** We went to New Orleans for a weekend for a wedding. The interior space of the house was lovely and charming, very nicely appointed with beautiful architectural and design elements. The neighborhood was fine for our purposes, but sits out on its own a bit. A ten minute walk to the streetcar, and 30 minute walk into the city. Two days after we'd checked out, we received some messages from the host declaring the cleaning crew had spent all day cleaning the house and that we'd left vomit in several rooms and that towels were missing. Without my consent an additional cleaning fee was assessed to my credit card, despite my explanation and protestations that it was impossible the cleaners were referring to us. After 6 weeks of radio silence from the hosts and endless attempts at receiveing a refund from VRBO, the case was decided in my favor and I was finally reimbursed. I don't know if this is a usual scheme of theirs, but it certainly has put me off of using VRBO, possibly forever.
S. Ross M.
Se hospedó 3 noches en marzo de 2023