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Opiniones sobre Alder Hotel Uptown New Orleans

3 out of 5
Alder Hotel Uptown New Orleans
4545 Magnolia Street, New Orleans, LA

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 675 de 1001 opiniones" "
Evaluación: 8 - Bueno. 224 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 54 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 26 de 1001 opiniones" "
Evaluación: 2 - Terrible. 22 de 1001 opiniones" "

9,2/10

Limpieza

9,4/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Julio

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bien hotel
Se hospedó 2 noches en agosto de 2022
Respuesta de KB el 16 ago. 2022
Julio, Gracias por elegir nuestro hotel y tomarse el tiempo para compartir su excelente calificación.

10/10 Excelente

Omar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente opción
Llegamos ya de noche, la atencion que recibimos en el check in fue lo mejor, actualmente realizan limpieza a la habitacion antes del check in y hasta despues del check out y puedes pedir toallas, jabon etc durante tu estadía sin problema, lo cual debido a pandemia para nosotros resulto excelente. Muy buena ubicación, opciones de comida a 2 cuadras. Definitivamente nos volveremos a hospedar en este hotel cuando volvamos a New Orleans.
Se hospedó 3 noches en noviembre de 2021
Respuesta de KB el 26 nov. 2021
Hola Omar, ¡Reseñas como la tuya son lo que buscamos! Gracias por elegir nuestro hotel histórico y tomarse el tiempo para compartir su experiencia. Nos complace que haya disfrutado de su estadía en Nueva Orleans y esperamos tener la oportunidad de darle la bienvenida nuevamente.

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en abril de 2021
Respuesta de KB el 27 abr. 2021
Hello, your review score suggests that we missed the mark during your visit. Please reach out to us directly so that we may locate your reservations and do our best to make it right.

10/10 Excelente

angela

Viajó con su pareja
I was having surgery next door at Ochsner Baptist and this hotel was so convenient.
Se hospedó 1 noche en mayo de 2024
Respuesta de JDV el 20 may. 2024
Hi Angela, we are glad you enjoyed our location! Thank you for choosing our hotel and taking the time to share your perfect rating!

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a great experience. We stayed one night while headed to Florida. It was perfect for our needs. Budget friendly and parking is complimentary with is AMAZING! Considering all hotels want to charge a parking fee that is usually ridiculous. Thanks for a great stay Alder Hotel!!
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Selina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
bathroom has no door lock.
Se hospedó 1 noche en mayo de 2024
Respuesta de JDV el 21 may. 2024
Hi Selina, Thank you for choosing our historic hotel for your New Orleans visit. We are sorry to learn that you were disappointed with aspects of your stay. Please know that your comments have been shared with our management team. Overall, we hope you enjoyed your time in New Orleans, and we hope for a future opportunity to restore your confidence in our services.

10/10 Excelente

Laurence

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is nice. There are a few restaurants around and a rouse market. Rooms have microwave, fridge, dishes.
Se hospedó 6 noches en mayo de 2024
Respuesta de JDV el 17 may. 2024
Hi Laurence, Thank you for sharing the positive feedback for our hotel. We are thrilled you had a great experience and we look forward to seeing you again, soon.

8/10 Bueno

Asaf

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good value hotel in a very good uptown location, close to Tulane and some nice restaurants. Free parking lot was converted . Very nice and accommodating staff. No gym was the only small issue for me.
Se hospedó 3 noches en mayo de 2024
Respuesta de JDV el 14 may. 2024
Hi Asaf, Thank you for staying with us and sharing your wonderful 4-star review!

10/10 Excelente

Brett

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the place would recommend anyone to visit
Se hospedó 1 noche en abril de 2024
Respuesta de JDV el 13 may. 2024
Hi Brett, thanks for sharing your love for our historic hotel. We hope to welcome you back again soon!

10/10 Excelente

Elizabeth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Réception was so welcoming when we arrived. They have coffee out in morning and also a machine in room. As well as small fridge, microwave and plates and silverware. Our room looked out on swim pool and a side of the hospital. And we knew this when we booked. The price was very reasonable for NoLA But it’s more during Mardi Gras of course Walked 1 block to 3 restaurants. Very quiet area
Se hospedó 4 noches en mayo de 2024
Respuesta de JDV el 13 may. 2024
Hi Elizabeth, thank you for choosing our hotel. We appreciate your perfect rating and wonderful review and look forward to welcoming you for your next NOLA visit.

10/10 Excelente

Dave, Marietta

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A Great location for an uptown property with free parking.
Se hospedó 1 noche en mayo de 2024
Respuesta de JDV el 13 may. 2024
Hi Dave, Thank you for choosing our historic boutique hotel. We’re happy you enjoyed your time with us in New Orleans, and we appreciate your feedback about our location. We look forward to the opportunity to welcome you back soon.

8/10 Bueno

Chintu

Le gustó: Limpieza, personal y atención
Great location, free parking
Se hospedó 2 noches en mayo de 2024
Respuesta de JDV el 10 may. 2024
Hi Chintu, Thank you for choosing our historic boutique hotel. We’re happy you enjoyed your time with us in New Orleans, and appreciate your feedback about our great location and free parking. We look forward to the opportunity to welcome you back soon.

8/10 Bueno

Allan

Le gustó: Servicios, estado de la propiedad e instalaciones
Caroline at the front desk is exceptional
Se hospedó 1 noche en mayo de 2024
Respuesta de JDV el 8 may. 2024
Hi Allan, Thank you for reaching out. We appreciate the feedback for our hotel and especially our staff. We will be sure to pass on the kind words to Caroline and we hope for the opportunity to welcome you back.

8/10 Bueno

Rita

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a nice quiet area, could walk to restaurant. Will need transportation to get to other area of NOLA, we used Lyft. Staff are not familiar with what is around the area to eat, drink!
Se hospedó 4 noches en mayo de 2024
Respuesta de JDV el 8 may. 2024
Hi Rita, Thank you for choosing our hotel and for sharing your excellent rating and review.

10/10 Excelente

Kevin, Seffner

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and free parking.
Se hospedó 7 noches en abril de 2024
Respuesta de JDV el 8 may. 2024
Hi Kevin, Thank you for choosing our historic boutique hotel. We’re happy you enjoyed your time with us in New Orleans, and appreciate your feedback about our location and free parking. We look forward to the opportunity to welcome you back soon.

8/10 Bueno

Heidi, Castle Rock

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean rooms with nice mini coffee and fridge area. Close to Tulane
Se hospedó 1 noche en mayo de 2024
Respuesta de JDV el 8 may. 2024
Hi Heidi, we're glad that your stay was so enjoyable. Thanks for the excellent rating!

10/10 Excelente

Isabelle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My stay was great and I will definitely be back! However, when I used to stay here a few years ago, they used to offer breakfast which was great. I would have loved it if they offered breakfast, especially for the money I'm paying.
Se hospedó 4 noches en abril de 2024
Respuesta de JDV el 3 may. 2024
Hi Isabelle, Glad you enjoyed your stay. Thank you for choosing our hotel and taking the time to share your feedback. We hope to welcome you back to our historic New Orleans hotel soon!

10/10 Excelente

Marie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is my go-to hotel when visiting New Orleans for a quick trip. The location is perfect - 1 mile from Tulane, a six minute walk to Freret Street where there are multiple options for dining AND a grocery store. One of the key benefits for me is 24-hour secured off-street parking, which is located directly across the street from the hotel. Some recent wonderful upgrades to the lobby area and the rooms make this hotel even more welcoming and comfortable. The staff is always friendly and ready to answer any questions. All of this for a very affordable nightly rate, which is important. Give the Alder a try on your next visit to NOLA - you won't be disappointed!
Se hospedó 2 noches en abril de 2024
Respuesta de JDV el 3 may. 2024
Hi Marie, Reviews like yours are what we strive for! Thank you for choosing our historic hotel and taking the time to share your experience. We're glad you enjoyed your stay in New Orleans and we look forward to the opportunity to welcome you back soon.

10/10 Excelente

Stacey

Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Sarita

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de JDV el 3 may. 2024
Hi Sarita, Your rating suggests we missed the mark during your visit. Please contact us at the email address on our website so that we may locate your reservation and do our best to make it right.

6/10 Aceptable

Robb

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Staff was incredibly friendly and super helpful. The room was fine, nothing special. Half the outlets didn’t work and I had to find one that did just to get the tv to work. The pool had trash and leaves in it, which I could see from my balcony. Overall, I’d stay here again if I needed to, got the job done.
Se hospedó 1 noche en abril de 2024
Respuesta de JDV el 2 may. 2024
Hi Robb, Thank you for choosing our hotel for your recent stay. We are very sorry for the difficulties you experienced during your stay, and we apologize for the inconvenience. The issues you described are not typical of the guest experience we strive to provide. Please know all your comments have been shared with management. Overall, we hope you enjoyed your time in New Orleans, and we hope for an opportunity to restore your confidence in our services.

10/10 Excelente

Geoffrey

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms were unusually large, and I suggest they advertise that. Its a nice feature. The room has quality furnishings, bedding, better-than-most shower, etc. The hotel is a close distance to the Tulane University. The only drawback, is that the balcony that is advertised--at least on our second floor room--was not worth mentioning and was unfurnished.
Se hospedó 3 noches en abril de 2024
Respuesta de JDV el 2 may. 2024
Hi Geoffrey, Thank you for choosing our hotel and for sharing your excellent rating and review.

10/10 Excelente

Jason

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was so clean! Great coffee in the room as well. Friendly staff, comfy beds. The view off the balcony of the trash can & silo thing was a bit disappointing but we just closed the curtains! 😉 We really enjoyed our stay!
Se hospedó 1 noche en abril de 2024
Respuesta de JDV el 2 may. 2024
Hi Jason, we're glad that your stay was so enjoyable. Thanks for the excellent rating!

10/10 Excelente

Emily

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Great stay, excellent value. Freret is a treasure of a neighborhood and also very convenient.
Se hospedó 4 noches en abril de 2024
Respuesta de JDV el 30 abr. 2024
Hi Emily, thank you for visiting our New Orleans hotel! We look forward to welcoming you for your next NOLA visit.

10/10 Excelente

Iris

Se hospedó 1 noche en abril de 2024
Respuesta de JDV el 20 may. 2024
Hi Iris, Thank you for the great rating of our hotel! We are glad you enjoyed your stay and hope to see you again soon.

8/10 Bueno

John

Viajó con su familia
Le gustó: Limpieza, personal y atención
Great service!
Se hospedó 1 noche en abril de 2024
Respuesta de JDV el 29 abr. 2024
Hi John, thanks for the great review! We appreciate your comments about our great service and hope to welcome you back again soon!

10/10 Excelente

Jonathan

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de JDV el 25 abr. 2024
Hi Jonathan, We’re thrilled that you had a great stay. Thanks for your perfect rating!

10/10 Excelente

Atara

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean business hotel in quiet area with good food
Se hospedó 2 noches en abril de 2024
Respuesta de JDV el 25 abr. 2024
Hi Atara, we're thrilled that your stay was so enjoyable! Thank you for your perfect rating.

8/10 Bueno

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de JDV el 25 abr. 2024
Hi Rebecca, we're glad that your stay was enjoyable. Thanks for the excellent rating!

10/10 Excelente

David

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All staff was very friendly and helpful. I highly recommend The Alder.
Se hospedó 4 noches en abril de 2024
Respuesta de JDV el 25 abr. 2024
We are so glad you enjoyed our friendly staff! Thank you for choosing our hotel and taking the time to share your recommendation! We hope to welcome you back to our historic New Orleans hotel—soon!

10/10 Excelente

Brett

Se hospedó 1 noche en abril de 2024
Respuesta de JDV el 25 abr. 2024
Hi Brett, thank you for choosing our hotel for your New Orleans stay. We appreciate your excellent 5-star rating and look forward to welcoming you for your next NOLA visit.

6/10 Aceptable

Lori

Le gustó: Estado de la propiedad e instalaciones
I like the convenience of this hotel however the rooms are in dire need of a makeover .
Se hospedó 2 noches en abril de 2024
Respuesta de JDV el 25 abr. 2024
Hi Lori, Thanks for choosing our historic hotel for your recent NOLA stay. We usually receive high marks for our accommodations, but we apologize for missing the mark during your visit. Please know your comments have been shared with management and we hope for a future opportunity to restore your confidence in our services.

8/10 Bueno

Cynthia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel’s amenities could use an update. They have a little market in the lobby but the choices are very limited. The TVs are not smart TVs as we’ve come to expect in hotels. The immediate surrounding area is a bit off putting but we grew to like it as there were many restaurants, cafes, coffee shops and even a specialty grocery store within a short walking distance. We ended up loving our stay…. Oh, except for the pillows. They were way too big and gave us a neck ache.
Se hospedó 2 noches en abril de 2024
Respuesta de JDV el 22 abr. 2024
Hi Cynthia, Thank you for choosing our historic hotel. We are glad you enjoyed most aspects of your stay. Please know that your comments have been shared with our management team. Overall, we hope you enjoyed your time in New Orleans and hope to welcome you again to restore your confidence in our services.

8/10 Bueno

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de JDV el 22 abr. 2024
Hi Stephen, thank you for choosing our hotel and sharing your excellent 4-star rating!

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de JDV el 22 abr. 2024
Hi Jennifer, we're thrilled that your stay was so enjoyable! Thank you for your perfect rating.

10/10 Excelente

Michaele

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sehr freundliches und hilfreiches Personal am Empfang, sichere Gegend, guter Supermarkt in der Nähe, großer Parkplatz
Se hospedó 7 noches en abril de 2024
Respuesta de JDV el 25 abr. 2024
Hi Michaele, Vielen Dank, dass Sie sich für unser Hotel entschieden haben. Wir freuen uns über Ihre perfekte Bewertung und wunderbare Bewertung und freuen uns, Sie bei Ihrem nächsten Besuch in New Orleans begrüßen zu dürfen.

10/10 Excelente

Carl

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice stay
Se hospedó 2 noches en abril de 2024
Respuesta de JDV el 19 abr. 2024
Hi Carl, We are glad that you enjoyed your stay. Thank you for choosing our hotel and taking the time to share your feedback. We hope to welcome you back to our historic New Orleans hotel soon!

8/10 Bueno

Abimbola

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en abril de 2024
Respuesta de JDV el 15 abr. 2024
Hi Abimbola, thank you for choosing our hotel and sharing your excellent 4-star rating!

10/10 Excelente

Kelly

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de JDV el 16 abr. 2024
Hi Kelly, Thank you for choosing our hotel and sharing your excellent 5-star rating!

8/10 Bueno

Donald

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice alternative to the downtown hotels. Looks like a neighborhood on the upswing. Good restaurants within walking distance. Next to a hospital so plenty of lighting and security. FREE PARKING.
Se hospedó 1 noche en marzo de 2024
Respuesta de JDV el 9 abr. 2024
Hi Donald, Thank you for sharing the positive feedback for our hotel. We are thrilled you had a great experience and we look forward to seeing you again, soon.

10/10 Excelente

Tracy Wright, Granbury

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Loved the mid century modern style and spacious room with the amenities in the room. Great spot when you want to be uptown.
Se hospedó 3 noches en abril de 2024
Respuesta de JDV el 8 abr. 2024
Hi Tracy, Thank you for your kind words about our beautiful property. We love that you enjoyed your stay and hope to welcome you back soon.

10/10 Excelente

sean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It’s a great price for a clean, convenient location. Staff is very friendly and helpful.
Se hospedó 2 noches en abril de 2024
Respuesta de JDV el 4 abr. 2024
Hi Sean, we're delighted that you had a fantastic stay. Thanks for the excellent rating!

10/10 Excelente

Jean

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean property. Friendly staff. Good location. Nice price.
Se hospedó 1 noche en abril de 2024
Respuesta de JDV el 3 abr. 2024
Hi Jean, Glad you enjoyed your stay. Thank you for choosing our hotel and taking the time to share your feedback. We hope to welcome you back to our historic New Orleans hotel soon!

10/10 Excelente

Natiala

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de JDV el 3 abr. 2024
Hi Natiala, Thank you for choosing our hotel and sharing your excellent 5-star rating!

10/10 Excelente

Chris

Se hospedó 9 noches en marzo de 2024
Respuesta de JDV el 19 abr. 2024
Hi Chris, Thank you for choosing our historic hotel for your New Orleans stay. We appreciate your excellent 5-star rating and look forward to welcoming you for your next New Orleans visit.

10/10 Excelente

Bruce

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Let us bring our poor 3 legged puppy, who is just a little bigger them most weight limits!!
Se hospedó 2 noches en marzo de 2024
Respuesta de JDV el 1 abr. 2024
Hi Bruce, Thank you for the great rating of our hotel! We are glad you and your pup enjoyed your stay and hope to see you again soon.

2/10 Terrible

Sapphire

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel does not look like the pictures . Very dusty and the shower head was super dirty and rusty. Stayed here one night for my boyfriends birthday weekend he was very disappointed . Would not stay again
Se hospedó 1 noche en marzo de 2024
Respuesta de JDV el 28 mar. 2024
Hi Sapphire, Our apologies for the difficulties that impacted your stay. The issues you described are not at all typical of the guest experience we strive to provide. Please reach out to us at the email address on our website so that we can locate your reservation and do our best to remedy your experience.

2/10 Terrible

Blaire

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
This was not at all what appeared to be on the website. The balcony was an absolute joke. No blankets on the bed, just sheets. Roosters crowing all around the hotel. I felt like I was in a comedy.
Se hospedó 1 noche en marzo de 2024
Respuesta de JDV el 25 mar. 2024
Hi Blaire, Our apologies for the difficulties that impacted your stay. The issues you described are not at all typical of the guest experience we strive to provide. Please reach out to us at the email address on our website so that we can locate your reservation and do our best to remedy your experience.

8/10 Bueno

Adrienne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was very large, however, does need updating. Bed was comfortable. There is only a vending machine with bad choices. Hotel is walking distance From good breakfast/ lunch places.
Se hospedó 3 noches en marzo de 2024
Respuesta de JDV el 26 mar. 2024
Hi Adrienne, Thank you for choosing our hotel and for sharing your excellent rating.

6/10 Aceptable

Terramecia

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The staff were all nice and customer service friendly. Very pleasant. The downside was the extra fees and lack luster cancellation/payment options, having paid up front I wasn’t expecting to pay an EXTRA $100 and leave a card on file for “incidentals” should be advised during booking not at the desk upon arrival. The shower in the room was poorly sealed and leaked water onto floor near the toilet, the shower head was out of the wall and very loose. There wasn’t any breakfast either I’d think with the prices something would be included I guess the parking kind of made up for that tho. Overall it was decent however I won’t likely return.
Se hospedó 3 noches en marzo de 2024
Respuesta de JDV el 25 mar. 2024
Hi Terramecia, Our apologies for the difficulties that impacted your stay. The issues you described are not at all typical of the guest experience we strive to provide. Please reach out to us at the email address on our website so that we can locate your reservation and do our best to remedy your experience.